---
description: ¿Qué piensan los usuarios de Unified Communications as a Service (UCaaS)? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Unified Communications as a Service (UCaaS) gracias a Capterra Chile.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unified Communications as a Service (UCaaS) - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/30084/telephony/software) > [Unified Communications as a Service (UCaaS)](/software/169026/ip-phone-system) > [Alternativas a Unified Communications as a Service (UCaaS)](https://www.capterra.cl/alternatives/169026/ip-phone-system)

# Alternativas a Unified Communications as a Service (UCaaS)

Canonical: https://www.capterra.cl/alternatives/169026/ip-phone-system

> Explorar las mejores alternativas a Unified Communications as a Service (UCaaS). Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Slack** — 4.7/5 (24046 reviews) — Slack reúne todas tus comunicaciones en un solo lugar. Es mensajería, archivo y búsqueda en tiempo real para equipos modernos.
   - [Ver perfil](https://www.capterra.cl/software/135003/slack)
   - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/135003/169026/slack/vs/ip-phone-system)
2. **Microsoft Teams** — 4.5/5 (10940 reviews) — Une a los miembros de tu equipo utilizando la herramienta de chat grupal que permite compartir archivos, reuniones en línea y llamadas.
   - [Ver perfil](https://www.capterra.cl/software/168668/microsoft-teams)
   - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/168668/169026/microsoft-teams/vs/ip-phone-system)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de telefonía. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.cl/software/102188/liveagent)
   - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/102188/169026/liveagent/vs/ip-phone-system)
4. **Intermedia Unite** — 4.7/5 (188 reviews) — Intermedia Unite es un sistema telefónico basado en la nube y con todas las funciones, altamente confiable y escalable, diseñado para pequeñas empresas.
   - [Ver perfil](https://www.capterra.cl/software/181373/unite)
   - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/169026/181373/ip-phone-system/vs/unite)
5. **RingEX** — 4.2/5 (1200 reviews) — Una solución impecable para liberar el poder de las comunicaciones comerciales en la nube.
   - [Ver perfil](https://www.capterra.cl/software/132178/ringcentral-mvp)
   - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/132178/169026/ringcentral-mvp/vs/ip-phone-system)
6. **3CX** — 4.4/5 (465 reviews) — 3CX es un sistema PBX IP de estándares abiertos que incluye videoconferencia, chat en vivo y aplicaciones móviles. Adecuado para empresas de cualquier tamaño y sector.
   - [Ver perfil](https://www.capterra.cl/software/158704/3cx)
   - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/158704/169026/3cx/vs/ip-phone-system)
7. **Avaya UCaaS** — 4.4/5 (91 reviews) — Avaya IX Contact Center ayuda a crear conexiones naturales, ya sean humanas o digitales, en todos los canales de comunicación.
   - [Ver perfil](https://www.capterra.cl/software/1174/crm-central)
   - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/1174/169026/crm-central/vs/ip-phone-system)
8. **Zoom Workplace** — 4.6/5 (14526 reviews) — Zoom unifica la videoconferencia en la nube, reuniones en línea simples y mensajería grupal en una plataforma fácil de usar.
   - [Ver perfil](https://www.capterra.cl/software/144037/zoom-video-conferencing)
   - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/144037/169026/zoom-video-conferencing/vs/ip-phone-system)
9. **Dialpad** — 4.2/5 (562 reviews) — Dialpad Sell es un marcador de ventas efectivo que acelera el tiempo de lanzamiento y hace que los representantes de ventas sean más productivos gracias a su tecnología de inteligencia de voz.
   - [Ver perfil](https://www.capterra.cl/software/190976/dialpad-sell)
   - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/169026/190976/ip-phone-system/vs/dialpad-sell)
10. **Ringover** — 4.7/5 (858 reviews) — Voz, video, chat, texto y llamadas 100 % en la nube mediante aplicaciones móviles y web. Llamadas ilimitadas, números virtuales de líneas fijas y móviles y más.
    - [Ver perfil](https://www.capterra.cl/software/169627/ringover)
    - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/169026/169627/ip-phone-system/vs/ringover)
11. **RingCX** — 4.2/5 (253 reviews) — RingCentral Contact Centre ofrece capacidades omnicanal que permiten a los clientes decidir cómo quieren interactuar contigo.
    - [Ver perfil](https://www.capterra.cl/software/154951/ringcentral-contact-center)
    - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/154951/169026/ringcentral-contact-center/vs/ip-phone-system)
12. **Vonage Business Communications** — 4.0/5 (320 reviews) — Sistema de telefonía asequible, fácil y fiable - Integración móvil, videoconferencia y conferencia web y más de 40 funciones esenciales para los negocios. Más información
    - [Ver perfil](https://www.capterra.cl/software/159047/vonage-business)
    - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/159047/169026/vonage-business/vs/ip-phone-system)
13. **8x8 Work** — 4.1/5 (309 reviews) — 8x8 es líder mundial en comunicaciones en la nube. Ha transformado más de 47 000 empresas en más de 100 países.
    - [Ver perfil](https://www.capterra.cl/software/187525/virtual-office)
    - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/169026/187525/ip-phone-system/vs/virtual-office)
14. **GoTo Connect** — 4.5/5 (668 reviews) — GoToConnect combina la potencia y la confiabilidad de los sistemas de telefonía VoIP en la nube de Jive con las conferencias web.
    - [Ver perfil](https://www.capterra.cl/software/163604/goto-connect)
    - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/163604/169026/goto-connect/vs/ip-phone-system)
15. **Nextiva** — 4.6/5 (914 reviews) — Nextiva es un sistema telefónico empresarial con más de 40 funciones, 99.999 % de tiempo de actividad y confiabilidad, y asistencia técnica 24/7.
    - [Ver perfil](https://www.capterra.cl/software/175788/nextiva)
    - [Comparar con Unified Communications as a Service (UCaaS)](https://www.capterra.cl/compare/169026/175788/ip-phone-system/vs/nextiva)

## Categorías relacionadas

- [Soluciones de telefonía](https://www.capterra.cl/directory/30084/telephony/software)
- [Software para VoIP](https://www.capterra.cl/directory/30940/voip/software)
- [Soluciones para comunicaciones unificadas](https://www.capterra.cl/directory/31035/unified-communications/software)
- [Software de softphone](https://www.capterra.cl/directory/31029/softphone/software)
- [Software para llamadas automáticas](https://www.capterra.cl/directory/30999/auto-dialer/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.cl/alternatives/169026/ip-phone-system)
- [Ver el perfil del producto](https://www.capterra.cl/software/169026/ip-phone-system)

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