---
description: ¿Qué piensan los usuarios de ProProfs Knowledge Base? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ProProfs Knowledge Base gracias a Capterra Chile.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Knowledge Base - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [ProProfs Knowledge Base](/software/200137/proprofs-knowledge-base) > [Alternativas a ProProfs Knowledge Base](https://www.capterra.cl/alternatives/200137/proprofs-knowledge-base)

# Alternativas a ProProfs Knowledge Base

Canonical: https://www.capterra.cl/alternatives/200137/proprofs-knowledge-base

> Explorar las mejores alternativas a ProProfs Knowledge Base. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2214 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.cl/software/169505/zoho-desk)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/169505/200137/zoho-desk/vs/proprofs-knowledge-base)
2. **Guru** — 4.8/5 (640 reviews) — Plataforma de intercambio de conocimiento basada en web que proporciona información verificada de los expertos del equipo en el lugar más necesario.
   - [Ver perfil](https://www.capterra.cl/software/145390/guru)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/145390/200137/guru/vs/proprofs-knowledge-base)
3. **Confluence** — 4.5/5 (3715 reviews) — Confluence es un espacio de trabajo con tecnología de IA donde el conocimiento impulsa el impacto y ayuda a cada equipo a enfrentar los desafíos más difíciles.
   - [Ver perfil](https://www.capterra.cl/software/136446/confluence)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/136446/200137/confluence/vs/proprofs-knowledge-base)
4. **Connecteam** — 4.6/5 (5308 reviews) — Programación de trabajos con actualizaciones de estado por GPS, notas de turnos y más con la aplicación todo en uno de Connecteam, que es potente y fácil de usar.
   - [Ver perfil](https://www.capterra.cl/software/153140/connecteam)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/153140/200137/connecteam/vs/proprofs-knowledge-base)
5. **Document360** — 4.7/5 (292 reviews) — Base de conocimiento impulsada por IA para clientes y equipos. Crea, comparte y gestiona documentación de productos, guías de usuario, SOP (procedimientos operativos estándar, por sus siglas en inglés), wikis y más.
   - [Ver perfil](https://www.capterra.cl/software/177031/document360)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/177031/200137/document360/vs/proprofs-knowledge-base)
6. **Freshservice** — 4.6/5 (792 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.cl/software/132997/freshservice)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/132997/200137/freshservice/vs/proprofs-knowledge-base)
7. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.cl/software/164283/zendesk)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/164283/200137/zendesk/vs/proprofs-knowledge-base)
8. **LiveAgent** — 4.7/5 (1787 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.cl/software/102188/liveagent)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/102188/200137/liveagent/vs/proprofs-knowledge-base)
9. **Salesforce Sales Cloud** — 4.4/5 (18806 reviews) — Crea audiencias eficientes, interactuar con tus clientes en sus canales preferidos y comunícate de manera personalizada con ayuda de la IA. ¡Todo en un solo lugar\!
   - [Ver perfil](https://www.capterra.cl/software/61368/salesforce)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/61368/200137/salesforce/vs/proprofs-knowledge-base)
10. **IT Glue** — 4.6/5 (342 reviews) — IT Glue es una plataforma de documentación galardonada que ayuda a los proveedores de TI a reducir drásticamente el tiempo que pierden buscando información.
    - [Ver perfil](https://www.capterra.cl/software/170401/itglue)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/170401/200137/itglue/vs/proprofs-knowledge-base)
11. **Yonyx** — 4.7/5 (258 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
    - [Ver perfil](https://www.capterra.cl/software/130406/agi-self-service)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/130406/200137/agi-self-service/vs/proprofs-knowledge-base)
12. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
    - [Ver perfil](https://www.capterra.cl/software/124981/freshdesk)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/124981/200137/freshdesk/vs/proprofs-knowledge-base)
13. **Salesforce Service Cloud** — 4.5/5 (828 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
    - [Ver perfil](https://www.capterra.cl/software/136189/salesforce)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/136189/200137/salesforce/vs/proprofs-knowledge-base)
14. **Helpjuice** — 4.7/5 (104 reviews) — Software de base de conocimientos diseñado para reducir la asistencia Totalmente modificable, incluye análisis, búsqueda inteligente instantánea, múltiples idiomas.
    - [Ver perfil](https://www.capterra.cl/software/130533/helpjuice)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/130533/200137/helpjuice/vs/proprofs-knowledge-base)
15. **KnowledgeOwl** — 4.8/5 (239 reviews) — Fácil de usar y de actualizar, KnowledgeOwl elimina las complicaciones de tener que crear y mantener una base de conocimientos para tus clientes y personal.
    - [Ver perfil](https://www.capterra.cl/software/132902/knowledgeowl)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.cl/compare/132902/200137/knowledgeowl/vs/proprofs-knowledge-base)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.capterra.cl/directory/30094/knowledge-management/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.cl/directory/30671/customer-experience/software)
- [Software de base de conocimientos](https://www.capterra.cl/directory/32454/knowledge-base/software)
- [Software de documentación de TI](https://www.capterra.cl/directory/33755/it-documentation/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.cl/alternatives/200137/proprofs-knowledge-base)
- [Ver el perfil del producto](https://www.capterra.cl/software/200137/proprofs-knowledge-base)

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