Opiniones de Workamajig

14+ years using WMJ

Comentarios: From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible. Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Puntos a favor:

The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Contras:

The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

We call it Jiggy!!

Comentarios: The software is consistent, our team loved the UI and it was relatively easy to implement because the customer success team was so hands on.

Puntos a favor:

This is our 4th attempt at finding the right software to manage our agency, projects and tasks. Jiggy is here to stay!

Contras:

The true PM side of this solution is not MS Project (but that is not necessarily a bad thing). We have made it work for our agency and are happy with the results.

Good project management program

Puntos a favor:

Workamajig is a very detailed project management platform that is ideal for project management organization, scheduling and time tracking for an organization with a large volume of projects to manage. The program goes into very granular detail for task responsibility which is vital for a large volume projects.

Contras:

If your department project volume is light or not that complex, Workamajig would be unnecessary for your project management needs. Sometimes simple projects get bogged down in a myriad of tasks of checking a completion box – where the platform is supposed to be enabling efficiencies, it is adding unnecessary work to the team.

A dense, useful, but often unituitive task management platform

Comentarios: As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.

Puntos a favor:

In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success. Fairly customizable, with a ability to create custom and interdependent forms When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability. Notifications settings were easy, and program didn't default to an overwhelming amount of email.

Contras:

A fairly steep learning curve. The interface is very text heavy. Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc. No simple and effective way (in our video environment) to store and display media, generate proofs, etc. Search functions didn't live update, making navigating backlogs more cumbersome.

Solid Project Management Tool to Connect the Dots

Puntos a favor:

Our organization uses jig for critical functions of the business - from forecasting, project planning and time reporting to billing and invoicing. What is nice about jig compared to other systems I've used in the past is the connectivity of tracking so you can see the exact amount of hours spent per team member vs. your initial projection, and pull that through to invoicing in a seamless way. The reporting capabilities are great, too.

Contras:

With almost any software, there can be some glitchiness and brief periods of outages. The IU is not the prettiest either, but once you get to know your way around it does what it needs to do.

Complex functionality, boring interface

Puntos a favor:

Workamajig makes it easy to have time tracking, project management, billing, and more all in one place

Contras:

Workamajig has so much functionality that the platform is overwhelming. The design is incredibly dull and made it hard to motivate a creative team to use the platform to track time.

I love the promise, but I need so many updates from Workamajig to love it.

Comentarios: Frustrating

Puntos a favor:

It ties timesheets and expenses together with billing. And I like the reports it can give.

Contras:

The UX and UI. There needs to be so so so much work put into the user flow. There are 20 different way to get the to the same features, it's unattractive, terms and vocab are all over the place... I could go on.

Worka-meh-jig

Comentarios: I try to use it as little as possible. From an interface that makes me pray that future generations never see it, for fear of embarrassment, to a completely average list of features, most of which are completely useless to me, I find workamajig is best and perhaps only suited as a time entry and billing platform. Strip it of all the bloated nonsense and I think you have a much better product.

Puntos a favor:

Budget tracking. Time management. That it can serve as a single source for the entire length of a project, making it easy to track progress over time and locating assets from as far back as the beginning.

Contras:

The clunky interface. The difficulty of navigation. That anyone can look at any diary post, regardless of whether they are on the job or not. That you can't download all attachments at once. That it still runs in Flash despite Flash being the industry standard from 10 years ago.

Does so much!... but at not well

Puntos a favor:

I liked that workamajig housed our advertising agencies accounting, time management, project management, etc!

Contras:

Since workamajig does so much, it seems like it doesn't do anything super well. Still is impressive that a single software can handle so many different areas of the business. I wish that they had better training/consulting, as I wonder how much we were not "fully utilizing" the system.

It does the job.

Comentarios: It works, the little improvements have helped. I wish would hand non-linear workflows better.

Puntos a favor:

I'm familiar with and know how to use it. It can function for most of my needs.

Contras:

I honestly preferred the flash version. Seeing utilization and other reporting was a bit easier.

Workamajig

Comentarios: Overall, my experience with Workamajig has been great. If there is something that I feel would make my life easier, they send it to the engineers who review, and add to the next update. If I have special reports that I need, but cannot figure out on my own, they create them for me. They have helped walk me step by step through the process from day one, and have made many updates and improvements to the software along the way that has been beneficial.

Puntos a favor:

Workamajig is easy to set up, easy to use, and easy to train new employees. You can jump in using everything or ease in using different applications. The training staff is great at answering questions, and they are very helpful in getting set up, and walking you through various changes as your business changes and grows.

Contras:

We chose to use our own server, instead of being on the Workamajig server. I would recommend that you be on the Workamajig server, as they make certain that updates are completed in a timely manner, and in the long run will make your life easier. This is not really something that I dislike about the software, but a recommendation that I would make to someone thinking about purchasing.

Workamajig is an excellent project management tool plus more!

Comentarios: I can't get into specifics on how our company uses Workamajig due to confidentiality reasons, but I will say the Workamajig team whether it is the leadership, support or engineering team is definitely a Class A organization. They put forth the time and effort to support their customers which is priceless in todays environment!

Puntos a favor:

What I like most about this software is the ease of use for the admin functionality. When the business comes for updates, its easy to come up with a solve and address their business needs. We have expanded Workamajig use in so many facets of the business. Due to this and the automation that can be set up with other applications we are taking efficiency to the next level.

Contras:

Teaching the business was a little bit of a struggle since there are so many ways to get to what they are looking for. Although listing this as a con, it can be taken as a positive also. People think and operate in different ways! URL's can also be supplied and set as a bookmark to help users out.

Extremely clunky

Comentarios: If you are looking for a project management tool I would strongly recommend looking elsewhere!

Puntos a favor:

Workamajig has all of the core features you'd want in any project management tool. The implementation of those features on the other hand....

Contras:

The user interface is downright terrible. It is clunky, it doesn't refresh when it is supposed to and the load times are extremely laggy. The software is also extremely buggy. I have had many instances where I have definitely entered data only to go back and find that what I entered was missing. It's hard to do anything with confidence when there are this many bugs!

My Company is New to Workamajig Platinum

Puntos a favor:

As a millennial with pretty decent technology navigation skills / understanding how to quickly and efficiently learn program to my needs, Workamajig is pretty user friendly. I am aware there are lots of paths of the program that I don't use, but those that I do are relatively easy to maneuver.

Contras:

I don't think older generations have an easy time learning the program, then causing understanding problems within our company. Unless they are tech geniuses basically, I don't think this is a program that could just be inserted into a company without having knowledge/understanding gaps.

WMJ Review- 3 years in

Comentarios: Our experience with WMJ has been mostly positive. It is always a transition to move over to a new agency and accounting software. They were very helpful during the transition with a lot of training and reaching out from our contact at WMJ.

Puntos a favor:

Search bar feature-- I love that you can search for any vendor, vendor number, project number at the top of the screen quickly and easily.

Contras:

Some of the reports are not as easily customizable as others. They ARE customizable in the new mainframe, Platinum, but we still use the Classic version. Eventually we will have to learn the new software and switch over. It could pose challenges, as they will no longer update the Classic version once Platinum is fully functioning.

Pretty good and a definite improvement over the old system

Puntos a favor:

We previously had separate systems for project management, timers for time sheets, time sheet entry, and tracking sales and prospects. With Workamajig it lets us do everything in one place. No more having 4 or 5 different websites or applications open at once.

Contras:

The flash version constantly freezes for me. This generally wouldn't be a problem as they're moving away from the flash version anyways, but there are issues with the new Platinum version. Meetings are moving around or disappearing without a user making those decisions. When stopping a timer it will occasionally record that you've been working for negative time or just 0 out.

Review

Puntos a favor:

I like that you can create a bunch of different job needs (estimates, time sheets, etc) all in one system.

Contras:

I struggle with the new format because i have to go into a bunch of windows to get one piece of info and then exit and then go back through the process when i have to update something again. I spend more time going through the windows than working on the job. The calendar job start and end dates are absolutely infuriating. Every time i change one date, others change. it will even change the logic option (must start on, must end on) on me, which doesn't make sense. Our projects are so different, i just want to be able to put whatever dates I want without the system trying to correct me.

Workamajig does it all

Puntos a favor:

I like that it let's you integrate all aspects of the business. From finance to scheduling. It has lots of capabilities in one package.

Contras:

Figuring out how to use all the features is not so straight forward. It takes a lot of research to learn how to do certain functionalities such as setting up tasks lists for users.

Getting Jiggy

Comentarios: It's made it a lot easier for me to track my teams status as it relates to budgets. Trying to get people to a place where they are fully aware of the time they have invested and what they have left. Using platinum and a project management tool has been rewarding. We are starting to use it more to track content and progression of jobs. I hope that it replaces trello so we are more integrated between departments.

Puntos a favor:

Very intuitive UI. Has a lot of features beyond budget tracking and project management. I feel like I am just scraping the surface of all the capabilities.

Contras:

Still not very mobile friendly. A little clunky on Chrome with some to the drop downs.

It works, and the lock-in is intense, but I would recommend something else

Comentarios: I already know how to use it, and it's minimally ok for time and expense tracking.

Puntos a favor:

The new platinum version is a better UX than the old Flash app. After you know how to use it, it's minimally functional for what it does.

Contras:

The core app is built in Flash, and doesn't work well at all. Also, the app doesn't export any data easily in any way whatsoever, and it's nearly impossible to get a hold of your data in a useable way.

Overall clunky unclear interface

Puntos a favor:

It allows me to track my time, as required by my company.

Contras:

The overall UI seems clunky and difficult to navigate. As a disclaimer, I use platinum which I know is still beta. The endless amount of sidebar pull-out drawers is a confusing and difficult way to structure this type of software. It's very easy to lose your place. I'm a fairly minimal user of Workamajig at this point, my main uses are tracking time in my time sheet, marking tasks complete, and reviewing the schedule to see who should receive the ticket next.

Executive Assistant to Managing Partners

Puntos a favor:

You can easily view other calendars to schedule a meeting. Meeting times can be easily broken down. I've always been an Outlook calendar user, but we use WMJ for meetings and manage time billed to a client project.

Contras:

Printing others calendars is probably my biggest gripe with WMJ. When I print out other peoples calendars it prints my name on the bottom of the page. It should read like "Jane Doe 00/00/00 - Printed By XXXXXX".

Better upgrades

Comentarios: Really like the live/speed aspect, that as soon as someone approves their time, I can see it right away and add it to the billing. The newer features that allow me to drill down into more information, or click on a link to take me to a new screen is turning out to be super helpful to solve issues.

Puntos a favor:

I'm really liking the new Platinum version, and seeing what new features are offered. Especially now that I can use it on my iPad!

Contras:

Don't like that I lost the ability to open a page in a new window.

Workamajig is great!

Comentarios: Been on the system since 2005 and it keeps getting stronger and stronger. thanks for all the updates.

Puntos a favor:

I like the billing system the best but all features are great especially when you see it as an overall inclusive system. The new dashboards are awesome. always looking for more ways for all employees to see and take ownership. Love the new V card area. works awesome.

Contras:

Deliverables are still a bit weak and clunky. they could be more flexible and intuitive. would like to see more ways to share profit without employees drilling down to figure out employee cost or salaries.

Not ideal, but the best option we've found so far

Comentarios: Workamajig is an integrated tool that's useful for agency management. It's helped consolidate the programs and software needed to run the business.

Puntos a favor:

How integrated it is for timekeeping, accounting and media.

Contras:

Because it's so customizable, it can be very overwhelming and confusing to know how best to set it up to utilize features for your business. I would recommend utilizing a Workamajig consultant to get everything set up for best practices. Project scheduling and management features are clunky to use, and require ongoing attention and updates to keep things current.