--- description: ¿Qué piensan los usuarios de CareCloud? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CareCloud gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CareCloud - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para consulta médica](/directory/20029/medical-practice-management/software) > [CareCloud](/software/113010/carecloud) # CareCloud Canonical: https://www.capterra.cl/software/113010/carecloud Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.cl/software/113010/carecloud?page=2) > Conjunto completo de aplicaciones de gestión de prácticas integradas, como administración, finanzas y análisis. > > Veredicto: 112 usuarios lo han valorado con **3.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CareCloud? Prácticas médicas de todos los tamaños que buscan mejorar la productividad, la rentabilidad y la atención al paciente. La base de clientes incluye a miles de proveedores de 48 estados y más de 50 especialidades. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.6/5** | 112 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.3/5 | Basado en las opiniones generales | | Funciones | 3.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CareCloud - **Ubicación**: Miami, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Acceso móvil - Admisión de pacientes - Asesoramiento de remesas - Asistencia de codificación - Citas recurrentes - Clínica de varios profesionales - Comunicación con los pacientes - Confirmations/Reminders - Conforme con HIPAA - Control de procesos de aprobación - Creación de diagramas - Cuestionarios de pacientes - Entrada de códigos y cargos - Facturación - Facturación médica - Filtro de reclamaciones - Formación de los pacientes - Gestión de calendarios - Gestión de citas - Gestión de clínicas - Gestión de docentes y personal escolar - Gestión de expedientes de pacientes - Gestión de la disponibilidad - Gestión de reclamaciones - Historia clínica electrónica/informatizada - Historial de facturas - Medication Management - Para fines médicos - Portal de autoservicio - Portal de los pacientes - Procesamiento de pagos - Programación de citas - Programación de médicos - Programación de pacientes - Programación en línea - Recetas electrónicas - Recordatorios - Seguimiento de la conformidad - Third-Party Integrations - Varias ubicaciones - Verificación de elegibilidad para el seguro - Videoconferencia ## Integraciones (en total: 9) - CodoniX EHR - EHR YOUR WAY - EyeMD EMR - ICANotes - MD Logic - Praxis EMR - Sevocity - TeleVox - Vital Interaction ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software para consulta médica](https://www.capterra.cl/directory/20029/medical-practice-management/software) ## Categorías relacionadas - [Software para consulta médica](https://www.capterra.cl/directory/20029/medical-practice-management/software) - [Software para historia clínica electrónica de cardiología](https://www.capterra.cl/directory/32561/cardiology-emr/software) - [Software para historia clínica electrónica de podología](https://www.capterra.cl/directory/32617/podiatry-emr/software) - [Software de historia clínica electrónica](https://www.capterra.cl/directory/20028/electronic-medical-records/software) - [Programas de facturación médica](https://www.capterra.cl/directory/30026/medical-billing/software) ## Alternativas 1. [Fusion](https://www.capterra.cl/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [ModMed](https://www.capterra.cl/software/124590/ema) — 4.4/5 (363 reviews) 3. [Epic](https://www.capterra.cl/software/122278/epiccare-emr) — 4.4/5 (447 reviews) 4. [Tebra](https://www.capterra.cl/software/129169/tebra) — 3.9/5 (1360 reviews) 5. [Jane](https://www.capterra.cl/software/178984/jane-app) — 4.8/5 (494 reviews) ## Opiniones ### "Seamless workflow and great support" — 5.0/5 > **Laura** | *22 de abril de 2016* > > **Puntos a favor**: Great desing, seamless workflow, clean billing software, denials worked correctly, personal service with the concierge team > > **Puntos en contra**: Previously there was a delay in working denials but this has improved greatly over the past 6 months. > > CareCloud’s intuitive design has made our office workflow seamless. The interface is very easy to use and our staff is very easily trained on new functionality. CareCloud is always working to improve the product and frequent updates are available for free to help users better navigate the system. The concierge service has been very helpful to us as a new practice. Having a case manager who is just a phone call or email away helps us solve any questions or problems quickly. ----- ### "CareCloud EHR Review" — 5.0/5 > **Sanjay** | *10 de enero de 2025* | Práctica médica | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: User friendly interface, intuitive to follow, has different functionalities desired of an EHR/EMR, cost-effective, customer service is great, RCM service is excellent, practice analytics tools are very helpful, cloud based, suitable for small as well as mid-size practices. Met our Rheumatology discipline-specific needs very well. > > **Puntos en contra**: Nothing noteworthy comes to mind to include > > Overall, we found it to be a very useful EHR for our needs. Providers and administrative team members enjoyed the user-friendliness and different functionalities. ----- ### "Worst choice since starting my own medical practice; I turned away from Carecloud after 2 months of" — 1.0/5 > **Ann** | *18 de noviembre de 2016* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: initial look of it, looks different, but it is an illusion to believe that you will be better organized provider/front desk/reception with the App functionality. > > **Puntos en contra**: cons: Slow, breaks down. Slow and shuts down. Jumping from app to app to just to see patient's insurance information, up coming appointment, and to see EOB, that is not allowed in carecloud. You have to download CMS program to see EOB. When claim has issues, it can sit in an app and none of your manager or carecloud will let you know that there is problem in you A/R, help you to solve problems. You are on your own. I almost went broke due to using their concierge service. No money was coming in.... Be prepared to get a loan or go broke with their billing services. > > I am a solo practitioner in internal medicine. I used Athenahealth before Carecloud due to college's recommendation. But the feels for non closed loop orders were getting expensive so I looks for a program that won't charge me a dollar for each prescription. I was interested in Carecloud due to their App settings and made it look easy to document/chart. I should have known when they were trying to get me to sign their contract that I was in for a big diasppointment. They, the sales rep gave me a deadline to sign the contract with appealing price if I sign before the timeline. He got me on the phone with the big boss, also the same thing,' its the lowest price so sign now', like a used car dealer to seal a deal. I was a fool, $36,000 lost due to my stupid action signing that day. I will regret for the rest of my life. After 1 month of use, I knew this isnt what I wanted to uses going forward. I plan to make a youtube video showing how slow Carecloud is. Whenever patient calls for appointment or refill, it takes long time to pull up their charts and all patients complain ' why does it take so long to pull up my chart?' and we say it's our carecloud program... But that's just the tip of the iceburg. Here are the reasons I gave them for terminating with them. 1 - Promise to incorporate clients' suggestion for improvement to their platform is an empty promise. We have offered them pages upon pages of suggestions, of which exactly NONE have been incorporated in their promise of "updates" every 3 weeks. When challenged on this, the company brushed us off, saying "do you know how many providers we take care of?" Pretty clear that we, as a individual client, are not important. 2 - It may look organized but when actually using it, it forces you to move back and forth all day long between different organizational icons. Even the simplest task of ordering a patient's lab requires at least 5 minutes. It is the farthest from "user-friendly" that we can imagine\!\! 3 - By definition, an EMR is an ELECTRONIC medical record. Despite this, any documents that require the provider to initial or sign (all home health documentations, labs to be reviewed, etc.) need to be printed, then hand signed, then re-scanned into the computer. Be prepared to have your support staff spend an extra-ordinary amount of time managing this challenge. Again, our practice has asked CareCloud to address this concern several times without any indication that they will actually become a ----- ### "I love this\!" — 5.0/5 > **Lindsey** | *18 de septiembre de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is easy to navigate and give clear instructions for teaching new staff how to use. > > **Puntos en contra**: Sometimes it runs slow and you can't just refresh the page. > > As opposed to other platforms this one has been the easiest to learn and train with, there is easy options for receiving help also. ----- ### "Carecloud compatibility" — 5.0/5 > **Laura** | *26 de marzo de 2020* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have worked with numerous EMR platforms. Carecloud has been the most user friendly. It has a great interface when working with a patient chart: Providers can change the widgets to create the initial view of the chart in the most efficient way; providers can create very specific templates in relation to the reason of visit thereby limiting the time it takes to document; with the right computer and specs, it's very fast which tackles the "time toilet" of EMR; providers and staff have the ability to view the entire chart from their iPhone or Android at anytime so if wifi goes down you never lose the chart data; and providers can view their productivity as a practice or individually at any time from their platform. Providers can choose to see the productivity dashboard, the schedule dashboard, or the clinical dashboard upon signing in making it efficient for even the physician who owns his own practice to view all the information for his business within a few seconds, or browse his schedule for the day. It hardly never goes down. In 5 years, it has only gone "down" once for approximately 6 hours, if there is ever an issue it usually is back up within 20 min. > > **Puntos en contra**: I do wish Carecloud was compatible with an iPad. Currently, I use a flip laptop by Dell and it works but if you use a larger laptop, it is cumbersome to take into each patient room. I also wish the help desk staff was more aggressive at completing tasks with a great fix, I usually figure it out by the time support calls back. IT support usually responds within 2 hours. They tend to call during clinic hours. Currently, if you have a suggestion, it goes into a queue, and is determined by the Carecloud support what is priority to be considered. I would say about 70% of my requests have been addressed and fixed, but it takes time. As a provider, there are medical legal issues that I am aware of that I'm not always sure IT is aware of. I wish that the Carecloud support staff would take providers' suggestions as a priority and realize that we are watching out for our patients welfare as well as our own and protecting our license to practice medicine. > > Overall, I have been impressed with Carecloud. When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving. It has also allowed me to see the productivity of the practice. As a midlevel, this allows me to ramp up productivity on my part, especially if the month has been slow. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.cl/software/113010/carecloud?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/113010/carecloud) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados