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Opiniones de Paychex Flex

Sobre Paychex Flex

Administra la nómina, en línea o internamente, y ahorra dinero en el seguimiento del tiempo, los informes y el procesamiento de la nómina.

Descubre más sobre Paychex Flex

Puntos a favor:

Representative was exceptionally professional and responsive and the ease of use of product.

Contras:

My only complaint with Paychex Flex is that the retirement component is still transitioning over from Classic and it is taking a long time.

Valoraciones de Paychex Flex

Evaluación media

Facilidad de uso
4,2
Atención al cliente
3,9
Funcionalidades
4,1
Relación calidad-precio
4,0

Probabilidad de recomendación

7,5/ 10

Paychex Flex tiene una valoración global de 4,2 estrellas sobre 5 según las 1.689 opiniones de usuarios de Capterra.

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Shawn
Shawn
IT Architect
Usuario de Linkedin verificado
Redes informáticas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Stalwart Payroll Software for Small Businesses

4,0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Usuario verificado
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Paychex Flex: Una transformación en el control de gastos empresariales

4,0 hace 2 años

Comentarios: Mi experiencia general con Paychex Flex ha sido realmente positiva. Esta herramienta ofrece una variedad de funciones y características que me han ayudado a administrar mi negocio de manera eficiente. El proceso de configuración es muy sencillo y, una vez que lo he configurado, tengo la capacidad de controlar mis finanzas, planificar mis impuestos, administrar mis nóminas, controlar mis recursos humanos y mucho más. Las herramientas también se pueden personalizar para satisfacer las necesidades de mi negocio, y tengo la capacidad de controlar mis datos con una alta seguridad. En general, estoy muy contento con mi experiencia con Paychex Flex y lo recomendaría a cualquiera que busque una solución de administración de negocios eficaz.

Puntos a favor:

Me encanta trabajar con Paychex Flex porque me ofrece una manera fácil y segura de administrar los recursos humanos de mi empresa. Estoy contento de poder contar con una amplia gama de herramientas para ayudarme a mejorar la eficiencia de mi negocio, desde el cumplimiento de los requisitos laborales hasta la administración de horas, salarios y mucho más. La interfaz intuitiva y los recursos útiles disponibles hacen que sea fácil manejar todas mis necesidades de recursos humanos desde una ubicación central. Me gusta que las actualizaciones y mejoras se realicen de forma automática de modo que siempre esté al día con los cambios en la ley laboral. Lo mejor de todo es que puedo administrar todo esto con un solo clic desde cualquier dispositivo, lo que me ahorra mucho tiempo.

Contras:

Lo que menos me gusta de Paychex Flex es que, a diferencia de muchos otros servicios de contabilidad, no tiene ninguna herramienta de contabilidad para ayudar a los usuarios a administrar su negocio. Además, el soporte técnico de Paychex Flex no es tan bueno como el de otros servicios, y su base de conocimientos es muy limitada. Además, no hay opción para una prueba gratuita, lo cual es un inconveniente para los usuarios que quieren probar el servicio antes de comprarlo.

Usuario verificado
Usuario de Linkedin verificado
Construcción, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Es un software aceptable y muy seguros con toda la información

5,0 hace 2 años

Puntos a favor:

Lo que más me gusto del software es que tienen Muchas oferta de empleo y son muy rápidos con sus pagos

Contras:

Lo que menos me gusto es que le hace falta un poco de diseño pero del resto todo está bien

Carlos
Incdependiente en Colombia
Mercados de capitales, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Oportunidades

5,0 hace 2 años

Comentarios: Ninguno hasta ahora

Puntos a favor:

Es bastante facil de usar, muy dinámico y practico

Contras:

Hasta ahora no tengo ninguna queja, me parece bastante bueno

jose luis
Jefe contable en Argentina
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Pays

4,0 hace 2 años

Puntos a favor:

Pocas cosas buenas,solo los botones visibles

Contras:

Lento,se bloquea,no sirve para muchos datos cargarlos.

Katrina
Katrina
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Paychex Flex is great for completing payroll

4,0 el año pasado

Comentarios: I appreciate being able to check on the 401(k) and have the money go straight into employee accounts, saving time and effort. Since insurance coverage is now related directly to who has enrolled in which plans, processing payroll has become much more efficient.

Puntos a favor:

From either the employer's or employee's perspective, the website couldn't be simpler to use. Filters and stored views make it easy to customize your payroll experience based on your current needs.

Contras:

Over the years, I've seen a few different specialists. Obviously, not everyone has the same potential. When my allocated person hasn't been able to help me, I've found that the online chat staff is quite responsive and helpful.

SHAMIKA
DRIVER en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

QUICK AND EAY

5,0 hace 4 semanas Nuevo

Comentarios: IT EASY AND CONVIENT TO LOOK AT MY HOURS AND PAY RIGHT ON MY PHONE INSTEADE OF GOING TO THE OFFICE

Puntos a favor:

EASY TO NAVIGATE THROUGH AND GET NOTIFICATIONS TO NAVIGATE THRUGHT THE APP

Contras:

THE APP SHOULD BE A COLOR I CAN FIND EASILY

Eric
CFO en EE. UU.
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Old School Payroll

1,0 hace 3 semanas Nuevo

Comentarios: The process I inherited had people filling out and signing timesheets manually. It was terrible.

Puntos a favor:

Not much, I suppose it was inexpensive and does not change very much from year to year.

Contras:

Lack of innovation, the technology seemed like it was from decades ago.

Derek
Owner en EE. UU.
Servicios e instalaciones recreativas, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Expensive & Frustrating Company and Service

2,0 hace 3 meses

Comentarios: We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous provider. However, things turned south and they drop the personal touch once you're established. They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning.

Puntos a favor:

Paychex onboarding is great. The main dashboard became easier and easier to use, and there's a lot of features that come with a basic subscription and more you can add.

Contras:

The extra features are pushed HARD by their teams. Their retirement savings team was almost predatory with how they sold the product, constant calls, applying pressure to make a decision, and more. Once we started with their HR service, things just got worse. These features get more and more expensive with less and less that they offer, but you're under contract. The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes. The platform itself can be confusing with many features not having a menu button, requiring access strictly through an notification card on the dashboard homepage.

Jamie
Maintenance Manager en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Paychex flex recommended

5,0 la semana pasada Nuevo

Comentarios: Overall I’d say it’s reliable and user friendly. I’d recommend to other companies. This program / app offers employees many benefits.

Puntos a favor:

It’s very easy to use and navigate. The app is user friendly.

Contras:

It prompts a 2-step verification txt even on devices that have been selected to be remembered.

Brandon
Physical Therapist en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

PayChex Review

4,0 hace 2 meses Nuevo

Comentarios: Quite good once I got used to knowing the interface. It was a little difficult of a break in period. Happy with all the options and information that the site can hold

Puntos a favor:

Ease of use. Feel like it is an all encompassing platform where you are given access to everything you need from benefits to payroll

Contras:

Feel like the interface is stuck in 2007. Little older and somewhat tough to navigate at times. Organization on the site is not that great either. Once you get familiar, it is super easy, but have had difficulty breaking it in

Damian
Senior accountant en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great payroll software

5,0 el mes pasado Nuevo

Comentarios: Overall great experience Will really save you a lot of time and money and headaches

Puntos a favor:

Very easy to customize pull up reports will save time and money very efficient

Contras:

Nothing in particular this is premium software

Jamie
Office manager en EE. UU.
Práctica médica, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great product

5,0 hace 2 meses

Comentarios: Super easy to see your pay stub and make changes

Puntos a favor:

Easy of information when looking at what income and taxes are

Contras:

Getting logged in and the verifying is hard to get use to

Traci
Nurse practitioner en EE. UU.
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Paychex flex super easy

5,0 hace 2 meses

Comentarios: Use daily for recording punches for attendance. Quick and easy colorful to make it easy to note completed task. Has all my information in one place.

Puntos a favor:

Easy of use and clear instructions all my information in one place

Contras:

Occasionally takes a long time to load when on cellular data

Rhonda
CWI Abstraction Team Lead en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Intuitive and user friendly

3,0 hace 2 meses Nuevo

Comentarios: Overall it was easy to use. As noted, not being able to view my team in aggregate and at a glance was tedious and cumbersome.

Puntos a favor:

It was intuitive to use and maneuver through the system.

Contras:

I could not see my team at one time. I had to click into each individual to see their hours for the week.

Jennifer
Insurance Coordinator en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

This software is the easiest one for payroll in my experience.

4,0 hace 8 meses

Comentarios: Overall it is a real decent software to use. It is user friendly and has most all the features you need.

Puntos a favor:

That I can review my W2 and all my paystubs in the same place whenever I need to and I can print them or download them easily. I love the clock in machine to.

Contras:

The APP takes forever to log in a lot of the times. I would be on time coming back from lunch but by the time the app would open and I clocked back in I would be , sometimes up to 4 minutes late. Those minutes add up when you only get paid once a month.

Carla
CPO en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Who was the Challenge

3,0 hace 12 meses

Comentarios: Very frustrating. Time and Attendance wasnot set up to cover varied time schedules. Majority of our staff work 7 hours or less and it calculated employees PTO at 8 hours.

Puntos a favor:

We had a difficult payroll and many on the implementation team became frustrated all except our Payroll Manager. She was patient and work with us to get a great product. Even when we decided to leave Paychex, she follow-up to see if we still needed their services until our new payroll vendor was able to get our payroll set up in their system.

Contras:

The system is hard to use. Many of the features convert back to original features. The system nor the training received from the implementaion team did not allow the Administrator to make minimal employee information changes. This was frustrating. Also, the assist feature was outdated and was hard to follow the steps to rectify an issue using the help assistant. As well, CSR was not able to assist with any issues either. Very frustrating.

Ed
CEO en EE. UU.
Empleo y contratación, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Solid solution at an affordable price

5,0 hace 10 meses

Comentarios: Paychex Flex has been great to use. It has been good for us.

Puntos a favor:

It is easy to use and maintain. Set up was also easy with great support.

Contras:

Some of the more involved things need support...but...it has always provided.

Sharonda
Administrative Coordinator en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Very Satisfied Customer

5,0 hace 3 meses

Comentarios: My overall experience with Paychex Flex is amazing.

Puntos a favor:

What I like most about Paychex Flex is it's really easy to use.

Contras:

There's nothing that I dislike about Paychex Flex.

Dario
Program Associate en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Dependable, One Stop Shop for Tracking Employment Info

5,0 hace 5 meses

Comentarios: Overall, Paychex Flex made it easy to submit hours, submit time off requests and view pending ones, as well as look up vital employment salary and benefits information - all in a secure, online form. It has saved time and spared my supervisors many questions over years.

Puntos a favor:

It was easy to view paystubs, submit time off requests, and get a snapshot of important employment milestone dates.

Contras:

None. It performed its functions exceptionally well.

Alma
Store Manager en EE. UU.
Automoción, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

EASY FOR ALL

5,0 hace 4 meses

Comentarios: Overall has been my preferred payroll and time tracking. It is very user friendly and everything is conveniently sorted and categorized.

Puntos a favor:

Extremely user friendly. We have many employees who are not very tech savvy and they all seem to enjoy the ease of Paychex Flex.

Contras:

From the few years we have been using Paychex Flex I do not have much to complain or dislike about it.

Sally
US PAYROLL SPECIALIST en RU
Tecnología y servicios de la información, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paychex Flex

3,0 hace 4 meses

Comentarios: The product is decent but you do need to keep your eye on the product and processes. Tax filing can be an issue in some instances if you aren't paying close attention. The reporting could be better as there wasn't much user customisable offerings.

Puntos a favor:

Intuitive. Reasonable reporting ability. Full tax service.

Contras:

Customer service. Tax inaccuracies. Unable to go fully paperless.

Debbie
Library Clerk en EE. UU.
Bibliotecas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paychex Flex

3,0 hace 4 meses

Comentarios: We've been using Paychex Flex for almost 10 years now.

Puntos a favor:

It does any kind of math for you, shows anniversary date when hired, keeps track of sick & vacation times, and gives tax info

Contras:

Using the TAB key to get to each box can be a chore. I have the same schedule everyday. There should be a way to put my hours in one day and have it copy for the other days. I have to individually punch in my hours for each day. Time consuming.

Caleb
Internal Audit Associate en EE. UU.
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Paychex Flex Review

5,0 hace 3 meses

Comentarios: Paychex Flex as a desktop website and a mobile app works very well with keeping employee information and pay as portable and in the realm of ease of use. I think it integrates well for many companies, and is super simple to use compared to other systems

Puntos a favor:

Paychex Flex is very easy to use for employers and employees alike. It is one of the easiest payroll systems I've used to date.

Contras:

I didn't like the login issues, as I had one quite a bit.

Kristi
Office Manager en EE. UU.
Productos farmacéuticos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Recommended

5,0 hace 2 meses

Comentarios: Overall I used this for a couple years and then changed jobs. During those couple years I liked this program

Puntos a favor:

Easy to use. Friendly reports process. Requesting time off, payroll,

Contras:

I don't really have any complaints on this.

Michayla
Michayla
Home Care Provider — Personal Care Services en EE. UU.
Usuario de Linkedin verificado
Servicios individuales y familiares, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Provided through my previous employer!

5,0 hace 8 meses

Comentarios: Content with the services it provided to me at that time, which was through my previous employer. Used about 1.6 years! (1y, 6m)

Puntos a favor:

Only used until upgraded to different provider/platform altogether!

Contras:

I never had a problem with this software, honestly. ESPECIALLY compared to some/other providers of the same functions/purpose.