--- description: ¿Qué piensan los usuarios de iHotelier? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de iHotelier gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: iHotelier - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [iHotelier](/software/122131/ihotelier) # iHotelier Canonical: https://www.capterra.cl/software/122131/ihotelier Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/122131/ihotelier?page=2) > Una solución completa de gestión de marketing y reservas totales basada en la web. > > Veredicto: 11 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa iHotelier? Hostelería ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 11 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.6/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Amadeus - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: US$300,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: España, Estados Unidos ## Funciones - Asistencia al cliente - Automatización de marketing - CRM - Creación de itinerarios - Creación de paquetes - Gestión de la experiencia del huésped - Gestión de precios - Gestión de proveedores - Integración de GDS y OTA - Notas de reserva - Procesamiento de pagos - Punto de venta (POS) - Reserva en línea - Reservas de grupo ## Opciones de asistencia - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.cl/directory/20032/reservations/software) - [Software para operadores turísticos](https://www.capterra.cl/directory/20033/tour-operator/software) ## Alternativas 1. [Hostaway](https://www.capterra.cl/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Eventbrite](https://www.capterra.cl/software/114949/eventbrite) — 4.6/5 (5748 reviews) 3. [Booqable](https://www.capterra.cl/software/138689/booqable) — 4.8/5 (1126 reviews) 4. [Lodgify](https://www.capterra.cl/software/131924/lodgify) — 4.5/5 (1282 reviews) 5. [OpenTable](https://www.capterra.cl/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) ## Opiniones ### "Versatility" — 4.0/5 > **Usuario verificado** | *9 de octubre de 2018* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It has come a long way with new features \& options\! > > **Puntos en contra**: The Group functionality is lacking. We have reached out to TC many times in regards to developments within the Groups function of iHotelier. > > We have a one stop shop for all of our online reservations. It streamlines OTAs, web reservations, GDS reservations \& allows complex reporting for revenue management. ----- ### "Industry Leading Software" — 5.0/5 > **Mauricio** | *30 de julio de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: iHotelier is simple and easy to use but full of important data. iHotelier makes reservation management a breeze and the customer support that comes with the product is top notch. > > **Puntos en contra**: There is a lag time when receiving OTA reservations, making reservations in house or through the Booking Engine. Sometimes it it 8 seconds other times it is 1 minute. The difference in seconds is crucial to prevent overbookings. ----- ### "Lots of helpful features, would be much better is a little bit more user friendly." — 3.0/5 > **Steven** | *8 de septiembre de 2022* | Hostelería | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The set up and integration team were totally professional and led us through a seamless process. They made it clear what steps to take, and were responsive queries. It was daunting to start with, but they stepped us through it with relative ease and were happy to explain things two or three times if we required them to. > > **Puntos en contra**: It's back end is a bit clunky and the menus not all that easy to follow. > > It is an essential tool for an independent property. Having been a franchisee since purching our business we were fearful of losing business by going independent. iHotelier has assisted us to ensure all of our connections are in place and we have total control, and we have seen our business grow. ----- ### "Best in Class" — 5.0/5 > **Usuario verificado** | *8 de noviembre de 2022* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ihotelier is very advanced and offers a lot of advanced features, ideal for medium and large hotels. It integrates perfectly with other Travelclick products. Ihotelier customer support is outstanding. > > **Puntos en contra**: Some of the features are a little bit more complicated to understand than those of their competitors. However, once you get the hang of it it all works great. ----- ### "Helps us keep up with our competitors. Reports produce the information to price set us correctly" — 5.0/5 > **Janet** | *10 de septiembre de 2017* > > **Puntos a favor**: The reports that you receive will help you with making price point decisions on a day to day based from an operations standpoint . > > **Puntos en contra**: Adding new users to this softer is a little confusing. Wish it was a little more user friendly. Had to call the help number to walk me through it. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/122131/ihotelier?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/122131/ihotelier) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados