--- description: ¿Qué piensan los usuarios de HappyFox Chat? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HappyFox Chat gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HappyFox Chat - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/30797/live-chat/software) > [HappyFox Chat](/software/122234/happyfox-chat) # HappyFox Chat Canonical: https://www.capterra.cl/software/122234/happyfox-chat Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/122234/happyfox-chat?page=2) > Potente software de chat en vivo construido para servicio de asistencia al cliente superrápido. > > Veredicto: 19 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa HappyFox Chat? Empresas que buscan un software y servicio de asistencia de chat en vivo potente y fácil de usar. Se proporcionan más de 100 integraciones con software y herramientas, que aumentarán la productividad y el comercio. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 19 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: HappyFox - **Ubicación**: Irvine, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: US$29,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - AI Copilot - Acceso móvil - Asistencia al cliente - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo - Chat y mensajería - Chatbot - Creación de informes/análisis - Creación de marca personalizable - Formulario sin conexión - Geosegmentación - Historial de transcripciones/chat - Third-Party Integrations - Transferencias/enrutamiento ## Integraciones (en total: 44) - Adobe Commerce - Aircall - Asana - Baremetrics - BigCommerce - Breeze - ChartMogul - ClassLink - Delighted - Dialpad - FreshBooks - FullContact - GitHub - GitLab - Google Analytics 360 … y 29 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software de chat en directo](https://www.capterra.cl/directory/30797/live-chat/software) ## Categorías relacionadas - [Software de chat en directo](https://www.capterra.cl/directory/30797/live-chat/software) - [Software de soporte al cliente](https://www.capterra.cl/directory/32315/customer-support/software) - [Software de servicio al cliente](https://www.capterra.cl/directory/22/customer-service/software) - [Software para chatbots](https://www.capterra.cl/directory/32448/chatbot/software) ## Alternativas 1. [LiveAgent](https://www.capterra.cl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Birdeye](https://www.capterra.cl/software/152997/birdeye) — 4.7/5 (702 reviews) 3. [Freshchat](https://www.capterra.cl/software/158117/freshchat) — 4.1/5 (115 reviews) 4. [ChatBot](https://www.capterra.cl/software/166420/chatbot) — 4.6/5 (66 reviews) 5. [inconnect](https://www.capterra.cl/software/164772/omnichannel) — 3.9/5 (19 reviews) ## Opiniones ### "Great tool, with a small lack of features" — 5.0/5 > **Michel** | *4 de diciembre de 2018* | Internet | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing. > > **Puntos en contra**: HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface. ----- ### "Brilliant to have unlimited agents" — 4.0/5 > **Nicola** | *22 de julio de 2020* | Cuidado de la salud mental | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Having unlimited agents is such a relief. We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move\! The system is a much sleeker version than we had before, with some cleaver features that have really helped improve our service. > > **Puntos en contra**: The analytics aren's as comprehensive as the platform we are using before, but they do show the basic info of how many chats we have on certain days. > > HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us\! ----- ### "Fatal issue on Android and they couldn't fix it in 30 days.-" — 1.0/5 > **Karri** | *9 de noviembre de 2018* | Comercio minorista | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Well, it's fairly easy to use and fairly affordable compared to competition. > > **Puntos en contra**: They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good. ----- ### "Helped Konnekt sell more seniors video phones in the first 2 weeks" — 5.0/5 > **John** | *25 de junio de 2019* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great support. Automatic translation. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. Android app available. When I'm busy, I can either show no chat available, or have an offline email-only "mode". > > **Puntos en contra**: I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily. > > HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide). It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). It also helps with customers whose first language is not English. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone. ----- ### "So easy\!" — 4.0/5 > **Usuario verificado** | *9 de febrero de 2021* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This is one of the easiest chat features to implement. We just started using it this week, but it's very user friendly and is helping us with our technology work tickets. We started organically by not advertising, but people are starting to see the chat button and use it for their quick questions. > > **Puntos en contra**: We don't have any complaints so far. I suppose it would be nice if it integrated into our ticket system so it was easy to create a ticket right from the chat. > > Overall this has been a great product so far and we look forward to using it for a long time\! ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/122234/happyfox-chat?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/122234/happyfox-chat) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Datos estructurados