---
description: ¿Qué piensan los usuarios de ContinuLink? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ContinuLink gracias a Capterra Chile.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ContinuLink - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para atención médica domiciliaria](/directory/10036/home-health-care/software) > [ContinuLink](/software/124471/continulink)

# ContinuLink

Canonical: https://www.capterra.cl/software/124471/continulink

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> El completo software web ContinuLink es la única solución necesaria para gestionar programas de cuidados en el hogar cualificados y no médicos.
> 
> Veredicto: 58 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa ContinuLink?

Agencias con múltiples pagadores, múltiples programas y múltiples ubicaciones que desean gestionar sus operaciones con una única solución web de vanguardia.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.2/5** | 58 Opiniones |
| Facilidad de uso | 4.1/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.7/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Complia Health
- **Constitución**: 1997

## Contexto comercial

- **Precio inicial**: US$1,00
- **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Acceso móvil
- Creación de diagramas
- Creación de informes y estadísticas
- Cuidados geriátricos
- Expediente del historial clínico
- Facturación
- Gestión de calendarios
- Gestión de casos
- Gestión de citas
- Gestión de clientes
- Gestión de documentos
- Gestión de empleados
- Gestión de evaluaciones
- Gestión de expedientes de pacientes
- Gestión de incidentes
- Gestión de la comunicación
- Gestión de la conformidad
- Gestión de pacientes
- Gestión de planes de cuidado
- Gestión de reclamaciones
- Historia clínica electrónica/informatizada
- Panel de actividades
- Para cuidado a largo plazo
- Planificación del tratamiento
- Programación
- Sistema de puntos de atención médica

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para atención médica domiciliaria](https://www.capterra.cl/directory/10036/home-health-care/software)

## Categorías relacionadas

- [Software para atención médica domiciliaria](https://www.capterra.cl/directory/10036/home-health-care/software)
- [Software para cuidados](https://www.capterra.cl/directory/10034/assisted-living/software)
- [Software para cuidados en el hogar](https://www.capterra.cl/directory/30812/home-care/software)
- [Software de gestión de casos a pacientes](https://www.capterra.cl/directory/30590/patient-case-management/software)
- [Software para cuidados de larga duración](https://www.capterra.cl/directory/30109/long-term-care/software)

## Alternativas

1. [StoriiCare](https://www.capterra.cl/software/163319/storiicare) — 4.8/5 (44 reviews)
2. [myUnity](https://www.capterra.cl/software/201299/myunity-home-health-hospice-software) — 4.3/5 (118 reviews)
3. [CareVoyant Home Care](https://www.capterra.cl/software/100774/carevoyant-home-care) — 4.0/5 (45 reviews)
4. [MatrixCare Home Health & Hospice](https://www.capterra.cl/software/81083/brightree) — 4.2/5 (258 reviews)
5. [Daycenta](https://www.capterra.cl/software/174969/adult-day-care-software) — 4.3/5 (3 reviews)

## Opiniones

### "Good program" — 5.0/5

> **Usuario verificado** | *27 de noviembre de 2018* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The program is very easy to use and is somewhat self explanatory.
> 
> **Puntos en contra**: Needs more functionality and features.  Not enough report generating abilities.
> 
> Managing homecare patients had been easy

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### "Feedback" — 4.0/5

> **Coco** | *19 de junio de 2023* | Hospital y atención sanitaria | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: As an owner who sits on the board and does not operate the business day to day, I do not actively use Continulink, but the team uses it and provides insights and reports from it.
> 
> **Puntos en contra**: The initial implementation of Continulink was not good, which has made it difficult ongoing.
> 
> \[sensitive content hidden\] do their best to support us.  I appreciate their professionalism and willingness to help.

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### "worst choice for small agency" — 1.0/5

> **Cathy** | *8 de mayo de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: There's nothing really that I like about this software. For the purpose that I am using it for, it doesn't offer anything beyond other softwares on the market. It's complicated to use (three different ways to enter meal breaks; each resulting in a different invoice and none of the invoices reflecting the correct shift/meal) and old-fashioned in lay-out.
> 
> **Puntos en contra**: If your agency is not licensed for medicare, do not use this software. Customer service only goes through submittal of tickets online. Cannot talk to a person. Being the small agency they will take your problem as a 'suggestion for future changes'. Maybe if you are a large agency with more than one location and serving over 1000 patients in Medicare, they pay attention. Not to our agency. Never solved anything for me. You cannot charge state taxes. Billing shift differentials always brings out the invoices incorrectly no matter how you set it up. Most often after submitting a support ticket, there is no response. Any suggestion in the past years from their support did not solve the invoicing problems. It creates a weekly nightmare of manually adjusting wrong line items and sitting there with your calculator adding up the new totals. Stone age. They don't care. Whole lay out very old fashioned and stiff. Doesn't work with Mac. Doesn't work with any other browser than Explorer which annihilates the options for android phone or iPad. Most horrible experience on a daily basis and for the extremely high monthly subscription an absolute rip off. Because it doesn't do it's job for us. They don't care for the small fish and they should rethink offering themselves to small users if they don't want to be bothered.
> 
> None whatsoever. Using this software means I am wasting unnecessary time on scheduling, payroll and billing each week.

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### "\[SENSITIVE CONTENT HIDDEN\] implementation with Gateway Healthcare" — 5.0/5

> **Angela** | *30 de marzo de 2020* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: My experience with Mobile Edge implementation was great. \[SENSITIVE CONTENT HIDDEN\] was wonderful to work with. I always dread implementations with any new program but this by far was the best. She was ALWAYS readily available when I needed assistance.
> 
> **Puntos en contra**: The company is still new to the software. We are finding a couple of issues that need to be corrected. I will contact support to hopefully resolve these issues.

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### Opinión — 4.5/5

> **Vicki** | *21 de junio de 2012*
> 
> I am a fan of the ContinuLink electronic medical records system. Our organization is a Medicare certified agency, providing care in Florida over a five county district. Our office location is in the middle of our service area, however, it is still over 100 miles from the furthest point of the service area to the office. The agency also accepts some private insurance, some HMO's and Medicare Advantage Plans. We previously used an electronic system that did not meet our needs and the operational reports were cumbersome to generate and had to be exported, sorted, etc. ContinuLink staff worked closely with us with training and questions about building a database. &#10;&#10;We chose web-based training, and assigned a "super user" that was part of all of the training. We had a lot of help and support through the process, and we got to know who to call for different issues during implementation. We chose to start our in office "go live" first, and then we on boarded the direct clinical staff in clusters to help with their questions and understanding. ContinuLink is web based, point and click, with lots of space for personalized comments about the patient. The HELP section is always available when you are in the program. The customer support folks are friendly and prompt. I am happy to report that if they hear Survey or I can't bill, your problem gets prioritized and you get immediate attention.&#10;&#10;We have benefited from on boarding this program. We are billing RAPS in an average of 7 days, and finals under 30. The operational reports are easy to read, and the snapshot of your business is quick and leads you to what questions to ask to dig deeper and re-mediate quickly. The user interface and OASIS entry is sequential and the comprehensive assessment makes sense. I love the guidance that is built in, and the artificial intelligence that cues the direct care provider that they need to answer a missed item, or may need to reconsider their response based on other items answered.&#10;&#10;We have been using the program for over a year. The updates and upgrades are ongoing, and the ContinuLink Team is always asking how to make the program better\! This program requires real time commitment to doing the evals and notes as they happen. We have insisted staff upload every night. Assessments have to be completed by hour 48, and we let folks know if they are not getting this done. Is it hard work to get up and running? Absolutely. This is a big change for both internal and external staff\! Organizationally, ContinuLink continues to have open communications with our agency and continues to enhance their program to meet the needs of the end user.

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