--- description: ¿Qué piensan los usuarios de PagerDuty? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de PagerDuty gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PagerDuty - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión informática](/directory/10001/it-management/software) > [PagerDuty](/software/125693/pagerduty) # PagerDuty Canonical: https://www.capterra.cl/software/125693/pagerduty Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.cl/software/125693/pagerduty?page=2) > Software en la nube que conecta personas, sistemas y datos en una vista única para aportar transparencia e inteligencia procesable a todas las operaciones. > > Veredicto: 219 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa PagerDuty? Equipos de ingeniería, equipos de asistencia, administradores de sistemas, equipos de centros de operaciones de red (NOC) a cualquier escala, desde startups hasta compañías Fortune 500. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 219 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: PagerDuty - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: US$10,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - Agregación de datos - Alertas y notificaciones - Alerts/Escalation - Análisis de causa raíz - Controles o permisos de acceso - Creación de informes de incidentes - Creación de informes para TI - Creación de informes y estadísticas - Gestión de SLA (Service Level Agreement) - Gestión de almacenamiento de datos - Gestión de incidentes - Gestión de inventarios - Gestión de la base de conocimiento - Gestión de tareas - Panel de comunicaciones - Portal de autoservicio - Programación - Programación de llamadas - Programación del mantenimiento - Real-Time Notifications - Registros de eventos - Supervisión TI - Third-Party Integrations ## Integraciones (en total: 42) - Amazon EC2 - AppDynamics - BigPanda - Bitium - Circonus - Crashlytics - Datadog - Dynatrace - Freshservice - Front - Google Workspace - HaloPSA - Incapsula - Integrate.io - Jira … y 27 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para gestión informática](https://www.capterra.cl/directory/10001/it-management/software) ## Categorías relacionadas - [Software para gestión informática](https://www.capterra.cl/directory/10001/it-management/software) - [Software de gestión de activos informáticos](https://www.capterra.cl/directory/30077/it-asset-management/software) - [Software de gestión de registros](https://www.capterra.cl/directory/30856/log-management/software) - [Software de monitoreo de sitios web](https://www.capterra.cl/directory/10021/website-monitoring/software) - [Software para administrar servidores](https://www.capterra.cl/directory/10019/server-management/software) ## Alternativas 1. 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[JIRA Service Management](https://www.capterra.cl/software/138769/jira-service-management) — 4.5/5 (763 reviews) ## Opiniones ### "Ensure High availability of your product to the end user by integrating it with PagerDuty" — 4.0/5 > **Monish** | *27 de abril de 2020* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: PagerDuty is used to send alert notifications to developer, We can use it in a way that when ever failure occurs notify the developer who is scheduled to be on-call, Even a customer escalation to a email can trigger a pagerDuty notification alert, when the receiver email ID is subscribed with PagerDuty, PagerDuty has escalation policies , in which multiple users can be in different level, if level 1 failed to resolve the issue, the level 2 dev gets a alert etc .. and the dev's can be scheduled to rotate there levels in fixed time intervals, like weekly bases, It Dose a good job of maintaining the issue states \& the alerted issue has different lifecycle such as triggered, acknowledged , resolved, snoozed, It maintains analytical dashboards on dev's which shows the responsiveness of the developer , like how many issues they have resolved and what is the average resolution time or have they escalated it etc .. it maintains history of alerts, it has good customer support, the resolution note's can also be added against the alert, We can configure the alerts as Low and High Urgency , based on which we can have different type of notifications, types of notifications are phone call, message, email, push notification in pd app etc ... pagerDuty deduplicates the alerts with same message, if a incident is in open state and if same incident occurs again and again , it will not be raised. > > **Puntos en contra**: Sometimes when i resolve the alert on web, i still get a call on phone, If the incident was resigned by the developer to a other user who is not in the escalation policy and if he did not answer the alert the escalation chain stops, instead it should be thrown back to older escalation policy from ware it begun > > PagerDuty helped our product to become highly stable and it ensured high availability to the end user, overall had a great experience with it. ----- ### "Pageduty as a on call user" — 4.0/5 > **Usuario verificado** | *25 de septiembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Very simple ui, any one can set up for their team easiely. Straightforward notifications with links to i iceents which i appreciate at 3 am > > **Puntos en contra**: It was cost prohibitive for our team and really only solve one problem, incident notifications and on calls. It doesnt monitor any hardware or applications > > Good but we found a cheaper product that could do more with. It works for basic scheduling and notifying of ojtages ----- ### "Fine. Not great." — 3.0/5 > **Ally** | *5 de julio de 2025* | Servicios financieros | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: It makes alerting for my team fast. I love that it has unique push notifications that I can set on my phone to get through my do not disturb at night. > > **Puntos en contra**: Its user experience is confusing. It took me an hour to figure out how to remove someone from an escalation policy because I couldn’t delete him from the team because he was on an escalation policy\! It was maddening. We eventually figured it out. > > Generally, people stay away because the UI is so confusing and doesn’t seem to be regularly updated. I think it’s the same since I started using it 10 years ago. There are some other alternatives that seem interesting these days, like FireHydrant’s Signals, that might replace them in the market just due to them keeping up today with the newest incident response patterns. ----- ### "Great Alerting Tool" — 5.0/5 > **Usuario verificado** | *9 de enero de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: PagerDuty was easy to set up and use. It is great to alert us when critical services are needing attention. > > **Puntos en contra**: Nothing comes to mind. They have great tools, are easy to use, and are crucial for almost any IT team I would argue. > > It has been a positive experience. It is a good product and service, and it has helped us out quite a bit. ----- ### "PagerDuty will alert your team to issues" — 5.0/5 > **Usuario verificado** | *3 de agosto de 2025* | Servicios de información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: PagerDuty makes being on call simple. PagerDuty also is very communicative and will NOT let you forget when you are needed. > > **Puntos en contra**: Sometimes I feel like the default page setting... call + text + notification is overkill. But this can easily be changed in the settings. > > I have administered PagerDuty since 2017 and been a user since 2021. Administration is easy and responding to pages is also easy. ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.cl/software/125693/pagerduty?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/125693/pagerduty) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados