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Opiniones de Acuity Scheduling

Sobre Acuity Scheduling

Automatiza las reservas, cancelaciones, recordatorios e incluso los pagos de tus clientes usando el software de gestión de horarios en línea más sencillo del mundo. Disfruta de una opción completa.

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Puntos a favor:

I love how accessible this product is and the support team are very helpful.

Contras:

The same applies to setting availability. It can be a bit confusing when blocking off times by day.

Valoraciones de Acuity Scheduling

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,7
Relación calidad-precio
4,7

Probabilidad de recomendación

9,1/ 10

Acuity Scheduling tiene una valoración global de 4,8 estrellas sobre 5 según las 5.707 opiniones de usuarios de Capterra.

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Filtrar opiniones (5.707)

Santiago
ingenieria sistemas en Colombia
Usuario de Linkedin verificado
Hardware informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acuity Scheduling

5,0 el año pasado

Comentarios: Es muy bueno y es de gran ayuda para la gestión de la empresa. Lo recomiendo bastante.

Puntos a favor:

Es un software perfecto como lo diseñaron en cuanto a su uso, es extremadamente intuitivo y fácil de manejar lo que hace una opción ideal para la gestión de citas y horarios, la verdad si que lo recomiendo es muy bueno.

Contras:

A pesar de que es un excelente software creo que si se ajustara un poco mas el precio seria mejor y mas exequible para cualquier empresa.

Nacho
CEO en España
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

muy util para tener muchos calendarios

5,0 hace 2 años

Puntos a favor:

muy util para tener muchos calendarios, y eso nos permite reducir costos

Contras:

es poco intuitivo y eso hace que muchas citas se queden en el camino

Clarivel
medico en México
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una agenda que me hace la vida mas facil

5,0 hace 4 años

Comentarios: Me ha gustado bastante, pienso quedarme utilizandolo.

Puntos a favor:

Me encanto la opcion para agendar sesiones grupales. Me facilita el entregar la informacion a varias personas sin necesidad de estar haciendo yo el trabajo. Me ha ahorrado bastante tiempo y me ayuda a concretar citas sin siquiera yo hacer nada.

Contras:

El precio lo considero algo alto comparado con otros software pero igual siento que no es igual a otros softwares. Ofrece mas funcionalidades.

Natalia
Lia Coach en Chile
Formación profesional y coaching, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Facil de utilizar cuando ya te asimilas

4,0 hace 4 años

Comentarios: Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con todas las expectativas

Puntos a favor:

Es una propuesta excelente para coaching y servicios de asesoria ya sea medicos, psicologicos u otros, ya que da la posibilidad de ordenar y planificar muy bien.

Contras:

Falta vincular pagos con herramientas de pago en latinoamerca, como lo es transbank y mercadopago, además de presentar algun plan mas economico para partir y algo más intuitiva en su plataforma.

Rafael
Profesor en España
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Facilidad de uso y muchas opciones

5,0 hace 5 años

Comentarios: Muy buena, es muy fácil e intuitiva

Puntos a favor:

Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar

Contras:

Que no haya una versión traducida al castellano

Elias
CEO en República Dominicana
Edición, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Mi app favorita

3,0 hace 5 años

Comentarios: Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes

Puntos a favor:

Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.

Contras:

el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español

Karen
Microbiologa en Colombia
Bellas artes, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Excelente aplicación 👌🏻

5,0 hace 4 años

Comentarios: Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente

Puntos a favor:

Deja agendar, confirma la cita y se puede subir imágenes

Contras:

No, la aplicación es muy completa en lo que ofrece

Juanjo
COO en España
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Fácil de usar y de integrar

4,0 hace 4 años

Comentarios: muy buena

Puntos a favor:

En 5 minutos tienes en tu página web la integración hecha

Contras:

Algunas limitaciones en la versión gratuita, pero por lo general muy contento

Vanessa
fotografo en España
Entretenimiento, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Servicio muy funcional

5,0 hace 3 años

Puntos a favor:

Es un programa de fácil uso y entendimiento

Contras:

No he logrado integrarlo bien aún con otras de mis aplicaciones de uso diario

Melanie
Melanie
Astrologer en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Standard of Excellence Within The Online Consulting World

5,0 el año pasado

Comentarios: If there is something I want to create within my services or ask during my client's scheduling process, I love that I can customize that within Acuity. The service truly offers everything you can think of to customize each step of the scheduling journey.

Puntos a favor:

It's an all-in-one platform to show your calendar, allow booking, and take payments. Acuity really shines in its paid plans because then you can easily integrate features. It streamlines the booking process and saves time on your end. The Free plan can be effective if you have some alternative options for taking payments outside of the Acuity platform.

Contras:

All of the integrations such as: sending reminder emails, accepting payment methods, syncing to your personal calendar, etc are all paid only features. The Free plan is okay to start but quite limited. The lowest-priced paid plan feels like too big of a step up for business owners who are setting up their business but not yet bringing in reliable income.

Jason
Owner and Instructor en EE. UU.
Deportes, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Simple and flexible software that just simply works

4,0 hace 4 meses

Comentarios: Our company used Acuity scheduling for years without issues. Even when we tried other software, we always came back to Acuity but it just simply worked.

Puntos a favor:

Acuity is a simple and clean piece of software that is straightforward and insightful. It provides enough flexibility to be used in a number of applications. For our sports training business it allowed up to separate appointment types, create custom calendars and send notifications. I really liked that it interacted with our website so clients didnt have to leave our site to book a session.

Contras:

Reporting in acuity is a bit clunky for how we used the software. Instead of going off package pricing, acuity uses per session pricing which makes our revenue numbers look great but they are inaccurate. Additionally there are limited customization options for the booking pages unless you have advanced knowledge of CSS styling.

Kelly
owner en EE. UU.
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Honest Review

3,0 el mes pasado Nuevo

Comentarios: I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site.

Puntos a favor:

The scheduling was easy for the clients.

Contras:

The lack of options to create a one-of-a-kind booking site.

Daphnah
Website Designer en EE. UU.
Diseño, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great features and automations to get the job done!

5,0 hace 3 meses

Comentarios: Acuity gets the job done and has many great and useful features. I never had a problem with it and would recommend it.

Puntos a favor:

I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members use it. The calendar syncing feature is also really nice.

Contras:

I'm not a fan of the interface, its not always the most intuitive and the client facing side isn't the most attractive.

Erica
CEO en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

A Must for Small Businesses

5,0 el mes pasado Nuevo

Comentarios: Overall I had a great experience with Acuity. It is user-friendly on both sides and I liked the free option had enough features to be beneficial to my business.

Puntos a favor:

I like that Acuity Scheduling is user-friendly on the back and front ends. It is easy to add to my email signature for access to potential clients and easy for me to log-on and see my calendar.

Contras:

I had some frustrations when I wanted to integrate it into my website. So the go around I found was to put it on my email. It did make it a little for difficult for those that did not contact me first to get on my calendar.

Dove
Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Not intuitive, Techy Interface, Support Not Great

2,0 hace 6 meses

Comentarios: I use it. It functions for what I need. I'm glad for some features. I have been using it for a very long time. But, I don't like the interface. There are issues I'd like to solve and ways to use it that are not easy and intuitive to figure out. Also there are ways to use it that I don't know how to find.

Puntos a favor:

Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively.

Contras:

Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done.

Andrew
Me en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

One of the most popular for a reason

3,0 hace 4 semanas Nuevo

Puntos a favor:

Scheduling simplified. A very easy a quick way to create a scheduling system online.

Contras:

expensive for what it offered. Little control over what I can modify.

Ivy
Owner en EE. UU.
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Helpful 3rd party scheduling

4,0 hace 2 meses Nuevo

Puntos a favor:

I appreciate that i can block off multiple days to avoid over scheduling

Contras:

Some of the options for schedule seem to have multiple steps but this could be the 3rd party platform causing the issue.

Alfin
Cmd en Francia
Ropa y moda, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Final verdict

5,0 hace 3 semanas Nuevo

Comentarios: Acuity Scheduling is a powerful and flexible tool for businesses needing a reliable appointment management system. Its integrations, automation, and ease of use make it a strong choice, though it may not be the best fit for businesses on a tight budget or those needing complex event scheduling.

Puntos a favor:

User-Friendly Interface – Acuity is easy to navigate, both for businesses setting up their schedules and for clients booking appointments.

Contras:

Learning Curve for Advanced Features – Some users find the deeper customization options a bit tricky.

Joseph
Joseph
CEO - Owner en EE. UU.
Usuario de Linkedin verificado
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Seamless Fit for Squarespace Customers

5,0 el mes pasado Nuevo

Puntos a favor:

It was super easy to integrate with my existing squarespace website without using yet another account system.

Contras:

Similar to the Apple ecosystem, great if you're in it, not so much if you're on the outside looking in.

Muresan
Consultant en Rumania
Seguros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity Scheduling is a glorious product for automating scheduling.

5,0 hace 3 meses

Comentarios: I have had a fantastic experience with Acuity Scheduling where i have loved all it has had to offer. Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less attention demanding. With Acuity Scheduling, finding a suitable time for scheduling has become easier than before.

Puntos a favor:

Beyond it all has been how easy and straightforward it was to learn how to use Acuity Scheduling to create meeting schedules. I have also had an amazing experience with the task automations that help automatically find the right date and time to schedule for a meeting. Acuity Scheduling also has excellent reminders that ensures that am always on the know about upcoming scheduled meetings. Its activity dashboard provides a clear picture of all my scheduling activities making ot easy to track them.

Contras:

I have not had any unpleasing experiences with Acuity Scheduling and definitely have nothing bad to comment about.

Rebecca
Rebecca
Design and Sales Manager en EE. UU.
Usuario de Linkedin verificado
Construcción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Scheduling like a pro with Acuity Scheduling.

5,0 hace 7 meses

Comentarios: Acuity Scheduling has simplified appointment scheduling by allowing use of automations to automatically select the most suitable time to schedule for a meeting. The scheduling experience using Acuity Scheduling has been so efficient and has not had any setbacks.

Puntos a favor:

Acuity Scheduling provides automations that help automate scheduling making it simple and precise. There are alerting and notifications functions that send reminders about a scheduled appointment to avoid missing any. Excellent security features which keep the calendar data very private.

Contras:

Acuity Scheduling seems to understand its assignment really well There has been no challenges to hate it about.

Jerra L
Stylist en EE. UU.
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity Scheduling has empowered salon professionals to deliver exceptional guest services

5,0 hace 11 meses

Comentarios: Acuity Scheduling has helped us optimize our business. Offering appointment window by tracking when Iam available and letting my clients schedule then is magical. I also get notified through my email when a booking is made. And also the wait-list calendar has ensured we don't have colliding appointments which has proven to be paramount in embracing a hospitality driven approach to hair care.

Puntos a favor:

As we continue transform our business by adopting tech solutions that personalize the guest or rather customer experience, Acuity Scheduling has been in the centre of this transformation. It's implementation process was a a quick fix that didn't affect the salon operations. It delivers a free trial that we utilized greatly for learning purposes to familiarize with it. Comes with a slick and straightforward UI that makes it user friendly without prior knowledge. Acuity Scheduling delivers a range of features that we have found very helpful in running our day to day beauty salon business. We are able to create appointments for the different services we offer while customizing it to including details like duration, prices, description and images to highlight those services. As a staff member Iam added in the acuity and it allows me to find upcoming appointments and manage booking. I have also managed to create my own calendar soo I can be booked personally and enables me enter the specific hours Iam a available which I have synced with my personal email for notifications and alerts. It is also easy to offer discounts for those diehard clients soo that we off some amount on their next appointment. Integrating it with stripe payments has streamlined the collection of online payment during booking and record payments made in person. Lastly tracking the use of Acuity Scheduling using the report functionality allows for improvement.

Contras:

Acuity scheduling is the master of conveniences through coordinated bookings and salon appointments. The information available online and it's responsive technical team has ensured that our use experience has no hutches.

Sam
Office Administrator en EE. UU.
Servicios, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Makes Appointments Easy

4,0 hace 5 meses

Comentarios: Nothing but good things to say about Acuity Scheduling. Great app for planning, booking, updating, scheduling... You name it! I really like the integration with other services to promote your business though software like Instagram or Facebook and how easy it makes it for customers to work with us on them. Great success using this program!

Puntos a favor:

The communication is top tier. There is a significant decrease in scheduling conflicts. Time management is spectacular. There are real-time availability updates, which is nice. Booking appointments is made easy along with rescheduling or updating them.

Contras:

The pricing is a little off just because you have to pay more for what you need but then receive far too much more than needed. There is no middle ground. Also there are some scheduling limits. Other than that all can be overcome and/or worked through.

Alexandra
Board Member en Nueva Zelanda
Consultoría de gestión, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

My Experience with Acuity Scheduling

5,0 hace 3 meses

Comentarios: Client management is one of the benefits which I relish while using Acuity Scheduling which makes it easy to schedule, reschedule and cancel appointments automatically.

Puntos a favor:

I like that Acuity Scheduling automates the process of appointment booking which help saves time leading to high productivity.

Contras:

Never have I encountered issues for over three years when utilizing Acuity Scheduling.

Shaquita
CEO PMHNP en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Acuity Scheduling: Easy to Use, Limited Payment Options

4,0 hace 6 meses

Comentarios: I was very pleased with Acuity Scheduling overall. Its integration with my Square Space website was seamless and efficient, making it a convenient tool for managing appointments.There is also the possibility to integrate with many apps for branding and marketing like Mailchimp. Positive Aspects: Easy Integration: The integration with Square Space was a major plus. It simplified the appointment booking process for both me and my clients.
User-Friendly Interface: The platform was intuitive and easy to navigate, making it a pleasure to use.
Negative Aspect:
Limited Payment Options: I was disappointed that I couldn't charge patients the full price upfront when booking an appointment. The deposit-only option was restrictive for my business needs.
Suggestion:
To enhance the platform, I would recommend adding the option to charge patients the full amount at the time of booking. This would provide more flexibility for businesses and potentially increase revenue. Overall, I found Acuity Scheduling to be a valuable tool for managing appointments. However, the limitation regarding full price payments is a significant drawback that should be addressed.

Puntos a favor:

Easy to set up and integrated with my website- through Squarespace

Contras:

Was not able to charge patients upfront. I started cash based practice and in order for patients to book, they were required to pay upfront