Sobre Acuity Scheduling

Automatiza las reservas, cancelaciones, recordatorios e incluso pagos de tus clientes usando el software de programación en línea más elegante del mundo.

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Puntos a favor:

I love how accessible this product is and the support team are very helpful.

Contras:

The same applies to setting availability. It can be a bit confusing when blocking off times by day.

Valoraciones de Acuity Scheduling

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,7
Relación calidad-precio
4,7

Probabilidad de recomendación

9,1/10

Acuity Scheduling tiene una valoración global de 4,8 estrellas sobre 5 según las 5.358 opiniones de usuarios de Capterra.

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Filtrar opiniones (5.358)

Clarivel
medico en México
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una agenda que me hace la vida mas facil

5,0 hace 2 años

Comentarios: Me ha gustado bastante, pienso quedarme utilizandolo.

Puntos a favor:

Me encanto la opcion para agendar sesiones grupales. Me facilita el entregar la informacion a varias personas sin necesidad de estar haciendo yo el trabajo. Me ha ahorrado bastante tiempo y me ayuda a concretar citas sin siquiera yo hacer nada.

Contras:

El precio lo considero algo alto comparado con otros software pero igual siento que no es igual a otros softwares. Ofrece mas funcionalidades.

Rafael
Profesor en España
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Facilidad de uso y muchas opciones

5,0 hace 3 años

Comentarios: Muy buena, es muy fácil e intuitiva

Puntos a favor:

Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar

Contras:

Que no haya una versión traducida al castellano

Alternativas consideradas: Zoom Meetings y Stripe

Razones para cambiar a Acuity Scheduling: Por que reunía todas las opciones que quería de un modo fácil

Natalia
Lia Coach en Chile
Formación profesional y coaching, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Facil de utilizar cuando ya te asimilas

4,0 hace 2 años

Comentarios: Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con todas las expectativas

Puntos a favor:

Es una propuesta excelente para coaching y servicios de asesoria ya sea medicos, psicologicos u otros, ya que da la posibilidad de ordenar y planificar muy bien.

Contras:

Falta vincular pagos con herramientas de pago en latinoamerca, como lo es transbank y mercadopago, además de presentar algun plan mas economico para partir y algo más intuitiva en su plataforma.

Alternativas consideradas: YouCanBook.me, Doodle, Calendly, Engageware, ScheduleOnce, Square Appointments y 10to8

Razones para cambiar a Acuity Scheduling: Porque tiene email mkt, tiene notas, ordena los productos y es muy facil de agendar para la persona.

Karen
Microbiologa en Colombia
Bellas artes, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Excelente aplicación 👌🏻

5,0 hace 2 años

Comentarios: Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente

Puntos a favor:

Deja agendar, confirma la cita y se puede subir imágenes

Contras:

No, la aplicación es muy completa en lo que ofrece

Juanjo
COO en España
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Fácil de usar y de integrar

4,0 hace 2 años

Comentarios: muy buena

Puntos a favor:

En 5 minutos tienes en tu página web la integración hecha

Contras:

Algunas limitaciones en la versión gratuita, pero por lo general muy contento

Elias
CEO en República Dominicana
Edición, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Mi app favorita

3,0 hace 2 años

Comentarios: Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes

Puntos a favor:

Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.

Contras:

el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español

Vanessa
fotografo en España
Entretenimiento, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Servicio muy funcional

5,0 hace 8 meses

Puntos a favor:

Es un programa de fácil uso y entendimiento

Contras:

No he logrado integrarlo bien aún con otras de mis aplicaciones de uso diario

Cory
Cory
Owner en EE. UU.
Usuario de Linkedin verificado
Consultoría de gestión, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity Scheduling is my best pal

5,0 hace 2 meses Nuevo

Comentarios: Overall, I love Acuity Scheduling, it's my right hand in this business I'm running by myself. It takes a huge load off of my plate. Once things are set up - which can be as easy or a grueling as you want to make it - it's just a seamless part of my life and business.

Puntos a favor:

I love the customizability of the software, I can integrate it with many programs, and I can make things super simple for my clients.

Contras:

I've had several times where I've had to go delete a whole series of appointments and there's no easy option to delete an entire section of appointments. For instance I had a series of webinars that were Group Appointments with several dates each. I decided to discontinue that program in lieu of a new direction and initiative for the company. I had to manually delete each one, typing DELETE each time. If I could delete an entire "category" of appointments, this would be much better.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: Acuity Scheduling was already available and easily integrated into my Squarespace website. This was good because I decided that I didn't want to create a website from scratch, rather I would use a "drag and drop" system with some customizability. It just so happened that Squarespace met my needs there, AND as a vital part of their services, they already had a scheduling application that I would receive a DISCOUNT on if I bought into their services. Squarespace, and of course Acuity Scheduling, were a "no-brainer" decision for me and my solo consulting business.

Marie
Founder en EE. UU.
Formación profesional y coaching, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity is the #1 tool a Coach needs

5,0 hace 2 meses Nuevo

Comentarios: It handles all of the scheudling needs so we dont go back and forth with clients about booking appointments. It also integrates well with Stripe so we can use it for paid appointments. And because we can add forms, it can also add in intake and client onboarding processes as well. When I started my practice I asked other coaches what tools they were using and this was hands down the number one recommendation that I received and happily the platform has grown with my business over the years as well.

Puntos a favor:

I like Acuity because it is easy to incrporate and maange multiple calendars at once whether fora solo practitioner o r for a multi practiitioner practice. We have been ablet o provide access to about 2 dozen different calendars usingthe tool and beign able to track all the appointmn types on the back end is great for our marketing intel as well.

Contras:

There is definitely a learning curve in settin this up. It is not as intutive as other platforms I ahe seen but aI thin that comes with the robust features of the platform. Getting new contractors onboarded is somewhat challenge=ings as many folsk are not familiar with syncing their calendars this way or setting up time zones correctly which can cause problems when working with clients.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: More dynamic and features to take payment, integrate with my multiple Google calendars to make sure I wasn't double booking and the use of forms

Emily
Director of Marketing & Operations en EE. UU.
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acuity Review

3,0 hace 2 meses Nuevo

Comentarios: Loved it, but Acuity is not with the times and the technology wasn't modern enough to continue to trust it and use it for our business.

Puntos a favor:

I like how the admin has great control over the backend and has full use and capability. I also like the ability to brand everything.

Contras:

It doesn't natively integrate with third-party calendars. We had to switch to Calendly solely because of this reason.

Alternativas consideradas: Calendly

Razones para elegir Acuity Scheduling: At the time, I wasn't in charge of the switch from Calendly so I'm unsure. I just know that at that time Acuity fit our company better than Calendly, but now we've switched back to Calendly.

Software anterior: Calendly

Razones para cambiar a Acuity Scheduling: Unsure because I wasn't a decision-maker at the time. I believe it was because the admin features on the backend were far more developed than Calendly and admins had the complete control necessary.

Renee
Office Administrator en EE. UU.
Servicios financieros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity Scheduling

5,0 hace 2 meses Nuevo

Comentarios: We've been using the software for about 3 years and like the fact that we can set up appointments and have it send forms to the the client, so they can have things ready, when they come in.

Puntos a favor:

Integration was simple. Our clients love being able to access our advisers calendar and scheduling their own appointments, when it's convenient for them. We are able to block out time, when needed, and clients can see what is available.

Contras:

I wish it was easier to change an appointment made through Acuity, in our CRM.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: It seemed easier to use at the time. We had 2 offices we were using it for.

Lila
Energy Healer en EE. UU.
Medicina alternativa, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Possibly the best scheduler out there

5,0 hace 2 meses Nuevo

Comentarios: It's an excellent service. Scheduling is easy, and it's easy to change or cancel appointments. I am glad I changed to Acuity.

Puntos a favor:

I can create promotional codes and packages to offer to my clients. Scheduling is easy. It was easy for me to create different types of sessions.

Contras:

Some features are a bit confusing to manage, however, eventually I figured them out. I am sure there are tutorials, however I haven't had time to check.

Jasmin
Admin Assistant en RU
Artes escénicas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Does what it says on the tin

4,0 hace 4 semanas Nuevo

Comentarios: In general it did the job and I was happy with it, but have decided the company no longer has use for it.

Puntos a favor:

A solid scheduling software that allows you to manage multiple employees with multiple appointment types and keep track. The client list and communication is also great

Contras:

There was no way to integrate your own branding and add a more professional company touch other than a logo.

David
David
Owner en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great tool. Easy to use.

5,0 hace 4 semanas Nuevo

Puntos a favor:

Easy to set up, integrate, and use with clients. Excellent customer service

Contras:

It’s really straightforward and easy to use. No major cons.

Alternativas consideradas: Calendly, Square Point of Sale y Salesforce Sales Cloud

Razones para elegir Acuity Scheduling: More functionality for a great value

Software anterior: Calendly

Razones para cambiar a Acuity Scheduling: Better value. More functionality for less

Melissa
Melissa
Career Coach en EE. UU.
Usuario de Linkedin verificado
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best scheduling platform!

5,0 hace 2 semanas Nuevo

Puntos a favor:

I love the integration and the appointment reminders the platform provides. This makes it easy for clients to get their reminders and link associated with the meeting. Love also the integration with payment and appointments as well

Contras:

Nothing it's worked really well for me, and haven't had any issues where I find it a con

taylor
taylor
Hairstylist en EE. UU.
Usuario de Linkedin verificado
Productos cosméticos, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great for scheduling

5,0 hace 4 semanas Nuevo

Puntos a favor:

It integrates well with my squarespace site

Contras:

It could use more customization options, it could look a little clunky

Arry
Arry
Head of Growth en Canadá
Usuario de Linkedin verificado
Administración educativa, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Cheap and functional.

5,0 hace 2 meses Nuevo

Comentarios: We can manage a large number of appointments over the course of hundreds of people.

Puntos a favor:

It achieves the main goal of scheduling & calendar management without being incredibly expensive.

Contras:

The API is a bit messy for us to work with.

Jeanette
Jeanette
President en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity Scheduling Is Simple, Affordable, and Great For Start-Ups or Basic Needs

5,0 hace 3 meses

Comentarios: Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice. It's primary focus seems to be around creating solutions for scheduling and calendar management. If you need more complex SOAP notes, you might need a more robust system.

Puntos a favor:

Acuity Scheduling is easy peasy to customize to your brand and set up for calendar/scheduling needs. It offers 2-way integration with Google Calendar and integrates with Stripe for payment processing. Clients can schedule their own appointments or appointments can be created manually by the clinician. Session packages can be created as well as coupons and gift certificates.

Contras:

Cumbersome SOAP Notes. Acuity Scheduling allows you to create basic SOAP notes. More complex SOAP notes with dropdown boxes and radio buttons are much more complicated and time-consuming because more complex templates are not available. This is ultimately why I left Acuity Scheduling. I needed a more robust EMR because of the nature of my practice with telehealth physical therapy, personal training, nutrition consultations, and wellness coaching.

Alternativas consideradas: Mindbody y ClinicSense

Razones para elegir Acuity Scheduling: I needed online booking and online payments.

Razones para cambiar a Acuity Scheduling: Acuity Scheduling was more affordable and user-friendly.

Christy
Health Coach en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great Scheduling Software Highly Recommend

5,0 hace 4 meses

Comentarios: It has many features and has met my needs without any hassels and is at a price that a small start up business can afford.

Puntos a favor:

I love the ease of use and cost effectiveness of Acuity. Even in the free version they offer most of the options that someone would need. I upgraded to the paid feature to be able to accept payments when someone books. This saves me yet another step and lets me know that someone is serious if they are willing to pay at the time of booking. I had used Calendly for several months at the prompting of a business mentor before switching to Acuity. I was having my calendar constantly reset with my times wide open for people to schedule. If I did not check it every morning I ran the risk of someone booking an appointment during a time that I was not available. This is not only embarrassing but very unprofessional! I have not had this happen even once since using Acuity. I also use the notes feature during my discovery session I have all of the questions there that I typically ask and can record their replies.

Contras:

Honestly I have not found one thing that i have not liked abut this software. It has allowed me to do much more that I was expecting.

Alternativas consideradas: Calendly

Razones para elegir Acuity Scheduling: My calendar availability kept being reset to wide open availability and people were able to book at times that I was not available.

Software anterior: Calendly

Razones para cambiar a Acuity Scheduling: It was priced well and had all of the features that I needed and also had great customer reviews.

Sara
Sara
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy scheduling, integrates calendars and online meetings

4,0 hace 5 meses

Comentarios: Features like package and discount management, an embeddable design, and support for several time zones are only the beginning. When compared to the prior scheduling program we utilized, this one has far less issues. It's so simple, yet so effective. Client calendars are synced and alerts are sent out automatically. Zoom's user interface makes setting up online meetings a breeze.

Puntos a favor:

Easily its most appealing quality is how simple it is to use. You may go right in with no prior knowledge of CRM or CS and you'll pick this stuff up quickly. I was finally able to find a convenient way to organize my time, communicate with my clients, and keep track of all of our scheduled meetings. The search function responds quickly and accurately and ignores case. Accessing customer information is simple, and I can keep tabs on scheduling alterations and other variables with ease. The survey design was also straightforward. I like how it adapts to your time zone automatically.

Contras:

Crunchy user interface. It's not user-friendly, and the drop-down selections don't always appear. Banning user-submitted content is inconvenient since you can't just blacklist any new content that users could submit. I fear that, as an administrator, I would encounter several difficulties when first delving into the matter. When integrations fail, it really stinks. Not terrible overall.

Jennily
Nail Technician en EE. UU.
Productos cosméticos, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great software to use especially for new businesses

5,0 hace 8 meses

Comentarios: My overall experience with Acuity has been nothing short of amazing. The software is easy to use. I still can’t find anything better then Acuity to handle my appointments.

Puntos a favor:

Acuity has many many features that I enjoy using. My booking site can be customized the way I like which opens me up to being creative, the layout is not confusing to my clients, everything is clear to understand, adding services and add-ons are a breeze, I love the coupon code feature that they offer, I use it all the time.

Contras:

The only thing I would like acuity to update is allowing my client to book two services at once on the same day. It’s a bit of a hassle having to creat add-ons for services that are already listed. Other then that it’s great.

Alternativas consideradas: Squarespace

Razones para elegir Acuity Scheduling: Acuity offered better options and is much easier to navigate.

Software anterior: Timely

Razones para cambiar a Acuity Scheduling: Acuity offered the best features at a great price for my business.

Nitin
Nitin
Senior Graphics Designer en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 5.001-10.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Basic cloud based appointment scheduling app

4,0 hace 9 meses

Comentarios: I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

Puntos a favor:

I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app. Secondly, I can book and send branded reminders to my co workers and clients. Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

Contras:

Need to learn css to customize the branding for appointments Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

Alternativas consideradas: Wix y Housecall Pro

Razones para elegir Acuity Scheduling: Calendly made me switch as it not much organised in terms of multiple appointments scheduled between a small time intervals. Even I couldn't add my vranding to appointment mails in calendly.

Software anterior: Calendly

Razones para cambiar a Acuity Scheduling: Custimizing appointment as per yoyr branding is only thing that made me choose Acuity over other alternatives and also low pricing.

Jai
Owner en Australia
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Minimal look and maximum features

5,0 el año pasado

Comentarios: Overall I love the functionality, design and integrations.
I appreciate the option to create unique and short URLs for my business' booking system and further unique URLs for different appointment types.
It doesn't matter if I am having a conversation on the phone, messages or email, I can send the link of a specific appointment type to the clients and let them pick a time convenient for them.
With other alternate software, it is hard to remember the URLs so AS is a clear winner.

Puntos a favor:

I love the look. It's clean, sharp and very easy to sync with your branding. I have been using it for over a year and never had any issue with it, notifications, email reminders for clients, syncing with different personal and work calendars, accepting payments for appointment bookings.

Contras:

Lack of free version. Sometimes I wish they had a free version with reduced features for clients who need an online booking system but expect only 5 bookings per month. $14 is a bit too much for them so they usually go with Calendly.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: I love the minimal design of Acuity Scheduling to start with but after using it for over a year, and working with Calendly on behalf of my clients, I would suggest anyone to go for Acuity Scheduling if the booking system plays a substantial role in running your business and you can afford to spend a little extra as compared to other options.

Debbie
Owner-teacher en EE. UU.
Música, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity: A near-perfect scheduling solution for this piano teacher

5,0 el año pasado

Comentarios: I have really liked Acuity! Their branding is fun! Customer Support is really good, for the very few times I've needed help. Support videos and tutorials are excellent. Overall, it's a great program that is priced very fairly and has freed up a significant amount of time as administrator.

Puntos a favor:

What I absolutely LOVE about Acuity is the ability to set up my piano lesson days and times, give my piano parents a link, and then they can sign up for their own lessons! With the email reminders (also an awesome feature to reduce no-shows), they can also easily reschedule a lesson if they need to. This saves me COUNTLESS hours! No need to do the "back and forth" texting and emails to settle on a different lesson time...parents can do it all themselves. Win for them and an even bigger win for me!

Contras:

The one feature I wish Acuity had is the ability to hover over a lesson time on the calendar and see a list of names of the students who will be in that lesson. The calendar does show how many are signed up (in the form of a fraction...sign-ups/total number the lesson will hold...3/5, for example) but I really would like to hover and see the names. I also wish there was an easier way to bulk delete a lesson time. Say I decide to discontinue offering lessons on Monday afternoons at 2pm. I have to go in and scroll down a long list of lessons, looking for that specific lesson, check-marking the box next to each one, then delete. Seems like there should be a "delete just this lesson or all future lessons?" option. But this isn't really THAT big a deal. Just an annoyance that will take 10 minutes (instead of 10 seconds.)

Benjamin
Owner en EE. UU.
Fotografía, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acuity for Photographers is a Must-have

5,0 el año pasado

Comentarios: Acuity scheduling has changed how i run my business in that it makes booking appointments super easy. I'm able to add an embedded link on my website and convert customers immediately. They can book an appointment with us without having to go back and forth through text or phone calls. My assistant is able to book appointments or even send direct links to our appointments to our clients and the client will book and pay on the spot without having to go back and forth in an email.

Puntos a favor:

I love that i'm able to make appointments with buffers before and after the appointment so our calendar will be properly scheduled to prevent rushed or back-to-back appointments. I also like that if you were to make add-ons to your service, that the add-ons can also have their own time adjustment so you have enough time at your appointment to properly serve your clients

Contras:

i don't like that i can just make a quick event and send it in an email like calendly, but to be honest, that's only important for zoom and phone appointments to gather details from a client. I've been able to manage without that feature because that feature isn't the most important to our business. but that's just a dislike i had since i'm required to provide a dislike