--- description: ¿Qué piensan los usuarios de Caretime? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Caretime gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Caretime - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para atención médica domiciliaria](/directory/10036/home-health-care/software) > [Caretime](/software/129445/caretime) # Caretime Canonical: https://www.capterra.cl/software/129445/caretime Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/129445/caretime?page=2) > Software de cuidados en el hogar fácil de usar con auténtica atención al cliente. EVV, programación, facturación, nóminas, documentación, autorizaciones y mensajería. > > Veredicto: 55 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Caretime? Documentación de campo para cuidados en el hogar no médicos, atención dirigida al consumidor, servicio privado, salud domiciliaria y cuidados paliativos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 55 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CareTime ## Contexto comercial - **Precio inicial**: US$170,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Conforme con HIPAA - Creación de informes/análisis - Facturación - Facturación médica - Gestión de ausencias - Gestión de calendarios - Gestión de citas - Gestión de clientes - Gestión de control de horas - Gestión de documentos - Gestión de empleados - Gestión de expedientes de pacientes - Gestión de planes de cuidado - Gestión de reclamaciones - Planificación de personal - Portal de autoservicio - Portal de clientes - Portal de empleados - Programación - Programación automatizada - Seguimiento de la asistencia - Seguimiento de vacaciones/ausencias - Varias ubicaciones ## Integraciones (en total: 4) - Availity - CareAcademy - QuickBooks Enterprise - Stripe ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para atención médica domiciliaria](https://www.capterra.cl/directory/10036/home-health-care/software) ## Categorías relacionadas - [Software para atención médica domiciliaria](https://www.capterra.cl/directory/10036/home-health-care/software) - [Software para cuidados en el hogar](https://www.capterra.cl/directory/30812/home-care/software) - [Plataformas de portal del paciente](https://www.capterra.cl/directory/30857/patient-portal/software) - [Software para cuidados de larga duración](https://www.capterra.cl/directory/30109/long-term-care/software) - [Software de gestión de personal](https://www.capterra.cl/directory/30210/workforce-management/software) ## Alternativas 1. [AlayaCare](https://www.capterra.cl/software/147424/alayacare) — 4.1/5 (188 reviews) 2. [Alora Home Health](https://www.capterra.cl/software/69030/alora-homecare-software) — 4.5/5 (151 reviews) 3. [AxisCare](https://www.capterra.cl/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 4. [Carecenta](https://www.capterra.cl/software/140368/carecenta) — 4.5/5 (64 reviews) 5. [Connecteam](https://www.capterra.cl/software/153140/connecteam) — 4.6/5 (5058 reviews) ## Opiniones ### "\[sensitive content hidden\] IS AMAZING" — 5.0/5 > **ISRAEL** | *3 de julio de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease and having everything in one place made the whole process stress-free\! IT IS AMAZING NO COMPLAINTS > > **Puntos en contra**: Nothing beats the ease and having everything in one place—absolutely amazing experience\! > > Huge thank you to \[sensitive content hidden\] for answering the phone and staying on the line with me for over 30 minutes to help walk me through an issue I was having. (THIS IS WITHOUT ME HAVING AN APPT OR HAVING TALKED TO HER IN THE LAST 2 MONTHS\! )Her patience, professionalism, and willingness to go the extra mile truly stood out. This level of support is rare—and it’s definitely not something you get with most businesses. \[sensitive content hidden\], you’re appreciated more than you know\! GO JOIN CARETIME\!\! ----- ### "Basic platform, great for starting out" — 5.0/5 > **Ashley** | *11 de julio de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: What I like most about Caretime is the help function. It can help you answer just about any issue you are having. And if you can't find the answer, the customer service team is very helpful. I also like that it's a basic platform for a company who is starting out. > > **Puntos en contra**: What I like least about Caretime is the overall functionality. The wording of some stuff just doesn't make sense. I find calling a client the "job" very confusing. When you are working on billing, it doesn't signal errors or anything. It would be more helpful to signify a mistake that is made or a box that needs to be filled in. And if a box doesn't need to be filled in, or even used for billing, don't include it at all. It makes it very confusing. > > Overall, my experience with Caretime has been a positive experience. It is a cost-efficient option, but with that being said, you will absolutely get what you pay for. ----- ### "Frustrating experience — unreliable software and poor support" — 1.0/5 > **Iris** | *8 de octubre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It was affordable at $175/month for the first 9 clients and an additional $ if more than 9 clients.. > > Our agency has used CareTime for over a year, and unfortunately, it has caused more frustration than efficiency. The software itself is often glitchy and unreliable, which forces our office staff to spend excessive time troubleshooting instead of focusing on their actual work. Customer support is another major issue — the phone number provided keeps you on hold for more than 10 minutes before disconnecting, and even our caregivers struggle to get through when they need help. For a platform that’s supposed to simplify operations, it ends up creating more work for everyone involved. ----- ### "My Caretime experience." — 5.0/5 > **LaToya** | *12 de julio de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I truly appreciated my onboarding experience and the time it takes for the support questions we have. > > **Puntos en contra**: Sometimes, the aggregating communication can be a little slow. > > Overall, I'm happy with it and has referred the services with others. ----- ### "STELLAR PRODUCT" — 5.0/5 > **JEREMY** | *12 de julio de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The team at CareTime was really helpful and prompt. The system itself was easy to learn for the most part. I am very organized while running my company now\! > > **Puntos en contra**: The occasional glitches mainly with the mobile app. The web version always worked the best. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/129445/caretime?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/129445/caretime) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados