--- description: ¿Qué piensan los usuarios de Forumbee? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Forumbee gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Forumbee - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Programas de gestión de comunidades](/directory/30800/community/software) > [Forumbee](/software/135384/forumbee) # Forumbee Canonical: https://www.capterra.cl/software/135384/forumbee Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/135384/forumbee?page=2) > Herramienta personalizada de creación de foros de discusión y comunidad que admite la moderación móvil, el intercambio social y el almacenamiento de bases de conocimientos. > > Veredicto: 18 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 18 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Forumbee - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: US$250,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - Alertas y notificaciones - Análisis visual - Búsqueda de texto completo - Chat en vivo - Comentarios/notas - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de marca personalizable - Directorio de miembros - Discussions/Forums - Gestión de comentarios - Gestión de contenidos - Gestión de la base de conocimiento - Ideation - Importación y exportación de datos - Moderación - Panel de actividades - Seguimiento de la participación - Third-Party Integrations - Varios idiomas ## Integraciones (en total: 6) - Google Analytics 360 - Google Forms - Google Maps - Slack - Zapier - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas de gestión de comunidades](https://www.capterra.cl/directory/30800/community/software) ## Categorías relacionadas - [Programas de gestión de comunidades](https://www.capterra.cl/directory/30800/community/software) - [Software de compromiso del cliente](https://www.capterra.cl/directory/30906/customer-engagement/software) - [Software de soporte al cliente](https://www.capterra.cl/directory/32315/customer-support/software) - [Software de gestión del conocimiento](https://www.capterra.cl/directory/30094/knowledge-management/software) ## Alternativas 1. [Bitrix24](https://www.capterra.cl/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Slack](https://www.capterra.cl/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Zendesk Suite](https://www.capterra.cl/software/164283/zendesk) — 4.4/5 (4072 reviews) 4. [Salesforce Service Cloud](https://www.capterra.cl/software/136189/salesforce) — 4.5/5 (820 reviews) 5. [Customer Communities](https://www.capterra.cl/software/170758/insided) — 4.3/5 (12 reviews) ## Opiniones ### "Only compliments" — 5.0/5 > **Grigory** | *13 de mayo de 2021* | Investigación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Thoughtful, simple and well designed, Forumbee's software is easy to use and simple to set-up and customise. Our team and the platform's users find it very intuitive. All the essential security and reporting features are also available. Many thanks to \[SENSITIVE CONTENT HIDDEN\] who helped with the design, account set-up, support, training and everything else for the project. > > **Puntos en contra**: There could be one or two additional features (e.g. Zoom integration) but it's better to have a simpler well-built product than some of the complex services available in the market. > > We were able to set up a site that had a customised digital library, forum, member profiles, and built-in live event broadcasting within just a few weeks. Thanks a lot Forumbee\! ----- ### "The most intuitive SAAS product in our tech stack" — 5.0/5 > **Christine** | *12 de mayo de 2021* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: After a year long search, we settled on Forumbee and couldn’t be happier with this decision. Whether you’re a user or admin, the user experience is incredibly intuitive. In addition to this, the service we receive is fantastic, especially from our dedicated rep \[SENSITIVE CONTENT HIDDEN\]. She responds to every question within a matter of hours. We are a very process heavy organization and this service has been a game changer in having a central hub of documentation, giving our people the answers they need in the quickest and easiest route. > > **Puntos en contra**: While the customization in matching our website is great, there’s limitations in how much we can customize within an actual article like easily embedding videos. > > We’ve had an amazing experience with Forumbee - from the demo stage in learning about their product to the launch of this service across our entire company. \[SENSITIVE CONTENT HIDDEN\] is fantastic to work with - I appreciate we’ve had the same contact the entire time making the onboarding process seamless. The service is intuitive, highly customizable and was an incredibly smooth experience to get adoption quickly across the entire company. As someone who tested multiple knowledge management systems over the course of a year and could never find something that met all our needs, Forumbee solved so many of our problems. We’ve had no issues whatsoever after deciding to move forward with them. I could not recommend them enough. ----- ### "Thoughts on Forumbee" — 4.0/5 > **Daniel** | *12 de mayo de 2021* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The product is really easy to use and administer. The customer support is world class, consultative, and creative when it comes to problem solving. > > **Puntos en contra**: There certainly are areas of the product I wish were a bit more configurable, like showing information about posters to others, allowing for posters to carry badges or show accomplishments. > > This has been a very good tool for Incorta and got us a really great community site with almost no build effort on our own. ----- ### "Amazing product and support" — 5.0/5 > **Kaitie** | *12 de mayo de 2021* | Servicios para el consumidor | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: \[SENSITIVE CONTENT HIDDEN\] \!\!\!\! Also how customizable/brandable everything is. > > **Puntos en contra**: My only small qualm is the search functionality and keyword tagging capabilities aren't quite at the level of expect. This is easily remedied by learning the title or contents of your articles, which doesn't take long. I also wish there were a way to override CSS in one-off scenarios. So minor, though\!\! > > We have branded help centers for a dual sided marketplace as well as an internal help center, and we have always received incredible support from \[SENSITIVE CONTENT HIDDEN\] in particular. ----- ### "Forumbee is amazing--and it's the customer-centric focus that makes it so\!" — 5.0/5 > **Apryl** | *13 de mayo de 2021* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Forumbee staff members consistently go above and beyond to address our concerns and try to meet our unique needs. They have built so many customizable features for us that I'm positive other customers are not requesting. In addition to the stellar service, this software is easy to use, beautifully designed, and thoughtfully created. Loving the software you (and 400+ others) use on a regular basis is important\! > > **Puntos en contra**: There are some text formatting challenges in the use of this product. For example, text formatting transferred from another document is not always retained. Additionally, the more our community/posts grow, the more difficult it becomes to search with accuracy. Forumbee has made improvements in these areas and continues to do so. > > Exceptional. Forumbee has been responsive to each and every one of our queries and concerns. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/135384/forumbee?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/135384/forumbee) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados