Opiniones de Odoo

"Nos engañaron"

Comentarios: Todo bien hasta que nos estafaron

Puntos a favor: El software está bien, pero cuidado son el servicio

Contras: Nos estafaron 6000€ aproximadamente por un servicio que nunca realizaron

"Organizando"

Comentarios: Muy buena experiencia, el soporte recibido fue excelente y necesario para poder avanzar con el armado del proyecto.

Puntos a favor: La plataforma funciona como CRM, haciendo interactuar las diferentes áreas de la empresa y revisando proyectos en tiempo real y a través de multiusuarios. Además de la plataforma en si tiene un entorno web para usuarios externos.

Contras: La lógica del CRM puede necesitar tiempo de dedicación para usarlo al 100%, pero cuentan con soporte online y webinars disponibles en la web.

"Buen sistema administrativo contable"

Comentarios: En general ha sido un buen programa, se maneja mejor toda la parte contable y administrativa además te permite llevar un mejor control de las tareas del dia a dia

Puntos a favor: es un sistema que te permite llevar de manera mucho mas organizada las finanzas, ordenes de compra, contabilidad, facturación y todo el tema administrativo contable y de la parte de ventas y operativo

Contras: No es muy amigable al inicio; además se necesita personalizar mas detalles para que se optimice las experiencia

"erp completo"

Comentarios: hemos solucionado 100% el control de nuestras compras, ventas , seguimiento de clientes, inventario, facturacion

Puntos a favor: me encanta usar odoo porque tengo muchos modulos que puedo ir agregando a mi plataforma, mientras crece mi empresa y las necesidades de tener todo bien administrado, odoo siempre me ofrece una herramienta para esa nueva necesidad. es muy facil de implementar y darle seguimiento a los movimientos de mi empresa

Contras: hay modulos que son un poco costosos pero si se saben utilizar bien valen el precio que se paga por ellos

"Excellent ERP to manage your business operations"

Comentarios: We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Puntos a favor: Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Contras: The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Alternativas consideradas: SugarCRM

Razones para elegir Odoo: Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.

Razones para cambiar a Odoo: Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.

"Buckle your seatbelt, it's going to be a bumpy ride!"

Comentarios: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Puntos a favor: Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Contras: The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternativas consideradas: Statii

Razones para cambiar a Odoo: It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.

"Time for the Business"

Comentarios: We like Odoo because it helps to the automation of our business giving us the opportunity, to concentrate our efforts on the core of our business and not in other aspects that are important but not the core

Puntos a favor: the best is that is easy to use even we can use all the features Odoo from a smartphone, so it is virtually designed to be used by any person of any age, we have a user of 75 years using it like he was born with this technology

Contras: it could be the accounting module that is a little bit tricky but once it is set up everything you can RUN everything smooth.

Alternativas consideradas: Zoho CRM

Razones para elegir Odoo: PC CLOUD does not have the online features that Odoo has and our business takes us to have a platform that we can access from anywhere, any time with any kind of device.

Razones para cambiar a Odoo: Because the connection between all Odoo app's and the big community of developers.

"An Odoo Defender Review"

Comentarios: beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.

Puntos a favor: The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it.
Also some apps are just easy to learn and well documented.

Contras: - Luck of technical and functional documentations ( functional is getting better faster than technical ).
- Luck of automated migrations tools ( a pain for customers too ).
- Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly.
- Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

Alternativas consideradas: Sage 100 Contractor

Razones para elegir Odoo: It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )

Software anterior: Sage 50cloud Ciel, WinDev Mobile, Sage 100 Contractor y SAP Business One

Razones para cambiar a Odoo: It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )

"Complete set of business management software"

Comentarios: Odoo has helped us to automate our business process securely while leveraging more revenue.

Puntos a favor: The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Contras: The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Alternativas consideradas: SAP ERP, Dynamics 365, Zoho CRM, Acumatica Cloud ERP y NetSuite

Razones para elegir Odoo: Odoo can be implemented on-premise making it more reliable and secure.

Software anterior: NetSuite

Razones para cambiar a Odoo: Odoo is open source and can be hosted on-premise making it best for growing business.

"Do Not Purchase Directly From Odoo"

Comentarios: I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.

Puntos a favor: The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.

Contras: Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.

Alternativas consideradas: NetSuite

Razones para elegir Odoo: We outgrew Zoho.

Software anterior: Zoho CRM

Razones para cambiar a Odoo: Compared to Netsuite, it was affordable and the rep assured us it would do all the things Netsuite would do.

"Odoo Hosted is Kewl"

Comentarios: I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.

Puntos a favor: Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.

Contras: I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).

Alternativas consideradas: QuickBooks Desktop Enterprise

Razones para elegir Odoo: Wanted more features AND a better Web UI. In short, I wanted real ERP sioftware, but, still wanted ease of use.

Software anterior: Quickbooks Online

"Odoo, een ware openbaring als je met andere paketten hebt gewerkt"

Comentarios: - Positief, het heeft wat tijd gekost om iedereen op een lijn te krijgen
- Als je uit een spreadsheet gedreven omgeving komt ben je de flexibiliteit wel kwijt, dit geldt echter voor alle ERP systemen

Puntos a favor: - All-in-one, alle data in een systeem, geen koppelingen, geen download en upload
- Gebruiksgemak
- Flexibele rapportage

Contras: - Financieel is wel even wennen zeker als je een ander pakket gewend bent
- Implementatie tijd, door zijn geintegeerdheid moet je heel goed weten waar je mee bezig bent

"Odoo: Robust Accounting Software"

Comentarios: We have mainly focused on Odoo from early last year to track applicants, manage accounts Receivable, invoicing among other business procedures.

Puntos a favor: I like how Odoo provides our organization with all modules for Business management such as bank Reconciliation, billing and invoicing etc.

Contras: For the entire that I have been using Odoo to handle asset tracking, automated quoting amomg other procedures, i have never had issues.

"Misleading Functionality"

Puntos a favor: On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.

Contras: We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility. Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.

"DO NOT BUY SUPPORT PACK - Outside Source Help"

Comentarios: I would say this has been an overall average experience. The pros of this ERP system outweigh the very negative start to using this system, and I cannot stress enough to not deal with the Support Pack system as the level of talent of Odoo Project Managers is low. They will overcharge you and not really give you much more than anything you could have expected from a recent graduate out of a college.

Puntos a favor: We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

Contras: I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back. In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.

Alternativas consideradas: Zoho CRM, HubSpot CRM y Salesforce Sales Cloud

Software anterior: monday.com

"Odoo for ERP, Supply chain, Manufacturing, trading, Ecommerece business"

Comentarios: We used it to streem line and for effective supply chain and finance, it helped us to determine those key factors, and we customisely made reports for performance of company aswell individiduals.
In supply chain, tradeoff and optimization between shortages and overstocking, cash to cash cycle inprovement made by analysing and bottle necks deteced by odoo.
Longterm pending cases, reporting, email notification for a abnormal or overdue, and over amount transactions helped us to manage finance on a well way specially when we were in crises.
Sourcing rather than manufacturing analyse by customize odoo, in costing and RFQ is wonderful.

Puntos a favor: Easy installation, can be customize as per business scenario, wide support, business features, transaction are supported according to international business tactics.
Almost every module available finance, invoicing, quality control, inventory, planning,manufacturing, MRP and DRP. The cross functionalities made odoo awesome, check and control over transactions, users is a powerful tool to control the business, available as Saas, local server aswell can be installed on custom domain.
Speedy work, with better GUI, its best for large/medium industry.
It perfectly supports Importing, exporting or migration from another ERP.
Transactional control, tracing over network is available, secured platform for business.
Android app is available, can be worked smartly on it.
Purchasing control, Planning control, and inventory scenarios are purely designed on professional approach.
Bottle necks, cycle time, EOQ can be configured on it,
With configuration it can be run with optimistic, in future AI and automation it can be a advanced supply chain tool.
For realtime tracking and tracing like Barcodes, QR codes are available to generate automatically/manually for batches and products.

Contras: Customization is not easier, with depth documentation is required, which is unfortunately is not publicised.
Limited database server type, it's somehow difficult to configure with existing dedicated database server.
Transaction uniqueness records like algorithm for hitting a specific transaction is not being created, i.e on refreshing or by going back values can be submitted twice.
Some pages, do not display properly on android app, specially visuals.

Alternativas consideradas: Dynamics 365, iDempiere, Next ERP y SAP Business One

Razones para elegir Odoo: less control over transactions, business volume and scenarios were not implemented in ERP.

Software anterior: Dynamics 365, iDempiere, Next ERP y SAP Business One

"Pro vs Cons of Business with Odoo"

Comentarios: Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

Puntos a favor: Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Contras: Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Alternativas consideradas: Dolibarr y iDempiere

Razones para elegir Odoo: Business volume increased, we have exanded our units,branches, we faced much dificulties with odoo at this level.

Software anterior: SAP ERP

Razones para cambiar a Odoo: easy access,installation,much famous, more funtionalities.

"Helping companies to be better"

Comentarios: I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.

Puntos a favor: Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.

Contras: As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.

"Use this product to increase your business productivity"

Comentarios: I am working for 4.7 years with Odoo
Odoo is very good, practical and easy to use ERP software
Easy customization that fulfils every clients' organizational needs

Puntos a favor: Analysis reports and graphs provide easy understandability
User attractive interface
Easy customization
Fast working

Contras: According to Indian Accounting standards, I think that Odoo has to do more deep analysis and provides the functionality to their end-users for ease of use Also Odoo have to increase types of graphs provides graphical data

Alternativas consideradas: Zoho CRM, QuickBooks Desktop Enterprise y SAP Sales Cloud

Software anterior: Zoho CRM, QuickBooks Desktop Enterprise y SAP Sales Cloud

Razones para cambiar a Odoo: Because it is very easy to use and customizable ERP software

"Covers most of the organisational needs but need customization as well"

Comentarios: Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from version 8 to 11 for the past 4 years.

Puntos a favor: 1) Opensource and SaaS option
2) Easy to use - Maintained uniformity across modules
3) Availability of Third Party apps
4) OCA community support
5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo
6) Odoo Enterprise Accounting reporting is a plus
7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer
8) Developing new module even in enterprise will not take much time
9) Partners availability across globe is a plus
10) Having Ecommerce functionality in an ERP is great advantage

Contras: 1) Need customization for localization ( Both HRMS - End of service calculation and Taxation)
2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12
3)Must to have accounting reports moved to Odoo enterprise
4)Not providing incremental update to the existing version is minus
5) Different pricing for different region
6) Document management features could have been better even-though they released few more functionalities in Odoo 12

"Extensive ERP for a small to medium sized business."

Comentarios: Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.

Puntos a favor: Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store. Odoo uses Postgresql as database. It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own. Overall a very useful ERP.

Contras: I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql. Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much. Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting. I would also like to see more reporting options like traditional desktop apps. Customer support for the Community Edition are limited to the forums and some manuals for older editions.

"We liked them so much we Partnered with them"

Comentarios: All of my systems and customer data are centralized in one easy to use system

Puntos a favor: As a former Netsuite and Salesforce partner, our clients demanded more in the form of ease of use, mobility and functionality without breaking the bank. We started off by migrating ourselves off of our Netsuite system. This move simplified all of our daily work lives so much, we brought this solution to our client base. From Professional Services, Manufacturing and Warehouse operations, Odoo was an excellent fit and an extremely good value. The company improves the software almost daily and with thousands of prebuilt apps in their app store, adding major functionality and workflow is simple. Also the open nature of the code makes it the absolute most flexible ERP/CRM/MRP software on the market.
Odoo maintains a few versions Community(Free) and Hosted(Saas) and Enterprise(Self Hosted). We recommend either Hosted or Enterprise(Most Recommended) for business. The Community edition is mostly for developers to have an easy way to learn the basics. The Enterprise edition is packed with additional advanced features necessary for production use, and is supported by Odoo and the Odoo Partner Channel.
Any company in the search for an ERP system should include Odoo in their list.

Contras: Documentation needs improvement. Most documents and answers are not centralized but scattered between Youtube, and Odoo Community and GitHub although they have been building a training portal.

"Odoo gives you full featured modern open source software to manage a business or any organization."

Comentarios: One of the fastest growing, well rounded, full featured, modern, open source, business, or other organization, management software.
* A free community version is available at no cost forever, with about 85% of the features of the paid commercial version.
* Very powerful software for organizations of 1 or 2 people, up to hundreds, possibly thousands of employees.
* Full accounting including customized international accounting which works in about 100 countries, impressive.
* Full website builder lets you drag and drop blocks on the screen to setup your org's website.
* Comes with a feature where you can offer live chat support to your customers or audience.
* Connects to your bank account in the paid version for automatic verification of account activity.
* Manages multiple bank accounts for the various parts of the organization, nice.
* Full automation of the employee recruitment, interview, hiring, employment contract, and termination process.
* Management of the vehicle fleet or any other set of assets belonging to the organization.
* Manufacturing Resource Planning modules are available if you're running this type of organization.
* Email app is great and a huge time saver, it becomes a high speed task manager and filter.
* Point of sale app is also really cool, from a tablet or phone you can access the minimal set of functions in Odoo needed to check customers out at the point of sale, the great thing is the Point Of Sale can keep running taking payments and tracking which items are sold and their quantity, even when internet access disconnects, then when internet connection comes back, the app will save the completed sales into your Odoo system.
* Between 50 and 100 apps.
* You can use all the community apps for free. If you choose to subscribe to the commercial Odoo, it's a cheap price per month per app, which comes with support and hosting if you want it. Pricing is way lower than the competition. Even running the free community version although limited it's far better than running a business without software or with many disjointed separated software.
* Odoo really delivers on the do-it-all approach, every app is able to talk to all the other apps, and share information, because they all run on top of the same set of your company's data. This totally eliminates the need to connect separate apps made by different companies, or worse, re-enter the same data into multiple different apps, losing tons of time and money.

Puntos a favor: No data re-entry. All the apps are connected and share information. Saves so much time and money. Also, you can create your own modules, or hire an outsider to create a module for you, due to the open source nature of the software. Easy to add any of the pre-made apps.

Contras: It can run slow, if you don't take a little time to tune up the server it's running on, and use enough memory, caching, and ideally an ssd. There's a lot of database access happening. Upgrading to the new version is not easy. It would be great if the Odoo company would make upgrading a simple do it yourself automatic task, one click of a button, that would not require human attention for 2 weeks. There's an entire article with more about this on the Odoo site.

"Beautiful face very bad customer service"

Comentarios: While I was analyzing the system the attention was incredible. I felt really very well taken care of, once I started having problems, the customer service and support area seemed to have lost all interest in us.

Puntos a favor: The demo was amazing, incredible, I had an instant love for the tool, the low prices really excited me.

Contras: after years of use the migration was impossible and I had to change from software to another brand because I came to the conclusion that the slow support seemed to be guessing how to solve my problems

Alternativas consideradas: NetSuite

Razones para elegir Odoo: Because migration was an impossible task, we did everything Odoo said had to be done, we even hired odoo.sh a few years before because they assured me that everything would work better, but it didn't, I felt really ripped off.

Razones para cambiar a Odoo: I chose odoo for price and level of service without asking for references to other companies, over time I realized that other companies like mine went through the same thing.

"Why Others When Odoo Is Here?"

Puntos a favor: From entering Raw Material into company to sell it as a Finished Product and even after sales, Odoo captures all the information with financial impacts in really nice and simple way. Process of goods receipt and delivery with quality checks are simply stunning. Moreover, it's mobile and web based features are reasons to stand ahead with other competitors. It has all features which are essential for any company, with really simple and interactive user experience and can easily integrate with any third party app.

Contras: There should be more features in Quality Module which are compulsory in FMCG and Pharmaceutical industry. There should be parent Manufacturing Order under which sub-orders will lie, so that issuance of product is made separately as per real issuance OR issuance should be made against Work Orders instead of Manufacturing Order. Speed is also another area which should be looked.

Alternativas consideradas: Dynamics 365, Oracle PeopleSoft, SAP ERP y QuickBooks Desktop Enterprise