Opiniones de NetSuite

Grandes posibilidades de personalización!

Comentarios: A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de empresas. QUe no escogieramos NetSuite fue por pequeños detalles pero fue una opción hasta el final.Muchas opciones y grandes posiblidades de personalización.

Puntos a favor:

Netsuite es un software de gran alcance que puede permitir que una empresa en crecimiento establezca una gestión financiera eficaz. El alto nivel de personalización disponible también significa que se pueden producir informes detallados, lo que puede ser extremadamente útil para que una empresa identifique oportunidades de crecimiento o áreas de mejora.

Contras:

Aunque como tal no es un problema, como en la mayoría de este tipo de softwares, al principio es abrumador la cantidad de información que tienen que asimilar para sacarle partido debido a las enormes opciones que ofrece, sobre todo para los usuarios primerizos. Debido a que es altamente personalizable, esto puede ser una desventaja para las empresas con un departamento de sistemas reducido.

Gestión de recursos empresariales con en la nube

Comentarios: NetSuite es una solución empresarial sólida que puede ayudar a las empresas a mejorar la eficiencia y la gestión empresarial. Pero también hay consideraciones importantes a tener en cuenta antes de decidirse por este software, como el costo y su complejidad de aprendizaje.

Puntos a favor:

Es una solución integral que puede ayudar a las empresas a consolidar sus sistemas y mejorar la eficiencia en la gestión empresarial, ofreciendo una amplia variedad de características, incluyendo la gestión de pedidos, la gestión de inventario, la contabilidad y la gestión financiera. Además, la plataforma está basada en la nube, lo que permite el acceso desde cualquier lugar con una conexión a internet y la reducción de los costos de infraestructura

Contras:

El costo de NetSuite puede ser elevado para algunas empresas, especialmente las pequeñas y medianas, su implementación puede compleja para algunos usuarios, especialmente aquellos que no están familiarizados con los sistemas de gestión empresarial. Su personalización de la plataforma puede requerir habilidades técnicas especializadas.

Alternativas consideradas: SAP Business ByDesign, Sage Intacct, Odoo, Dynamics 365 y Acumatica Cloud ERP

Muchas caracteristicas pero muy lento

Comentarios: Un ERP Muy completo y con una infinidad de módulos para operar en una empresa en todos sus departamentos, ofrece soluciones muy profesionales

Puntos a favor:

Ofrece una amplia gama de funciones: Netsuite incluye gestión contable que use mucho en una empresa hace unos años, nóminas, gestión de proveedores, gestión de bodegas, gestión de inventario, gestión de ventas, soporte al cliente y muchas otras características más quen realidad casi no ocupe

Contras:

La verdad es que es un ERP excelente, pero como operábamos NetSuite en Chile, este no iba muy rápido, a ratos se caía y nos generaba uno que otro dolor de cabeza. Pero en general es muy buen ERP

Es esencial

Puntos a favor:

Permite agregar de manera ajil y rapida las funciones que se requieran para el tipo de negocio en que se vaya a emplear.

Contras:

tiende a relentizar el equipo de computo donde se trabaje esta herramienta si no se cumplen con los requisitos minimos.

NetSuite Es lo que buscaba

Puntos a favor:

Es una herramienta demaciado util, intuitiva y completa.

Contras:

su valor es algo elevado a comparacion de otras herramientas, pero vale la pena por la cantidad de herramientas y buen diseño que tiene.

Netsuite, agil y efectivo.

Comentarios: La mejor plataforma de gestion de recursos empresariales hasta el momento.

Puntos a favor:

La facilidad de implementacion es increiblemente intuitiva.

Contras:

Hubo un ligero problema al capacitar al personal mientras iniciamos con la plataforma.

Un muy buen ERP para grandes Industrias y clientes

Comentarios: Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más. Muy recomendable para grandes players

Puntos a favor:

Es una herramienta muy potente para uso de grandes industrias, grandes corporaciones y clientes de comercio electrónico.

Contras:

Tal vez la compatibilidad con algunas herramientas hechas expresamente para la empresa en que lo utilizaba. Suele pasar en herramientas que solo estan diseñadas para un proceso en concreto. Pero es normal. Sin problemas

El mejor ERP en nube

Puntos a favor:

Facilidad para la toma de decisiones, me permite obtener informes de todas las áreas para el análisis.

Contras:

La implementación es complicada, pero una vez instalado es de gran utilidad

Estrategia d mano

Puntos a favor:

Bueno lo q agrada de esta herramienta es su facilidad de uso en la cal podemos puntuar la visibilidad y oportunidades para nuestro negocio

Contras:

No he encontrado fallas en este servicio solo un poco retrasado en la respuesta a consultas pero es muy bueno este software

It is a great ERP but it is not for everyone

Comentarios: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Puntos a favor:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Contras:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Alternativas consideradas: Odoo

Razones para cambiar a NetSuite: The potential of Netsuite when growing and to manage several entities from one place

Great System that helps with professional and business growth.

Comentarios: Overall it is a great system and can be configured to our business needs. We do have a consultant who we work with weekly to help us with this things because it is not easy to create a lot of these customizations on our own. I would love the ability to create reports and saved searches without a consultants help.

Puntos a favor:

I like that Netsuite has so many fuctions to customzie to your business needs. I like that Netsutie integrates with many outside apps or tools for better interface. It provides room for various stages of growth for a company. I like that Netsuite also provies opportunities for professional growth and networking.

Contras:

Implemenation was not the best. We needed more expertise on the products that made sense to our business. We are finding that our billing module is not the right fit and will have to implement a new billing module which will cost of more time and delay our growth we could have had from the beginning. Some of the functionalities that should be basic are still needed to be customized such as reports for AR, unbilled and deferred revenue.

Alternativas consideradas: Sage Intacct

Razones para elegir NetSuite: No inventory function and better billing options.

Software anterior: Quickbooks Online

Razones para cambiar a NetSuite: Our parent company required the software to be registered for regulatory reasons with their country.

Lacks Fundamental Accounting Functionality and Reporting.

Comentarios: Horrible experience. We regret our decision to purchase this software every single day. With the exception of 1 person, every single daily task takes almost double the time and we have no confidence that it is right. Our checks are so poorly formatted that it is embarrassing. Our aging reports cannot be customized, so they have us using a saved search that changes weekly without anyone knowing why which has been going on for over 5 months now. Their team were unfamiliar with the concept of retainage, did not know what a check remittance was for or why one was needed, and further did not know how to create a check register. If you are looking for the most basic accounting reports, I would highly recommend that you do not purchase this software.

Puntos a favor:

This software was sold to us under false claims that it would work for our industry (construction), that it would increase efficiencies, and that its reporting was fully customizable to give us the flexibility to build the reports that we want. If any one of these claims, let alone all of those claims were true, that would be the pro.

Contras:

Where do I begin. This software is horrible. They lack the basic knowledge necessary to even understand what the customer wants, even the most basic of accounting concepts and reports pose a problem for their team. Not only do they not understand construction accounting, but they further failed to understand the most basic of reports, such as a check register, a check remittance, an Accounts Receivable Aging Report, Retainage Receivable, and Job Costing. They sold us this software claiming to have a solid construction solution, only to find out that they MIGHT have 1 other construction customer, as they confessed during our last call. I have 20 years experience working in public accounting and as controller/CFO for construction companies. I am very familiar with the vast majority of other software products on the market and this is by far the worst. It feels like we are in a laboratory being experimented on because they don't understand what we want and what we need. We contacted several other users as part of our due diligence, but you are only allowed to speak to people that they select and they must be present so I can only imagine this is because they pre-screen those calls to make the sale.

New User of NetSuite

Comentarios: Our business has had a very positive experience with the implementation of NetSuite. One of the Finance Teams main KPI's is to be able to deliver month end board pack with in 5 business days which we are now able to consistently achieve.

Puntos a favor:

NetSuite is a very easy program to use, the work flow is very intuitive and we have been able to integrate it to other systems we have already had in place. The amount and variety of training offered to us pre and post go live is beyond any platform I have used in the past. I believe there is great benefit in the focus on best practice and not customising every aspect of the software. We used the NetSuite team for our implementation and Sen and the team were excellent to deal with. They listened to our concerns and came up with solutions. By encouraging us to learn how to use the system ad how to use the learning resource available we are able to make small improvements and changes to our system with out having to engage a consultant, saving our business time and money.

Contras:

NetSuite comes with a wide variety of module addons. There is not a clear map of what these are. If we were more aware of these we could have added additional modules at implementation.

Alternativas consideradas: BlackLine, SYSPRO, SAP Business One y Xero

Razones para elegir NetSuite: Tencia was a desktop platform with limited features. It was difficult to trace transactions and have confidence in the data output.

Razones para cambiar a NetSuite: Other companies just quoted us a standard fee with out getting to know and understand out business. NetSuite Sales team first got to know our business and tailed a solution around what we did and what we wanted the product to do. We then felt the proposal they put together had true value. The sales team was very informative on the implementation process and the volume of hours that would be require by our team to facilitate a smooth go live process.

Everything you need for accounting.

Comentarios: Our accounting department was able to scale from QuickBooks to NetSuite but with a lot of training. Our development team has had to walk away many times just trying to get our applications to connect.

Puntos a favor:

NetSuite definitely has everything you need from an accounting system. You will need training and there is a steep learning curve, especially if you're upgrading from something like QuickBooks.

Contras:

As a developer I found integration challenging. There's a lot of permissions that you need to set for the user and if you're not an admin, you will find this tedious. I understand the need for various levels of security, but between tokens and keys and permissions, it's been a big headache. Once you are connected, you need to know the table relationships before you can begin writing code to exchange data.

NetSuite is one of the most complete ERP solutions

Comentarios: All-inclusive. NetSuite is used across the company, from Sales and Services to Accounting and Warehousing. Regarding the various NetSuite teams, we are utilizing them to their maximum potential.

Puntos a favor:

After years of using various ERP systems, my top pick is NetSuite. It's adaptable and simple to utilize across all sectors. I've been an Administrator for NetSuite for eight years, and I enjoy my job and the program. Never again would I consider using another ERP.

Contras:

You can do a lot with NetSuite. The problem is that it can be too much. Spend some time studying the available modules before deciding one is ideal for your company.

Project Accounting Upgrade

Comentarios: Prior to using NetSuite, we had zero visibility of the profitability of projects, departments, or overall performance. We can now revise pricing and business strategy with on-demand, insightful reporting. In addition, the accounting team can automate most of the day-to-day tasks, allowing for faster results while tackling other needs of the business.

Puntos a favor:

Customization and the ability to integrate with other technologies were the decision drivers. NetSuite can accomplish nearly anything you need it to. You can always google a resolution if you cannot find a solution.

Contras:

NetSuite is more complicated to customize. Making fixes can take a bit of research if you are doing it in-house.

It is a robust ERP system that can be customized in several ways

Comentarios: The ability to manage inventory and send out invoices to our clientele all from the same platform is fantastic. They are assisting us in resolving problems associated with ACH and credit card transactions. For us, this is of great assistance.

Puntos a favor:

Specifically, I appreciate how simple it is to use. The platform is intuitive, simple to integrate, and packed with opportunities to modernize and enhance operational procedures. NetSuite also makes it incredibly simple and convenient to learn the system, with the goal of making everyone familiar with it.

Contras:

In comparison to other modern apps, I found NetSuite to be frustratingly slow when it came to loading reports or processing transactions. In addition, I found the pricing for NetSuite to be prohibitive.

There is always something special you can do with NetSuite.

Comentarios: Recommended. Truly trustworthy and helpful software.

Puntos a favor:

NetSuite is built with multiple capabilities. Starting with automated tasks and ease of customization, security and reliability, NetSuite saves time and drives businesses into technological advances. It is extremely easy to use and offers real-time updates on tasks management progress. I am glad.

Contras:

I can only spot the pros. I have not experienced any cons so far. NetSuite works well for me.

Huge upgrade from Quickbooks

Puntos a favor:

The One World feature allows us to track multiple subsidiaries, provide combined reporting for these subsidiaries. Cloud based system.

Contras:

It is so extensive and customizable that it can be overwhelming to learn all the capabilities. On the other hand, some modifications that seem like they should be easy to make are too expensive or not possible.

Alternativas consideradas: Sage Intacct

Razones para elegir NetSuite: Quickbooks Enterprise is not a cloud based system, so difficult to access from other locations. Does not offer options for multiple subsidiaries.

Razones para cambiar a NetSuite: More established, more capabilities, software seemed more customizable.

NetSuite Review

Comentarios: NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our business all in one system including managing projects, recording timesheets, order-to-cash, procure-to-pay, internal case support, CRM, and more. I feel that NetSuite is much easier to learn and more intuitive than other systems, but it still requires time to set the system up for a company's individual needs. NetSuite is set up for wide-ranging customizations, but in many cases these customizations are necessary to get the full benefit of the program. Our time investments in NetSuite have paid off, but the program definitely requires a lot of love to adapt to the changing needs of the business.

Puntos a favor:

I really like the user-friendly appearance of NetSuite, especially compared to other older systems. I think the appearance makes NetSuite inviting and accessible. In general, the program is easy to learn, and NetSuite does multiple updates every year to add to the features.

Contras:

There are times where it feels like features are inexplicably absent from NetSuite. Users have the ability to submit enhancement requests, but it can take years before these are implemented. Additionally, tech support can be hit and miss on providing effective solutions to problems.

Small Retail and Internet Businesses Beware

Comentarios: On paper things looked good. Two years down the road and I am running the company by gut instinct and need to overview every order to make certain it is covered. Inventory is a mess. Projections are not available. And COGS are often zero. ACS is a ripoff- most jobs were not completed within a quarter- and we still have hours remaining. Job not done? Too bad. Use ACS for install only and then bite the bullet after the first year. Their hourly charges are ridiculous. I am uncertain if Netsuite even remotely cares about small accounts- this is an 80K program. And it is costing us approx 200K yearly including lost revenue due to inventory, additional staff, and lost productivity. Language has been an issue. Even our quote from netsuite for renewal has needed careful overview. Finally we were instructed by netsuite to hire an outside party to get the jobs done that someone else could do. At $145 per hour. Fingers crossed. Netsuite assumed zero responsibility for anything. So, if you are a small business that is growing and changing reasonably quickly I would strongly urge you to seek another program. The program has kept our company dead in the water. For at least 18 months. My experience with Dynamics, which also has difficulties, was better with high functionality within 12 months. Needless to say, we are signing the contract with Netsuite but will switch once it is expires and we are more prepared. They simply do not provide adequate service to smaller businesses.

Puntos a favor:

I would assume it would be good if it worked. AS is the only functionality we have are additional integrations. Ones that cost 9K.

Contras:

Customer service is pretty awful. Jobs simply were not done. It was similar to playing the game telephone. While our rep is sympathetic they have little or no power to do anything.

Alternativas consideradas: Dynamics 365

Razones para elegir NetSuite: We felt it was necessary for growth of the company

Software anterior: QuickBooks Online Advanced

Razones para cambiar a NetSuite: Previous experience

One source of truth

Comentarios: Our move to Netsuite was very smooth and allowed for us to transition with no downtime. Support has been outstanding and the ability to customize ourselves has been invaluable as we continue to make it our own.

Puntos a favor:

NetSuite provided our once disjointed business with one single source of truth. All users now have access to an all around view of our customers making business decisions easier and allowing information to be readily available real time.

Contras:

The standard inventory module is very standard - while allowing for multiple warehouse locations, item/bin location reporting can be tricky to create without advanced module.

Alternativas consideradas: SAP Business One

Razones para elegir NetSuite: Our systems were not integrated which required a lot of duplicate entries and mismatched information. Out teams only had part of the picture.

Software anterior: Sage Accounting y Salesforce Sales Cloud

Razones para cambiar a NetSuite: Netsuite could be a single source of truth for us - and met all of our business needs in one package.

NetSuite Review

Comentarios: It was been a good experieance.

Puntos a favor:

Ability to customize scripts. Also to use Javascript in the browser.

Contras:

Maybe the FX ability? CTA is a complicated topic for many of accounting users.

Alternativas consideradas: Intact Platform

Razones para elegir NetSuite: The financial reporting was much better. Also, the workflows were easier to customize.

Software anterior: Workday HCM

NetSuite SuiteCommerce is Powerful But Pricey

Comentarios: We liked the interface and capabilities of SuiteCommerce, but we did not enjoy the costs associated with ownership. SuiteCommerce may have been too aggressive of a platform for where we were in terms of eCommerce presence and sales as we were trying to build it out. Other platforms may have been a better option in our case, but SuiteCommerce is probably a better fit for a company going all in on eCommerce and is ok with the up front spend to get it going.

Puntos a favor:

SuiteCommerce offers all the features you need for a successful eCommerce implementation.

Contras:

The price to purchase and implement, and the cost for 3rd party developers can add up very quickly. A proper assessment of ROI is needed to see if other options may be more viable.

Alternativas consideradas: Shopify Plus

Razones para elegir NetSuite: We were kind of forced to make the switch to NetSuite SuiteCommerce for our US division as it was selected by the person over-seeing those operations. We probably would not have selected this platform for where we were in our eCommerce presence.

Software anterior: AspDotNetStorefront

Razones para cambiar a NetSuite: We had little option but to agree to implement SuiteCommerce for the division it was to be used for.

Overall a great accounting software for medium-sized businesses

Comentarios: Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With most menial tasks automated or semi-automated, it freed up more time to audit our data and be more proactive with our accounting in general. Revenue management, which used to be a 100% manual, line-by-line nightmare, is now almost fully automated. Human errors were greatly reduced. Our sales opening process is almost fully automated thanks to the seamless Salesforce integration. Overall we are very satisfied with our switch.

Puntos a favor:

The Revenue Management feature is amazing, a bit tricky to understand but once you get the hang of it it saves a ton of time.Multi-subsidiary and multi-currency work extremely well. We have 8 different subsidiaries in 3 currencies and it's made our lives so much easier to have them all in one place, with automatic currency conversion and automated end-of-month eliminations.Having automations like monthly postings to our GL, amortization calculations for our numerous IT purchases and monthly subscriptions, and the great reconciliation tool has saved us a ton of time during month's end.Integration with Salesforce was a breeze with an out-of-the-box connector.Support is generally very knowledgeable, problems are quickly fixed and answers quickly answered. There is a great Help tool (SuiteAnswers) where we find an answer to most of our problems, as well as a very active Enhancements Requests database.

Contras:

Some features lack flexibility, like revenue recognition posting, but there are workarounds.User adoption can be slow because the system is very different from most mainstream systems, with it being so automated.Sales taxes management for Canada isn't totally adapted since they replicated American functionalities with Canadian codes, but there are also workarounds to this.

Alternativas consideradas: Sage Intacct

Razones para elegir NetSuite: We used to keep our accounting in four different software, with subsidiary eliminations being done totally manually. It wasn't scalable anymore and we needed a tool that would allow for more automation and less data entry as well as easier reconciliations between subsidiaries and currencies.

Software anterior: Sage 50cloud Accounting, QuickBooks Desktop Enterprise, Quickbooks Online y Microsoft Excel