--- description: ¿Qué piensan los usuarios de Grade.us? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Grade.us gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Grade.us - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para medir la satisfacción del cliente](/directory/30541/customer-satisfaction/software) > [Grade.us](/software/137378/grade-us) # Grade.us Canonical: https://www.capterra.cl/software/137378/grade-us Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.cl/software/137378/grade-us?page=2) > La plataforma n.° 1 de marketing y gestión de reseñas de marca blanca para comercializadores, agencias y SEO. Automatiza más y mejores reseñas en línea. > > Veredicto: 244 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Grade.us? Grade.us permite que las agencias y comercializadores gestionen cientos de clientes/ubicaciones en un solo tablero. Abarca numerosos sectores, que incluyen automóviles, salud, servicios domésticos y profesionales, hostelería, comercios minoristas y más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 244 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Insight Integrity Group ## Contexto comercial - **Precio inicial**: US$110,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, danés, español, francés, inglés, italiano, neerlandés, polaco, portugués, rumano - **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido ## Funciones - Análisis de sentimientos - Compartir en redes sociales - Creación de informes/análisis - Gestión de campañas - Gestión de comentarios - Gestión de encuestas y sondeos - Gestión de los comentarios negativos - Gestión de respuestas - Integración de redes sociales - Mensajería SMS - Notificación de reseña de usuario - Panel de comunicaciones - Review Sharing - Solicitud de reseña de usuario - Supervisión de quejas - Supervisión de redes sociales - Supervisión de reseñas ## Integraciones (en total: 8) - Constant Contact - Drupal - HubSpot CRM - IFTTT - Joomla - Mailchimp - Meta for Business - WordPress ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Herramientas para medir la satisfacción del cliente](https://www.capterra.cl/directory/30541/customer-satisfaction/software) ## Categorías relacionadas - [Herramientas para medir la satisfacción del cliente](https://www.capterra.cl/directory/30541/customer-satisfaction/software) - [Herramientas para gestionar la reputación](https://www.capterra.cl/directory/30750/reputation-management/software) - [Software para gestión de reseñas](https://www.capterra.cl/directory/31024/review-management/software) - [Herramientas de marketing en redes sociales](https://www.capterra.cl/directory/30781/social-media-marketing/software) - [Software de gestión de experiencia del cliente](https://www.capterra.cl/directory/30671/customer-experience/software) ## Alternativas 1. [Birdeye](https://www.capterra.cl/software/152997/birdeye) — 4.7/5 (702 reviews) 2. [NiceJob](https://www.capterra.cl/software/142037/nicejob) — 4.9/5 (202 reviews) 3. [ReviewTrackers](https://www.capterra.cl/software/140801/reviewtrackers) — 4.7/5 (172 reviews) 4. [Yotpo](https://www.capterra.cl/software/144389/yotpo) — 4.5/5 (375 reviews) 5. [Weave](https://www.capterra.cl/software/141842/weave) — 4.3/5 (668 reviews) ## Opiniones ### "Best balance of features vs. cost, excels at review acquisition." — 5.0/5 > **Michael** | *6 de julio de 2015* | Internet > > **Puntos a favor**: Easy and fast for reviewers to use — resulting in better acquisition. Mobile-friendly. Solid tracking and alert system. > > **Puntos en contra**: I'd like to see more refined dashboard reporting, similar to other systems that provide visual representations of activity over time. > > Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they are often weak on acquisition. The Grade.us feature set leaves no acquisition opportunity overlooked. There's a customizable autoresponder system to drip review requests, a simple review invitation feature that allows organizations to quickly trigger the autoresponder (without signing-in to the dashboard), even nicely-printed invitation cards. The review "funnel" can also be triggered by an embeddable review button, live review widget (just click a star to start), or QR code. Negative reviews are routed to the organization first, at least presenting a opportunity for the reviewer to vent themselves and for the organization to respond before going public. The system reliably tracks 80+ review sites — all the usual suspects plus many social media and industry sites. Daily email alerts keep the organization current. Positive reviews (or all reviews if you like) may be streamed to any website. All very nice. Support is snappy and I believe the company is intent on refining and polishing this app over time. I've seen significant development over the last six months. Five stars for Grade.us\! ----- ### "Best price, all the features." — 5.0/5 > **Julie** | *25 de julio de 2019* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Best review software at the best price. We white label the platform and resell it to our clients, and have looked at lots of options. Not only is GradeUs the least expensive, it has all the features we could ask for. It’s also pretty easy/intuitive to use. > > **Puntos en contra**: I don’t have any real issues with it. Sometimes I have trouble finding what I want it to do, but usually it’s pretty easy to figure out. ----- ### "Customer support getting worse as the years go by" — 2.0/5 > **Don** | *17 de noviembre de 2022* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It was easy to use. But now, the review requests are not showing up when texted to mobile devices. Grade.us no longer offers phone support, and the support team doesn't respond in a timely manner or address specific support requests. Instead, the conversations overlap from one support agent to another, or my questions go ignored for days. > > **Puntos en contra**: When sending review requests to customers' phones, sometimes the links don't even appear on their phones. And other times the links show up but when clicked on they go to a static URL. What's the point of requesting a review from a customer if the software isn't working? When I contacted support and asked for help with this, they kept referring to Facebook. This problem has nothing to do with Facebook. > > My overall experience with Grade.us is that I'm sincerely disappointed that the company has gone as far downhill as they have. When \[SENSITIVE CONTENT\], operated the place, I was at least able to speak to a human on the phone about my issues. And they were usually resolved within 24 hours. I have requested that the support team escalate my issue to a supervisor, but I've received no response. ----- ### "Great Customer Service" — 5.0/5 > **John** | *28 de octubre de 2019* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Great Customer Service, CSR did a quick training for me and explain what work the best in the market. - Explain more about SW Capabilities. > > **Puntos en contra**: Price increased multiple times in the past year. > > We are not getting the best from Grade US,. CSR made some suggestions and we are hoping to improve review responses in the upcoming weeks. ----- ### "Grade.us is an awesome platform for both small businesses and agencies" — 5.0/5 > **Zach** | *28 de junio de 2019* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Grade.us gives a simple way to generate reviews on the sites where businesses need them. By providing a product that agencies can use to offer this service, it adds an easy way to increase revenues as well. The software itself is easy to use, simple, clean and effective. It gets out of the way in all the right ways while having just enough customizability to be stay on brand. The support and training is also superb. I very much love this software and offering. > > **Puntos en contra**: I wish it was free... but I wish everything was free\! Honestly, I don't think I have much to say in terms of downsides. Oh\! For my market, they don't track Zillow reviews correctly, which is pretty problematic - but it is possible this is completely out of their control. Still, this is a problem since I work mostly with real estate agents. > > I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way :) ----- Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.cl/software/137378/grade-us?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/137378/grade-us) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados