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Opiniones de Housecall Pro

Sobre Housecall Pro

Aplicación de gestión de servicios externos todo en uno repleta de funciones para administrar y hacer crecer empresas de cualquier tamaño. ¡Facturación, pagos y más!

Descubre más sobre Housecall Pro

Puntos a favor:

It allows you to keep track of your business and better control invoicing. Customer Service is always there to help you when you need them most.

Contras:

The employee time tracking sucks, in out only other programs show the the time thought out the day of each but that minor.

Valoraciones de Housecall Pro

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,5
Relación calidad-precio
4,6

Probabilidad de recomendación

9,1/ 10

Housecall Pro tiene una valoración global de 4,7 estrellas sobre 5 según las 2.815 opiniones de usuarios de Capterra.

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Filtrar opiniones (2.815)

Mariel
Planner Engineer en España
Energías renovables y medio ambiente, 5.001-10.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Programación y facturación optimizadas con Housecall Pro

5,0 hace 2 años

Comentarios: A pesar de la atención al cliente lenta ocasional, estoy encantado con mi experiencia general con Housecall Pro.

Puntos a favor:

La función de facturación me ha facilitado mucho la vida, ya que puedo enviar facturas de aspecto profesional directamente desde la aplicación.

Contras:

Una desventaja que encontré con Housecall Pro es que su atención al cliente puede ser un poco lenta a veces.

Respuesta de Housecall Pro

hace 2 años

Thank you for the review! Glad Housecall Pro is making things easier for you! Our primary support is through the blue chat bubble, but we do also have an inbound phone line you can call at 858-842-5746. Also, feel free to email me at [email protected]. Thanks again and have a great day! ¡Gracias por la reseña! ¡Me alegro de que Housecall Pro te facilite las cosas! Nuestro soporte principal es a través de la burbuja de chat azul, pero también tenemos una línea telefónica entrante a la que puede llamar al 858-842-5746. Además, no dude en enviarme un correo electrónico a [email protected]. Gracias de nuevo y ten un buen día!

Luis Felipe
Luis Felipe
arquitecta en Colombia
Usuario de Linkedin verificado
Arquitectura y planificación, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

ventajas para quienes realizan visitas a domicilio

4,0 hace 2 años

Puntos a favor:

La aplicación puede ayudar a los trabajadores a planificar sus rutas y horarios de manera más eficiente, lo que les permite visitar a más clientes en menos tiempo.

Contras:

Los trabajadores pueden necesitar tiempo para aprender a utilizar la aplicación, lo que puede retrasar el proceso de implementación y la entrega de servicios.

Respuesta de Housecall Pro

hace 2 años

Gracias por tus comentarios! Me alegro mucho que la aplicacion te ayuda ahorrar tiempo y tener un horario mas eficiente! Tenemos mucho orgullo en la usabilidad de nuestra plataforma, pero entendemos que puede tomar mas tiempo para algunas personas educarse en como usarlo. Nuestro "Centro de Ayuda" (https://help.housecallpro.com/en/) ofrece muchos videos instruccionales y articulos con instruciones paso a paso. Adicionalmente, nuestros clientes en el plan de "MAX" reciben un onboarding completo como parte del plan! Si necesitas soporte, puedes mandarme un mensaje a [email protected]. Gracias & que tengas un buen dia!

Roberto
Roberto
Project Manager en España
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una herramienta muy profesional y completa

4,0 hace 2 años

Puntos a favor:

La uso para gestión de facturas y programar, muy profesional

Contras:

Podría estar en español, aunque yo la manejo bien, a alguno de mis ayudantes le cuesta.

Respuesta de Housecall Pro

hace 2 años

Hi Roberto, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.

Carlos Alberto
Carlos Alberto
Supervisor en México
Usuario de Linkedin verificado
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Housecall Pro review

4,0 hace 6 meses

Comentarios: Good overall experience with the product.

Puntos a favor:

The way it helps managing personal and keeping track of them.

Contras:

Some of the features are not needed. Other than that okay.

jeremiah
service tech en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

house call pro for pros

5,0 hace 4 meses

Comentarios: It was well. it made us look like we were very professional early on in our company

Puntos a favor:

how it keeps all your jobs lined out for you

Contras:

the way it would connect to quick books

Doug
iwner en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

used to be good

2,0 el año pasado

Comentarios: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

Puntos a favor:

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Contras:

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Respuesta de Housecall Pro

hace 9 meses

Hey Doug. Thank you for the review. Sorry to hear that you no longer like the platform. Also sorry to hear that you had a not so helpful experience with our customer service team. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Rolies
Manager en Canadá
Hostelería, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Decent program

3,0 hace 3 meses

Comentarios: Good program, but too pricey for what they offer

Puntos a favor:

The ease of scheduling in the program and the ability to customize

Contras:

Pricing wise it is too Much for our company

Tiffany
Owner en EE. UU.
Servicios, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Would Recommend

5,0 hace 4 meses

Comentarios: Excellent, I would recommend this product. It's changed my small business.

Puntos a favor:

The billing systems makes it easy to see who has paid and who is past due.

Contras:

The don't like the credit card fees to accept payments

Kevin
Piano tech en Canadá
Música, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Terrible experience

1,0 hace 6 meses

Comentarios: It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I would have stayed.

Puntos a favor:

It was okay software, not great. It sort of worked but seemed expensive for What you got

Contras:

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Tyler
Owner en EE. UU.
Servicios, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Should have stayed with Quickbooks

1,0 hace 11 meses

Comentarios: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

Puntos a favor:

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Contras:

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

Daniel
Owner en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

False Advertising

1,0 hace 3 meses

Comentarios: I am quite sure I said it all above but I hope to provide lots of advertising for Housecall Pro going forward!

Puntos a favor:

They have good sales people who do not know the limitations of what they are selling.

Contras:

They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!!

Matt
GM en EE. UU.
Servicios para instalaciones, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Housecall Pro is a winner

5,0 hace 4 meses

Comentarios: Overall this product has given us a super positive experience. Works well with Quickbooks and they have been very easy to work with when we have suggested changes.

Puntos a favor:

Feel like this product was designed just for us.

Contras:

A little challenging to implement at first.

eleanor
Team lead en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Housecall pro activist

4,0 hace 4 meses

Comentarios: Everything has been great I have found it very helpful

Puntos a favor:

The ease of integration that it brings by combing so many of my company's needs to one platform

Contras:

The pricing is a little iffy but it is everything I need in one so I guess it may be worth it

Zach
Operations Manager en EE. UU.
Transporte/transporte en camión/ferrocarril, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Housecall Pro Does it All!

5,0 el año pasado

Comentarios: Houscall Pro is one of the top scheduling software options out there!

Puntos a favor:

Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.

Contras:

When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.

Respuesta de Housecall Pro

hace 9 meses

Hi Zach, Thanks for the review! Glad to hear you are enjoying Housecall Pro and that it is helping you be able to see the whole schedule and dispatch jobs with no issues! As well as ease with getting your customers invoiced and getting you paid! We would love to hear more on your feedback around the multiple pages with booking and what other features you would like to see, if you can email us at [email protected] with your company name, login email and phone number! Hope to hear from you soon! Have a great day.

Usuario verificado
Usuario de Linkedin verificado
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

overrated software

2,0 hace 2 años

Comentarios: this was a huge waste of time and cost us time and money, when doing nothing would have been better

Puntos a favor:

auto populated address in customer window

Contras:

every single way to edit customer address, estimates, lack of ability to sign across platforms, customer service not accountable, need one or two same people for same region, or accounts, otherwise they have no skin in the game

Respuesta de Housecall Pro

hace 2 años

Hello! Sorry to hear about the issues you were having. Would love to hear more about your experience here and how we can improve it. We do have signature functionality, and are working on adding it across more of the platform. Curious about the notes regarding our support, we do offer more dedicated support for our pros that are on the MAX level and above, outside of that we have our real time chat and phone support available. Could you email me your name, company name, login email, and phone number to [email protected] so I can investigate further here? Hope to hear from you soon!

Wesley
Wesley
Service Install Technician en EE. UU.
Usuario de Linkedin verificado
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Not The Best For The Price

3,0 el año pasado

Comentarios: Had useful features and scheduling but ultimately fell short of expectations

Puntos a favor:

It’s intuitive design and layout are easy on the eyes and pretty self explanatory

Contras:

Spam with phone calls from a salesman every day until he subscribe to their service

Respuesta de Housecall Pro

hace 9 meses

Hello! We love to hear that the app was easy to use! Sorry about this issue with calling. We are always working to make things better for our pros to help them grow and manage their business. We have assisted over 30,000 pros in this way, so always looking to help as many as we can! If you could email me at [email protected] with the phone number(s) we are calling, I can work to help here. Hope to hear from you soon and have a great day!

Michael
Owner en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Worst sales team - 0 responsibility

1,0 hace 6 meses

Comentarios: Sales team doesn't do what they proposed.

Puntos a favor:

I used to work with Housecall Pro before, decent product.

Contras:

3 moths ago I received a marketing call from Housecall Pro to go through their demo session in exchange of Amazon card. Spent my time, never received what was offered, already received 5 more calls trying to sell me again. That's the worst start of any relations possible and they never tried to fix that.

Meagan
Meagan
Handyman en EE. UU.
Usuario de Linkedin verificado
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Housecall Pro for Professionals

4,0 hace 2 años

Puntos a favor:

Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.

Contras:

Nothing to dislike here! Housecall Pro is an excellent software program.

Respuesta de Housecall Pro

hace 2 años

Thanks for the review! Happy to see you are enjoying it and its helping your business! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Carter
Vendor management consultant en EE. UU.
Suministros y equipo para empresas, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great management system!

5,0 hace 8 meses

Puntos a favor:

One of the most well oiled FSM machines on the market.

Contras:

Their merchant services partnership is a little bit of a scam, but most are with these all in one systems.

SAROJBEN
Caregiver en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Review of Housecall Pro

5,0 hace 8 meses

Puntos a favor:

Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters.

Contras:

Least likeable feature is tailored around is its lack of ability to add customizable features around invoicing and reporting needs.

Ram
Senior Customer Support Engineer en Países Bajos
Tecnología y servicios de la información, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Review

5,0 el año pasado

Puntos a favor:

HouseCall Pro is very easy to use and user-friendly. User interface is excellent.

Contras:

I really find no issues using HouseCall Pro.

Respuesta de Housecall Pro

el año pasado

Thanks for the review Ram! Happy to see you are enjoying it and its helping your business, and that it is user friendly! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Aaron
IT Consultant en EE. UU.
Redes informáticas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Something to consider

3,0 el año pasado

Comentarios: I initially really liked the product but as I started using the app and features I noticed that a lot of options that my business needed were just not available. I would suggest making different options available based on the type of business.

Puntos a favor:

The app is very easy to use. It is quite intuitive and makes tasks easier to manage.

Contras:

This app is geared toward businesses that are in a specific niche. Like Handyman services and the like but for my business it was not a good fit.

Respuesta de Housecall Pro

hace 9 meses

Hi Aaron, Thank you for the review! Thank you for trying us out! I would be happy to pass this along! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Raul Antonio
Raul Antonio
Graduate en EE. UU.
Usuario de Linkedin verificado
Música, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

The definitive solution to manage my service business efficiently.

3,0 el año pasado

Comentarios: It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so.

Puntos a favor:

I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments.

Contras:

One of the areas where I think they can improve is the customization of the forms and templates. Although there is a good selection available, I would like more customization options.

Respuesta de Housecall Pro

el año pasado

Thanks for the review! Happy to see you are enjoying it and its helping your business, and that you find ease in the flow between scheduling, and sending reminders, and generating invoices. I see you are wanting the ability to customize anymore, feel free to reach out to [email protected], want to see what we can do to help here! Hope to hear from you soon!

Ronald Abilmar
Ronald Abilmar
Marketing Manager en EE. UU.
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

The essential tool for my home service business.

5,0 el año pasado

Comentarios: I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid.

Puntos a favor:

I love how I can easily schedule appointments with my clients and keep track of my work and know exactly where I am on my schedule.

Contras:

Conversely, I would like them to have more customization options in terms of the appearance of the generated documents and forms, such as invoices and contracts.

Respuesta de Housecall Pro

el año pasado

Thanks for the review! Happy to see you are enjoying it and its helping your business with scheduling appointments and keeping track of work! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Usuario verificado
Usuario de Linkedin verificado
Servicios individuales y familiares, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Satisfied Customer

5,0 el año pasado

Comentarios: Housecall Pro simplifies organization of my current work orders

Puntos a favor:

I like everything about Housecall Pro diversified options.

Contras:

I like everything about Housecall Pro diversified options.

Respuesta de Housecall Pro

hace 9 meses

Thanks for the review! Happy to see you are enjoying it and its helping your business and all of Housecall Pro's options. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!