--- description: ¿Qué piensan los usuarios de Nutshell? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Nutshell gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de contactos](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.cl/software/144340/nutshell Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.cl/software/144340/nutshell?page=2) > Nutshell ama a los equipos de ventas y los equipos de ventas aman a Nutshell. Las mejores herramientas de tu clase, las integraciones que ahorran tiempo y la asistencia en vivo de primera clase. > > Veredicto: 619 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Nutshell? Nutshell es una potente herramienta de gestión de clientes y CRM para equipos de ventas. A los equipos entrantes, salientes o externos les encanta Nutshell porque es fácil y divertido de usar, simple de configurar y te mantiene enfocado. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 619 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Nutshell - **Ubicación**: Ann Arbor, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: US$13,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, España, Estados Unidos, Finlandia, Francia, Noruega, Reino Unido, Suecia ## Funciones - A/B Testing - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Almacenamiento de documentos - Análisis de campañas - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - CAN-SPAM Compliance - Campos personalizables - Captura de clientes potenciales - Contactos compartidos - Creación de informes/análisis - Cualificación de leads - Distribución de clientes potenciales - Editor WYSIWYG - Generación de clientes potenciales - Generación de clientes potenciales - Gestión de actividad de ventas - Gestión de calendarios - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de flujos de trabajo - Gestión de oportunidades - Gestión de suscriptores - Gestión de tareas - Gestión del pipeline - Gestión del pipeline de ventas - Importación y exportación de datos - Informes de ventas - Informes personalizables - Marketing por correo electrónico - Mobile Optimization - Métricas de rendimiento - Panel de actividades - Presupuestos y estimaciones - Previsión de ventas - Procesamiento de lotes - Programación de campañas - Páginas de aterrizaje y formularios web - Segmentación - Segmentación de clientes - Segmentación de clientes potenciales - Seguimiento de interacciones - Seguimiento por correo electrónico - Sistema de calendarios o recordatorios - Third-Party Integrations … y 1 características más ## Integraciones (en total: 101) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - ActiveEdge - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze … y 86 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de gestión de contactos](https://www.capterra.cl/directory/30016/contact-management/software) ## Categorías relacionadas - [Software de gestión de contactos](https://www.capterra.cl/directory/30016/contact-management/software) - [Software CRM](https://www.capterra.cl/directory/2/customer-relationship-management/software) - [Herramientas de email marketing](https://www.capterra.cl/directory/30013/email-marketing/software) - [Sistemas automatizados de ventas](https://www.capterra.cl/directory/12/sales-force-automation/software) - [Software CRM online](https://www.capterra.cl/directory/30072/online-crm/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.cl/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.cl/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [HubSpot CRM](https://www.capterra.cl/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.cl/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.cl/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Opiniones ### "Fantastic CRM Software 10/10" — 5.0/5 > **Marcus** | *21 de febrero de 2026* | Servicios individuales y familiares | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right. > > **Puntos en contra**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly. > > What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart. ----- ### "Wish we had found Nutshell sooner" — 5.0/5 > **Daniel** | *17 de diciembre de 2025* | Contabilidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team. Nutshell has allowed us to streamline processes. Nutshell includes many features at no additional charge, saving us money because we do not need to purchase them from other companies. Customer Support is USA-based and usually prompt. We manage newsletters, drip campaigns, follow-up sales emails, as well as pipeline and CRM, all in one tool. > > **Puntos en contra**: It lacks a feature to create your own workflow from scratch. Nutshell would be better if it had a more user friendly mobile app. > > Nutshell has been a significant upgrade from our previous CRM. We can use the features without constantly feeling nickel-and-dimed. Yes there are features you have to pay extra for, but the base plans include more than their competitors. ----- ### "Great for retail, not for service companies" — 3.0/5 > **Usuario verificado** | *18 de diciembre de 2025* | Construcción | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: All in one platform for leads and email management. It is nice to be able to contact people directly from the lead pages. > > **Puntos en contra**: UI, support (lack of), reporting limitations and inaccurate data, minimal options for customizing email sequences simply > > Overall, it has worked for what we have needed it these last few years. We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our support team at Nutshell). This is built for retail, and any solution we have asked to have implemented has been met with "Nutshell isn't built for that, why would you want to do that" and it just doesn't fit our needs anymore. ----- ### "Nutshell is a hidden gem in the CRM space" — 5.0/5 > **Jeff** | *17 de diciembre de 2025* | Recursos Humanos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like best about Nutshell CRM is how easy it is to use. The UI is clean and intuitive, and it gives me great visibility into my pipeline and forecast without feeling cluttered or complicated. Overall, it’s definitely a hidden gem for teams that want clarity and speed without a big learning curve. > > **Puntos en contra**: What I liked least about Nutshell CRM is that it can feel a bit limited when you’re looking for deeper customization or more advanced, enterprise-style reporting. Some workflows and fields don’t always flex as much as you’d want if you’re trying to match a very specific sales process. A few features may require workarounds or integrations rather than being built in the exact way you expect. Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t in the same place or aren’t as robust. Still, the simplicity is usually worth it. > > My overall experience with Nutshell CRM has been excellent. It’s genuinely easy to use, which means I spend less time clicking around and more time selling. The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance. Forecasting feels straightforward, not like a separate project, and the visibility it gives my team into next steps and momentum is a big win. It doesn’t feel bloated or overly complex, yet it covers what most teams actually need day to day. Honestly, it’s a hidden gem. ----- ### "Highly Recommended\!\!" — 5.0/5 > **Brittany** | *17 de diciembre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use. Nutshell has been easy to use from day one. Reports are easy to run and Leads are easy to create and close/Win. It's easy to sort through many contacts and groups and the onboarding process was fantastic. My employer moved from an in-house CRM to Nutshell earlier this year. The transition team was supportive and helpful. No question was out of the question. We felt comfortable getting to know the program. The trial provided before our decision purchase was perfect, and all the items we added during the trial carried over into the live program. > > **Puntos en contra**: My only complaint is that sometimes features change. This seems to be announced beforehand, and feedback is requested afterward. But I do wish some changes were optional rather than mandatory. > > Good from beginning to present\! The support options are fantastic, and the value for what we're paying annually is excellent. We're a small business, and I don't ever feel that the service we receive differs from big companies or those with large portfolios. I highly recommend Nutshell. ----- Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.cl/software/144340/nutshell?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/144340/nutshell) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados