---
description: ¿Qué piensan los usuarios de SmartFreight? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de SmartFreight gracias a Capterra Chile.
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title: SmartFreight - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de transporte](/directory/30104/shipping/software) > [SmartFreight](/software/144934/smartfreight)

# SmartFreight

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> SmartFreight® es la forma más fácil de administrar tus necesidades de envío. Obtén una visión clara de todas tus cargas.
> 
> Veredicto: 80 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa SmartFreight?

Si envías mercancías a tu cliente o a otra empresa, hay una solución de envío para ti.
Desde productos farmacéuticos hasta neumáticos, suministros de oficina y productos eléctricos de venta al por mayor, entre 100 y 500 000 artículos por semana.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.1/5** | 80 Opiniones |
| Facilidad de uso | 4.1/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.8/5 | Basado en las opiniones generales |
| Funciones | 3.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Interactive Freight Systems
- **Ubicación**: Rhodes, Australia
- **Constitución**: 1997

## Contexto comercial

- **Precio inicial**: US$250,00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Estados Unidos, Irlanda, Nueva Zelanda, Reino Unido, Sudáfrica

## Funciones

- Alertas y notificaciones
- Contabilidad
- Cálculo del precio de envío
- Enrutamiento
- Envío por vía terrestre
- Etiquetas de envíos
- Facturación
- Gestión de almacén
- Gestión de comercio electrónico
- Gestión de documentos
- Gestión de envíos
- Gestión de expediciones
- Gestión de la importación/exportación
- Gestión de pedidos
- Gestión de tasas
- Gestión de transporte
- Hojas de ruta
- Optimización de rutas
- Panel de actividades
- Portal de clientes
- Presupuestos y estimaciones
- Programación
- Seguimiento de entrega
- Seguimiento de envíos

## Integraciones (en total: 17)

- 3PL Warehouse Manager
- Adobe Commerce
- Aptean Distribution ERP
- Intelligent Data Management Cloud
- JD Edwards EnterpriseOne
- Jitterbit
- Linnworks
- MYOB Business
- NetSuite
- Odoo
- OpenCart
- PrestaShop
- SAP Business One
- SYSPRO
- Shopify

… y 2 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de transporte](https://www.capterra.cl/directory/30104/shipping/software)

## Categorías relacionadas

- [Software de transporte](https://www.capterra.cl/directory/30104/shipping/software)
- [Software de gestión de la cadena de suministro](https://www.capterra.cl/directory/4/supply-chain-management/software)
- [Software para control de transporte](https://www.capterra.cl/directory/10048/transportation-dispatch/software)
- [Software de transporte de carga](https://www.capterra.cl/directory/30670/freight/software)

## Alternativas

1. [DispatchTrack](https://www.capterra.cl/software/134319/dispatchtrack) — 4.5/5 (34 reviews)
2. [Trimble TMS](https://www.capterra.cl/software/175186/transportation-management-and-trucking-software) — 3.7/5 (37 reviews)
3. [Detrack](https://www.capterra.cl/software/188592/detrack) — 4.7/5 (94 reviews)
4. [TMS.AI](https://www.capterra.cl/software/153047/rose-rocket) — 4.4/5 (35 reviews)
5. [Oracle Fusion Cloud SCM](https://www.capterra.cl/software/106693/oracle-fusion-scm) — 3.9/5 (9 reviews)

## Opiniones

### "Time saving" — 4.0/5

> **Eris** | *15 de mayo de 2018* | Comercio mayorista
> 
> **Puntos a favor**: Quick tracking due to one source of connaotes and productivity due to interface with ERP. Decreased warehouse hours to the point customer service picks and packs.
> 
> **Puntos en contra**: Buying Sticker  is expensive  and getting support for major work is difficult. Terminal service intergration was hard.

-----

### "SmartFreight Review" — 4.0/5

> **Kane** | *16 de julio de 2019* | Bienes de consumo | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It was easy to convert over to and quick to create con-notes for orders.
> 
> **Puntos en contra**: Sometimes getting help from customer service was difficult and would not call back.
> 
> Smartfreight is a good way to link TOLL and TNT and other couriers together, and has made life easy to organise urgent con-notes to keep our customers happy. Have ever rarely had a system fault with SmartFreight.

-----

### "Does most things well" — 3.0/5

> **Usuario verificado** | *27 de noviembre de 2018* | Construcción | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Big \# 1, has to be the convenience of creating all of our consignments for various carriers in the one software suite. For basic pc users in a warehouse, this can save a lot of confusion having everything look the same and all consignment information in the one place.
2) There can be a dizzying amount of options to configure the software to your liking.... alot of them extra paid features.
> 
> **Puntos en contra**: 1) Was not initially aware that our forwarders are charged a nominal amount, per manifest line for the privilege of having Smartfreight do their IT for them.
Some carriers on-charge cost to us, some would absorb. 
2) Careful when choosing a software like Smartfreight, that you don't assume it just does everything that your previous software offering did... check the new options as well as functions you take for granted.
3) Being that the software services so many carriers, simple options can be restricted and locked down, (creating extra work for the user), just because they are accounting for a different carrier that has that requirement.
> 
> Having gone from Smartfreight, to the sparkling lights of a popular freight broker, with their own software, we came back with our tail between our legs. The freight broker for all their promises of customer service and rapport with carriers, couldn't follow through and our customers were seriously impacted by the outcome.
Coming back to Smartfreight and trying to replicate all the bells and whistles (email notifications for clients of consignment status, reporting of delays) was mostly smooth. Its a work in progress making tweaks and requesting changes to fix the issues we encounter.
Overall, a pleasant experience if you're prepared to think outside the box to solve problems that you will face.

-----

### "Review" — 5.0/5

> **Robert** | *29 de julio de 2019* | Ingeniería industrial o mecánica | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Least cost routing
> 
> **Puntos en contra**: No native integration with our SAP system. Currently using software created by our SAP partner to interface with smartfreight.

-----

### "Easy usability" — 4.0/5

> **Usuario verificado** | *27 de julio de 2018* | Sector textil | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Configuration freedom, most of the configuration you can set it up your self
> 
> **Puntos en contra**: Some of the setting although small setting has to go to support to make changes.
> 
> We are able to integrate Smart Freight with our ERP system which work in huge advantage for us, since we do believe in automation and less manual intervention.

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## Enlaces

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