--- description: ¿Qué piensan los usuarios de Newbook? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Newbook gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Newbook - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Newbook](/software/144942/newbook) # Newbook Canonical: https://www.capterra.cl/software/144942/newbook Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/144942/newbook?page=2) > La plataforma de tecnología turística en la nube de NewBook te proporciona todo lo que necesitas para administrar tu negocio de manera eficiente. > > Veredicto: 45 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Newbook? NewBook es una gran solución para una amplia gama de propiedades, tales como hoteles, complejos, villas, moteles, parques de vacaciones y puertos deportivos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 45 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Newbook - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: US$150,00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: chino, coreano, inglés, ruso - **Países disponibles**: Australia, Estados Unidos, Nueva Zelanda, Reino Unido ## Funciones - Acceso móvil - Asistencia al cliente - Automatización de marketing - CRM - Comunicación con los huéspedes - Creación de informes y estadísticas - Creación de informes/análisis - Facturación - Facturación a proveedores de agua/gas/electricidad - Formularios online - Gestión de almacenamiento - Gestión de asistencia - Gestión de calendarios - Gestión de canales - Gestión de clientes - Gestión de contactos - Gestión de contratos o licencias - Gestión de docentes y personal escolar - Gestión de empleados - Gestión de ingresos - Gestión de inscripción - Gestión de inventarios - Gestión de la experiencia del huésped - Gestión de pedidos de trabajo - Gestión de propiedades - Gestión de puertos deportivos - Gestión de recepción - Gestión de reservas - Gestión de reservas - Gestión de reservas de camping - Gestión de tareas domésticas - Gestión del mantenimiento - Inscripción en línea - Integración de GDS y OTA - Inventario de salas - Mapas de sitio - Notas de reserva - Pagos en línea - Panel de actividades - Portal de padres - Procesamiento de pagos - Programación - Programación de eventos - Punto de venta (POS) - Registro de entrada y salida de huéspedes - Reserva en línea - Reservas de grupo - Reservas online - Tarificación dinámica - Third-Party Integrations … y 2 características más ## Integraciones (en total: 22) - 3CX - Act-On - Attache - Bepoz - Calumo - Clover - CustomerGauge - Google Analytics 360 - MYOB Acumatica - MYOB Business - Mailchimp - Meta for Business - PayPal - PriceLabs - Properly … y 7 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.cl/directory/20032/reservations/software) - [Software para el sector marítimo](https://www.capterra.cl/directory/30580/marine/software) - [Software para campings](https://www.capterra.cl/directory/31059/campground-management/software) - [Software de alquiler vacacional](https://www.capterra.cl/directory/30616/vacation-rental/software) ## Alternativas 1. [Guesty](https://www.capterra.cl/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Cloudbeds](https://www.capterra.cl/software/158839/cloudbeds) — 4.3/5 (337 reviews) 3. [Hostaway](https://www.capterra.cl/software/152433/hostaway) — 4.8/5 (1524 reviews) 4. [Lodgify](https://www.capterra.cl/software/131924/lodgify) — 4.5/5 (1282 reviews) 5. [Amenitiz](https://www.capterra.cl/software/183836/amenitiz) — 4.3/5 (238 reviews) ## Opiniones ### "Best in it's class ... but could be better" — 5.0/5 > **Glenn** | *21 de diciembre de 2018* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The software is fresh. Once you get the hang of it, it performs really well. It has great analytics and this is something that has helped us a lot. It also has some great underlying features. Just small things that makes life easier in your day to day operations. There is a lot "under the hood" so give yourself plenty of time to get it fully bedded in. > > **Puntos en contra**: For us the expectation around Assets and Maintenance were high, but unfortunately these modules need some polish. We aren't the typical motel or caravan park so our needs are somewhat unique, but I would like them to focus on making these modules more functional in the future. They aren't far off but it makes it hard using these features in their current state. I would also like to see the break up some of the fields used in templates, but in the most part these are very good. > > Newbook is a great application. The support team is 2nd to none and all of our staff have had nothing but praise for their team. You will make a serious investment increase if you're rolling over from another application, but the benefits are there which justifies the additional cost. I can definitely see it's increasing potential for our business moving forward and in the few months we have been with them they have made a development change we requested already. If they can polish up the maintenance and assets modules, there will be nothing within cooee of this PMS. ----- ### "Pleasure\!" — 5.0/5 > **Geoff** | *9 de agosto de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Everything. It is simple, user friendly and self explanatory and makes working long hours daily on the system a breeze. > > **Puntos en contra**: Reporting could be improved slightly to make it easier to find some things or calling them more obvious things. But that is a minute con. > > I have found over the 5+ years we have been with Newbook to be a pleasure and a breeze. It has been designed for everyday users with simplicity and ease. If you ever run into a problem, the crew at support are always happy to help and it is always with such ease (and they don't laugh or judge when you have those silly "duh" moments when the solution was right in front of you\!) I would highly recommend anyone to use Newbook. ----- ### "NOT user friendly" — 1.0/5 > **Tiffany** | *11 de julio de 2024* | Hostelería | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The calendar interface with the guest is ok > > **Puntos en contra**: The experience with Newbook was very frustrating. We were never able to get the program to work with our hybrid business model of private/public reservations, despite being promised it would. After many many hours of training, emails, and customer service calls we decided to cancel the subscription and then continued to receive billings. > > The mandatory trainings were nothing but listening to somebody talk through the system. There was no hands on interactive training or training that actually pertained to the systems we needed to utilize. Any question during the training was met with unfriendly and curt response. The system itself is beyond unfriendly to use. Airbnb app or a spreadsheet is much easier to maneuver. We would highly recommend looking for another booking platform besides Newbook. ----- ### "An Industry 'Game Changer'" — 5.0/5 > **Donna** | *28 de junio de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The training and updates provide great support and are relevant to everyday operational requirements. In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business. The new updates have some incredible developments - they are solution driven. The regular improvements provide a competitive edge for our business as the system is continually updated to promote current best practice. > > **Puntos en contra**: Sometimes the updates can be a bit overwhelming to get through and train staff about. > > Very professional business management and front of house software ----- ### "Fantastic Product" — 5.0/5 > **Heidi** | *16 de diciembre de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use, affordable and the staff at Newbook are extremely friendly, helpful and experienced. > > **Puntos en contra**: As we have not been with Newbook for very long there is nothing that comes to mind at this time. > > The implementation of Newbook has helped with our time management, processes and sales. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/144942/newbook?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/144942/newbook) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Datos estructurados