---
description: ¿Qué piensan los usuarios de Kisi? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Kisi gracias a Capterra Chile.
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title: Kisi - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Sistemas de seguridad física](/directory/30595/physical-security/software) > [Kisi](/software/147727/keyless-door-access)

# Kisi

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> Proporciona acceso sin llave, administrado en la nube, para tu oficina o edificio. Te permite desbloquear la puerta con tu teléfono inteligente.
> 
> Veredicto: 57 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Kisi?

Espacios de trabajo en conjunto. Startups. Grandes empresas.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.2/5** | 57 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.1/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: KISI
- **Constitución**: 2013

## Contexto comercial

- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Alertas y notificaciones
- Controles o permisos de acceso
- Gestión de eventos
- Gestión de investigaciones
- Gestión de seguridad
- Gestión de visitantes
- Panel de comunicaciones

## Integraciones (en total: 11)

- Cisco Meraki
- Envoy
- Gingr
- Google Calendar
- Google Workspace
- Kangarootime
- Microsoft Azure
- Okta
- OneLogin
- RecDesk
- Sumo Logic

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Sistemas de seguridad física](https://www.capterra.cl/directory/30595/physical-security/software)

## Categorías relacionadas

- [Sistemas de seguridad física](https://www.capterra.cl/directory/30595/physical-security/software)
- [Software de control de acceso a la red (NAC)](https://www.capterra.cl/directory/32855/network-access-control-%28nac%29/software)

## Alternativas

1. [Brivo Access](https://www.capterra.cl/software/1017007/brivo-access) — 4.3/5 (54 reviews)
2. [RemoteLock](https://www.capterra.cl/software/1035199/remotelock) — 2.8/5 (18 reviews)
3. [Novagems](https://www.capterra.cl/software/188725/novagems) — 4.5/5 (20 reviews)
4. [Resolver](https://www.capterra.cl/software/147599/resolver) — 4.4/5 (79 reviews)
5. [Silvertrac Software](https://www.capterra.cl/software/135436/silvertrac-software) — 4.7/5 (279 reviews)

## Opiniones

### "Kisi: Simplifying Security at Business Park" — 4.0/5

> **David A.** | *21 de febrero de 2024* | Seguridad e investigaciones | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Kisi's intuitive platform empowers us to manage access like a pro, ensuring our security posture remains strong.
> 
> **Puntos en contra**: While Kisi excels in core features, advanced investigation tools could be more robust.
> 
> Kisi has significantly improved access control and security management. Its user-friendly interface and extensive features, like granular access control and real-time alerts, have streamlined our operations and provided valuable insights. While some advanced features could be further enhanced, Kisi has demonstrably increased our security posture and given us much-needed peace of mind.

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### "Enjoying the system\!" — 5.0/5

> **Delrae** | *23 de enero de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love that I have Remote Access to be able to let people in my Gym from home when needed. The setup process for members is super easy as well and being able to navigate the system is user friendly.
> 
> **Puntos en contra**: It was a little difficult to setup at first and i already had a system it was replacing. I had to hire my security company to come change it for me. It decided to have a bug last week (less than 6 months old) where it needed a power reset. I had to get my security company back again to help me because I was not familiar with what wires to disconnect. Support is great though
> 
> It had been great, support tries to help the best they can although sometimes a phone call over email would be best. But they make sure to answer all questions and get you back up and running.

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### "Stay Away From Kisi" — 1.0/5

> **Adam** | *9 de enero de 2026* | Bellas artes | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: It mostly does what it says it will do. For the most part, I don't have to think too much about it. But that's not saying much.
> 
> **Puntos en contra**: It's a very bare bones system. Stripped down and cloud-hosted for no other reason (for most organizations) than to charge an exorbitant amount for a subscription (for a DOOR LOCK). The hardware is low quality. The nfc is very finicky so if you plan on that being your main access method, maybe look into another system.
> 
> I had a horrible experience with Kisi. We used Kisi for 3 years. It was installed and paid for through a contractor. That contractor missed a payment to Kisi (we paid the contractor in full and on time) which caused our subscription to be canceled. I reached out to Kisi directly to resolve the issue and they informed me that the plan I was on no longer exists and if I want to get my subscription active again, I'd need to be in one of the new tiers which START at 4 times more than we have been paying for years (for the same functionality, mind you). When explaining the situation to Kisi, how we paid for the year on time and any missed payments on Kisi's end we're between their own contractor and Kisi, not us the customer. They did not look out for their customer at all. I got the cold shoulder from Kisi. Obviously I'm not going to get price-gouged by some low level tech company, so we ripped the Kisi system out and replaced it with a much more feature-rich access control system that is 100% subscription free. Our new reader is beautiful and has facial recognition, per-user pin options, NFC, and mobile NFC. It has a screen and camera so we were also able to replace our smart doorbell with our beautiful new Ubiqiuti system. We're now able to display our logo on our reader as well.

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### "Worst integration EVER with Exercise.com" — 1.0/5

> **Steve** | *2 de mayo de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The quick Db relationship with Exercise.com, was fast and worked well. good reporting for most needs
> 
> **Puntos en contra**: It will NOT WORK IN THE COLD&#10;AKA Wisconsin winters - see the documentation&#10;32"f degrades functionality&#10;-4F will not work&#10;members left out in fridgid temps
> 
> It was fine at temps above 32' F, lower than that, as the documentation clearly states, IT WILL NOT WORK

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### "Guns beware" — 1.0/5

> **Jason** | *1 de mayo de 2025* | Servicios e instalaciones recreativas | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Integrated well with our website&#10;Easy to use&#10;Mobile phone ready
> 
> **Puntos en contra**: Kisi will price gouge you&#10;Dishonest company&#10;Riding cost with no added value
> 
> Things were going well at first. Then they no longer honored our 3 year license and began charging us 5 times the original price because we are a fitness center. The businesses that helped build this company were punished for their loyalty

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