--- description: ¿Qué piensan los usuarios de Qminder? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Qminder gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Qminder - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de planificación](/directory/30087/scheduling/software) > [Qminder](/software/160462/qminder) # Qminder Canonical: https://www.capterra.cl/software/160462/qminder Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.cl/software/160462/qminder?page=2) > Un sistema de gestión de colas de tareas que mejora la experiencia del cliente y proporciona información en tiempo real. > > Veredicto: 93 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Qminder? Qminder busca ayudar a las empresas a digitalizar la experiencia de la espera en colas. Este sistema no discrimina sectores: del comercio minorista a la salud, hasta la educación; todos pueden beneficiarse. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 93 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Qminder - **Ubicación**: London, RU - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: US$429,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, México, Reino Unido ## Funciones - Alertas y notificaciones - Automatización proceso/flujo de trabajo - Base de datos de clientes - Creación de informes y estadísticas - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de colas de espera - Gestión de contactos - Gestión de la disponibilidad - Lista de espera pública - Lista de seguimiento - Mensajería SMS - Para gobiernos - Portal de autoservicio - Preinscripción - Priorización - Recordatorios - Reserva en línea - Seguimiento de listas de espera - Seguimiento de tiempo de espera - Self Check-In/Check-Out - Third-Party Integrations ## Integraciones (en total: 9) - Acuity Scheduling - Gmail - Okta - OneLogin - Pipedrive - Slack - SurveyMonkey - Typeform - Zapier ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas de planificación](https://www.capterra.cl/directory/30087/scheduling/software) ## Categorías relacionadas - [Herramientas de planificación](https://www.capterra.cl/directory/30087/scheduling/software) - [Software para gestionar gobiernos](https://www.capterra.cl/directory/20048/government/software) - [Software para agendar citas](https://www.capterra.cl/directory/30757/appointment-scheduling/software) - [Software para control de visitantes](https://www.capterra.cl/directory/10020/visitor-management/software) - [Software para gestión de listas de espera](https://www.capterra.cl/directory/31495/waitlist/software) ## Alternativas 1. [GymMaster](https://www.capterra.cl/software/57469/gymmaster) — 4.7/5 (165 reviews) 2. [Archie](https://www.capterra.cl/software/1023304/archie) — 4.9/5 (81 reviews) 3. [Vizito Control De Visitantes](https://www.capterra.cl/software/147970/vizito) — 4.7/5 (168 reviews) 4. [The Receptionist for iPad](https://www.capterra.cl/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews) 5. [Greetly](https://www.capterra.cl/software/152835/greetly) — 4.9/5 (79 reviews) ## Opiniones ### "More than Queue Management - an Integral Part of Creating Outstanding Customer Experiences" — 5.0/5 > **Dana** | *19 de septiembre de 2018* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I worked with Qminder across 200+ sites. What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of. It was easy to work with the Qminder team to initially set up the queue management system and tailor it to our tastes. They always gave us outstanding support. > > **Puntos en contra**: There was a small amount of company friction as we had to move to Apple TV for the displays. But the interface improvements were worth it. > > Overall we were able to process a LOT more visitors, reduce wait times and capture a lot more information about visitors (thanks to the extremely sophisticated and well-documented API). It was a core contributor of an increase of efficiency, overall capacity and customer happiness. ----- ### "Great product" — 5.0/5 > **Sedric** | *4 de abril de 2022* | Comercio mayorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Being aple to track walkin customers and pull up the data. > > **Puntos en contra**: Nothing I can think of. I enjoy the software. > > 10/10 ----- ### "Qminder as a user" — 4.0/5 > **Lorilyn** | *14 de junio de 2023* | Salud, bienestar y deporte | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Being able to get notifications when new patients are added to the que. > > **Puntos en contra**: Even though I only have one department line selected, I still get notifications for long wait times from other departments. ----- ### "Maintaining Flows and Queues of Visitors." — 5.0/5 > **Bintu Keithane** | *18 de marzo de 2021* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It helps in maintaining flows of visitor and managing waiting lines. It allows visitors to check-in for getting services through their mobile devices from anywhere like homes or waiting in their cars. It helps in social distancing and minimizing the risks. It provides seamless queuing management systems. It provides actionable insights and helps in reducing operational waste. A queue management system helps in making every job easier. > > **Puntos en contra**: It has limited tools for extracting more data. Its user interface needs some improvements. It may slow down sometimes and not able to notify you about queues status. Some controlling and customizing features need some improvements. > > It helps in gathering customer data and information. People don’t have to wait for a long time in long queues. It helps in gathering name and other information related to customers and helps in informing them about their queue status. It helps in providing customized experiences to visitors. The queue management system is perfect for clinics, schools, and big stores. It helps in notifying automatically ----- ### "Qminder is a great product" — 5.0/5 > **Christina** | *14 de marzo de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Qminder has drastically improved our workflow by streamlining the process of how patients sign in. We now have a way to track our wait time and service time, and have statistics at our fingertips\! It is easy to use for everyone (even those that struggle with technology). I like that Qminder is constantly working to add enhancements and improve their software. > > **Puntos en contra**: I really don't have any complaints, Qminder is a great product for a great value. > > Qminder has drastically improved our workflow by streamlining the process of how patients sign in. We now have a way to track our wait time and service time, and have statistics at our fingertips\! I like that we have our own client representative; it makes communication easier and more direct. Qminder seems to really care about their customers because they seek feedback and they are constantly enhancing their product. Honestly, our business relationship feels more like a partnership. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.cl/software/160462/qminder?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/160462/qminder) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados