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Sobre SabeeApp

Sistema de recepción, administrador de canales, motor de reservas por Internet y procesador de pagos en una aplicación basada en la nube para hoteles.

Descubre más sobre SabeeApp

Puntos a favor:

At the beginning I needed help that I received from the Support TeamSafe way to avoid cross bookingEasy to handle bookings and invoicing.

Contras:

No Owner login and dashboard. No Integrated Accounting Software.

Valoraciones de SabeeApp

Evaluación media

Facilidad de uso
4,8
Atención al cliente
4,7
Funcionalidades
4,5
Relación calidad-precio
4,6

Probabilidad de recomendación

9,3/ 10

SabeeApp tiene una valoración global de 4,8 estrellas sobre 5 según las 72 opiniones de usuarios de Capterra.

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Filtrar opiniones (72)

Andrew
Andrew
Resort Manager en Omán
Usuario de Linkedin verificado
Hostelería, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Super Fast Full Control

5,0 hace 3 años

Comentarios: Very lucky to work with SabeeApp

Puntos a favor:

The most important points for me using SabeeApp is how easy system and high connectivity

Contras:

more features are required, for Pay Masters (pseudo rooms) , Online Payment Options, Two bookings can be shared at the same room / unit.

Chatchapat
Reception Manager en Tailandia
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Amazing of all times!

5,0 el año pasado

Comentarios: I used some of the channel managers before I found Sabeeapp and by the time I knew what Sabeeapp could do I desired to take off the last channel manager immediately.

Puntos a favor:

I have been using Sabeeapp for many years and everything looks really good! the system works smoothly and has nice UI tools, Easy to understand even if you haven't read the manual before. Also, the team of Sabeeapp team is strong and very helpful!

Contras:

The mobile interface is the least functional and has too big an icon compared with the PC platform.

Usuario verificado
Usuario de Linkedin verificado
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

very confusing outlook

2,0 hace 3 años

Puntos a favor:

It was easy to learn using the application.

Contras:

It was confusing to see the calendar, didn't offer an option to talk to guests through the channel manager, we had more work with it than with out it

Paul
Owner en Irlanda
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Pauls Sabee experience

5,0 hace 3 años

Comentarios: My overall experience with Sabee is excellent. Compared to the system that was being used before I took over Sabee has made my system much more efficient, it has helped me to avoid double bookings and it has saved me so many staff hours with its efficiency.

Puntos a favor:

I love everything about it. It is very easy to use, works seamlessly with the channels and i dont think I have ever had a double booking since I started using it.

Contras:

There is one thing that really annoys me. When you make a group booking online the system sends a group confirmation. However when I make a group booking manually I am unable to send a group confirmation. The solution is there and I am sure it can not be that hard to make this available . I have requested this a number of times and I have been fobbed off by customer service. I always learned that customer service was giving the customer what they want. Not in this case unfortunately.

Andang Ferry
Corporate General Manager en Indonesia
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

just one click you can do a lot

5,0 hace 3 años

Comentarios: Sabee in our opinion is a software that has various features in it that make it easy for us to work whenever and wherever we are without the slightest difficulty because the operation is very easy and can be used on cell phones.

Puntos a favor:

It's easy to understand and operate, what's more important is that the team at Sabee was very helpful when we had difficulties

Contras:

In the invoice, the balance still appears even though the payment has been completed and we have to manually post it on the service menu and reduce the amount

Kerry Ann
Sales Manager en Turquía
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

K Kaya SabeeApp Review

5,0 hace 3 años

Comentarios: Direct bookings have increased phenomenally since using SabeeApp

Puntos a favor:

The ease of use and the best support team I have come across in 20 years in the hotel industry

Contras:

Guests should be able to manage their bookings online, without having to contact us. Rooms should be able to be "locked" to a specific booking.

Filipe
owner en Portugal
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best channel manager

5,0 hace 3 años

Comentarios: great

Puntos a favor:

I have a small guesthouse and after trying several channel manager I found that sabeeapp is the easiest to use. My recommendation is to avoid comparation of features side by side. Many channel managers do the same as sabeapp (in a features list) but the implementation, easy to use, custumer support has no comparation with sabeeapp.

Contras:

they lack some specific features for my country. Like certificate invoice system and direct automatic comunication of guest information with authorities. Some Portuguese channel manager already do this but no way I would change just for this.

Ameen
Administrator en Maldivas
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Cloud Hotel Management App

5,0 hace 3 años

Comentarios: It is a good online application for PMS and booking engine, major OTA connections are available.

Puntos a favor:

The UI great and ease of use. Minor adjustments are required.

Contras:

Slow upgrade and development, minor adjustment of UI and ease of entry, user level management.

Nóra
managing director en Hungría
Deportes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Opening my guest house business SabeeApp was best choice

5,0 hace 2 años

Comentarios: Practically SabeeApp does everything for me! For my enterprise for guests for authorities

Puntos a favor:

At the beginning I needed help that I received from the Support TeamSafe way to avoid cross bookingEasy to handle bookings and invoicing

Contras:

Adding guest names you have to erase firstContent of the invoice is difficult to modify

Respuesta de thePass

hace 2 años

Thanks so much for leaving us a 5-star rating - It makes our hearts sing knowing that our software makes your day easier.

Manolis
Manolis
Managing Partner en Grecia
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great all in one system

5,0 hace 7 años

Puntos a favor:

A great cloud system for my hotel's reservations, with a lot of data analysis statistics and user friendly interface..

Contras:

The API connection with other Internet booking engines. maybe they can add a chat service directly with the guest or built online check-in and Integrated automated payments

Respuesta de thePass

hace 7 años

Thank you Manolis! I have a feeling that our upcoming features will make you very very happy and your mentioned minuses of the system will be turned to pluses :)

Maciej
General Manager en Colombia
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Clean and efficient

4,0 hace 3 años

Comentarios: Good

Puntos a favor:

Clean design, good visual calendar. good channel manager.

Contras:

Cannot export fully customizable reports of check-ins and check-outs of clients (Colombian immigration service). Cannot export financial data easily and with flexibility (including Booking channel used). Poor design of IBE. Complicated and not comprehensive reporting.

Dora
sales manager en Hungría
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

sales manager view

5,0 hace 3 años

Comentarios: Very experienced and fast customer service, good value for money.

Puntos a favor:

Easy to work with, easy to find the functions, good visuality

Contras:

some reports are missing, and there is no pick up chart for revenue management. Some guest advisor function are missing for automatic operation

Fidan
Owner en Albania
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best PMS in the market, with minor additions it is the best choice for small and medium properties.

4,0 hace 3 años

Comentarios: Exceptional, I would not change it for any other.

Puntos a favor:

Easy to use, intuitive, rich features and easy to train staff on. All you need in one place

Contras:

Breakfast data and reporting, lack of customization for small markets, lacks GDS connectivity.

Cressida
Manager en Irlanda
Hostelería, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Easy to use, great customer support, SabeeApp has helped in growing our business.

5,0 hace 7 años

Comentarios: SabeeApp has helped our business grow and I can now manage some aspects of the business from anywhere in the world because of the cloud based software.

Puntos a favor:

I like that it is easy to use and easy to train employees in using it. I love that it is cloud based - even if I am out of the office I still have control of our reservations, if an employee is having trouble with a reservation I can go on my cloud, login and see the exact reservation they are talking about and help them overcome the issue from anywhere in the world. SabeeApp has helped give me peace of mind as if I am away on business or holidays I can still see what is going on in my business as it is cloud based software. I like that guests can have the choice of many different forms of payment ex. card, pay-pal, bank transfer and cash. The Price Wizard is great and very easy to use, with a few clicks I can put our prices higher or lower depending on demand and easily create strategic prices. I like that we can make special offers for the IBE although the link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page. The reports are very helpful and the variety of reports are great - sales by month, week, year etc. and demographics of who are market are. I love the channel manager with SabeeApp as it connects to our other online channels and syncs straight away! We are connected with Booking.com and Airbnb and we may now look into connecting with more because of how easy it is with SabeeApp.

Contras:

I do not like that there is no spell check for example, if a typo occurs, the misspelled word is not recognized and not underlined red - I always have to check for any spelling errors which can be time consuming as the text is also very small. I cannot seem to connect with my TripAdvisor review express, however this could be a fault on TripAdvisor's side. The link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page.

Respuesta de thePass

hace 7 años

Very glad to see that SabeeApp can help in your every day life! That's what we are trying to achieve :)

Ricardo
Owner en México
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

I really like the way it works

5,0 hace 3 años

Comentarios: i love it, and i want it to improve even more,

Puntos a favor:

online, easy, pretty fast (nor awesome but very good) is not that expensive, and nor very hard to use, some of my employees says is the easiest the have use compared with others

Contras:

the lack of some kind of offline data for remote and/or limited confection as in my case can be troublesome some times

Talha
hotel manager and owner en Francia
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

For me the must important point is : if you have a probleme sabeeapp staff help you very fast

5,0 hace 2 años

Puntos a favor:

service for explaning and help from the staff of sabeeapp

Contras:

more simple to use will be better and more colours

Respuesta de thePass

hace 2 años

Thank you, Talha, for your kind feedback and for leaving us a 5-star rating – it's much appreciated. We will share your colour feedback with the product team.

Usuario verificado
Usuario de Linkedin verificado
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Manager

5,0 hace 3 años

Comentarios: Great support team and friendly user

Puntos a favor:

Dashboard, Yearly performance comparison report

Contras:

Distribution, PMS and Prices. Difficult to find out sometimes.

Caroline
General Manager en RU
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

General Manager

5,0 hace 3 años

Comentarios: Its been really good

Puntos a favor:

The layout is easy to understand and to training new people; overall is quickly to find any mistake made and sort it out. All clear to see all tools that sabeeapp can offer.

Contras:

Need to create a fake reservation to post any extra upsells.

Fanni
Receptionist en Hungría
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy operation, fast communication with customer service, development

5,0 hace 3 años

Comentarios: Product and customer service is great, extremely helpful and trained.

Puntos a favor:

Calendar view makes it easy to manage my bookings. Price management, I can change for a period but even for a whole year. Cloud based, so I can watch it anywhere and anytime something happens. Modifications/improvementsd for users. Aids available in my own language (Hungarian).

Contras:

More features are unnecessary for me (for example: I don't bill with this system). Interface is difficult for iPhone. It takes time to figure out the new view after improvements.

Kris
Resort Manager en Tailandia
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Very responsive client service - easy to use - cloud based with unlimited accounts

5,0 hace 3 años

Comentarios: Overall, we have been very satisfied with SabeeApp. The value for money is great, customer service is very responsive and answering all our questions without delay. The channel manager works very well.
We tried 2 other PMS that did not suit our needs, we highly recommend SabeeApp.

Puntos a favor:

- Clear calendar - easy to move bookings - a lot of flexibility to suits different types of hotels - possibility to export datas - easy to use for all our staff, even on mobile phone.

Contras:

- The pre-payment invoicing system is not flexible and the invoice layout is not great / text size is tiny and difficult to read. - The cutting tool to split bookings (when guests change room / upgrade) can be improved. - Connections problems when using VPN.

Jordan
Hotel Manager en Hungría
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Top favorite software

5,0 hace 3 años

Comentarios: We used SabeeApp for managing a Hotel, 2 Hostels and several vacation rentals for around 5 years now, it has been always giving an upgrade of easing the job. Reports are very useful in all what a hotel manager, sales and marketing manager need.
Deserves a 5 stars rating for everything

Puntos a favor:

-User friendly interface, easy to set up and train colleagues. - Comprehensive wide range of reports - Good connectivity - Excellent customer support

Contras:

As an old SabeeApp user, housekeeping data needed a lot of improvements, SabeeApp team are doing great job so far, but still needs some little improvements

Aydin
Hotel Manager en Turquía
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Life is Easier with Sabee App at Diplomat

5,0 hace 3 años

Comentarios: Good.

Puntos a favor:

Easy to use. Anyone can adapt to it in days.

Contras:

The integration between Bizim Hesap and Bulut Adisyon do not work as good as Sabee App. Communication is not good enough to run a successful business. It requires too much manual work.

Pathon
Vice Chief Executive Officer en Tailandia
Hostelería, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Happy for the Sabee product but have many room be able to development

5,0 hace 3 años

Puntos a favor:

1.Easy to use to our staffs. 2.Decrease the time to manage many booking from OTA. 3.Increase overall of productivity to the front office. 4.Increase the efficiency to sell the room to customers.

Contras:

1.The patterns and detail to create the documents such as receipt, invoice Etc. not following the regulation of Thai taxes department that effect to can not use this function. 2.Application of housekeeping not stable and difficult to use. (In term of housekeeping opinion) 3. Have not the mobile application as ios and android.

Hugo
Manager en Indonesia
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Esy of use also on your mobil

5,0 hace 3 años

Comentarios: Easy to use, mobil friendly, clean interface, fantastic and friendly support, i would recommend it with easy to somebody else...

Puntos a favor:

Years ago after changing our pms i tested a lot of pms, but SabeeApp was the only one with full functionality on a mobil device. Also the user friendly use and the customized setup for our staff is a big pro.

Contras:

Would like some more implentations with other software, but they are working on that

Elie
GM en Líbano
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Wonderful Software!

5,0 hace 3 años

Comentarios: Great experience, highly recommended.

Puntos a favor:

- Ease of use for daily operators - Functionalities - Channel Management - Reservations Management - Reporting Tools

Contras:

No Owner login and dashboard No Integrated Accounting Software