Opiniones de Xero

Sobre Xero

Hermoso software de contabilidad en línea alojado en la nube para pequeñas empresas. Accesible en cualquier momento y en cualquier lugar. ¡Experimenta tu versión de prueba gratis ahora!

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Puntos a favor:

Integrates well with adds on to provide more sophisticated reporting. Integration with AI products such as ReceiptBank and Approval Donkey also work well.

Contras:

1099 reports are too limited. Tracking categories are too limited.

Valoraciones de Xero

Evaluación media

Facilidad de uso
4,3
Atención al cliente
4,0
Funcionalidades
4,3
Relación calidad-precio
4,2

Probabilidad de recomendación

8,2/10

Xero tiene una valoración global de 4,4 estrellas sobre 5 según las 2.684 opiniones de usuarios de Capterra.

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Karim
Finance Controller
Usuario de Linkedin verificado
Diseño, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

One stop Accounting solutions for Small to Medium organisations.

4,0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Miguel Angel
Miguel Angel
Diseño en Ecuador
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

La mejor opción para llevar un registro financiero y contable.

5,0 el mes pasado Nuevo

Comentarios: Es una herramienta sólida y completa para la gestión financiera empresarial, pero los usuarios deben considerar cuidadosamente los costos y la necesidad de características avanzadas antes de decidirse por esta plataforma. Además, algunos usuarios pueden requerir capacitación adicional para aprovechar al máximo todas las herramientas y características que ofrece Xero.

Puntos a favor:

Xero es una plataforma intuitiva y fácil de usar que no requiere habilidades técnicas avanzadas para poder trabajar con ella, siendo accesible en cualquier lugar debido que la plataforma se basa en la nube, lo que significa que los usuarios pueden acceder a ella desde cualquier lugar y en cualquier momento. Además, ofrece una amplia variedad de características y herramientas que permiten a los usuarios ajustar la plataforma de acuerdo a sus necesidades.

Contras:

Xero puede ser costoso para algunos usuarios, especialmente para aquellos que requieren de características avanzadas y personalizaciones, incluso es posible que algunos usuarios necesiten capacitación adicional para poder utilizar todas las características y herramientas.

Jesus
Contador en México
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Plataforma Contable

4,0 hace 6 meses

Comentarios: La plataforma esta en constante mejora, lo que significa que a futuro podrá ser muy sólida en el mercado. Es de facil acceso y su interfaz es super ligera lo que hace que no requiera de mucha data para navegar por las diversas opciones del menú.

Puntos a favor:

Es una plataforma práctica de usar, permite integrarse con otras plataformas como Stripe para mejorar procesos de cobranza y pagos. Es muy versatil y lo mejor de todo es que estan en constante mejora por parte del desarrollador creando nuevos estilos de reportes

Contras:

Anteriormente tuve muchos problemas para importar facturas masivas ya que tenia un limite de carga, actualmente no sé si el error fue corregido, motivo por le cual se hizo una integración con Stripe para evitar este tipo de errores.

Almudena
Especialista comercial en España
Seguros, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Xero está cambiando el panorama de la contabilidad en la nube

4,0 hace 3 meses

Comentarios: Mi experiencia con Xero se puede describir como satisfactoria, ha simplificado mi flujo de trabajo y me ha ahorrado mucho tiempo y esfuerzo, ya no paso muchas horas en la oficina. Recomendaría este software a todo el mundo.

Puntos a favor:

Xero gestiona toda la contabilidad de los negocios directamente. En particular, la automatización del proceso de conciliación bancaria es un ahorro de tiempo increíble, se conecta a bancos y tarjetas de crédito. Además, se integra fácil y efectivamente con otro software basado en la nube, lo que mejora la usabilidad de Xero.

Contras:

Mi principal problema era que me gustapoder crear diferentes direcciones de entrega en facturas que tienen una dirección de factura pero diferentes ubicaciones de entrega, ya que es importante especificarlo. Para solucionarlo, lo escribimos en el cuerpo de la factura; sin embargo, con los sistemas anteriores hemos podido ingresar múltiples direcciones de entrega, para una dirección de factura y seleccionar la requerida cada vez.

maría del mar
rrhh en España
Recursos Humanos, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

App muy sencilla y fácil de utilizar

5,0 hace 6 meses

Comentarios: Es una app que utilizo diariamente para la gestión de la contabilidad de mi empresa, con ella realizo la facruración , el inventario, las compras, los gastos, etc.Por su bajo coste, es accesible para todas la empresas, te ayuda ha hacer tu día a día más dinámico y llevadero, y lo pueden utilizar tanto pequeñas como grandes empresas.

Puntos a favor:

Lo que más me gi¡usta de Xero es que es accesible para todo el mundo y es muy efectiva para hacer tu día a día más llevadero y ahorrar tiempo.

Contras:

Lo que menos me gusta, es que es un poco compleja, ya que para su utilización se requiere tener conocimientos en materia de contabilidad.

Mónica
Mónica
Founder en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Solución contable para autónomos

5,0 hace 2 meses

Puntos a favor:

Xero es una solución de contabilidad online fácil de usar, accesible y que te permite automatizar procesos y cuentas en tiempo real. Si buscas una herramienta contable eficaz, te puede servir.

Contras:

Resulta complicada de aprender si no tienes mucha experiencia en contabilidad. El soporte al cliente no es tan sencillo cuando tienes dudas contables de la aplicación.

Iago
Iago
Planificador de producción en España
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Software de contabilidad perfecto!

5,0 hace 4 meses

Comentarios: Xero permite ahorrar tiempo principalmente a través de la automatización de cuentas bancarias y reglas bancarias. Como con todo este tipo de software, hay ciertas cosas que le faltan, pero Xero está mejorando continuamente.

Puntos a favor:

Fácil de usar. Buena integración con nuestro software de gestión de inventario y con las cuentas bancarias. Diferentes usuarios pueden tener diferentes niveles de acceso (por ejemplo, acceso a recibos y facturas pero sin acceso a datos bancarios).Incluye muchas otras posibilidades que se van conociendo y aprendiendo cuanto más lo uses!

Contras:

Creo que la mayor desventaja del software es el precio, la tarifa de suscripción mensual es demasiado alta . Aparte del precio, la única otra desventaja es que el soporte es solo por correo electrónico lo que lleva más tiempo resolver los problemas.

Iván
Iván
Desarrollador Web Full Stack en Perú
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Xero Facturacion por E-mail

5,0 hace 6 meses

Comentarios: Bastante buena. El precio del producto es mas caro que otro software que use anteriormente pero sus herramientas lo valen por completo.

Puntos a favor:

Es facil de usar ya que el diseño es bastante limpio e intuitivo. Las herraminetas son muy faciles de ubicar.

Contras:

Al principio si no tienes mucha experiencia se pueden cometer errores con la facturacion por e-mail

Lourdes
Lourdes
Asistente al Cliente en Uruguay
Usuario de Linkedin verificado
Supermercados, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

El contador en forma sencilla

4,0 hace 3 meses

Comentarios: Es un programa que nos ahorra tiempo, si bien aún puede mejorar es una gran herramienta de contabilidad.

Puntos a favor:

Fácilidad de uso, interfase integrada, funciones para integrar cambios en forma sencilla.

Contras:

Problema al cargar gran cantidad de datos, tarifa muy alta.

yuly
asistente administrativo en Perú
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

mi xero

5,0 hace 7 meses

Comentarios: me ha ayudado mucho, en cuanto a una mejor contabilidad y orden.

Puntos a favor:

toda la información la encuentras en la nube, sus herramientas para la facturación son increíbles, fácil de usar, sus alertas y notificaciones son de gran ayuda.

Contras:

todas sus funciones son excelentes. cada una cumple su función y gestión.

Kathryn
Kathryn
Owner en EE. UU.
Usuario de Linkedin verificado
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Affordable professional level accounting software for small business

5,0 hace 4 años

Comentarios: It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I realized the default accounts/descriptions for expenses did not correlate 1:1 to IRS categories. (I should have checked this more closely when I set up my accounts because it's a New Zealand company, and the previous product was local.) This means I will need to double-check all my transactions for 2018 and the IRS has my vastly overestimated tax payment until I can do that and file my return on an extension. I've had a much better experience importing data from financial institutions because Xero uses a well-known importing service that is trusted by the institutions. I like being able to match multiple invoices to bank deposits because I usually don't run to the bank for each check. This will be more valuable as my company grows. I should probably find an accountant to assist me with this, but I haven't found an accountant who understands both craft businesses and Xero.

Puntos a favor:

Professional double entry software at a very affordable price Accommodates both cash and accrual accounting Links to financial institutions to get transactions Uses standard importer recognized by the financial institutions instead of just trying to log in remotely (and triggering fraud alerts) Can match multiple invoices to a single deposit transaction imported from bank Can keep using Xero as company grows

Contras:

Pre-existing expense categories/descriptions don't map 1:1 with IRS definitions, so I'm having to go back to all my receipts to make sure expenses are entered in proper accounts because I didn't realize this when I switched More difficult to focus on specific expense categories to check transactions Have not been able to import historic data from previous app (possibly because it's not double entry) so I am still paying the subscription on that software to retain access to my data No integration with Craftybase, so I have to enter supply purchases and customer invoices there independently

Laura
Laura
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

To keep track of finances, Xero is a small business' best friend

4,0 hace 2 meses

Comentarios: We've suggested Xero to a few clients and even forced them to switch from their current accounting software because of how much superior it is than its competitors.

Puntos a favor:

If you're not an accountant, Xero is still simple and straightforward to use. Daily operations are based on the straightforward processes of making payments to suppliers and receiving money. It's the best option for a company of that size. It's simple and straightforward to use this accounting software to keep track of your company's money. This program is something I use constantly.

Contras:

Xero is designed for small businesses, therefore it has basic restrictions (journal approvals, etc.). As a company's billing operations reach a certain mass, they outgrow a single Xero instance and require the use of many instances running in parallel to process all of the bills.

Christopher
CTO en RU
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

The clean and clear accounting software

5,0 hace 2 meses Nuevo

Comentarios: Since I started using it, everything I have needed Xero for has been straightforward. It takes minutes to get a basic invoice setup and sent to a client, and not much longer to make a more advanced invoice. It is easy to connect to your bank account and reconcile incomings and outgoings. It is also easy to give your accountants access.Overall, Xero makes it easy for you to avoid mistakes, and very importantly it has plenty of functionality that will allow it to grow with a company, as you need more advanced features, they are there, often at little to no extra cost. Having Xero helped a lot when starting my business, by making handling my fiances and accounting clean and clear.

Puntos a favor:

Xero provides a clean and straightforward experience. It has plenty of features for most use cases, but provides functionality that is easy for anyone to use from small business owners up. The integrations they provide, both with Open banking, and allowing you to give your accountants access, make it a breeze to correctly handle your finances and avoid time consuming mistakes come the end of the tax year.

Contras:

Having used Xero for many years, there is not much that I have found that I don't like about the system. Sole traders may find the 20 invoice a month restriction limiting, but that only applies to the Starter subscription. The prices of the others are more than reasonable to validate upgrading which gets you unlimited invoices. On occasion there will be bank feed issues, at which point you might be left wondering why your balances don't match. Finding out there is an issue with the feed from your particular bank is not obivous, but can be found by clicking through to their "Why is this different" page. From my experience this is the only con, and it is quite minor.

Helen
CEO en RU
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The biggest but not the best accounting software

3,0 hace 2 meses Nuevo

Comentarios: We are a growth stage startup that originally used Xero because everyone else did and it was easy to integrate. We continue to do so for bank reconciliations and this is what we feel they're best at, but it's so hard to use and incredibly manual, that we've moved a lot of our other features away.

Puntos a favor:

Due to its size widely integrates with lots of other tools. Gives you a basic view of your business, and is relatively cheap, so if you're just starting out could be all you need. Provides a lot of functionality likes bank reconciliations, expenses, reporting, invoicing.

Contras:

There seems to be little attempt to improve the product or make it user friendly. Feels like it was build 15 years ago and not much has changed. When you suggest product improvements nothing happens, which is testament to this mentality. Very clunky, no ability to customise.

Loretta
Contract Bookkeeper en Australia
Contabilidad, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great accounting package for any business

5,0 hace 3 semanas Nuevo

Comentarios: Overall Xero provides business with all the basics at a reasonable price. Support is only via online chat request and can take some time to return the answers (which you need to login to the account to see) but overall its a good well rounded program that is fairly easy to use by all.

Puntos a favor:

Bank feeds are simple and easy to use. Entry of sales invoices and sending easy. Can upload documents and evidence for almost every transaction whether in sales, purchases or journals area which is very handy - dont need to go searching for docs at EOFY for the accountants.

Contras:

Reports can be a bit restricted on what you can include or exclude so can be tricky to get the right one to pull the info you need. Sometimes setting up bank feed can be tricky. Payroll needs more features and simplified. You have lots of different tabs and areas for the information to go so its a process to ensure nothing is missed

Maciej
Co-founder & Marketing Director en Kuwait
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Comprehensive Accounting Software for Small Businesses

5,0 el mes pasado Nuevo

Comentarios: Overall, Xero is a great accounting software for small businesses. It is packed with features and has a user-friendly interface. The cost is quite high, but it is worth it for the features that it provides. The customer support could be better, but the overall experience has been positive.

Puntos a favor:

Xero is an incredibly comprehensive accounting software that is perfect for small businesses. It has all the necessary features for managing finances and the user interface is easy to use and understand. I love how it can be integrated with other accounting programs and it is constantly being updated with new features and improvements.

Contras:

Xero can be quite expensive as compared to other accounting software and the customer support is not always as helpful as one would hope. I have also encountered some glitches that can cause problems when trying to get things done.

Faruk
Accountant en Turquía
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

A great premium software with the all the right integrations

5,0 el mes pasado Nuevo

Comentarios: Overall, Xero is great accounting software available in the clould. Its ability to allow workers to work remotely and monitor work is highly useful. It has great accounting tools at your fingertips. The great selection of integrations also help with syncing workflows and tasks cross different platforms like document collections and processing, job management and payment processing.

Puntos a favor:

There is a constant improvement of the Xero Blue platform with new integrations coming all the time (like the Karbon integration for contact sync just announced) The Dashboard is highly intuitive and gives an up to date snapshot of the business when you loginThe ability to create reports is highly useful, especially the new update that gives a modern interface with features like budgets for P & L Statements. The ingratiations (an constantly expanding selection)

Contras:

Features like HubDoc that come with Xero have not been updated in years. When compared to their competitors like DEXT they are severely lacking in features and usability. Xero invoicing is very basic, no ability for direct debit payments, no engagement letter etc. Document management software like Suitfiles needs to be used, there is currently no direct integration for document management like Karbon has. Integrations into Xero Green (XPM) basic, XPM has not been updated in many years and to an overhaul to compete. Pricing when compared to software like software assistant is more premium.

Anthony
University Intern en Ecuador
Usuario de Linkedin verificado
Fabricación de productos eléctricos/electrónicos, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Xero, the complete accounting solution for small businesses.

4,0 el mes pasado Nuevo

Comentarios: As an IT intern, I got the opportunity to use Xero to manage the accounting and payroll for a small business project in my university. In my experience, managing the small business finances with Xero has shown to be an effective and user-friendly option. Our institution gained a lot from the tool's capacity to be customized to meet our specific needs and from having the chance to collaborate online with other team members.

Puntos a favor:

Xero is a comprehensive online accounting tool that offers a wide range of features for the financial management of small businesses. With Xero, users can manage invoicing, purchasing, inventory, payroll, and more in one platform, making financial tracking a breeze. Additionally, Xero offers an intuitive and user-friendly interface, as well as the ability to customize the tool to meet the specific needs of each business.

Contras:

Xero is a powerful and effective accounting solution, however it might not be appropriate for all types of businesses. The tool's learning curve might be steeper than anticipated for some businesses, and the platform might not be scalable enough to meet their demands as they expand for new businesses.

Siphiwe
Senior Bookkeeper en Sudáfrica
Práctica médica, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Using Xexo daily

4,0 el mes pasado Nuevo

Puntos a favor:

Easy to learn if you have used other systems before.

Contras:

better pricing for clients without the use of third parties

Andrea
Product Designer en RU
Diseño, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Incredibly powerful accounting tool, but could be better for freelancers

4,0 hace 2 meses Nuevo

Comentarios: Overall, Xero is the best accounting software out there. It's not the cheapest, but it's by far the most complete. The learning curve for freelancers and small businesses with no prior knowledge of an accounting software is quite steep, it requires patience. I believe it could be simplified for those users making it more accessible.

Puntos a favor:

I've started using Xero a few months ago to manage all the money coming in and out as a freelancer. Compared to other platforms, Xero provides the widest array of features that can help any business no matter the size. It also comes with outstanding integration with banks and online banking tools, and great customizable features for invoices, quotes, automatic email, etc.

Contras:

Unfortunately, this platform is not very user friendly when it comes to freelancers or small businesses. It's overly complicated for those like me who don't have a team of accountants or employees to manage. In that sense, their competitor FreeAgent does a better job at simplifying these operations for those who run their own business. If Xero gave their users the options to chose between a simplified or expert mode, it would be a killer platform.

Mahnaz
Business Manager en Australia
Administración educativa, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Xero use in a School

5,0 el año pasado

Comentarios: Reconciliations are so much easier, integrating with other products is so much easier, there are so many apps which can easily integrate into Xero.

Puntos a favor:

Xero is very easy to navigate around and is user friendly. Even a non-finance employee is able to use Xero. The product is able to integrate seamlessly with a school management system importing invoices and contacts which are managed in the school management system. The integration is almost automatic and does not require a user to sync. AMAZING PLATFORM!

Contras:

Nil - Honestly there is nothing I dislike about Xero.

Peter
Owner en Australia
Diseño, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Xero is made for accountants and not small business or tradies.

3,0 hace 3 años

Comentarios: Xero is quick to reconcile but so are the other brand options. I am making a lot of money for my accountant because I always need to ring and get help.

Puntos a favor:

Easy reconciliation but this is a feature of most brands now.

Contras:

Reports are impossible to configure and source the data I need. The layout is poor and not user friendly. The technical terms used are common to accountants but make no sense to small business operators. The online help is useless and takes forever to get a response. Feature requests are ignored and not even responded to. There are other brands that offer a much easier user interface and at a fraction of the cost. I was forced into XERO as it was the only brand my accountant would support. I have to ring the accountants for help all the time who change a fortune for simple advice. Every feature I need is an extra add on charge. The remember me at login does not work and I have to waste time with 2 step login every time I leave the computer for 5 minutes. XERO does not work well on the tablet. The bank feeds do not deliver all the transaction data detail and its very difficult to identify some businesses. Memorizing transactions and splitting purchases is a real time-waster.

Sibylle
Bookkeeper en EE. UU.
Servicios financieros, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

My investment in Xero didn't work out

3,0 hace 3 años

Comentarios: I became Xero certified in 2016, I was very enthusiastic about the product at the time, and thought I would be building a practice using it. Unfortunately, the more I used it, the less well it worked for me, due to the reasons given above and more. I also find the Xero portal for practitioners unnecessarily complex and difficult to navigate. The company was always also assigning new account managers to me. I think I've met four or five in total. Xero frequently asked me for feedback and I provided it several times, especially about my discontent with their reconciliation process, which I consider inadequate to my needs as a professional bookkeeper, and which I had seen cause significant problems for business owners trying to maintain their own file. Though I repeated this feedback over the course of several years, it hasn't changed. I realize I'm just one customer, and I don't know if others feel the same way or not. Anyway, in the end, I didn't want to work with this issue anymore.

Puntos a favor:

Transaction processing in the bank feed is, as they claim, very well set up. At the time I started using Xero, the company also seemed to provide some needed competition and an alternative to intuit in the small business accounting software space.

Contras:

The other accounting software apps I use are QBO and Wave. Both, IMO, are better than Xero. Back to the bank feed -- Xero is unable to connect with a number of banks. In addition, the bank feed sometimes drops out transactions with no notice to the file owner or bookkeeper. Thanks to the lack of a reconciliation process tied to hard numbers, inaccuracies can pile up in the registers as a result. In addition, overall access to data in the registers is more awkward to accomplish than in either QBO or Wave. Editing transactions is significantly more complex than in QBO. The system of comparison between the "bank statement lines" and the account register was confusing at times. And there are odd glitches in the reporting (cannot recall all the details now, I only have one client left using this app) that I had to watch out for. Xero is a product that has some really amazing capabilities mixed in with real weaknesses.

Jenny
Owner en RU
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Helpful, user friendly and intuitive accounts software

5,0 hace 2 años

Comentarios: I was reluctant to pay the extra costs to move to Xero from my previous cheaper package but I am more than happy that I finally made the switch. It is a fraction of the cost of having a book-keeper to pay and I feel so much more confident that my accounts are working correctly. The option of additional plugins aid the automation for syncing with software such as woocommerce and amazon, ebay etc. It is a shame that they are additional costs but I would prefer that I had the option to integrate than not, and they are great time savers, which is the biggest help for small business owners.

Puntos a favor:

Xero has a lot of automated features that make the process of accounts preparation easy and reliable. The bank feeds work smoothly and it is easy to set up rules to make the process automated on regular transactions - just a click to confirm entry. I have been able to integrate woocommerce, amazon and ebay transactions to ensure I am correctly treating VAT and International orders and purchases correctly.

Contras:

As with any new accountancy software, there is a bit of technical detail to get your head around but that is probably to be expected. There are good help articles that are useful for the set up phase.

Jinny
CEO en EE. UU.
Fotografía, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Worst Software I've ever used

1,0 hace 7 meses

Comentarios: Terrible. This is the worst software I've ever used. Do NOT buy this. It's been a terrible experience for me my company.

Puntos a favor:

I like this software WHEN it works. However, that's generally never the case. My bank feeds haven't been accurate since May of this year. That's five months without accurate transactions and reconciliation.

Contras:

This software would be good if it worked. I've gone five months without accurate reports and transactions. Xero blames it on "Yodlee" but never actually tells me that they've pressed Yodlee on this issue. I've had internal Xero employees tell me their [SENSITIVE CONTENT] doesn't care about small businesses and in my experience this is true. I would never recommend this software or company to anyone. The customer service is non existent. I think they have people there to help but when those people tell you the company doesn't care...there's not much you can do. They say they're good for small business but it seems like the [SENSITIVE CONTENT] feels exactly the opposite.

Andrew
Andrew
Accountant en EE. UU.
Usuario de Linkedin verificado
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Xero is the One

5,0 hace 2 años

Comentarios: I am very satisfied to be building my practice on Xero. They have a good product with a good company behind it. They seem to really care about their advisors and see them as key to their business model. They have a great community and great support.

Puntos a favor:

What I like most about Xero is its open-platform ethos. It's not one particular feature, it's the whole way that Xero approaches what it does, and it shows up all over the product. One small example is how easy it is to manually import bank transactions via CSV file, and then how easy it is to undo that import if it went wrong. It's less about features (although Cash Coding and Find & Recode are brilliant) and more about design choices.

Contras:

I want them to hurry up and integrate Hubdoc into Xero itself. And when that happens, I want there to be a way to generate a report that shows which GL transactions don't have a source document.