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Opiniones de Square Payroll

Sobre Square Payroll

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Puntos a favor:

It is so easy to use, everything is online, it is inexpensive.

Contras:

For me as a new business owner it kept kicking back my federal tax ID number as the wrong one. I didn't know what that was about and entered it nearly 30 times.

Valoraciones de Square Payroll

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,4
Funcionalidades
4,5
Relación calidad-precio
4,6

Probabilidad de recomendación

9,0/10

Square Payroll tiene una valoración global de 4,7 estrellas sobre 5 según las 604 opiniones de usuarios de Capterra.

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Troy
Troy
Marketing Manager en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Square Payroll makes Payroll easy

5,0 el año pasado

Puntos a favor:

The Direct Deposit feature of Square Payroll makes paying employees a very streamlined and simple procedure. The W-2 Preparation features makes tax season a breeze. Sending employees W2s is all within the app. Vacation/Leave Tracking has truly increased the productivity of payroll and bookkeeping. This is the ultimate feature for this application.

Contras:

I feel as though with time Square Payroll will rollout a more aesthetically pleasing interface but I do not find any cons.

Bryan
Owner en EE. UU.
Arte y artesanía, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

The Perfect Solution for a Small Business Owner

5,0 hace 2 años

Comentarios: We could not be happier with the Value of Square Payroll for our small business. It was exactly what our business needed and we love it. We were very nervous about taxes and getting folks paid correctly not being business owners before. Square Payroll made it incredibly easy to get setup, and then they just take care of it all. Then we get nice reports to get to my accountant, and all of the information you may need you can dowload at any time. It's an incredible value.

Puntos a favor:

The ease of use and setup of Square Payroll was incredible. It honestly is a plug and play type of software. Being a new small business owner Square Payroll was exactly what we were looking for. It's also great to have a one stop shop. We use Square Point of Sale in our shop, and to be able to get all of the sales information as well as payroll information from the same place is incredibly convenient.

Contras:

Our small business runs payroll once a month. We wanted to run payroll on the 15th of each month. Changing/customizing the date on the monthly payroll was not an option (monthly runs on the 1st of each month). Not a show stopper by any means.

TIMOTHY
PRESIDENT en EE. UU.
Restaurantes, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

SQUARE PAYROLL

5,0 hace 2 semanas Nuevo

Comentarios: OVERALL EXPERIENCE IS VERY GOOD. IN MY 40 YEARS IN BUSINESS I HAVE FOUND A BETTER PAYROLL SERVICE COUPLED WITH FRONT AND BACK OF HOUSE.

Puntos a favor:

EASE OF USE AND SET UP. ALMOST ANYONE CAN DO IT.

Contras:

A COUPLE OF TIMES IT SEEM TO STRUGGLE WITH MY NUMBER OF EMPLOYEES.

Usuario verificado
Usuario de Linkedin verificado
Entretenimiento, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

Ignores problems and has terrible customer support

1,0 el mes pasado Nuevo

Comentarios: Terrible. Their customer service agents don't take the time to understand or resolve the problem.

Puntos a favor:

Running payroll is simple and I could automate the entry of payroll data to avoid mistakes.

Contras:

They have screwed up my tax filings every month since switching to Square Payroll. I've reported it to them every time. Now they want me to pay extra to have them amend my filings.

Jammi
owner en EE. UU.
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

square payroll review

5,0 la semana pasada Nuevo

Comentarios: overall i think square is a great app for payroll

Puntos a favor:

square payroll has one of the best apps with easy to use system

Contras:

it is a little pricey for a app compared to other payroll apps

Michelle
Owner/Hairstylist en EE. UU.
Productos cosméticos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Effecient and Timely

5,0 hace 2 años

Comentarios: My overall experience with payroll has been amazing. Even when my account was compromised, Square still made sure that my employees got paid.

Puntos a favor:

Square is the most effecient product that I have ever used. I can make my appointments, and the fact that my team can clock in and out, make appointments, and get paid in a timely manner, leaves alot of the stress off of me as the owner. I can work in one program, I don't believe that Square is missing any features as far as payroll is concerned. Payroll pays my taxes for me and it pays it in a timely fashion.

Contras:

Nothing bad that I can really say about square payroll.

Shannon
Operator en EE. UU.
Restaurantes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Square Payroll is perfect for my small business

5,0 hace 10 meses

Comentarios: It's a fanstastic and solid product. I've used square payroll for over 7 years after using several other services like Quickbooks, paychex, ADP and nothing beats it in terms of price and quality.

Puntos a favor:

We use square for our POS, scheduling employees, and payroll. It's a fantastic all in one product for a small business.

Contras:

I've used so many other products and I don't find anything about this one I don't like or that I feel like it needs in addition to what it already provides.

Mike
Mike
Owner en EE. UU.
Usuario de Linkedin verificado
Deportes, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Hassle Free Payroll Solution

5,0 hace 3 años

Comentarios: I'm a big fan of anything that saves me time and headaches, and there is NONE larger that sending out tax forms or other financial obligations. Controlling payroll from on easy to use hub is a great value, and it only costs a small monthly fee per contractor.

Puntos a favor:

I am a sole proprietor/ LLC, with independent contractors as opposed to full/part time employees. I absolutely love that Square Payroll manages every facet of fund transfer including submitting tax form to my contractors, essentially taking care of my responsibilities as an employer.

Contras:

The employer dashboard and features are pretty basic and may take some to get used to what functionality is available. The users, my hires, have not experienced any problems or difficulty, so that's the most important pat.

Alexandria
Alexandria
CEO/Owner en EE. UU.
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

So easy to use

5,0 hace 4 años

Comentarios: Square Payroll makes it so easy. I've heard so many horror stories about other payroll companies.

Puntos a favor:

I love how easy it is to setup, add employees, and run payroll every week. I also love that they offer easy integrations with things like workers comp.

Contras:

Honestly I haven't found anything I don't like about Square Payroll.

Karla
Stylist en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Stylsit

5,0 hace 2 semanas Nuevo

Puntos a favor:

What I like the most about square payroll is how easy it is to use and do my payroll

Contras:

What I least like is nothing it's a great app

Kelli
Office Manager en EE. UU.
Servicios, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

My Square Payroll Software Review

3,0 hace 2 años

Comentarios: Square Payroll's dashboard was very easy to navigate, the software itself was self explanatory & for the most part easy to use, but i ran into a few problems when it came to direct deposit, employee requested time off, & it was also a little more expensive then other payroll software programs.

Puntos a favor:

The dashboard of Square Payroll was very easy to use & navigate, I had ran into alot of problems when it came to time off requests & also direct deposits being made on time/payday.

Contras:

That there were a few times that employee direct deposits were not deposited when they were to be deposited ie: payday. The software was more expensive than other payroll programs I have used in the past.

Francel
Owner en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Square Payroll

5,0 hace 2 años

Comentarios: I am able to make Square Payroll our one stop shop. It files and pays our quarterly taxes, W-2's, Worker's Comp Insurance, Employee Benefits, and Wage Garnishments.

Puntos a favor:

Square Payroll is super user friendly. It has a ton of features we use such as time tracking, direct deposit, and benefits.

Contras:

I would prefer if we could change the cut off day time to a day later in the week but still allow for Friday direct deposits. Currently the cutoff is set to 11pm on Monday for a Friday direct deposit. Mondays are always super busy for us and there are many times I am unable to get payroll in on time, resulting in me having to write checks.

Josie
Owner en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy & Intuitive Payroll Software

5,0 hace 7 años

Comentarios: Square's Payroll is insanely easy to use and navigate. I've been using it since Jan 1, 2015 and my only wish is that I started it sooner. I like that I can offer direct deposit to my employees and pick how often to pay them. They love it too because it's so simple, they don't have to worry about payroll. The backend for both me and my employees is also really easy to understand. I highly recommend it.

Puntos a favor:

It's easy to use and understand. My employees said signing up and filling out their w-2 info was the easiest ever. Nobody had to ask me (or their Mom's!), it's direct and in plain English. It calculates paid sick time for me (as per the new sick leave act in CA). Submitting my quarterly federal tax returns and CA quarterly report of wages is also easy. It's so easy I don't even know how to do it because Square does it automatically for me! Customer service is also great. One time I received a notice from EDD that I filed late, I called Square and they took care of it. My fee was waived, I haven't had an issue since.

Contras:

I wish the Pay history offered more sorting options like their Sales information. I'd like to be able to see it by year, month, quarter, etc. I know Payroll is still kinda "new" so it wouldn't surprise me if this is offered later.

DuWayne
Owner en EE. UU.
Restaurantes, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

It doesn't get any easier than this!

5,0 hace 2 años

Comentarios: Far less time setting up new employees, minimal time spent processing payroll and several hundred dollars a month in savings.

Puntos a favor:

I love the simplicity of using Square payroll. It is simple to set up and to use. It is also one of the least expensive payroll options out there.

Contras:

I wish that it had a simple way of looking up employee's wage history (when raises were given specifically)

Angie
Owner en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Poor product and customer services

1,0 hace 7 años

Comentarios: A lesson.

Puntos a favor:

Clean and easy to use interface. Unfortunately that's all the positives I can think of after using it for more than 6 months.

Contras:

1. Lots of mistakes - inaccurate state/city withholding at the beginning, even the dashboard numbers did not add up/balance (these were corrected after we raised the issues). A few months later, suddenly they double deducted certain taxes from our bank account for TWO consecutive payrolls (you'd think they would fix it after we raised the issue the first time). This is worrying as it makes us wonder if they actually got all the calculations behind the scene correctly. 2. Lack of reporting - no detail of when or what taxes have been paid. No actual PDF of all your tax forms (like form 940), only PDFs of tax forms in Square's own format are available. When we finally downloaded our state payroll forms directly from the state website, numbers on the forms are missing (Square said it's the state's problem). 3. Customer services is not great. We almost always have to repeat and explain our problems again because they would reply with some generic answers first and never really look into the specific problems when they receive your email. So you have to repeat and explain, and when they finally realize there were mistakes, they would not even contact you to let you know it is corrected (don't expect an apology). With all the time wasted, the Square payroll is probably one of the worst software we've used. The interface is clean and nice and easy to use, but it stops there. Don't let it fool you. The rest is a nightmare.

Jean
Owner en EE. UU.
Arte y artesanía, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Pretty good, but not quite perfect for me

4,0 hace 4 años

Comentarios: I love that my employees timecards are much more accurate than my previous method of writing it on paper and figuring it out. It has helped me deal with the red tape my state imposes on me, so that's a real plus. I ultimately chose to remain with my current provider because of the lack of blank check printing capabilities. I would like a way for my employees to track their sick time taken on their apps.

Puntos a favor:

I use Square for retail and appointments, so I wanted to try the payroll function. The set up was easy to do, and my employees downloaded the timecards app and didn't seem to have any problems setting it up on their end.

Contras:

It says that there is a check printing function, so the first time I went to run payroll, I discovered that I needed pre-printed checks. My current provider's software prints out complete checks on check blanks that I buy online. So, I'm using the timecards function, but not the actual payroll portion. On the timecards, I still have to calculate sick pay manually. I would like my employees to be able to sign in to sick time on their own.

Danielle
Owner en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Simple and easy to use, great value for the cost!

4,0 hace 6 años

Puntos a favor:

Square payroll is very simple to use and gets payroll done quickly. Our employees clock in through our Square POS so when it's time to do payroll, all I have to do is upload their timecards, enter their tips or sick leave and it's done. I've used other payroll systems that are not as simple or user intuitive and I really can't believe how much time I've wasted. I love having all of my sales information and employee information in one place. It makes it easier to compare your sales VS labor and budget accordingly. I would definitely recommend it!

Contras:

Customer service could be improved, mainly with wait times and resolution of issues. Usually I have to re-tell my problem to multiple customer service reps before they pass it along to someone else who will then get back to me the next day. Relaying information regarding changes employees make to their profiles, like W-4s could also be improved. It would be nice to have a separate column to enter Sick Leave VS PTO when doing payroll.

Carissa
Photographer en EE. UU.
Fotografía, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I Love Square's All-In-One Interface

5,0 hace 2 años

Comentarios: Overall I love Square Payroll because it saves me from having to use another service for my payroll needs.

Puntos a favor:

I absolutely love that this makes hiring and paying employee's easy for small business owners. The features are up to day with direct deposit functions which keeps me from having to meet up for payouts. I also like the look of the software because its not complicated. Since I already use Square for my POS system it's only natural that I use that to stream my money to my employees.

Contras:

The time card function doesn't have full visibility of the whole calendar but I manage.

Chad
Owner en EE. UU.
Restaurantes, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Freezer Fresh LLC

5,0 hace 2 años

Comentarios: We love Square, easy app on phone to monitor sales and know when we need to rush up to help the staff. Very functional for business analysis. I would probably sell the business if I need not have Square Payroll to assist with paying employees and tax reporting.

Puntos a favor:

Sales reporting is fantastic with downloadable reports to excel for analysis, trending to be used for purchasing and inventory controllable. Helps us determine which items are selling best.

Contras:

Employee timecards are hard to review on a weekly basis to see where there is an error. You can go day by day but in all honestly we are not using the scheduling function which may prevent some of these errors.

Johnny
Owner en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good but it can be better.

4,0 hace 6 años

Comentarios: Not having to file some of my own business documents

Puntos a favor:

I like that it is so easy to charge our customers and I also like that we can create invoices, emails, feedback, etc. I also like how your staff sends resources via email to try to help ,e

Contras:

Staff need to be more knowledgeable and familiar w/ their area of expertise so that they assist us better when we have any issues. Also, when I try to create recurring invoices for clients, it will not accept them but it will accept the transaction through point of sale. Also, my employees are in a union and I feel like having to manually input my employees union fees takes a lot of effort

Justin
Owner en EE. UU.
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Has some bugs

3,0 hace 6 años

Comentarios: Easy to track sales

Puntos a favor:

Consolidating sales in a user friendly way. Easy to use when system is actually working. Compatible with iPad.

Contras:

Constant updates without any warning, leaving us having to switch over to PayPal here register app to process sales while square is down. Also constant connectivity issues with the chip reader causing a bit of embarrassment when customers watch us have to insert and swipe their cards several times thinking we are double charging them.

Serene
Serene
Professional Residential Cleaning Services en EE. UU.
Usuario de Linkedin verificado
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A surprise, random audit put your services to the test...Passed with flying colors Thank you!

5,0 hace 5 años

Comentarios: I was recently audited by the NC State of Employment Security and passed
with flying colors because we use Square up for our payroll services.
I am busy leading my business, which means wearing many hats, and I have
always depended on Square up to file the right forms, charge the correct
rates, and pay my employees.
All I have to do is plug in the time cards each week and click the pay
button.
The surprise, random audit put your services to the test...Thank you! Sincerely

Puntos a favor:

Ease of use for sure, navigation, and customer support

Contras:

Our team will have the same time cards...would like a feature that duplicates the time and can change the employee would be helpful

Tiana
Operations Coordinator en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

easy to use system that always works the way it's supposed to

5,0 hace 6 años

Puntos a favor:

I really like the functionality and user friendliness. It has everything we need and I was really excited to find out that we can now do pre-tax deductions. It's the total package.

Contras:

I really wish it integrated better with QuickBooks Online, but I mostly blame QBO for that. It would be nice not to have to enter a manual journal entry every pay run, but it's not so cumbersome that it makes it not worth it.

Roger
Owner en EE. UU.
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

We've had some issues with duplicate employees which ends up with missed assigned tokens. Fixed now

5,0 hace 6 años

Comentarios: We use Square for our POS, Marketing, Loyalty, Gift Cards, Capital so adding Payroll was a no brainer if it had the features and functionally we needed. And so far it has.

Puntos a favor:

We came over for years of using Quicken Online Payroll. Square is a little more expensive, but handles more with is less work for us. Also the integration with Homebase is a plus. Now that we can actually talk to someone in Square Payroll Support is a BIG plus. We had a ongoing issue for a while and Lauren came to the rescue! We started using in Jan '17 to try for a year, and are going to stay. Square has been good about implementing new features. Speaking of features, it would be nice to run a payroll for the iPhone dashboard app. We where able to do this with Quicken. Not a deal breaker but definitely a plus.

Contras:

The only real issue is adding a New employee. One would think you would start by adding the new employee from within payroll (which I did for some time) When I signed up I didn't remember seeing any instructions on such. After much trial and error, and many support calls I think we have the correct steps down.

Heather
shop owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good for larger businesses

4,0 hace 2 años

Comentarios: Good but they need better price options for smaller businesses

Puntos a favor:

Easy to use, easy to maintain, never had a problem.

Contras:

I found it expensive for a very small business. With only one W2 employee and one 1099 contractor, it didn't make sense for me to pay $50 a month on top of the cost for the Square for appointments/POS