--- description: ¿Qué piensan los usuarios de Paddle? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Paddle gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paddle - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de ingresos](/directory/31118/revenue-management/software) > [Paddle](/software/173382/paddle) # Paddle Canonical: https://www.capterra.cl/software/173382/paddle Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/173382/paddle?page=2) > Pagos, suscripciones, licencias, promociones y analíticas en un paquete todo en uno para contribuir al éxito de la empresa. > > Veredicto: 21 usuarios lo han valorado con **3.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Paddle? Solución basada en la nube que ayuda a empresas de software de todos los tamaños con funciones de facturación de suscripciones, pagos, seguimiento de ventas e información. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.0/5** | 21 Opiniones | | Facilidad de uso | 3.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 2.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.9/5 | Basado en las opiniones generales | | Funciones | 3.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Paddle Payments ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, coreano, danés, español, francés, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, árabe - **Países disponibles**: Reino Unido ## Funciones - Creación de informes/análisis - Gestión de suscripciones - Optimización de precios - Previsión - Varias divisas ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de gestión de ingresos](https://www.capterra.cl/directory/31118/revenue-management/software) ## Categorías relacionadas - [Software de gestión de ingresos](https://www.capterra.cl/directory/31118/revenue-management/software) - [Software de gestión de suscripciones](https://www.capterra.cl/directory/31657/subscription-management/software) - [Procesadores de pago](https://www.capterra.cl/directory/30232/payment-processing/software) - [Software de facturación recurrente](https://www.capterra.cl/directory/30927/recurring-billing/software) ## Alternativas 1. [PayPal](https://www.capterra.cl/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [Venmo](https://www.capterra.cl/software/182159/venmo-) — 4.7/5 (9271 reviews) 3. [Stripe](https://www.capterra.cl/software/123889/stripe) — 4.6/5 (3309 reviews) 4. [Square Payments](https://www.capterra.cl/software/170278/square-payments-processing) — 4.7/5 (2672 reviews) 5. [Square Point of Sale](https://www.capterra.cl/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) ## Opiniones ### "Hidden requirements make approval impossible for new businesses" — 1.0/5 > **Usuario verificado** | *20 de enero de 2026* | Recursos Humanos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The concept of a merchant of record handling global tax compliance is appealing for SaaS businesses. > > **Puntos en contra**: Hidden approval requirements that aren't disclosed anywhere. They require 3 months of payment processing history to get approved, but don't tell you this until after you've spent a week jumping through hoops. Impossible for new businesses to qualify — classic catch-22. > > Applied with a legitimate B2B SaaS — registered company, GDPR-compliant policies, DPA, clear terms, instant digital delivery. They requested changes to my refund policy, which I completed within 14 minutes. Then they sent a questionnaire asking for processing statements. When I explained I'm a new business launching for the first time, they rejected me because I have no processing history. This requirement isn't mentioned anywhere on their website or during signup. Wasted over a week in their approval process only to be rejected for something I could never provide. If you're a new SaaS founder, skip Paddle — they don't actually accept new businesses despite marketing to startups. ----- ### "modern and simple payment solution" — 5.0/5 > **Eugene** | *31 de agosto de 2019* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: 1. Accepting Russian businesses 2. The payment form is very simple, which helps to raise its conversion 3. Accepting foreign bank cards (Russian payment gateways usually do not) > > **Puntos en contra**: They usually answer questions related to refunds and payments themselves, which doesn't allow to see how many users had a problem with a product before canceling a subscription or issuing a refund > > The best payment gateway I found so far from available to my country. ----- ### "Simplified saas billing in a modern way." — 5.0/5 > **Connor T.** | *2 de junio de 2025* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Paddle made subscription billing for our in-built productivity tools so much easier. It’s all-in-one, even with tax compliance, which ultimately reduced overhead in managing VAT/GST globally. > > **Puntos en contra**: It does take some technical setup to integrate and is more focused toward digital product–oriented firms, with some workarounds required for a manufacturing-centric use. > > Helped to do internal billing for team tools in departments and gave finance clearer visibility into recurring software expenses. ----- ### "Account closed after 7+ years and next to 0% chargebacks and refunds, migration taking forever" — 1.0/5 > **Usuario verificado** | *22 de febrero de 2026* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Paddle was easy to set up with adequate documentation. We were up and running very quickly, and we were able to easily take payments in multiple countries. > > **Puntos en contra**: "Risk team" decided after 7 years that our account was violating their TOS. They provided a reason that I am 99% sure that it was provided by an AI tool without any validation (the reason that I am suggesting that it was an AI tool is that we occasionally receive cold emails by AI assuming we are a different kind of business) While they suggest that they can help you migrate to other payment providers, the migration itself is taking forever. I requested migration help (card data to Stripe) on the 12th of January 2026, and it is now 21st February, and the migration has not been completed, and they have not provided us with an estimate. We have provided all the necessary details in a timely manner. > > Good experience years ago, bad experience in 2026. The risk team blindly uses AI to evaluate accounts. They say that they help with migrating to other payment providers, but it looks like they do not want to do so. ----- ### "Paddle is good but customer support is terrible." — 5.0/5 > **Usuario verificado** | *23 de septiembre de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The paddle is a great payment processor and it includes many automation tools which make life easier. > > **Puntos en contra**: The customer support is terrible it could take 2-3 days to answer or solve the problem. Once we've encountered a problem regarding the payment processing on a live website and when we contacted Paddle they identify the problem (which was on their side) but after 3 days there was no answer and it resulted us losing many customers. > > The product itself is good but customer care is terrible. You can not rely on them even when you are paying them a commission for each transaction. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/173382/paddle?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/173382/paddle) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Datos estructurados