---
description: ¿Qué piensan los usuarios de Verint Appointment and Queuing Software? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Verint Appointment and Queuing Software gracias a Capterra Chile.
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title: Verint Appointment and Queuing Software - Opiniones, precios y características - Capterra Chile 2026
---

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# Verint Appointment and Queuing Software

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> Creación de una experiencia de cliente inolvidable
> 
> Veredicto: 13 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 13 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Verint
- **Ubicación**: Melville, EE. UU.
- **Constitución**: 2004

## Contexto comercial

- **Público objetivo**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, danés, español, francés, inglés, italiano, japonés, neerlandés, polaco, portugués, ruso, sueco, árabe
- **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Arabia Saudita, Argentina, Aruba, Australia, Austria, Bahamas, Bangladés, Barbados, Baréin, Belice, Bermudas, Bielorrusia, Bolivia, Bosnia y Herzegovina, Brasil y 142 más

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Base de datos de clientes
- Base de datos de clientes
- Calendario de eventos
- Citas recurrentes
- Compra de entradas
- Confirmations/Reminders
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable
- Email Reminders
- Encuestas y comentarios
- Facturación
- Formularios personalizables
- Gestión de calendarios
- Gestión de citas
- Gestión de colas de espera
- Gestión de entradas para eventos
- Gestión de eventos
- Gestión de inscripción
- Gestión de la comunicación
- Gestión de la disponibilidad
- Gestión de promociones
- Gestión de páginas web
- Gestión de reservas
- Herramientas de colaboración
- Inscripción en línea
- Integración de páginas web
- Integración de redes sociales
- Lista de espera pública
- Mensajería SMS
- Panel de actividades
- Programación automatizada
- Programación de eventos
- Real-Time Data
- Recordatorios
- Registro de visitantes
- Reserva en línea
- Seguimiento de listas de espera
- Seguimiento de tiempo de espera
- Sub-Task Management
- Task Editing
- Third-Party Integrations
- Varias ubicaciones

## Integraciones (en total: 12)

- Adyen
- Amazon Chime
- Google Calendar
- Google Maps
- Microsoft Outlook
- Rotageek
- Salesforce Service Cloud
- Twilio
- Verint Workforce Management
- Vonage Business Communications
- WhatsApp
- Zoom Workplace

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Herramientas de gestión de tareas](https://www.capterra.cl/directory/10030/task-management/software)

## Categorías relacionadas

- [Herramientas de gestión de tareas](https://www.capterra.cl/directory/10030/task-management/software)
- [Software de gestión de eventos](https://www.capterra.cl/directory/20030/event-management/software)
- [Software para agendar citas](https://www.capterra.cl/directory/30757/appointment-scheduling/software)
- [Software de eventos y reservas](https://www.capterra.cl/directory/31009/event-booking/software)
- [Sistemas de gestión de pedidos](https://www.capterra.cl/directory/30225/order-management/software)

## Alternativas

1. [Bitrix24](https://www.capterra.cl/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Trello](https://www.capterra.cl/software/1010321/trello) — 4.5/5 (23487 reviews)
3. [monday.com](https://www.capterra.cl/software/147657/monday-com) — 4.6/5 (5726 reviews)
4. [Wrike](https://www.capterra.cl/software/76113/wrike) — 4.4/5 (2887 reviews)
5. [HoneyBook](https://www.capterra.cl/software/162588/honeybook) — 4.7/5 (678 reviews)

## Opiniones

### "Quick to market & flexible" — 5.0/5

> **Luke** | *27 de septiembre de 2021* | Productos cosméticos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Qudini helped us get our locations for online booking live quickly, and integration was straightforward. Any nuances/new features we required were also addressed quickly. Support is really great.
> 
> **Puntos en contra**: It took me a short time to become accustomed to the dashboard and settings, but I would say this would be true of pretty much all new software that you've not used before. Now it is second nature.

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### "Veint is the go to" — 5.0/5

> **Cody** | *13 de junio de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Verint is really great to use for queue management, listening to calls and also watching real time interactions.
> 
> **Puntos en contra**: when it comes to verint I never had any issues honestly, it meets the needs of our business and I love it.
> 
> Overall this product is very well organized and the is user friendly, it has clean interfaces and I would recommend it

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### "Verint Review" — 5.0/5

> **Nathan** | *15 de marzo de 2026* | Seguros | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Verint is a great product which is very robust and easy to use for work schedules and time-off requests.
> 
> **Puntos en contra**: The lack of a dedicated phone app specifically for schedules adds work, because you have to directly email yourself your work schedule if you do not have access to your work systems.
> 
> Overall, and despite my complaints, Verint is a strong system, which provides to-the-point information about schedules without any unnecessary filler.

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### "Qudini" — 3.0/5

> **Cedric** | *22 de octubre de 2021* | Telecomunicaciones | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Stats - Datas - Easy to use in the shop for consultants.
> 
> **Puntos en contra**: Problems - Configuration - Translation - Software problems.
> 
> A little bit complicated to modify all the elements that need to be available for the customers.
Only available in English - We need to make the translation
You need to implant automatic planning too. 
It's complicated to manage calendar for customer with big teams. 
Special days take too much time to be filled in. We need to get automatic calendar depending the staff in our shops.

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### "Verint a really good option for call centers" — 5.0/5

> **Roberto** | *7 de abril de 2025* | Servicios financieros | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Supervisor - agent interaction
General functionality
User friendly
> 
> **Puntos en contra**: Mobile app could improve, feels outdated
> 
> Overall it's a good software, helps tremendously to manage schedules and times.

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## Enlaces

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