---
description: ¿Qué piensan los usuarios de SAP Sales Cloud? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de SAP Sales Cloud gracias a Capterra Chile.
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title: SAP Sales Cloud - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Sistemas automatizados de ventas](/directory/12/sales-force-automation/software) > [SAP Sales Cloud](/software/185856/spm)

# SAP Sales Cloud

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> Proporciona a las organizaciones el poder de planificar en tiempo real y la comunicación rápida mediante el seguimiento, la priorización y las tareas de coordinación.
> 
> Veredicto: 22 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.1/5** | 22 Opiniones |
| Facilidad de uso | 3.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: SAP
- **Constitución**: 1999

## Contexto comercial

- **Precio inicial**: US$57,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Canadá, Estados Unidos

## Funciones

- Base de datos de contactos
- Búsqueda/filtro
- Creación de informes/análisis
- Cualificación de leads
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de la conformidad
- Gestión del pipeline
- Gestión del rendimiento
- Importación y exportación de datos
- Informes de ventas
- Previsión
- Previsión de ventas
- Priorización
- Seguimiento de interacciones
- Third-Party Integrations

## Integraciones (en total: 1)

- Microsoft Outlook

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Sistemas automatizados de ventas](https://www.capterra.cl/directory/12/sales-force-automation/software)

## Categorías relacionadas

- [Sistemas automatizados de ventas](https://www.capterra.cl/directory/12/sales-force-automation/software)
- [Software de gestión de personal](https://www.capterra.cl/directory/30210/workforce-management/software)
- [Software para Capacitación de ventas](https://www.capterra.cl/directory/30798/sales-enablement/software)
- [Software CRM](https://www.capterra.cl/directory/2/customer-relationship-management/software)
- [Software de gestión de contactos](https://www.capterra.cl/directory/30016/contact-management/software)

## Alternativas

1. [Zoho CRM](https://www.capterra.cl/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.cl/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [HubSpot CRM](https://www.capterra.cl/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [ActiveCampaign](https://www.capterra.cl/software/79367/activecampaign) — 4.6/5 (2561 reviews)
5. [HubSpot Sales Hub](https://www.capterra.cl/software/140219/hubspot-saleshub) — 4.5/5 (497 reviews)

## Opiniones

### "Smarter work with less time executed" — 5.0/5

> **Dylan** | *15 de diciembre de 2024* | Alimentación y bebidas | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Boost sales growth with more professional strategies by providing more extensive training with more effective knowledge to advisors so that they can achieve more sales in less time. The efficiency of each advisor has improved with smarter sales and better analysis, so that sales processes are faster, smarter and more successful in less time, so that each sale is better planned with more experienced advisors. Less appropriate for people who are not patient with the learning process, which is long but worthwhile.
> 
> **Puntos en contra**: It has a high complexity of use in which it is not easy to learn in hours, it requires days of learning to be able to use all its tools correctly
> 
> Having all the customer data saved allows for better campaign execution, making each customer more satisfied and with more personalized attention where each customer feels more valued and thus happier, making them feel valued by the company

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### "Very good for record keeping" — 5.0/5

> **Melissa** | *18 de febrero de 2026* | Práctica médica | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: It was easy to enter information in the text boxes. I appreciated how certain boxes were already checked off in advance
> 
> **Puntos en contra**: The boxes to check off were small and surfing the mouse to the exact spot to "check" off was time consuming
> 
> Very good. The important part was that the information entered was reviewed and i was compensated appropriately

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### "A Powerful Tool When It Works" — 3.0/5

> **Calin** | *22 de septiembre de 2018* | Servicios financieros | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: Callidus gives you a whole lot of flexibility in writing rules on top of rules and setting things up the way you need them to work. When things go smoothly, it works like a dream and you can manage every very complex sales management through the software. The software is able to accommodate even very complex calculations that involve pulling multiple data points into a single calculation, which is impressive.
> 
> **Puntos en contra**: It breaks pretty frequently. We also run the commission version at my company that seems to work without breaking too often, but the sales management portion of the software has a lot of bugs. Tech support is pretty incompetent and difficult to deal with. Even when you are having an issue that could cause a delay in payouts to clients or partners tech support doesn't act with any amount of haste. Trying to get support can be frustrating and discouraging, so as long as things are running well and don't need to call on support then this could be a good option.
> 
> A mix of good, bad and ugly. We're still matching our transactions with payment spreadsheets even after five months of using Callidus for sales payments, and there have been times where we couldn't pay out of Callidus and had to resort to using our manual spreadsheets. When it works it's great, if it doesn't though, then you're pretty much at the mercy of the very poor tech support that Callidus offers. It's really a love/hate relationship.

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### "Efficient CRM" — 5.0/5

> **Sai** | *28 de julio de 2023* | Internet | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: SAP Sales Cloud is an effective CRM platform to manage contacts, pipeline\! It makes your teams collaborative and increases productivity and ROI
> 
> **Puntos en contra**: SAP Sales Cloud is less dynamic when compared to Salesforce
> 
> Experience working with SAP Sales Cloud has been great

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### "SAP Sales Cloud is the best growth tool" — 5.0/5

> **Carol** | *19 de mayo de 2023* | Restaurantes | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It is more efficient than the "old" contract procedure that involves printing, signing and writing documents in PDF format, plus you have to pay for it. I enjoy the automated authorization system that has also simplified permissions management and can be deployed in the cloud by multiple cloud service tenants, each of which is a cloud service provider. This is very beneficial for users who do not want to open 3 links for each related CRM application. Instantly, true analytics data can be accessed. What attracts me the most is the many options to manage marketing spend or all marketing tasks with the tool.
> 
> **Puntos en contra**: I think it is difficult to learn at first. While the collaborative writing techniques are used, there is no alternative to identify conflicts easily. I felt this added too many unnecessary steps to the procedure we normally follow as a company.
> 
> SAP's Sales Cloud solution allows us to manage sales efficiently and provide scalable segmentation and targeting with minimal training. I am attracted to the idea of the tool and the ease with which most people can look at contract documents. The application is very easy to use and allows for further integration with other ERP systems.

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