18 años ayudando a las empresas chilenas
a elegir el mejor software

Sobre PRTG

500 000 razones para probar Paessler PRTG: esa es la cantidad de usuarios que confían en este software a diario. ¿Por qué no comenzar con una prueba gratis de 30 días?

Descubre más sobre PRTG

Puntos a favor:

Overall good product and gives needed visibility.

Contras:

The interface was a little weird to understand at first. However, I had to find how to add users and groups for alerts.

Valoraciones de PRTG

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,2
Funcionalidades
4,5
Relación calidad-precio
4,4

Probabilidad de recomendación

8,8/ 10

PRTG tiene una valoración global de 4,6 estrellas sobre 5 según las 246 opiniones de usuarios de Capterra.

¿Ha utilizado PRTG antes?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (246)

Alvaro
Technical Engineer en Paraguay
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Control y visibilidad completo de los componentes de red y servidores.

5,0 el año pasado

Comentarios: 2 años implementando y mejorando PRTG me han demostrado que es una buena solucion facil de usar, y versatil.

Puntos a favor:

Su facilidad de implementacion, y los dashboard personalizables que se pueden armar para presentarlos de cara al cliente.

Contras:

Su servicio de soporte, si bien es de facil implementacion y mantenimiento, y extramandamente intuitivo, el servicio de soporte a veces tarda en responder.

Respuesta de Paessler GmbH

hace 7 meses

Dear Alvaro, Thank you for your feedback, highlighting the ease of implementation and customizable dashboards. We appreciate your comment regarding support response times and are actively working to improve this aspect. Your Paessler Team

Victor
Administrador de Infraestructura en Ecuador
Bienes de consumo, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Centralizar el estado de tu infraestructura y servicios

5,0 el año pasado

Comentarios: Muy buena para liberarse de trabajo manual y detectar a tiempo anomalias

Puntos a favor:

Con PRTG se logro la centralización del monitoreo de la infraestructura y servicios de TI.

Contras:

En los mapas no se pueden agrupar en un solo diagrama el uso de CPU, Memoria y otros de %

Respuesta de Paessler GmbH

hace 10 meses

Dear Victor, Thank you for your feedback! We're glad to hear that PRTG has effectively centralized your IT monitoring. We appreciate your suggestion regarding the grouping of CPU, Memory, and other usage percentages and will take it into consideration for future updates. Likewise, we're committed to continually improving our platform to better meet your needs. Your Paessler Team

Felix
Felix
Help Desk & Network Support en España
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Herramienta imprescindible en IT

5,0 hace 2 años

Comentarios: Utilizamos PRTG día a día para la monitorización de nuestros equipos y para poder anticiparnos a posibles incidencias mayores que ocasionen a su vez fuertes pausas en otros departamentos de la empresa.

Puntos a favor:

Lo que mas me ha gustado de este software es el sistema de alertas y la funcionalidad de los sensores que distribuidos en la red pueden aportar información mediante la cual se pueden tomar acciones preventivas o correctivas en cualquiera de los dispositivos involucrados.

Contras:

Lo que menos me ha gustado es la interfaz de la versión para móvil, sin embargo, sirve y cumple su función tal y como lo puede hacer en un ordenador de mesa o portátil.

Respuesta de Paessler GmbH

hace 2 años

Dear Felix, Thanks for sharing your review with us and the community! Would you like to give us further feedback or do you have any improvement requests? Become a PRTG Feedback Insider! You can find all information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team

Carlos
INGENIERO SISTEMAS en Costa Rica
Administración gubernamental, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Uno de los mejores programas de monitoreo

5,0 hace 3 años

Puntos a favor:

Es muy fácil de usar, fácil de configurar e intuitivo.

Contras:

En relación con otros programas, es muy caro y sólo corre en windows.

Respuesta de Paessler GmbH

hace 3 años

Dear Carlos, Thank you for leaving us a review! Cheers, Paessler AG

Adam
Adam
Service Desk Manager en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG Is a Great Tool for many Organizations

4,0 hace 9 meses

Comentarios: PRTG brings a lot of value to our organization and it works well to notify our Department immediately when something is down. We have a critical need for this. Some of the user interface and customization for alerts could be better though.

Puntos a favor:

PRTG works on Mac or PC! I can set it up to alert me only on certain items in my org tree by priority, and it works 100% and I don't ever miss notifications.

Contras:

Some alert settings could be more customizable or paused for a certain time period easier. The user interface could be setup a little cleaner and up to date.

Respuesta de Paessler GmbH

hace 9 meses

Dear Adam, We're happy to hear that PRTG meets the critical needs of your organization by alerting you promptly on both Mac and PC. Your ability to prioritize alerts ensures that you never miss important notifications. We appreciate your feedback on UI and customization and will strive to improve these aspects for a better user experience. Your Paessler Team

Randy
Sr. Systems Analyst en EE. UU.
Entretenimiento, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG helps to keep an eye on a real-time network in use for an event

4,0 hace 4 meses

Comentarios: Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an eye on device uptime. a local overview of the network has been a great tool

Puntos a favor:

there's a lot to it, as such, it covers alot of ground. I'm sure there are templates and possibly scripting that I haven't explored or discovered, but what I have used for monitoring remote events has worked really well.

Contras:

there's a bit of learning curve, and as time permits, I hope to eventually get to dig into it. An intro at maybe a simpler level would be nice, with maybe an incentive track to learn more in-depth usage

Respuesta de Paessler GmbH

hace 3 meses

Dear Randy, Thank you for your feedback! We appreciate your insights on the learning curve and your suggestions for simplifying the onboarding process. We're glad to hear that PRTG has helped enhance your network monitoring during an event. Your Paessler Team

Laura
Marketing - Designer en España
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

PRTG makes monitoring my network a breeze, keeping me informed and able to fix issues quickly.

3,0 hace 4 meses

Puntos a favor:

The customizable dashboards and alerts make staying on top of my network's health a cinch.

Contras:

The learning curve was a bit steep at first, and I wish there were more pre-built sensor options.

Respuesta de Paessler GmbH

hace 4 meses

Dear Laura, Thank you very much for your feedback about PRTG. We're glad that you find the dashboards and alerts helpful in your daily business. We are constantly working on developing pre-built sensors. Hopefully one of the upcoming sensors will fulfill your needs. Thanks for your review. Best, Your Paessler Team

Carlos
System Administrator en Canadá
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG is a great option to monitor your IT assets

4,0 hace 11 meses

Comentarios: The experience has been good in general. Once you get everything done in terms of configurations and custom settings, you basically need to keep watching the dashboard and your email for the notifications.

Puntos a favor:

I like the interface, which is very versatile and allows you to customize the views that are more important to you. I also like to receive notifications when something happens so we can quickly react and fix.

Contras:

Some of the sensors require very complex configurations and that sometimes prevents us to get the most from PRTG. The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting.

Respuesta de Paessler GmbH

hace 10 meses

Dear Carlos, Thank you for your detailed review! We're glad to hear that you find PRTG's interface flexible and customizable, allowing you to respond quickly to incidents. We're constantly working to simplify sensor configurations while maintaining the system's comprehensive capabilities. Likewise, we appreciate your feedback and are committed to improving your experience. Your Paessler Team

Balayo
Balayo
CLIENT PREMISES NETWORK SUPPORT en Uganda
Usuario de Linkedin verificado
Internet, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

BEST NETWORK MONITOR

5,0 hace 10 meses

Comentarios: Very great Experince especially for Network Monitoring and Tracking of the Different Network Devices and Sensors.

Puntos a favor:

1. Easy Access and Management of a large number of Both LANs and WANs on just a single window. 2. On-premises installation for full control over the company's data, configuration & updates. 3. Free Version of the Software with most of the core network management tools with its limitation being that it offers only 10 Sensors.

Contras:

Sensor Limitations: The Free Version of the Software is limited to only 10 sensors

Respuesta de Paessler GmbH

hace 10 meses

Dear Balayo, Thank you for your positive review! We're thrilled to hear that you find our network monitor easy to use and appreciate its comprehensive features, including on-premises installation. Just a heads up, the free version actually comes with 100 sensors, not just 10. Your Paessler Team

Amgad
CISO en Egipto
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Proactive Network Management Made Easy

5,0 hace 5 meses

Comentarios: The overview that PRTG provides about network health and performance is incredibly important in detecting and resolving a possible security threat at its quickest. This proactive approach reduces our downtime a great deal and increases our overall security posture.

Puntos a favor:

PRTG really excels at providing detailed network visibility. Customizable dashboards and real-time alerting enable strong security. The way this integrates with other existing systems, with deep reporting, makes my proactive management of risk much easier.

Contras:

While PRTG is feature-rich, the initial setup may be a little time-consuming. It would be nice if there were more streamlined configuration options for quicker deployment.

Respuesta de Paessler GmbH

hace 4 meses

Dear Amgad, Thank you very much for your detailed feedback on PRTG. We're glad to hear that you find it easy to visualize your network and devices and find our reporting easy to use and highly effective. It's great to know we are making your job easier. Best, Your Paessler Team

Rafael
Automation Specialist en Brasil
Servicios, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best SNMP monitoring software for complex networks

5,0 hace 10 meses

Comentarios: PRTG is a popular network monitoring tool known for its ease of use and comprehensive monitoring capabilities. I appreciate its intuitive interface, ability to monitor a wide range of devices, and customizable alerting system. This centralized view of network health allows for swift issue identification and resolution.

Puntos a favor:

PRTG is known for its user-friendly interface and simple setup process, even for those without extensive IT experience.

Contras:

The functionality I like least in PRTG is the map creation feature.

Respuesta de Paessler GmbH

hace 9 meses

Dear Rafael, We're thrilled to hear that you find PRTG user-friendly and easy to set up, even for non-technical users! While we're sorry to hear that the map creation feature didn't meet your expectations, we're glad you appreciate the intuitive interface. Your Paessler Team

Karel
IT manager en Chequia
Productos cosméticos, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG Network Monitor helps us to maintain internal performance criteria.

5,0 hace 11 meses

Puntos a favor:

Ability to create and present an online dashboard on the status of IT resources for users of our services.

Contras:

Time-consuming setup of a large number of sensors and their dependencies to accurately provide status information on larger or more complex devices.

Respuesta de Paessler GmbH

hace 10 meses

Dear Karel, Thank you very much for your positive feedback! We're thrilled that PRTG Network Monitor has helped you meet your internal performance criteria, especially with its ability to create and present online dashboards to give users visibility into the status of IT resources. Your Paessler Team

Mohammed
Mohammed
IP manager en Irak
Usuario de Linkedin verificado
Internet, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG review

5,0 hace 10 meses

Comentarios: we use PRTG on daily bases , check our product usage , product status (online/offline)
provide our customers with read only account helps both sides to monitor their services.

Puntos a favor:

reality and stability and rich functions that it does support.

Contras:

PRTG care , support bt email or support by phone , both are weak

Respuesta de Paessler GmbH

hace 9 meses

Dear Mohammed, Thank you for highlighting the pros of PRTG. We're glad to hear that you find it useful for daily monitoring, as well as providing customers with read-only accounts for service monitoring. Your Paessler Team

Markus
Development lead en Alemania
Ingeniería civil, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Reliable partner for IT Monitoring

4,0 hace 4 meses

Comentarios: Good reliable and stable partner for IT monitoring. We have been using it for years now.

Puntos a favor:

Wide range of available sensors. Easy setup.

Contras:

No probes for linux systems - although it is still possible to monitor linux devices.

Respuesta de Paessler GmbH

hace 3 meses

Dear Benedict, Thank you very much for your review of PRTG. We're thrilled that you find PRTG easy to use and that it effectively monitors your network. We are happy we made your job easier. Best, Your Paessler Team

Ken
Network Manager en EE. UU.
Administración educativa, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best Monitoring Tool for the money

5,0 hace 11 meses

Comentarios: We have a very good experience with the Network Monitor and have recommended to some colleges.

Puntos a favor:

The ease of setup and configuration and also how to get alerts in case of an issues.

Contras:

More option can be added but overall, we are happy for what we were looking for.

Respuesta de Paessler GmbH

hace 10 meses

Dear Ken, Thank you for your positive feedback! We're happy to hear that you found our monitoring tool easy to set up and configure, and that you appreciate the alert system for problem detection. Your Paessler Team

Adam
IT Administrator en Canadá
Ingeniería industrial o mecánica, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Highly Customizable and Very Capable Systems Monitor.

5,0 el año pasado

Comentarios: Saved our bacon numerous times. Was able to monitor just about everything I could throw at it. Very satisfied with the performance and options of the product.

Puntos a favor:

The plethora of ways and systems to monitor. Built in support for Windows Active Directory, DNS, SQL Server and more. So many aspects to monitor - SSL Certificates, Running Services, individual SQL tables.With SNMP, you can add anything that supports that protocol. I Added Printer toner levels.Integrates out of the box with Active Directory, for single sign on purposes. Fine grained security options. An API to easily add new systems.The free version is full featured, limiting only the amount of sensors (100) you can run.Built in Integration with other well known systems like Meraki, and Sophos.

Contras:

It's a great product that does what it does every well. Nothing really comes to mind. Perhaps too much customization.

Respuesta de Paessler GmbH

el año pasado

Dear Adam, Thank you for your positive review! We're glad to hear that PRTG is a valuable tool for you, offering a wide range of monitoring capabilities and seamless integration with various systems. We appreciate your feedback and are glad to hear that PRTG is helping you save the day. If you ever have any suggestions or need further assistance, please don't hesitate to contact us. Your Paessler Team

Isaac
Systems Administrator en EE. UU.
Logística y cadena de suministro, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A great product if you just need a simple and free monitor or Enteprise Leve one

5,0 el año pasado

Comentarios: I currently use the free product where I work now, but in the past have used the enterprise product for a larger oragnization.

Puntos a favor:

There are a lot of different things you can monitor, prebuilt templates and even custom things that you can build. Having a free product helps a lot to see if it's what you need in your environment.

Contras:

I wish AD logon integration was included in the free version instead of 1 shared account.

Respuesta de Paessler GmbH

hace 10 meses

Dear Isaac, Thank you for your feedback! We're thrilled to hear that you found our product versatile with its range of monitoring options and customizable features. We're committed to providing valuable tools for both individual and enterprise-level needs. Your Paessler Team

Stefano
Head of ICT en Italia
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

PRTG Network Monitor review

5,0 hace 11 meses

Comentarios: PRTG Network Monitor has significantly improved the way I manage and monitor our network infrastructure. Its user-friendly interface, along with a range of features and sensor options, has made it an invaluable tool for our network monitoring needs.

Puntos a favor:

Over the past year, my experience with PRTG Network Monitor has been transformative for our network infrastructure management. PRTG, with its intuitive interface and comprehensive features, has proven to be a reliable and efficient solution. The user interface is visually appealing and incredibly user-friendly. Setting up sensors is a simple process. The drag-and-drop functionality adds to the ease of customization, allowing me to tailor the monitoring system to our specific needs.

Contras:

There is not a special pricing for Non-Profit Organizations

Respuesta de Paessler GmbH

hace 9 meses

Dear Stefano, We're glad to hear that PRTG Network Monitor has made such a difference in your network infrastructure management. Thank you for your positive feedback and for choosing PRTG! Your Paessler Team

Enrique
Network and Security Manager en EE. UU.
Externalización/deslocalización, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Monitoring Tool. Excellent with alerts and notifications.

4,0 hace 11 meses

Puntos a favor:

Alerts, Notifications, all the sensors that come out of the box. Easy to use. Easy to set up.

Contras:

Could improve with support. It's hard to communicate via email only.

Respuesta de Paessler GmbH

hace 10 meses

Dear Enrique, Thanks for your positive feedback! We're happy to hear that you like our monitoring tool and appreciate its robust alerting and notification features. We're committed to providing easy setup and usability, along with a comprehensive suite of sensors to meet your needs. Your Paessler Team

Alpesh
IT Director en RU
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Monitoring

5,0 hace 10 meses

Puntos a favor:

Great monitoring functionality. Lots of options to monitor pretty much everything.

Contras:

Lack of mfa for builtin accounts. Need to use 3rd party tools to use mfa.

Respuesta de Paessler GmbH

hace 9 meses

Dear Alpesh, Thank you for your feedback! We're glad you like our monitoring features, which offer a wide range of options to meet your needs. We'll continue to enhance our features to provide you with great monitoring for all aspects of your system. Your Paessler Team

Danny
IT Manager en Sudáfrica
Importación y exportación, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

PRTG review

5,0 hace 11 meses

Puntos a favor:

Mobile Application is the beast feature.

Contras:

I do not have anything that I do not like about PRTG

Respuesta de Paessler GmbH

hace 10 meses

Dear Danny, Thank you for your positive feedback! We're glad to hear that you're enjoying our mobile application. If you ever have any suggestions or feedback in the future, feel free to reach out. Your Paessler Team

Ducher
CISO en Francia
Salud, bienestar y deporte, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Perfect took for monitoring

5,0 hace 11 meses

Puntos a favor:

It is very easy to setup and you can monitor a large category of devices.

Contras:

No big deal, it's a very simple tool to handle. Map creation may take a little time.

Respuesta de Paessler GmbH

hace 10 meses

Thank you for your positive feedback! We're thrilled to hear that our monitoring tool met your expectations and provided ease of setup across a wide range of devices. Your Paessler Team

Syed
Consultant en Arabia Saudita
Administración educativa, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

PRTG - An effective Network monitoring tool

5,0 el año pasado

Puntos a favor:

Very easy to use and gives accurate alerts..

Contras:

Documentation can be improved and made to the point.

Respuesta de Paessler GmbH

hace 10 meses

Dear Syed, Thank you for your feedback! We're glad to hear that you find PRTG effective and user-friendly. We'll definitely take your suggestion into consideration and work on improving our documentation for a better user experience. Your Paessler Team

Gideon
Gideon
Information Security Analyst en Ghana
Usuario de Linkedin verificado
Banca, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG Network Monitor

4,0 hace 2 años

Puntos a favor:

Comprehensive Monitoring Features: PRTG Network Monitor includes a variety of monitoring features, such as bandwidth monitoring, device health monitoring, server monitoring, application monitoring, and more. It supports a number of protocols and technologies, enabling businesses to keep an eye on many facets of their network infrastructure and gain visibility into its performance, availability, and resource usage.Alerting and Notifications: PRTG Network Monitor offers customizable alerting and notification features to promptly inform IT teams about critical network events or performance issues. It supports various alerting methods such as email notifications, SMS, push notifications, and more. Users can define thresholds and conditions to trigger alerts and ensure timely response to network incidents.

Contras:

Interface Customization Limitations: While PRTG Network Monitor provides customizable dashboards and reports, some users may find limitations in terms of design flexibility and customization options. Users with specific visual preferences or those requiring highly tailored reports may find the available customization options somewhat limited.

Respuesta de Paessler GmbH

hace 2 años

Dear Gideon, Thank you for highlighting the comprehensive monitoring features and customizable alerting capabilities of PRTG. We designed our system to provide businesses with extensive visibility into their network infrastructure and enable timely responses to critical network events. We appreciate your feedback! Your Paessler Team

SHAMEER
Manager IT en Emiratos Árabes Unidos
Seguridad informática y de redes, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Monitor everything

4,0 hace 11 meses

Puntos a favor:

It has capability to monitor multiple sensors, also.like its graphical representations.

Contras:

Remote location devices reacheability is the least

Respuesta de Paessler GmbH

hace 10 meses

Dear Shameer, Thanks for your positive feedback! We're pleased to hear that you appreciate PRTG's ability to monitor multiple sensors and its intuitive graphical displays. Your Paessler Team