--- description: ¿Qué piensan los usuarios de Dentrix? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Dentrix gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dentrix - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para dentistas](/directory/20027/dental/software) > [Dentrix](/software/2329/dentrix) # Dentrix Canonical: https://www.capterra.cl/software/2329/dentrix Página: 1 de 16\ Siguiente: [Página siguiente](https://www.capterra.cl/software/2329/dentrix?page=2) > Software de administración dental que maneja notas y gráficos, envía reclamos de seguros y envía recordatorios de citas. > > Veredicto: 376 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Dentrix? Los propietarios de consultorios dentales solos buscan un sistema integral de gestión de la consulta que pueda adaptarse al crecimiento. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 376 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Henry Schein One - **Ubicación**: American Fork, EE. UU. - **Constitución**: 1982 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Confirmations/Reminders - Creación de diagramas - Diagnóstico de imagen y radiografías - Facturación - Facturación médica - Gestión de citas - Gestión de clientes - Gestión de expedientes - Gestión de expedientes de pacientes - Gestión de reclamaciones - Notas sobre la evolución - Planificación del tratamiento - Varias ubicaciones ## Integraciones (en total: 1) - DEXIS Imaging Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para dentistas](https://www.capterra.cl/directory/20027/dental/software) ## Categorías relacionadas - [Software para dentistas](https://www.capterra.cl/directory/20027/dental/software) - [Software de imagen dental](https://www.capterra.cl/directory/31176/dental-imaging/software) - [Software de gráficos dentales](https://www.capterra.cl/directory/31260/dental-charting/software) ## Alternativas 1. [BestoSys](https://www.capterra.cl/software/144398/bestosys) — 4.8/5 (293 reviews) 2. [Curve Dental](https://www.capterra.cl/software/98688/curve-dental-hero) — 4.4/5 (285 reviews) 3. [ABELDent](https://www.capterra.cl/software/60250/abeldent) — 4.7/5 (112 reviews) 4. [Eaglesoft](https://www.capterra.cl/software/60064/eaglesoft-13-00) — 4.1/5 (157 reviews) 5. [Open Dental](https://www.capterra.cl/software/122350/open-dental) — 4.6/5 (87 reviews) ## Opiniones ### "Great dental software backed by excellent company" — 5.0/5 > **Kristen** | *18 de julio de 2021* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Dentrix is very user friendly and has many features for many needs > > **Puntos en contra**: Too many clicking steps, not cloud based and not enough initial training. You have to dig to get the full use out of this product. Once you do, though, it’s great > > We love HS and dentrix for our practice\! ----- ### "Dentrix reliable and easy to learn." — 5.0/5 > **Sally** | *29 de diciembre de 2023* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I have been using Dentrix for 35 years and it has grown with the times and always remained easy to use with regular updates. > > **Puntos en contra**: It would really help to have ortho maximums added/ with insurance codes used. Also if a patient is under 14 auto detect the prophy a child prophy. Fluoride has an age in coverage tables / dentrix should auto detect they do or don’t have coverage. > > We have been very happy with Dentrix overall - we have outsourced a few areas but other than that - 35 years and going strong\! ----- ### "Customer service is Poor. And expensive." — 2.0/5 > **Paul** | *20 de octubre de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: very large expensive program, employees find it hard to learn, some even quit. not intuitive. requires a lot of training for new employees. > > **Puntos en contra**: the customer service. they are always sending you offshore, and the techs are not trained. you have to call back a lot to find a competent tech. they don't service you well.For instance, I have called 3 times to upgrade Dentrix software to a more current version. Each time I was told that the person who installs the software has gone home. On Today's call, the person answering the phone said that the installer had gone home. It is the 4th time I have called, and I asked why he has gone home since it is only 2:30 PM in the afternoon. The representative said he only installs Dentrix updates Monday-Thursday 5AM - 2 PM and Fridays 5AM to 1 PM\! I am so angry because had any of the other people answering the phones told me this, I would have known when to call back\! This is terrible customer service\! Do they only have one person installing Dentrix updates? I am so upset that I drove to the office on a day off specifically to install this update, at 2:30 pm AND THE INSTALLER HAS GONE HOME AGAIN\! What the heck is going on? I also scheduled a call from the installer and never got a call back. This is really Mickey Mouse for a company that is supposed to be the biggest and the best. I am really beginning to regret working with Dentrix. > > They are giving me a pain right now. I have had to upgrade my computers many times to handle their upgrades, and their program is never re written, the program just gets larger each time. ----- ### "Powerful dental practice management software" — 5.0/5 > **Roger** | *20 de septiembre de 2022* | Práctica médica | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The scheduling of patients is very easy to use and manage. The ledger is easy to read And follow. The X-rays is fantastic. The software is very powerful. > > **Puntos en contra**: There’s a lot of bells and whistles in the software that you may not need and that can slow down the use of it. So there’s not much not to dislike about it. > > It’s been great for our practice. Easy for everyone to use in the office with minimal training due to its intuitive use. ----- ### "Dentrix was a lifesaver at my previous job." — 5.0/5 > **Dominique** | *29 de octubre de 2019* | Traducción y localización | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Dentrix has a ton of features that makes scheduling appointments mostly easy and stress-free. - It's easy to find the codes after the patient received their treatment and add it to their digital chart. - Easy to print patients' charts for backup files. - Billing made easy. - Customer support was always excellent > > **Puntos en contra**: - Costly. - It can take a bit to learn everything within the software. - Only Windows compatible. I have Windows but that can be an issue for those who are Mac owners. - When scheduling appointments, sometimes the boxes cover other appointment times making them nonvisible, which ultimately makes you not realize an appointment is there and mess up the appointments for that time slot and surrounding. > > My previous job at my father's dental office worked with paper files for the first 30 years. We finally convinced him to upgrade and get a computer system. We chose Dentrix and I'm glad we did\! I don't have experience with others to compare, but it was such a great software. Also, you can print out the patient's chart to have a backup paper chart to file in case of an emergency. ----- Página: 1 de 16\ Siguiente: [Página siguiente](https://www.capterra.cl/software/2329/dentrix?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/2329/dentrix) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados