15 años ayudando a las empresas chilenas
a elegir el mejor software

Opiniones de authorize.net

Sobre authorize.net

Servicios de pasarela de pago IP que posibilita que los comerciantes autoricen, liquiden y administren tarjetas de crédito o cheques electrónicos.

Descubre más sobre authorize.net

Puntos a favor:

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Contras:

There is no text to pay feature. Right now we can only email invoices.

Valoraciones de authorize.net

Evaluación media

Facilidad de uso
4,2
Atención al cliente
4,3
Funcionalidades
4,3
Relación calidad-precio
4,3

Probabilidad de recomendación

8,0/10

authorize.net tiene una valoración global de 4,4 estrellas sobre 5 según las 176 opiniones de usuarios de Capterra.

¿Ha utilizado authorize.net antes?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (176)

Nipon
Nipon
Executive Director en Bangladés
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

They are still providing the best card processing services for websites & online shops!

5,0 hace 2 años

Comentarios: Great! I call them the universal card processor for almost every sort of business

Puntos a favor:

You might not hear a lot about them these days but actually they are the biggest network of merchant account provider processing card payments for almost every type of businesses since the beginning of e-commerce. They offer plan for high risk business sectors too and process cards in a lot of currencies. Plug-ins available for almost every platform out there and clear payments to bank daily.

Contras:

I found there interface little tricky and needed expert’s help to integrate with my e-commerce site.

Joe
Marketer en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

A Bit Dated, But Functional

4,0 hace 3 años

Comentarios: Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Puntos a favor:

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Contras:

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Tammy
FOH Manager en Canadá
Alimentación y bebidas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

This system is Ok

4,0 hace 2 semanas Nuevo

Puntos a favor:

That you can go in and search specifically by name on someone who has paid

Contras:

It was confusing once we were switching over companies. We cancelled and they are still charging us for it

Josh
Josh
Managing Member en EE. UU.
Usuario de Linkedin verificado
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Slow Payments, Convoluted Explanations for Account Use

3,0 hace 2 años

Comentarios: Overall, Authorize.net has some benefits like customer trust and fraud prevention and if you are good at code, it might be great for you. Otherwise it seems a little outdated and complicated to set up and use beyond their automated features.

Puntos a favor:

I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed.

Contras:

If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me.

Falak
Network Administrator en Canadá
Internet, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Very Convenient payment processing for customers and merchants

5,0 hace 4 semanas Nuevo

Puntos a favor:

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

Contras:

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Micheal
Marketing Director en EE. UU.
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

authorize.net: An Easy to Deploy Billing Software

5,0 hace 3 semanas Nuevo

Puntos a favor:

The capabilities of authorize.net are excellent. authorize.net helps us automate our billing. authorize.net is the best.

Contras:

No dislikes for authorize.net. authorize.net is the best.

Bradley
Marketing Director en Canadá
Automoción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great compliance tool for pro users...

4,0 hace 3 meses

Puntos a favor:

Ease of setup and integration with existing web platforms.

Contras:

Customer support was a tad lacking. Took far too long to get answers to generic questions.

Charline
Owy en EE. UU.
Hostelería, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great customer service

5,0 hace 2 meses Nuevo

Puntos a favor:

Great customer service, helpful on the phone!

Contras:

None so far, been a new user recently. No complaints yet

Pedro
Pedro
CEO en Portugal
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

It's good and it works

4,0 hace 2 meses Nuevo

Puntos a favor:

It's easy to use and to integrate with ecommerce solutions

Contras:

Not that cheap for micro businesses that deal with micro values

Matthew
Owner - Instructor en EE. UU.
Formación profesional y coaching, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Triple Seven Jiu Jitsu - Authorize.net

5,0 hace 3 semanas Nuevo

Puntos a favor:

Ease of use - processes quickly. Functionality.

Contras:

Nothing I think it great for my business.

Candice
Senior Office Administrator en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

The most affordable payment processing option out there!

5,0 hace 11 meses

Puntos a favor:

The fees are a fraction of some competitors, but the software works seamlessly

Contras:

I can't think of anything I dislike. It really is awesome software.

Corinne
Development Manager en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Adequate Payment Gateway

5,0 hace 3 años

Comentarios: Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive.

Puntos a favor:

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

Contras:

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

Brittany
Brittany
Director of Account Management en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy to use and safe!

5,0 hace 4 años

Puntos a favor:

It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.

Contras:

The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.

Usuario verificado
Usuario de Linkedin verificado
Deportes, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Authorize.net Review

5,0 hace 5 años

Comentarios: Authorize.net helps us take and track payments. We have been using it for 8+ years with my company and haven't had many issues. We use it with several different POS systems and the support provided whenever there are issues is great. They have one of the most effective chat for help options I have ever used.

Puntos a favor:

Authorize.net makes it super easy to take payments through our ticketing system. If we weren't able to link these programs getting payments would take a lot more effort, but this provides ease for the front and back end.

Contras:

The software uses another third party processor that adds additional fees, but overall doesn't harm the effectiveness of the program.

Daniel
Business Development Manager en RU
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Competent platform, but falling quickly out of date

3,0 hace 5 años

Comentarios: We have had a successful number of years using authorize.net, and it has made a great alternative to other payment gateways that we've used. However in recent months we've been feeling the limitations of the platform, and so we're now looking at migrating.

Puntos a favor:

Authorize.net have a great range of features such as subscription, storing customer data, email notifications for payments made. This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Contras:

Payments take a long time to clear. The UI of the authorize.net seems very dated and is clunky to use.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

We've relied on Authorize.Net for over 10 years

5,0 hace 5 años

Comentarios: We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've used the virtual terminal for manually keying phone / mail orders. It is easier to use than PayPal Manager.

Puntos a favor:

Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use.

Contras:

I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years.

Jessica
Jessica
Operations Director en EE. UU.
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Authorize for Small Businesses

5,0 hace 5 años

Puntos a favor:

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

Contras:

Nothing. We have been very pleased with this software.

Dawn
Assistant en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Simple for transactions from desktop or mobile

5,0 hace 6 años

Puntos a favor:

We use authorize.net from our desktop pcs and in the field for our technicians. The administrator features are really good. Being able to make reports and authorize devices in a breeze. And for simple card entry it is pretty straightforward.

Contras:

I wish there was a section that just was labeled "recent transactions" so you did not have to go through editing dates and menus. Also, it would be great to see emails of customers after your have sent the receipts.

michael
manager en EE. UU.
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I like using this application because of it's ease of use.

5,0 hace 6 años

Comentarios: Ease of tracking credit card transactions that were made on-line from our website. It is very simple to do refunds as well.

Puntos a favor:

The reporting is simple to use and doing voids or refunds is very straight forward. Documenting and printing receipts is also a great feature.

Contras:

Credit card processing security is very strict. You only can do refunds that are 120 or less days old. Sometimes we have a need to go out further to refund a customer.

Sharon
CEO en EE. UU.
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent for online bookings

5,0 hace 3 años

Comentarios: A great tool that enables our business. We love it.

Puntos a favor:

I love how simple the tool is to process payments online. Our customers often express their distrust in online systems when booking with credit card systems they don't trust. Authorize.net enables us to install that trust in our business and also enables us to process all types of card payments, reducing our churn figures that come with physical bookings.

Contras:

Can be difficult to navigate, especially on mobile. We have also had some fraudulent transactions that the system did not notify us of.

Usuario verificado
Usuario de Linkedin verificado
Banca, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Integrated with a shopping cart program

5,0 hace 6 años

Puntos a favor:

We used this to accept payments and integrated into a multi-store shopping cart site. Initial integration came from both Authorize and the shopping cart program. They knew the information regarding Authorize, so the integration went well.

Contras:

Pricey in the beginning. Take a look at the fee associated with everything before committing. What is the break even point to using this program.

Usuario verificado
Usuario de Linkedin verificado
Administración gubernamental, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Reliable payment processing

4,0 hace 5 años

Comentarios: We use Authorize.net as payment processor in 3 different applications that we use to accept credit card payments. Their API is compatible with the different software and is reliable without downtime.

Puntos a favor:

Authorize.net is compatible with all of the different cashiering software that we use. It is reliable and I don't know of any outages or problems processing cards or transactions. It is easy to create an account and get started.

Contras:

It can be difficult to understand how to setup and use their API if you are doing your own programing and their admin website is not that easy to use when changing settings on your account. They are often changing their API for increased security but that comes with the inconvenience of reprogramming your API interface.

K.C.
Sr. AR Specialist en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Get's the Job Done

5,0 hace 7 años

Puntos a favor:

I have used Authorize.Net for about 2 years now and I have rarely ran into any problems. I love the clean format and it's easy to get the job done. I would recommend this product.

Contras:

The interface of Authorize.Net hasn't changed in the 2 years I've used the software. So I'd say my only request to improve the software is add some cool new features every once in a while.

Joel
Head Admissions Coach en EE. UU.
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Company Focused Software!

5,0 hace 7 años

Comentarios: Light University Online has been using Authorize for the last 5 years and we have been very happy with their program and focused on any customization needed for our company. The integrations that we need, reports, and user-friendly services for sales are perfect for our daily income.

Puntos a favor:

Integrations for customization needed for our services.

Contras:

Archive dates of transactions going back later and import of data from other software.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Works great...until it doesn't...

3,0 hace 5 años

Comentarios: Customer support is fairly competent but several were smug. And I'm not only referencing the issue I had with the transaction limit (where I was obviously frustrated), I have had several communications and about half were less than friendly/helpful. Never saying anything overtly negative, but just bad attitudes and not treating people like valued customers.

Puntos a favor:

Competitive rates. Set up was relatively smooth,.

Contras:

1) No alerts when you're nearing your transaction limits. 2) Going over your transaction limits is VERY painful - they hold on to your funds and request a ton of information (more than I gave them when we signed up), and once you've hit your limit, you're funds are permanently on hold until you jump through all of their hoops (e.g monthly transaction limit of $X, monthly transactions of $X - $1 = no problems, monthly transactions of $X + $1 and your account is frozen indefinitely, even when the next month comes and you're assuming that you have $X limit again - NOPE!).