Opiniones de Top Echelon

Why you should consider Top Echelon

Comentarios: My overall experience has been wonderful and has made my job of quickly locating candidates in the system very timely and with ease because of how their software is structured. I use it everyday, for every search.

Puntos a favor:

What I like most about their software is how easy it is to search for candidates, input candidates, communicate with them and clients and how all the information is stored in the system. I also LOVE their help desk. Always responds quickly and with the correct information the first time.

Contras:

I feel the search features could be more robust.

The Benefits of Big Biller

Comentarios: Love it. The support teams within Top Echelon are world class and they constantly work on improving the software for it's members. The database itself is very user friendly and can be manipulated to fit your agencies way of doing things specifically. I expect to be using Big Biller for a very long time!!

Puntos a favor:

The ease of use with Big Biller software and how it can interact with other agencies databases is just a great feature. They are constantly upgrading and adding features to the software as well. I can access this database from a wide variety of devices allowing me to always have my database with me. It's ability to track and save past emails / resume submissions with clients and candidates is really important as well.

Contras:

My only negative (if you can call it that) is that there are really no features to help enter clients into the databse. In my industry (specifically) new companies are popping up all the time. It would be nice to be able to compare companies via a resume and have a new company automatically entered in some way. This feature was available at one time.

New Platform is Extremely Difficult to Navigate

Comentarios: The only reason I'm still with Big Biller is, despite the awkward, and user unfriendly interface in the new platform, moving to another service is out of the question during this Covid-19 pandemic where business is down 30%. Our bandwidth, as a small company, for non revenue generating projects has to be kept to a minimum. The customer support is great but software layout and design should be intuitive and not require so many calls to support to begin with. I remain hopefully BB will work out the kinks. I pay $15,000 a year for Linkedin Recruiter so money is not the deciding factor, ease of use is. Originally Big Biller had the friendliest customer support and simple layout and that was the deciding factor. Not cost alone

Puntos a favor:

Great customer support and easy to reach by phone or online chat.

Contras:

The new version of Big biller has set me back 20 years in my productivity. I actually go out of my way to use Outlook and avoid the new BB cumbersome, user-unfriendly interfacte. The 'running man" (we call him 'burning man' icon offers no clue as to what menu lies underneath. The 'hot list' icon looks like a poop emoji and I had to have someone explain this to me. Too many lengthy menus that open, vanish, disappear, are difficult to find once they are minimized, etc. I'm advanced with computers and can design basic code and find this new platform roll out very dissapointing.

Top Echelon works well

Comentarios: We have had a great experience with the software and responsive team. My new employees use the trainings and find them simple to understand. If they have a questions, support is quick to respond with and email or phone call.

Puntos a favor:

It’s provides everything we need at a reasonable price point!

Contras:

The reports need a little improvement and they are working on that. Anytime there is a con, TE is on it. They pay attention! Many of the little tweaks we suggested over the years were implemented quickly! They listen!!!

Big Biller - Great Features and Quality Service - Highly Recommend

Comentarios: I began TORP Group about 7 years ago and started using Big Biller withing a few months of starting our business. From the beginning, their level of care and service has been beyond what I expected. The product has many features and options available to use within their system. The system was far beyond what I had used in the past. They are continually improving, which says to me, they care about their clients. Top Echelon is looking to be the best in what they do and it shows!!

Puntos a favor:

The level of service has always been outstanding. The company is responsive, reliable and overall amazing to work with.

Contras:

The texting option is great, but there has not been an ability to group text, which would be most ideal. Currently not using their texting system due to this.

Top Echelon is the BEST!!

Comentarios: To me this system is perfect!! No only does it have everything a small company needs it is an ideal tool for a large company as well. It is very comprehensive.

Puntos a favor:

How robust and easy it is to learn and use

Contras:

I have used several systems over the past 25 years and Top Echelon is the easiest to learn, very common sensical, easiest to learn and as I have said before very robust - nothing is missing.

Recruiter Daily User

Comentarios: Great support, multiple options for training, start up and on-going. Best product I've seen for the money.

Puntos a favor:

ease of installation and use, resume parsing and searching

Contras:

ability to view resumes, print is small and no option to view full page that's readable.

Great tools with bells and whistles

Comentarios: I am a loyal customer who has used the product since 2014.

Puntos a favor:

The ease of use and features that directly tie-in to my business are the most important to me.

Contras:

I am missing some quick reports that were available in early versions of BB.

Highly Recommend Top Echelon

Comentarios: My overall experience with Top Echelon is excellent. Again - I am very happy with the product as well as the Customer Service they provide.

Puntos a favor:

Overall, I've got to say, Top Echelon is a solid and dependable choice for anyone needing to step up their recruiting game. I'd definitely recommend it to any recruiting firm that's serious about making their recruiting process smoother and more effective. It's super easy to use, packed with powerful tools to keep your day organized, and they're always adding cool new features. If you're looking to recruit the best talent without the hassle, Top Echelon is a fantastic choice.

Contras:

I honestly don't have any negative things to say about Top Echelon. I really do like the product.

My Review Top Echelon BigBiller

Puntos a favor:

Easy to use ... excellent customer support

Contras:

I'm not really sure ... I think there are some aspects that could be a little more sophisticated, but that might make it more complicated too and I like how easy it is to navigate

User friendly and excellent customer service

Comentarios: I would say the ease of use of the product is great! Customer service has been outstanding.

Puntos a favor:

They are always improving their product, they listen to their customers wants and needs to make changes

Contras:

The lack of overall automation - they are working on this at this time

Very pleased with Top Echelon

Comentarios: As an administrator, I can view invoices and Monthly reports quick and easy.

Puntos a favor:

Top Echelon Big Biller is User friendly, easy to search for candidates, filter process for best results, upload resumes, keep notes, and view reports in a quick view.

Contras:

At this time, I don't have anything to mention.

Simple and Easy to use

Puntos a favor:

The system is simple and easy to use. It is intuitive and let's you use as much or as little as you want. There are no "required fields" that stop you in your tracks.

Contras:

Email responses go to a different platform so you may have to look in more that one place for an email.

Benefitting from Top Echelon

Comentarios: We have very positive feelings, regarding the Top Echelon organization and have definitely prospered through our membership.

Puntos a favor:

Top Echelon is a great community of recruiters that encourages collaboration.

Contras:

A change was made to the system that negatively affected our business.

Top Echelon Rocks!!!

Comentarios: TE is been great to work with! I've used other platforms throughout my career, and I would rate TE #1!

Puntos a favor:

I have been working with TE for 20+ years and absolutely LOVE it! It's easy to use and the format is very user friendly.

Contras:

The only thing I can really think of is I wish you were able to text multiple candidates at once out of a pipeline.

Easy to use.

Comentarios: Overall, easy to use and no complaints on the software.

Puntos a favor:

It's the only recruiting software that I've used. It seems very user friendly.

Contras:

No real complaints other than cost. I enjoy using it and don't have anything bad to say.

Very Good System

Comentarios: Very positive and we really enjoy the support team

Puntos a favor:

Candidate management/database. Can track jobs/candidates

Contras:

Candidate searching. I miss the codes we used to use.

Top Help From Top Echelon

Puntos a favor:

The people that run top Echelon are great [sensitive content hidden]

Contras:

I can't think of anything to say about the Big Biller.

Senior Recruiter

Comentarios: Excellent. they are there when you need them and always ready to help.

Puntos a favor:

People are the best. I enjoy working with the recruiters

Contras:

Updates are great but there may be too many for me.

A layman's review.....

Comentarios: Excellent. We couldn't operate without it.

Puntos a favor:

The ease of use and functionality as well as powerful query and reporting functions.

Contras:

It is such a powerful tool that I feel we are underutilizing it.

User Friendly, Reporting and Tracking

Comentarios: My initial rep was incredible and always responsive. Customer service seems more outsourced now, but haven't had any major issues.

Puntos a favor:

Fairly easy to implement, price is good value for features and capabilties.

Contras:

Manual input of large resume database or pretty hight fee to have them do it. Some systems might more fully itegrate to easily migrate data.

More than a Tool

Puntos a favor:

Top Echelon (TE) is more than a tool. It is a means for recruiter members to find and help each other.

Contras:

It is not so much cons as there are functions that continue to be tweaked and improved. The TE team (awesome to work with) is very open to the feedback of its members.

BB is great.

Comentarios: It has made our job easier overall.

Puntos a favor:

It makes it easy to find candidates and download resumes.

Contras:

Sometimes it can be outdated and it can also run slow.

Simple and Customizable Interface, Good Value for Spend

Puntos a favor:

Most things are customizable and intuitive. It's rare that I'm not able to easily accommodate a need using this platform.

Contras:

The interface is a bit dated however I believe it's being updated

Long-time customer of Top Echelon

Comentarios: Keeping track of candidates, clients and jobs - amazing software. Customer service is way above any I have ever encountered. Their team is always ready to assist.

Puntos a favor:

Customer support and services. The software and support is top of the line and easy to use. We have been with Top Echelon since 2001 (I believe) and absolutely could not do our job as well if we were not part of this amazing network of recruiters. Job postings help to bring people to our website, and resume data base is amazing too.

Contras:

Cannot say anything negative. They continually improve their products that make our lives so much easier.