--- description: ¿Qué piensan los usuarios de Voxco Online? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Voxco Online gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Voxco Online - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para estudios de mercado](/directory/10041/market-research/software) > [Voxco Online](/software/98491/voxco-online) # Voxco Online Canonical: https://www.capterra.cl/software/98491/voxco-online Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/98491/voxco-online?page=2) > Software de encuestas hecho para (y por) investigadores. Agiliza los procesos de recolección de datos con esta plataforma de encuestas online. > > Veredicto: 61 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Voxco Online? Las organizaciones de distintos sectores utilizan este software flexible de encuestas. Está especialmente diseñado para profesionales en empresas de estudios de mercado, gobierno, opinión pública/social y ámbito académico. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 61 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Voxco - **Ubicación**: Montreal, EE. UU. - **Constitución**: 1976 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés - **Países disponibles**: Alemania, Argelia, Argentina, Australia, Brasil, Bulgaria, Camboya, Canadá, Catar, Chile, Colombia, Croacia, Dinamarca, Ecuador, Egipto, Emiratos Árabes Unidos, España, Estados Unidos, Filipinas, Finlandia y 27 más ## Funciones - Análisis estadístico - Benchmarking - Biblioteca de preguntas - Creación de informes y estadísticas - Creación de informes/análisis - Creador de encuestas - Distribución multicanal - Gestión de comentarios - Gestión de encuestas y sondeos - Gestión del panel - Importación y exportación de datos - Lógica de exclusión - Marketing por correo electrónico - Modelos personalizables - Personalización de URL - Preguntas personalizables - Rama de preguntas - Recolección de respuestas sin conexión - Visualización de datos ## Integraciones (en total: 6) - BHN Rewards - IBM SPSS Statistics - Meta for Business - SendGrid - Twilio - Twitter/X ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas para estudios de mercado](https://www.capterra.cl/directory/10041/market-research/software) ## Categorías relacionadas - [Herramientas para estudios de mercado](https://www.capterra.cl/directory/10041/market-research/software) - [Software para encuestas](https://www.capterra.cl/directory/30092/survey/software) ## Alternativas 1. [Google Forms](https://www.capterra.cl/software/176571/google-forms) — 4.7/5 (11363 reviews) 2. [SurveyMonkey](https://www.capterra.cl/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 3. [Jotform](https://www.capterra.cl/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 4. [QuestionPro](https://www.capterra.cl/software/135455/questionpro) — 4.8/5 (522 reviews) 5. [Typeform](https://www.capterra.cl/software/137289/typeform) — 4.7/5 (945 reviews) ## Opiniones ### "Voxco CATI Software" — 4.0/5 > **Michael** | *15 de septiembre de 2019* | Investigación | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The software is geared to for survey research and works perfectly for our needs for our primary clients in the healthcare industry. Very easy to use, easy to program, lots of functionality to cover everything from simple surveys to the most complex. Lots of functionality for CATI, easy to use agent screens, easy campaign set-up. They have been incredible in terms of sales and support as well to help us as we continue to grow our call center services. > > **Puntos en contra**: Needs to be updated to use more than Internet Explorer in Enterprise mode and would love to see some enhancements on being able to see agent states and moving agents seamlessly between projects to help with Workforce Management. Also more information on the dashboard to help get quick insights on projects - more customization ability there. > > We utilize Voxco to conduct healthcare outreach and satisfaction surveys. The solution has been a great option for us in terms of cost as well as functionality as it is a good price but also such a flexible platform for us to build upon as our clients continue to put so much focus on high touch telephone outreach. ----- ### "While there are many great features, need more to compete against Qualtrics" — 5.0/5 > **Yuli Patrick** | *27 de marzo de 2022* | Investigación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Lots of built-in features that allows programmers to create questions with the best practices of survey methodologists > > **Puntos en contra**: Voxco’s help documentation is a joke. The company doesn’t seem to want to fix the quirky flaw that requires users to use two different sets of logical operators for programing skip or display logic. It is NOT user friendly where they have to remember to switch to a different grammar when they need to use advanced mode. The description of all help documentation is only for tech savvy users, not written in layman’s terms. Even when I suggested this to the sales rep at conference booth, they just said this is due to a different development mindset. OMG, it’s customers’s responsibility to learn Voxco’s logic\!\!\! Also, Qualtrics has developed so many built-in options for validation, like recapcha. Voxco doesn’t seem to do more to appeal to the users that love Voxco for the rigor. > > There are lots of attractive features, but I wish they learn from Qualtrics and offer more built-in options like Qualtrics. ----- ### "Great, inexpensive product for low level jobs" — 3.0/5 > **Jeff** | *11 de marzo de 2022* | Estudios de mercado | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Software is very cheap compared to the market place. It works as expected most of the time. Can include your own javascript to do things that the software doesn't do currently. The team will listen to your ideas on how to make the software better and work with you to accomplish some of those feats. > > **Puntos en contra**: I think communication and customer support is lacking. If you have an issue, it can take hours before the issue is addressed. For critical items, no constant communication is given while the rest of the team sits to wonder. For higher level projects that require a lot of complex question types, the way the survey layout is currently, it takes awhile to do those. The selection tool that they have makes things longer to code than it really has to be. That's just a few examples. > > I will say that my interactions with \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] have been very pleasant. They are understanding and knowledgeable about the product and they really do try to work with you through any issues that you may have. Outside of that I have a very different opinion. I think that the software developers fall behind the curve when it comes to creating new solutions and most importantly TESTING those solutions before putting it out. Makes me think, and I don't know for sure, that that team is fairly small. When you write code you should be doing integration checks where it doesn't appear that they have the manpower to do that. Again, my assumption not fact. But they do have a long way to go before being a leader in the Marketing Research programming space ----- ### "Long Time User" — 4.0/5 > **Dan** | *1 de marzo de 2022* | Investigación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I think the best feature of this software is the user friendliness of the programming system. It is very intuitive and does not take advanced programming knowledge to use, but it still has the options to do a lot more complex programming and manipulation than you would get out of other systems at the same lavel of user friendliness. > > **Puntos en contra**: I think it would be helpful if Voxco had more support available around the area of accessability and someone that could work with us specially on proramming surveys that are more accesabile. > > Voxline online has met all of our online survey needs. They are continually making positive changes and continue to improve their software for the future. ----- ### "A robust platform dedicated to market research professionals" — 5.0/5 > **Simon** | *10 de marzo de 2022* | Estudios de mercado | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Voxco offers very powerful tools and automations when programming surveys and personalizing respondent experience. No other platform offers such capabilities. > > **Puntos en contra**: There is quite the learning curve using Voxco online, especially when it comes to its most advanced features. > > Voxco is the only platform we use to conduct online research. It fulfills all of our needs. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/98491/voxco-online?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/98491/voxco-online) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados