--- description: ¿Qué piensan los usuarios de DoorDash for Merchants? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de DoorDash for Merchants gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoorDash for Merchants - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Pedidos en línea](/directory/32698/online-ordering/software) > [DoorDash for Merchants](/software/1012321/doordash) # DoorDash for Merchants Canonical: https://www.capterra.cl/software/1012321/doordash Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.cl/software/1012321/doordash?page=2) > DoorDash es una solución online de entrega de alimentos que proporciona entrega y recogida bajo demanda a restaurantes y clientes. > > Veredicto: 188 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 188 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: DoorDash ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Nueva Zelanda ## Funciones - Acceso móvil - Creación de informes/análisis - Gestión de pedidos - Pagos en línea - Pedidos en línea - Punto de venta para restaurantes - Seguimiento de entrega ## Opciones de asistencia - Preguntas frecuentes/foro - Asistencia telefónica ## Categoría - [Pedidos en línea](https://www.capterra.cl/directory/32698/online-ordering/software) ## Categorías relacionadas - [Pedidos en línea](https://www.capterra.cl/directory/32698/online-ordering/software) - [Software de entrega de alimentos](https://www.capterra.cl/directory/30861/food-delivery/software) ## Alternativas 1. [GrubHub](https://www.capterra.cl/software/210141/grubhub) — 4.3/5 (131 reviews) 2. [Toast POS](https://www.capterra.cl/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [OpenTable](https://www.capterra.cl/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) 4. [Routific](https://www.capterra.cl/software/142530/routific) — 4.9/5 (144 reviews) 5. [Track-POD](https://www.capterra.cl/software/178880/track-pod) — 4.7/5 (140 reviews) ## Opiniones ### "Perfect app for discovering more local cuisine..." — 5.0/5 > **Frankie** | *30 de agosto de 2025* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Doordash has helped alot in places where other apps have not. I've used it across different states and in different cities, it has given me access to different restaurants that were unavailable on more popular, mainstream apps. > > **Puntos en contra**: At the moment, I honestly cannot think of any cons that are a reflection on the app. Usually any issues I've had were because the restaurant did not send my order correctly or did not see the order because only just started using the online ordering feature and were not used to using the system. > > Overall, I have enjoyed using Doordash to try food at local places that aren't available on other apps that are out there. ----- ### "Brings in new business to your restaurant" — 5.0/5 > **Jessica** | *21 de junio de 2025* | Restaurantes | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Doordash is easy to use for both the consumer and the business. Everything is laid out in an easy to follow way. The customer service is fast, responsive, and courteous. It integrated well on our website and was easy to set up. > > **Puntos en contra**: The fees are high, forcing us to raise our prices and push that cost onto our customer. We tried to keep our prices affordable and someone who has only ordered through Doordash and not come into our restaurant would assume those are our regular prices, which may drive some customers away. > > While the fees were high, Doordash is the most popular food delivery app in our area and did bring us a lot of business. It brought in new customers that otherwise wouldn't have tried us as well. The customer service when we did have issues was fantastic. ----- ### "Complete lack of communication" — 1.0/5 > **Donald** | *2 de junio de 2025* | Fuerzas del orden público | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing. 2 out of 3 orders in a month have had half or more of the order canceled, without notification. Paid a tip based on more than double of the food i received. Tonight almost 30 dollars of my order canceled due to bring out of stock, yet for dash didn't call, was going to send me the rest of the order, 2 biscuits, for 10 dollars. If i hadn't paid extensive attention to my order status, not a common action, I'd be paying for nothing. The store seems to be attempting to contact dd to inform them as well. They say they are getting hung up on by dd. > > **Puntos en contra**: No customer interaction if an order is unavailable or changes. 3 quarters of an order not available and for dash wants to charge 10 dollars for 2 biscuits > > Done with for dash. Will not order again. No communication by for dash when order unavailable. It's been fun, but bye. ----- ### "DoorDash is a wonderful app that allows for access to a large variety of cuisine." — 4.0/5 > **Usuario verificado** | *30 de agosto de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The best feature of the DoorDash app is the ease at which you can order food for home (or work) delivery. > > **Puntos en contra**: The least appealing thing about the DoorDash app is the high fees and additional costs associated with ordering food to be delivered. > > The overall experience is positive, as DoorDash allows for access to a variety of foods and restaurants that previously could not be delivered. However, over time my use has diminished, as it is a very expensive way to access a meal. ----- ### "DoorDash POS integration" — 4.0/5 > **Alex** | *24 de abril de 2025* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: That can be integrated with our POS system. Which allow us to use our own system for ticket printing and order tracking rather than having different tablets and printers. > > **Puntos en contra**: Because we are integrated with DoorDash trough our POS, our DoorDash menu is managed and controlled by our POS, but sometimes that fails, because we see orders containing sides which were removed already long time ago. And they are not showing in our POS menu which is the one synchronized with DoorDash one. > > Good, brings additional sales. If we dont meet sales expectations, they refund us the fee which they collect. ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.cl/software/1012321/doordash?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/1012321/doordash) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados