--- description: ¿Qué piensan los usuarios de Neon CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Neon CRM gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Neon CRM - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Programas de gestión de socios](/directory/20045/membership-management/software) > [Neon CRM](/software/102088/neoncrm) # Neon CRM Canonical: https://www.capterra.cl/software/102088/neoncrm Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.cl/software/102088/neoncrm?page=2) > Interactúa con los donantes, planifica eventos, gestiona membresías, realiza un seguimiento de los voluntarios y más, todo mediante un excelente software basado en la nube y todo en uno para organizaciones sin fines de lucro. > > Veredicto: 613 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Neon CRM? NeonCRM fue creada para ser una de las soluciones de recaudación de fondos integrada más potentes del mercado. NeonCRM está destinada a organizaciones sin fines de lucro de todos los tamaños, desde pequeños grupos comunitarios locales hasta grandes organizaciones nacionales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 613 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Neon One - **Ubicación**: Chicago, EE. UU. - **Constitución**: 2000 ## Contexto comercial - **Precio inicial**: US$139,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Base de datos de contactos - Base de datos de miembros - CRM - Comunicación con miembros - Contabilidad - Creación de informes y estadísticas - Directorio de miembros - Donaciones en línea - Donación recurrente - Gestión de antiguos alumnos - Gestión de aplicaciones - Gestión de campañas - Gestión de compromisos de donación - Gestión de contactos - Gestión de cotizaciones - Gestión de donantes - Gestión de eventos - Gestión de formularios - Gestión de inscripción - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de páginas web - Gestión de recibos - Gestión de subvenciones - Gestión de voluntariado - Integración de redes sociales - Marketing por correo electrónico - Pagos electrónicos - Portal de autoservicio - Portal de miembros - Procesamiento de pagos - Programación de eventos - Renovación de inscripciones - Tipos de miembros ## Integraciones (en total: 15) - Chariot - ClickBid - Constant Contact - Cuseum - Denali Fund - Double the Donation - Eventbrite - Higher Logic Thrive - Mailchimp - QuickBooks Online - QuickBooks Online Advanced - TaxJar - Ujoin - VolunteerLocal - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas de gestión de socios](https://www.capterra.cl/directory/20045/membership-management/software) ## Categorías relacionadas - [Programas de gestión de socios](https://www.capterra.cl/directory/20045/membership-management/software) - [Software de recaudación de fondos](https://www.capterra.cl/directory/20047/fundraising/software) - [Software para asociaciones](https://www.capterra.cl/directory/30113/association-management/software) - [Programas de gestión de donaciones](https://www.capterra.cl/directory/30548/donation-management/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.cl/directory/30805/nonprofit/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.cl/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Givebutter](https://www.capterra.cl/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Bloomerang](https://www.capterra.cl/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Bonterra Network for Good](https://www.capterra.cl/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) 5. [Blackbaud Raiser's Edge NXT](https://www.capterra.cl/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (417 reviews) ## Opiniones ### "Great Time Saver" — 5.0/5 > **Miranda** | *13 de agosto de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I enjoy that Neon is moving towards being an all in one software solution for our constituent needs. I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience. > > **Puntos en contra**: The reporting while expansive, is cumbersome. I would rather just be able to grab any and all information that I wish when creating a custom report rather than having to find one that has the information I want and customizing it. I would like to have a sign-in kiosk future for volunteers and for it to print name tags for them that includes their names and role. I would also like to be able to create a recurring volunteer opportunity rather than having to create a new one each time. > > Neon has continued to grow and make enhancements based on user input. I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms. ----- ### "NeonCRM is a solid customer management tool and more\!" — 5.0/5 > **Judy** | *17 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: NeonCRM offers the core functions we need to manage our non-profit. In particular managing donors, events/classes plus reporting. The built in security provides us the confidence that payment processing is secure. Neon's customer support is top notch. It's easy to launch a new fundraising campaign and track the results. The overall user interface is easy to use and very intuitive. We also use NeonPay which provides a seamless link for payment processing. The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the functions of NeonCRM is is good value for the money. On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers. > > **Puntos en contra**: Not being able to exclude payment processing fees from donor reports and statistics. These fees impact the results and distort the statistics. We are hopeful that the new events module will be as good as the legacy events and that it will be easier to distinguish between performance events and classes. > > Overall our experience with NeonCRM has been very positive. We have been using NeonCRM for almost 13 years and it has changed a lot over that time period. Neon is constantly updating the features, look and feel of the software to improve the user experience. They are very supportive and open to feedback from the Neon community. ----- ### "Neon keeps us pedaling\!" — 3.0/5 > **Deidre** | *26 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: The dashboard and being able to re-arrange it. The left side - member/donor navigation. Live demo and trainings. I like interactive learning. Great that they happen quickly. > > **Puntos en contra**: The query/build a report is challanging. The Greater than but + or less than is hard. Sometimes you just want a basic search. I would really like viedo demo trainings. I am neurodivergent and I do not follow the written instructions well. > > One on one demo with account rep for Windfall integration. I think watching the tools live is great and being able to talk to an accont rep while going thourgh a new product or tool. ----- ### "NeonCRM is a Great Product\!\!\!" — 5.0/5 > **Galen** | *30 de diciembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and capabilities. > > **Puntos en contra**: Their support used to be marginal (a bit hard to get timely answers), but they've just heavily invested in support staff and tools so I anticipate that won't be an issue going forward. > > I've been thrilled with the CRM\!\!\! It's quite easy to use. It's fast, and we've experienced virtually no downtime at all. I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool). ----- ### "Neon CRM Review" — 5.0/5 > **Susan** | *26 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It’s pretty easy to use compared to other CRM platforms I’ve used in the past. Log in, menus within CRM are easy to navigate. > > **Puntos en contra**: Figuring out how to do certain platform functions has been a little challenging for me, but customer support is provides quick guidance. > > Donor management is excellent. Creating and running campaigns easy to use. Events are easy to track, too. Love the platform that allows emails to go directly to donors, et al. I’m new at using Neon, but experience has been good so far. ----- Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.cl/software/102088/neoncrm?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/102088/neoncrm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados