--- description: ¿Qué piensan los usuarios de HiRUM Software Solutions? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HiRUM Software Solutions gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HiRUM Software Solutions - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [HiRUM Software Solutions](/software/102629/hirum-pms) # HiRUM Software Solutions Canonical: https://www.capterra.cl/software/102629/hirum-pms Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/102629/hirum-pms?page=2) > El software de administración de propiedades te ofrece la facilidad de una solución integral de extremo a extremo para el sector de hostelería. > > Veredicto: 18 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa HiRUM Software Solutions? Presta servicios a hoteles, moteles, centros turísticos, propiedades boutique, alojamientos con desayuno, complejos de departamentos, alojamiento para estudiantes, cuidado de ancianos, cabañas en áreas de esquí, puertos deportivos, mochileros, bienes raíces y negocios de administración de propiedades. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 18 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: HiRUM Software Solutions, A Guesty Company - **Constitución**: 1981 ## Contexto comercial - **Precio inicial**: AUD 200,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Filipinas, Fiyi, Indonesia, Malasia, Nueva Zelanda, Reino Unido, Vanuatu ## Funciones - Análisis de canales - Asistencia al cliente - Automatización de marketing - CRM - Contabilidad - Contabilidad de activos - Contabilidad fiduciaria - Control de inventario - Creación de informes y estadísticas - Creación de informes/análisis - Cálculo y validación de gastos - Distribución multicanal - Facturación - Gestión de calendarios - Gestión de campañas - Gestión de canales - Gestión de contactos - Gestión de empleados - Gestión de facturas - Gestión de la conformidad - Gestión de promociones - Gestión de propiedades - Gestión de recibos - Gestión de reservas - Gestión de reservas - Gestión de socios - Gestión de tareas domésticas - Gestión de tasas - Gestión del mantenimiento - Gestión multicanal - Importación y exportación de datos - Integración de GDS y OTA - Inventario de salas - Métricas de rendimiento - Notas de reserva - Procesamiento de pagos - Punto de venta (POS) - Reserva en línea - Reservas de grupo - Tarificación dinámica - Third-Party Integrations ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Chat ## Categoría - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.cl/directory/20032/reservations/software) - [Software de gestión de canales](https://www.capterra.cl/directory/30678/channel-management/software) - [Software contable de fideicomisos](https://www.capterra.cl/directory/30238/trust-accounting/software) - [Software de gestión de canales para hoteles](https://www.capterra.cl/directory/31615/hotel-channel-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.cl/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.cl/software/131924/lodgify) — 4.5/5 (1282 reviews) 3. [eviivo](https://www.capterra.cl/software/66294/eviivo-suite) — 4.0/5 (393 reviews) 4. [RMS](https://www.capterra.cl/software/208061/rms-cloud) — 4.4/5 (412 reviews) 5. [Smoobu](https://www.capterra.cl/software/160106/smoobu) — 4.5/5 (195 reviews) ## Opiniones ### "Assistance regarding cyber virus" — 5.0/5 > **Geoff** | *12 de agosto de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: very much adaptable to Resort Accommodation,and assistance given after a cyber attack. > > **Puntos en contra**: no problems whatsoever, has all the bells and whistles we require to operate a 60 apartment building > > Daily input of bookings and end of month reports are exceptionally helpful to management. The connection of hisite OTA has driven our occupancy from 70% to 90%+ over the past 2 years ----- ### "Switching from RMS to Hirum" — 5.0/5 > **Colette** | *12 de agosto de 2021* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Very glad so far that we made the switch to Hirum Hisite from RMS. The Support has been 10/10. The Support Team understand english, are local and not off-shore. The system is far more simplified and user friendly and they do not charge you extra to assist with something like adding a new property which RMS did. In fact, RMS charged extra for any little thing they did. > > **Puntos en contra**: The Booking Ledger is too busy and needs to be clear and easier to read. > > So far, excellent. ----- ### "Big headache." — 2.0/5 > **Usuario verificado** | *20 de febrero de 2019* | Hostelería | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: It has been made with a focus on management right properties. Integrates with third parties. > > **Puntos en contra**: - Insanely glitchy - Unintuitive, and many buttons don't even work; graphics look like they've come out of the 90s. - Customer service only during work hours. - Only works on Windows. - Not cloud-based. > > My parents use this for their hotel business and I'm actively looking to find an alternative for them because this software is a downright headache. ----- ### "Software at its Best" — 5.0/5 > **Karen** | *6 de septiembre de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy of use, functionality, add-on capabilities with the front desk and maintenance Aps, the variety of reports capable of being generated that assist decision making and operational requirements, and ability to meet Office of Fair TradingTrust Account audit processes. > > **Puntos en contra**: Not a negative but it would be advantageous to have an interface to the program that allows you to add in externally managed properties but controlled within the same program to allow more accurate reporting from an operational perspective. In other words, two rent rolls (one internal / one external) with Trust Account reporting capabilities but able to be shown as two entities rather than running 2 separate independent Hirum programs to manage these properties. > > Hirum software has enabled our business to work smarter rather than harder with the tools and mobile applications that cater for changes in our working environment, and in particular the challenges that COVID-19 thrust upon us. We have portability and flexibility that allows us to remotely service our guests and unit owners needs along with the tools to constantly measure, assess and benchmark our performance and adapt accordingly. Hirum are constantly looking at new and innovative ways in which we can better engage with our guests and owners alike, and in doing so allow our business to develop lasting relationships and build upon our success as an accommodation provider. ----- ### "Very Functional System" — 5.0/5 > **Bill** | *12 de julio de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great reporting system and the more I use the additional reports the better I like it. > > **Puntos en contra**: I originally thought that HiRUM was very clunky and didn't enjoy using the system, that was because I didn't understand it very well. It took me a while to get to know it, but now I am enjoy using HiRUM. > > I have used many Trust Accounting Systems in the past, Consol, REST, Easy Res, REIMaster to say a few. We have now been using HiRUM for 5 years now and I have always said if you follow the daily reconcile banking steps you won't have to many issues, if any at all. I also check the Cross Referencer \& Managers Summary regularly as well this makes for a very simple EOM and EOM Roll. The most important thing is the support team. I am blown away by there professionalism and complete knowledge of HiRUM. If I do require some assistance they are more than happy help and I learn different things or ways to do what I need. Overall they are brilliant to talk to and discuss aspects of HiRUM plus nothing is to much trouble. Great team. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/102629/hirum-pms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/102629/hirum-pms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados