--- description: ¿Qué piensan los usuarios de Wondering? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Wondering gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wondering - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para estudios de mercado](/directory/10041/market-research/software) > [Wondering](/software/1041077/ribbon) # Wondering Canonical: https://www.capterra.cl/software/1041077/ribbon Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/1041077/ribbon?page=2) > Wondering es una plataforma de información de usuarios con IA. Se diseñó para ayudar a las empresas a aumentar los ingresos y reducir los costes de desarrollo mediante la investigación de usuarios dirigida por IA. > > Veredicto: 10 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Wondering? Gerentes de productos Diseñadores de productos Investigadores de usuarios Operaciones de investigación Start-ups B2C hasta empresas escalables y grandes compañías. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 10 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Ribbon Technologies ## Contexto comercial - **Precio inicial**: US$0,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Andorra, Anguila, Antigua y Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belice, Bermudas, Bélgica, Canadá, Costa Rica, Cuba, Dinamarca, Dominica, El Salvador, España, Estados Unidos y 58 más ## Funciones - Análisis de búsquedas de usuarios - Análisis de texto - Creación de informes y estadísticas - Creación de informes/análisis - Creador de encuestas - Distribución multicanal - Encuestas y comentarios - Gestión de comentarios - Gestión de encuestas y sondeos - Grabación y transcripción de vídeo - Importación y exportación de datos - Modelos personalizables - Segmentación por público - Tests de usabilidad - Third-Party Integrations - Trayectoria del usuario - Visualización de datos - Widgets ## Integraciones (en total: 1) - Figma ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas para estudios de mercado](https://www.capterra.cl/directory/10041/market-research/software) ## Categorías relacionadas - [Herramientas para estudios de mercado](https://www.capterra.cl/directory/10041/market-research/software) - [Software de gestión de experiencia del cliente](https://www.capterra.cl/directory/30671/customer-experience/software) - [Soluciones de gestión de productos](https://www.capterra.cl/directory/30865/product-management/software) - [Herramientas para pruebas de usabilidad](https://www.capterra.cl/directory/32295/user-testing/software) - [Software para hacer prototipos](https://www.capterra.cl/directory/31086/prototyping/software) ## Alternativas 1. 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[User Interviews](https://www.capterra.cl/software/169122/user-interviews) — 4.3/5 (32 reviews) ## Opiniones ### "Rapid insights and a great partner to us\!" — 4.0/5 > **Annabelle** | *2 de marzo de 2023* | Producción de alimentos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: A few notable features that are intuitive and enjoyable to use: - Simple templates that customers can easily interact with and you get rapid results- Really like the cooling period so that customers don't get spammed (as we can have many teams work on different projects across our digital product)- Really easy to send incentives and thank you's to customers after they participate- The ability to connect to your calendar so interviews sync and don't create clashes - Customisation of booking screens so customers see a professional and branded consent form/scheduling screen and completion screen > > **Puntos en contra**: User interviews if they join on mobile (no matter how much we request they join on a laptop) can sometimes be fiddly if we are asking participants to interact with a prototype. This however is not unique to Ribbon but it's a case that can always be improved. > > \[sensitive content hidden\] and the team are incredibly generous with their time and I really appreciate how open they have been with their timeline to release new features which support out capabilities to conduct research. ----- ### "A game changing research tool" — 5.0/5 > **Razel** | *9 de febrero de 2023* | Bienes de consumo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We used to manually find customers to interview or test designs with, so it could take weeks to get results. With Ribbon we can now interview our customers and validate designs within a day. > > **Puntos en contra**: When we first started using Ribbon it was still a fairly new product compared to its competitors so it lacked some of the features we needed as a business such as surveys, unmoderated research but it has come a long way since then and the team have been great in prioritising what we needed. > > The Ribbon team have been super responsive to our questions, feedback and requests that it has sped up our processes so that we can get confidence in particular decisions. It has also been a genuine pleasure to work with them\! I'm looking forward to seeing what features they release next that can help accelerate us in our discovery processes. ----- ### "Great tool for lean design teams\!" — 4.0/5 > **Matilde** | *3 de mayo de 2024* | Bienes de consumo | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The team at Wondering have a really user-first approach and themselves ran a lot of research involving me and asking about my needs as a designer when it comes to running research. They took in that feedback and input and came up with game-changing features which really empowered me doing my job effectively and efficiently. The AI assistant allowed me to get 30+ generative user interviews done over the weekend. I just launched it on Friday and came back on Monday to a wealth of valuable insights to get stuck in. The ability to target your customers right as they use your product is really helpful. > > **Puntos en contra**: When I first used the survey study tool, I thought it could use some improvements, but again the team was incredibly responsive and proactively reached out to get my feedback. ----- ### "Combines the best of unmoderated & moderated research\!" — 5.0/5 > **YuXin** | *31 de julio de 2024* | Producción de alimentos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Straightforward and intuitive to use, thanks to the thoughtful user experience design that goes into the product. I like not having to start on a blank slate - I can just type in a research question or prompt, and Wondering does the hard work of structuring my study and giving me something to work with, which is a lot easier than coming up with a research plan and questions from scratch. I also hugely appreciate the fast response times from the support team - they're always on hand to help with any questions about setting up my study, and are open to feedback. > > **Puntos en contra**: It's a fairly new tool, so some features are still being built and refined - interactive prototype testing, for example, was only recently launched. It works well for my needs at the minute but I'm looking forward to further improvements. > > Wondering is an indispensable tool in my organisation and has allowed us to move fast, by testing and iterating on designs several times in a matter of days. To be honest, I used to dread user research as I wasn't sure how to best structure my research questions and turn them into guided, non-leading tasks. However, Wondering has taken out the pain point of this process by helping to generate well-structured and elaborate studies, even if I use a simple prompt. It's also intelligent enough to ask relevant follow-up questions, which is immensely helpful and combines the best of both worlds - the flexibility of unmoderated research with the thoroughness of moderated research. Special thanks also to the Wondering team for being very quick to answer any questions I might have about the tool or how to structure a study - it's made a real difference in how effectively I now use Wondering to run my studies. ----- ### "Removing the lead time in finding immersed users" — 5.0/5 > **Ajay** | *7 de febrero de 2023* | Empleo y contratación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ribbon have created a product that is ever-evolving. For example, not long ago they launched interview scheduling meaning you can automatically have your calendar filled with interviews with a few clicks.It's really easy to use, making it quick to dive right in to user research and speak with your customers. > > **Puntos en contra**: As with any startup, prioritisation is key and features are being developed. I look forward to them launching additional features, for example, better video editing so I can easily extract and share key insights with the rest of my team. > > People we used to speak to often didn't have intent to use our product. With Ribbon we don’t need to immerse participants into a mock scenario. Instead, we can focus on just speaking with our customers.It also really reduces the lead time and cost of recruitment. At my previous workplace, we were paying upwards of £100 to recruitment each participant. Using Ribbon massively reduces that cost, meaning we can do research more regularly and efficiently too. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/1041077/ribbon?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/1041077/ribbon) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados