--- description: ¿Qué piensan los usuarios de CoSupport AI? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CoSupport AI gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CoSupport AI - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [IA generativa](/directory/34155/generative-ai/software) > [CoSupport AI](/software/1061059/cosupport-ai) # CoSupport AI Canonical: https://www.capterra.cl/software/1061059/cosupport-ai Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/1061059/cosupport-ai?page=2) > Una solución más rápida, precisa, rentable y segura de IA patentada que se diseñó para la asistencia al cliente y la inteligencia empresarial. > > Veredicto: 10 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CoSupport AI? Empresas que buscan mejorar la eficiencia y la precisión en la asistencia al cliente y las operaciones comerciales mediante tecnología de IA patentada a fin de automatizar las respuestas de los clientes y ofrecer información comercial valiosa. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **5.0/5** | 10 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 5.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CoSupport AI ## Contexto comercial - **Precio inicial**: US$99,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, euskera, finés, francés, gallego, griego, hebreo, hindi, húngaro, indonesio, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - AI Copilot - Asistencia al cliente - Automatización de procesos empresariales - Chat en vivo - Chatbot - Comunicación multicanal - Content Generation - Creación de informes/análisis - Cualificación de leads - Detección del idioma - Enrutamiento automatizado - Gestión de actividad de ventas - Gestión de la base de conocimiento - IA y aprendizaje automático - Inteligencia conversacional - Para equipos de ventas/organizaciones - Personalización - Personalization and Recommendation - Procesamiento de lenguaje natural - Prompt Engineering - Reconocimiento de intenciones - Respuestas automáticas - Varios idiomas ## Integraciones (en total: 7) - Freshdesk - Microsoft Teams - Salesforce Platform - Slack - Zendesk Suite - Zoho Desk - Zoho SalesIQ ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 ## Categoría - [IA generativa](https://www.capterra.cl/directory/34155/generative-ai/software) ## Categorías relacionadas - [IA generativa](https://www.capterra.cl/directory/34155/generative-ai/software) - [Software de asistente de ventas con IA](https://www.capterra.cl/directory/34135/ai-sales-assistant/software) - [Software para chatbots](https://www.capterra.cl/directory/32448/chatbot/software) - [Software de soporte al cliente](https://www.capterra.cl/directory/32315/customer-support/software) - [Asistente virtual](https://www.capterra.cl/directory/33535/virtual-assistant/software) ## Alternativas 1. [watsonx Assistant](https://www.capterra.cl/software/1026166/ibm-watson-assistant) — 4.4/5 (10 reviews) 2. [Writesonic](https://www.capterra.cl/software/219972/writesonic) — 4.8/5 (2102 reviews) 3. [Ada](https://www.capterra.cl/software/164470/ada-support) — 4.7/5 (15 reviews) 4. [Boost.AI](https://www.capterra.cl/software/184561/boost-ai) — 4.8/5 (23 reviews) 5. [Quidget](https://www.capterra.cl/software/1067160/Quidget) — 4.8/5 (4 reviews) ## Opiniones ### "Data analytics tool for each team member + content creation tool (two-in-one, AI based)" — 5.0/5 > **Karyna** | *26 de junio de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service. > > **Puntos en contra**: There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration. > > We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort. ----- ### "Enhancing the User Journey with CoSupport AI" — 5.0/5 > **Yehor** | *25 de abril de 2025* | Artes escénicas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: A variety of solutions Customized approach Transparency in pricing Fast implementation > > **Puntos en contra**: At this stage, we can’t recall anything to be displeased with as everything has worked smoothly so far. > > CoSupport AI has been a game-changer for us at Digital Original. It improved onboarding with smart, step-by-step guidance and reduced our support load significantly. Activation rates rose by 30%, and with CoSupport BI, we now have clear insights into communication performance across all user segments—helping us enhance UX and respond more effectively at every stage of the journey. ----- ### "An AI Agent That's Helpful" — 5.0/5 > **Matthew** | *23 de agosto de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Before using Co-Support's AI Agent, we tried various chatbots from other third parties as well as the native Zendesk AI offerings. All fell short of our needs for accurate responses without hallucination, the ability to set the specific workflows we needed based on the customer stage, and the ability to review the conversations that were occurring and being deflected to check for accuracy. Co-Support's AI Agent checked all of those boxes for us and has been a real value add to our support offerings. > > **Puntos en contra**: The initial setup and ongoing model adjustments can be tedious and somewhat time-consuming; however, that would be the same for any AI implementation. The Co-Support team was there every step of the way with us, guiding us on the next steps and ensuring everything was getting set up properly. > > Our experience overall with Co-Support has been very positive after a less-than-stellar experience with our previous vendor. They have been continually responsive to any of our support questions, and quickly make themselves available if we need to talk through a workflow or other change we'd like to make in the integration. ----- ### "Great product and experience - would recommend" — 5.0/5 > **Chris** | *21 de julio de 2025* | Suministros y equipo para empresas | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Good product, good support from the team with the implementation of the software through our platforms. > > **Puntos en contra**: No weaknesses to date. I'm sure the quality of initial answers will improve as AI develops in the future. > > My overall experience with CoSupport AI has been very positive from the initial meetings reviewing the software functionality, to implementation and to ongoing support. ----- ### "Advanced AI Solutions for your Clients’ Inquiries" — 5.0/5 > **Yaro** | *23 de enero de 2025* | Recursos Humanos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: — Variety of solutions — Customized approach — Transparency in pricing > > **Puntos en contra**: We currently can’t think of any aspects that need improvement at this time. > > Working with CoSupport AI is 5 out of 5. They are good at focusing on our needs. Advanced AI solutions (CoAgent and CoCustomer) were implemented quickly. Our team received comprehensive training and starting from day 1 we were able to use the products. So overall, the experience is positive. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/1061059/cosupport-ai?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/1061059/cosupport-ai) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Datos estructurados