--- description: ¿Qué piensan los usuarios de Alloy Navigator? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Alloy Navigator gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alloy Navigator - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de ITSM](/directory/30676/itsm/software) > [Alloy Navigator](/software/108129/alloy-navigator) # Alloy Navigator Canonical: https://www.capterra.cl/software/108129/alloy-navigator Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/108129/alloy-navigator?page=2) > Alloy Navigator es una solución del mundo real diseñada para clientes del mundo real, construida por personas de TI del mundo real como tú. > > Veredicto: 64 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Alloy Navigator? Pequeñas, medianas y grandes empresas de todos los sectores que buscan una solución completa que vaya acompañada de un poderoso sistema de automatización de procesos, integración de terceros y una API flexible. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 64 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Alloy Software - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: US$19,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Alerts/Escalation - Asistencia al cliente - Asset Lifecycle Management - Barcode/Ticket Scanning - Búsqueda de texto completo - Catalog Management - Comunicación multicanal - Control de inventario - Control/Acceso remoto - Controles o permisos de acceso - Creación de informes para TI - Creación de informes y estadísticas - Flujo de trabajo de aprobación - Gestión de SLA (Service Level Agreement) - Gestión de asignaciones - Gestión de auditorías - Gestión de calendarios - Gestión de capacidades - Gestión de configuración - Gestión de contenidos - Gestión de flujos de trabajo - Gestión de incidentes - Gestión de inventarios - Gestión de la base de conocimiento - Gestión de pedidos de trabajo - Gestión de problemas - Gestión de tareas - Gestión de tickets - Gestión de versiones - Gestión del cambio - Gestión del conocimiento - Herramientas de colaboración - Inventario de licencias - Licencia de evaluación - Panel de comunicaciones - Planificación de cambios - Portal de autoservicio - Programación del mantenimiento - Real-Time Monitoring - Real-Time Notifications - Registro de auditoría - Registro de entrada y salida - Seguimiento de actividades - Seguimiento de activos - Seguimiento de activos de TI - Seguimiento de estado - Seguimiento de licencias - Varias ubicaciones … y 31 características más ## Integraciones (en total: 20) - Auth0 - BeyondTrust Remote Support - Google Calendar - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft Intune - Microsoft Outlook - Microsoft Teams - Microsoft Word - Okta - OneLogin - Opsgenie … y 5 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de ITSM](https://www.capterra.cl/directory/30676/itsm/software) ## Categorías relacionadas - [Software de ITSM](https://www.capterra.cl/directory/30676/itsm/software) - [Software de help desk](https://www.capterra.cl/directory/30008/help-desk/software) - [Software de gestión de activos informáticos](https://www.capterra.cl/directory/30077/it-asset-management/software) - [Software de gestión del conocimiento](https://www.capterra.cl/directory/30094/knowledge-management/software) - [Software para servicios informáticos](https://www.capterra.cl/directory/30672/it-service/software) ## Alternativas 1. [ACMP Suite](https://www.capterra.cl/software/175522/acmp-inventory) — 4.5/5 (173 reviews) 2. [Wasp Asset](https://www.capterra.cl/software/80853/assetcloud) — 4.5/5 (376 reviews) 3. [PDQ Deploy & Inventory](https://www.capterra.cl/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 4. [Freshservice](https://www.capterra.cl/software/132997/freshservice) — 4.5/5 (685 reviews) 5. [Atera](https://www.capterra.cl/software/144309/atera) — 4.5/5 (446 reviews) ## Opiniones ### "Game-changing system for Equipment and Property tracking" — 5.0/5 > **Beth** | *16 de noviembre de 2023* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The customization ability of Alloy is very impressive. We have not found anything that we have not been able to change so that it suits our needs. We are not even currently using Alloy to its fullest capacity yet and it has transformed workflows. Being able to track property and equipment to remote employees within the different categories is so helpful. I appreciate the flexibility of the system, once you learn the different levels of details it contains. The customer support is fantastic and really responsive. The training we received saved so many missteps when we were setting up the system. I really felt prepared to go live. Of course, we have made changes since startup as we realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section. I am finding more and more ways to use this section. I feel that once we integrate purchasing into our Alloy workflow, our data will be so invaluable. > > **Puntos en contra**: The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct that so I anticipate no problems in the future. There is a big learning curve with Alloy if you have not worked with a similar system. If you are new to Asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare you well. Some of the categorizations required with Category and Type are a little redundant. Especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us. > > Overall, I'm extremely pleased with Alloy Navigator and our experience so far. This system is going to facilitate our future growth. It has already saved us time and prevented property loss. Once we have it fully integrated into our workflows and are using all features, it will be indispensable to daily work life. ----- ### "Very good application. Would recommend it." — 5.0/5 > **Janet** | *21 de mayo de 2025* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It allows us to keep an up-to-date inventory with all the financial information. It allows us to capture live equipment. > > **Puntos en contra**: The reporting is not as good as I would like. We would like to be able to have more custom reports for our department. > > The application is a very easy to use and easy to navigate. Alloy, the company, have amazing support technicians making our experience a very positive one. ----- ### "My review of Alloy Navigator" — 3.0/5 > **Enzo** | *30 de septiembre de 2024* | Hardware informático | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I liked how comprehensive Alloy Navigator is for IT service management. It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently. > > **Puntos en contra**: The interface can feel outdated and a bit clunky. It takes some time to get used to, and the customization options could be more flexible. > > Overall, Alloy Navigator is a solid tool for IT management. It’s feature-rich and reliable, though the user interface could be more modern and easier to navigate. ----- ### "Doron's Alloy Review" — 4.0/5 > **Doron** | *29 de enero de 2021* | Arquitectura y planificación | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Software is reliable, user friendly and you get the results quickly. > > **Puntos en contra**: Some built-in features are limited and require alterations. > > Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon. ----- ### "Solid product that meets all our needs" — 5.0/5 > **Tracy** | *3 de marzo de 2025* | Comercio mayorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The feature set for the price is impressive. It's a perfect fit us as a SME. We've used Alloy Navigator for over 20 years and new releases come out on a regular basis. We track asset purchasing, deployment and decommissioning via the software. The creation and editing of service tickets is as simple or detailed as you want it to be. We've created custom workflows for scenarios like a new employee onboarding, new workstation deployment, etc. > > **Puntos en contra**: The installed software for the on-premise version is a little dated looking, but the web interface, which we just started using, addresses that. > > We've had a very positive experience with Alloy Navigator. The product just works and is a good fit for us. Support has been helpful the few times we've had to contact them. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/108129/alloy-navigator?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/108129/alloy-navigator) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados