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¿Qué es RXNT?
RxNT es un proveedor de soluciones de software innovador para el sector de la salud. Las soluciones basadas en la nube de RxNT permiten a los proveedores trabajar desde prácticamente cualquier lugar. RxNT | PM cuenta con una potente solución de facturación diseñada para satisfacer las necesidades de cualquier empresa de práctica o facturación. RxNT | eRx está certificado por EPCS y puede integrarse completamente con el conjunto de productos de RxNT o como una solución independiente (las aplicaciones de Android e iOS están disponibles para descargar). RxNT | EHR ayuda a los proveedores a mejorar la seguridad del paciente y optimizar el flujo de trabajo.
¿Quién usa RXNT?
RxNT se compromete a proporcionar soluciones de software innovadoras, que incluyen la prescripción electrónica, la gestión de la práctica y las historias clínicas electrónicas, para profesionales de la práctica médica y de facturación médica.
¿Tienes dudas sobre RXNT?
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RXNT
Opinones de RXNT
Excellent for hospice and palliative care
Puntos a favor:
E-prescribing is the only feature that I use and it is excellent. It makes EPCS easy and allows my staff to assist me with preparing the prescriptions for my review and authorization.
Contras:
The web interface could be better as well as the process to add and administer users.
Alternativas consideradas:
I recommend this to all providers!
Comentarios: Overall I’ve had an excellent and seamless experience using this. I will never switch to another
Puntos a favor:
Easy to use. Accurate and up to date info. Scheduling is easy. Documentation has a perfect flow.
Contras:
Sometimes apriss doesn’t work and even though it says é-script sent successfully it doesn’t show if the pharmacy actually received or approved the script.
Cheap, but functional
Puntos a favor:
Customization of the template. The copy of the desired template was submitted and it was implemented by RXNT team
Contras:
Frequent outages, can not insert physical exam once the template is chosen, can not make “cpt cluster”. Can not loft template. The EMG TURNS OFF EVERY DAY AT 12.21 am and it has to be restarted. It does not save info instantaneously and on multiple occasions you need to retype what was typed before because it did not save info
Respuesta de RXNT
hace 4 meses
Hey Gene, we're sorry to hear that you're having trouble with outages, templates, and autosaving. I'm sure that's been frustrating, but we're here to help! Please reach out to [email protected] with more details on your current issues or if there's anything else we can help you with.
Great platform
Comentarios: Excellent platform, easy to use, allows refills with quick easy task to complete.
Puntos a favor:
It is very easy to use and allows you to schedule refill orders. Very user friendly highly recommend this platform.
Contras:
the code does not always work for log in access.
Great prescribing program
Comentarios: RXNT's prescribing program makes it easy and quick to prescribe accurately while easily maintaining complete, accurate records. I use it for all my prescribing, and I would not want to change.
Puntos a favor:
The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the representative I was working with was very responsive to my tight timeline and promised to get me set up lighting fast, which he did. There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records.
Contras:
A few times I have noticed things that the program seemingly could not do - and then when I have checked with RXNT Support, I find they can show how to do what I need to handle the need that has arisen - like, if I want to prescribe a brand new, newly approved medication that is not yet in the system, there is a way to add it, and Support showed me how. So - there is really nothing not to like. Everything works for me.
HORRIBLE service and customer relations does not care
Comentarios: Horrible customer service that does not take ownership for their mistakes, if your practice is open on the weekends be prepared with backup plans as it frequently goes down over weekends with no support available until monday.
Puntos a favor:
Relatively inexpensive for EMR, however you don't get fully functional product
Contras:
Horrible customer service, billing module does not submit claims correctly, patient data gets changed by the system.
Respuesta de RXNT
hace 9 meses
This user is no longer a current client of RXNT. We're sad to hear about their issues with our system and our customer service team. However, our support staff works hard to ensure that issues are addressed promptly and effectively. We are committed to resolving customer concerns, but we prefer that feedback be communicated directly. For any concerns related to the review above, please contact [email protected], and we'll be happy to help!
AVOID this EMR
Comentarios: Overall experiences zero out of 10 please do not make the mistake by signing up with this organization
Puntos a favor:
There is actually nothing that our practice went through with RXNT that was a positive
Contras:
Patient migration, encounter formation, sending prescriptions, customer service
Respuesta de RXNT
hace 5 meses
Hi Tim, we're sorry to hear that you had a negative experience with RXNT. We do everything we can to meet the unique needs of every client, and we have procedures in place surrounding setup, migration, points of contact, etc. Setup and migration are a collaborative process, and they require an active role to ensure our customizable software will meet the required needs of your business. Unclear or ineffective designation of responsibility by the client for system setup and transition from another software will result in setup delays. We can assure you that our training and support staff work very hard to ensure that any issues are addressed promptly and effectively, and we are 100% committed to your success. While we understand that this situation may be frustrating, we prefer that feedback be communicated directly and professionally. Multiple members of our team have already been in contact, but please reach out to [email protected] if there's anything else we can help with!
Best EMR for your money
Comentarios: My overall experience has been very positive. Customer service is outstanding.
Puntos a favor:
I like the ease of use, and ease of training new employees to use.
Contras:
Sometimes the systems is a little slow which causes delays in patient management.
RXNT As An FRC
Puntos a favor:
I liked the ease of access to client records
Contras:
Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more of medical field than appropriate for alternative field users.
great service
Comentarios: 100% GREAT. I called and a few minutes later. I received help
Puntos a favor:
Their service and prompt attention always.
Contras:
so far I like everything. service,
Developed by health insurances....
Comentarios: worse. So bad that I want to change company. The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of their customers (assuming that health providers are their customers and not insurances), has to be added the cost of a transition and the integrity of data. If a healthcare provider offers their service with a similar performance Rxnt gives, licences would be suspended.
Puntos a favor:
Price. No other thing to mention because time is money and direct patient care. Rxnt performance takes away such valuable times. Then, not even price is good.
Contras:
Slow, frequent changes in the system that are followed by poor performance, system drops or freezes often, lag time from page to page, worsened year by year, do not solve problems, results in longer administrative times in detriment of productive work. Adds to the complex system used by health insurances to obstruct access to the services they offer, delay payments, etc. Health care time is spent in two areas: patient care and administrative documentation. The more administrative time on each patient, the less productive time, the lowest the number. The goal of technology is to gain in efficiency, to at least produce more in les time. RXNT is the opposite, really I would not be surprised if it is owned by one of the health insurance corporation.
All Shore Infusion
Puntos a favor:
Easy to use, keeps all my files safe, protects account with code
Contras:
I have no issues with this program and utilize it daily
GREAT PRODUCT.
Comentarios: I USE IT DAILY TO ENTER PATIENT PRESCRIPTIONS, COORDINATE WITH MY PHYSICIAN FOR SIGNATURES AND REORDER PRESCRIPTIONS.
Puntos a favor:
THE SYSTEM IS EASY TO NAVIGATE THROUGH.
Contras:
SO FAR I HAVE NOT EXPERIENCED ANYTHING THAT HAS GIVEN ME ANY TROUBLE.
RXNT review
Puntos a favor:
Easy, convenient fast, and is pharmacy approved,
Contras:
Failed prescriptions , some just dont go through
MA RXNT Review
Puntos a favor:
Pros: -easy to use -the layout of the page is neat and efficient. - easy to find pt
Contras:
Cons: - loading time for somethings are slow - crashes of the website happens sometimes pushes us back with pt
Top level Prescription service
Comentarios: Exceptional, great, amazing. Graphic design is engaging.
Puntos a favor:
It is 2024 compliant and top level service.
Contras:
When i click on rnxt prescribe on Donefirst EMR, i wish it takes me to the patients portal. I am always having to search the patient before prescribing.
Excellent source for electronic prescriptions
Comentarios: very happy to use this product. All the trasnferring prescription or pharmacy identification were always corrected the same day or within the hour.
Puntos a favor:
the ease and immediate technical support, if needed.
Contras:
none I have no problems with the system. I have not have any issues with the system that were not corrected.
Excellent e-prescription service
Puntos a favor:
Ease of use, integration with EMR. Very fluid with great ease searching and connecting with pharmacies
Contras:
Nothing. This has been a flawless platform
Overall very good in function
Comentarios: Very good bust slow on showing data sheet for patient
Puntos a favor:
Ease of access and efficiency and capable of executing anywhere and have records under previous. Also avoid mailing prescriptions
Contras:
Do wish show phone number of patient beside birthday on face sheet
Easy to use and very few technical issues
Puntos a favor:
Compared to a previous e-prescribing software, this one is much easier to navigate and has not given me almost any glitches or mishaps.
Contras:
The version I'm using did not connect directly with my electronic health record. Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had to check on another screen.
psychiatric nurse practitioner
Comentarios: It takes longer time to get charting done
Puntos a favor:
It is pretty easy and simple to navigate.
Contras:
The program can't have 2 windows open at the same time.
Respuesta de RXNT
hace 7 meses
Hey Grace, sorry to hear that you're having trouble with charting speed and opening multiple windows. I'm sure this can be frustrating, but we're here to help! We'd love to hear more about how we can streamline the charting process so that you don't have to work out of 2 windows at one time. Please reach out to [email protected] with more details on your current issues or anything else we can help you with!
Good ePrescribing Program
Comentarios: Good.
Puntos a favor:
Ability to prescribe online.
Contras:
Pharmacies are difficult to put in/impossible on the iphone
Ripoff Artists
Comentarios: Reasonably good program while I used it. Worthless when I needed help.
Puntos a favor:
Software works well - a few glitches, but no major troubles.
Contras:
I used the software for over a year and found it useful. I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I was informed it had renewed I contacted the company immediately and was told I was out of luck - that they don't issue refunds. I had to pay them over $700 for a program I no longer used and had no intention to use. Customer service was of no help. Unethical, unreasonable.
Very good for e prescribing
Comentarios: Overall has been a very good company with a good product. It is a little on the expensive side.
Puntos a favor:
Customer service is good. Knowledgable staff.
Contras:
Wish they had better after hours support.
Prescribing
Comentarios: I like being able to review prescription with print option for chart.
Puntos a favor:
Note connected to prescription integrated to EHR.
Contras:
Lag time in knowing whether prescription successfully went through.