--- description: ¿Qué piensan los usuarios de Bugzilla? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Bugzilla gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bugzilla - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de seguimiento de errores](/directory/30090/bug-tracking/software) > [Bugzilla](/software/119057/bugzilla) # Bugzilla Canonical: https://www.capterra.cl/software/119057/bugzilla Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.cl/software/119057/bugzilla?page=2) > Mejora la satisfacción del cliente al resolver rápidamente los problemas en tu sitio web. > > Veredicto: 136 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 136 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Bugzilla ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Gestión de flujos de trabajo - Gestión de proyectos - Registro de auditoría - Seguimiento de problemas ## Opciones de asistencia - E-mail/Help Desk ## Categoría - [Sistemas de seguimiento de errores](https://www.capterra.cl/directory/30090/bug-tracking/software) ## Alternativas 1. [Jira](https://www.capterra.cl/software/19319/jira) — 4.4/5 (15312 reviews) 2. [GitHub](https://www.capterra.cl/software/129067/github) — 4.8/5 (6155 reviews) 3. [TestMu AI](https://www.capterra.cl/software/170732/lambdatest) — 4.6/5 (543 reviews) 4. [Zoho Projects](https://www.capterra.cl/software/169455/zoho-projects) — 4.5/5 (856 reviews) 5. [Asana](https://www.capterra.cl/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Opiniones ### "Best value for your money." — 5.0/5 > **Ramon Israel** | *22 de septiembre de 2021* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is very scallable. Easy to manage. Easy to deploy. Easy to share to internal team and customers. > > **Puntos en contra**: From my experience it was not very easy to install, as it is an open software, I needed to pay for a third party for deployment. So far, this allows it to be very easy and it is quite cheap (250 USD per year for 5GB storage). > > I really like bugzilla for error management, as a testing company, something it gets hard to merge our internal operation to external operantion´s customers, so far with Bugzilla this task gets very easy. ----- ### "the easiest way to track bugs" — 5.0/5 > **yossi** | *8 de junio de 2022* | Seguridad e investigaciones | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: i love the fact that installment is easy and fast and users can start working within the hour. when you manage large scale teams, you don't want to "burn time" on setting things up. the fact it is common and familiar makes it easy for new users to start using it fast and there is no ramp-up time to learn it > > **Puntos en contra**: as a security company, there is always fear of loosing info, or being hacked. need an ability to be able to download all the boards and use them offline > > i love the fast ability to activate it and use it. basic functionality can be moderated and it is very close and similar to Jira ----- ### "Better alternatives available" — 3.0/5 > **Chetan** | *7 de septiembre de 2022* | Medios de difusión | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: When I used Bugzilla early on in my career, and I am speaking about 10 years ago, it was my first issue tracking software as a QA Engineer. The simplicity of the tool really got me further interested in the Quality career. While there are many sophisticated tools out there for issue management, a few things that work in it's favor is the community support, free-and-open-source (FOSS) and the ease of deployment. Their email alerts are very useful and detailed. Their reports were pretty good back in the day. > > **Puntos en contra**: Their limited pace in the development and continuous improvement of the tool has been the reason for it losing it's marketshare. The most recent version was last deployed in 2016 (yes, 6 years ago), and in this time, if you are not up to date with the most recent and relevant asks, somebody is bound to take over your marketshare. That said, the company I work with still uses it (alongwith paid support) to ensure we are keeping track of long-running projects. > > The overall experience with Bugzilla was good. Back then there was no JIRA (or atleast it wasn't as popular as it is now) or ZOHO, and hence the adoption was a no-brainer. Since the rise of Atlassian and JIRA, the market share has completely been wiped away, barring a few customers/companies who still run it. And the beauty of FOSS has helped them retain some of their loyal users. The interface is very light, deployment is easy and no maintenance is needed unless there's a security upgrade coming. ----- ### "BugZilla Review" — 4.0/5 > **Abhishek** | *27 de febrero de 2025* | Seguridad informática y de redes | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: The interface of bugzilla is very attractive and useful for new users > > **Puntos en contra**: Sometimes it doesn't work properly when I open it first time > > Overall Bugzilla is very good platform to tracking the bugs as compared to other platforms ----- ### "BugZilla Review" — 4.0/5 > **Neha** | *5 de febrero de 2025* | Aprendizaje en línea | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It was easy to add in bugs and link it with ALM > > **Puntos en contra**: Filter and Bug searching can be improved upon. > > Its a good Bug tracking tool, easy to enter all the details ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.cl/software/119057/bugzilla?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/119057/bugzilla) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados