--- description: ¿Qué piensan los usuarios de Recurly? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Recurly gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Recurly - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Programas de facturación](/directory/30015/billing-and-invoicing/software) > [Recurly](/software/122700/recurly-subscription-billing) # Recurly Canonical: https://www.capterra.cl/software/122700/recurly-subscription-billing Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/122700/recurly-subscription-billing?page=2) > Software de gestión de suscripciones y facturación recurrente con funciones flexibles para implementaciones personalizadas de facturación recurrente. > > Veredicto: 62 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Recurly? Recurly, Inc. proporciona gestión de facturación recurrente de nivel empresarial para miles de empresas basadas en suscripciones SaaS, Web 2.0, móviles, de contenido y editoriales en todo el mundo. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 62 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Recurly - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: US$0,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, Estados Unidos, Irlanda, Japón, Reino Unido ## Funciones - Alertas y notificaciones - Base de datos de contactos - Catálogo de productos - Conciliación bancaria - Conformidad con la PCI - Contabilidad - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Cálculo de impuestos - Facturación - Facturación cíclica de varios periodos - Facturación recurrente y suscripciones - Facturas personalizables - Gestión de cancelaciones - Gestión de demandas de pago - Gestión de descuentos - Gestión de la conformidad - Gestión de la suscripción - Gestión de reembolsos - Gestión de suscripciones - Inscripciones/incoporacionesr - Pagos móviles - Panel de actividades - Payment Gateway Integration - Portal de autoservicio - Previsión - Procesamiento de facturas - Procesamiento de pagos - Procesamiento de pagos ACH - Procesamiento de tarjetas de débito/crédito - Reconocimiento de ingresos - Recordatorios - Seguimiento/Análisis de uso - Third-Party Integrations - Varias divisas - Varias opciones de pago ## Integraciones (en total: 49) - Adyen - Amazon Pay - Apple Pay - Attribution - Avalara - CardConnect - ChartMogul - Checkout.com - Drip - Fiserv - Fivetran - Gmail - GoCardless - Google Cloud - Google Pay … y 34 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Chat ## Categoría - [Programas de facturación](https://www.capterra.cl/directory/30015/billing-and-invoicing/software) ## Categorías relacionadas - [Programas de facturación](https://www.capterra.cl/directory/30015/billing-and-invoicing/software) - [Software de gestión de suscripciones](https://www.capterra.cl/directory/31657/subscription-management/software) - [Procesadores de pago](https://www.capterra.cl/directory/30232/payment-processing/software) - [Software de facturación recurrente](https://www.capterra.cl/directory/30927/recurring-billing/software) - [Software para gestionar publicaciones y suscripciones](https://www.capterra.cl/directory/20020/publishing-and-subscriptions/software) ## Alternativas 1. [PayPal](https://www.capterra.cl/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [QuickBooks Online](https://www.capterra.cl/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 3. [Abby](https://www.capterra.cl/software/1036470/abby) — 4.7/5 (603 reviews) 4. [Bookipi](https://www.capterra.cl/software/195165/bookipi) — 4.8/5 (176 reviews) 5. [QuickBooks Enterprise](https://www.capterra.cl/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews) ## Opiniones ### "Incredible Support" — 5.0/5 > **Jack** | *31 de julio de 2020* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: While the features and ease of use are great, I'm most impressed with their customer service and ability to answer each question my team or I have quickly and thoroughly. > > **Puntos en contra**: No major cons I can think of. We're trying to integrate GoCardless and it's been a little clunky, but I don't think that's at the fault of Recurly. > > We've used Recurly to power our billing for over 5 years now and it's fully integrated into our systems and processes. We're big fans of the ease of use and bigger fans of the phenomenal support. ----- ### "A must for emerging subscription-based business model" — 5.0/5 > **Mark** | *29 de junio de 2021* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Besides integrating well with our existing tools. We are fond of Recurly because we can accommodate a wider reach of customers beyond month-to-month plans. The subscriptions can be customized the way we like it (think annual plans, prepaid plans, every other month, every three month-type of billing.) The invoicing feature allows our sales team to close deals without asking for upfront credit card information. Once accounts have been set up, we can always provide a specific link so customers can pay by themselves reducing the amount of people seeing their cards thus building trust. > > **Puntos en contra**: When processing a refund, it generates another invoice with a different invoice number. I think it would be better if the actual invoice will be updated to say "fully refunded/partially refunded" instead of creating another one. For security reasons, the software times out over a period of inactivity. When 2-step verification is enabled, it will always ask for it when you re-login...just a minor annoyance. > > Recurly is packed with features. It's not the cheapest one in the market but it fulfills our need. There are some features we wish would be an add-on which will save us some dollars because we don't use it. The customer support is important to us and they are responsive and knowledgeable. There is a little learning curve when rolling this out to new hires. ----- ### "We Paid 40% More Than Expected Due to Hidden Terms" — 2.0/5 > **Eugene** | *23 de julio de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: The platform is technically strong and reliable. It handles subscription billing well across multiple environments, and the interface is user-friendly. Features like automated dunning and card updater were helpful in reducing churn. The integration process with our stack was smooth, and their documentation is decent. > > **Puntos en contra**: Critical pricing terms were not clearly communicated. We agreed to what we believed was a simple consumption-based model, but were later hit with large surprise overage invoices due to a hidden transaction limit and per-transaction fees. These fees were never discussed in the commercial proposal or calls — only buried in one follow-up email and the final legal contract. Our trust in Recurly was compromised, and the actual cost ended up more than 40% higher than we anticipated. The team pointed to contract wording rather than honoring the spirit of the agreement. > > While the product works and solved our billing infrastructure needs, the commercial side of the experience was disappointing. We trusted the pricing model we discussed during negotiations, but missed fine-print terms that had a major financial impact. As a result, we feel misled and overcharged. It left us with a working platform — but a broken relationship. ----- ### "Recurly Covers all your billing needs" — 5.0/5 > **Edgardo** | *20 de mayo de 2020* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: What I like the most about Recurly is the versatility, I have many options to send customized discounts, codes, create plans, edit renewals dates, process manual payments, send invoices, set up alerts, customize invoices and provide credits. > > **Puntos en contra**: If I can say anything that I don't like is that sometimes a pop-up comes up for support and gets in the way of me working when I'm not looking to contact support. I understand the platform is just letting me know I can contact support for any issues and how but for experience users that know how to do this already, it can just be a little annoying. > > Recurly has the best subscription billing service that I have worked with (I have used several). Their costs are fair and as mentioned previously, the freedom I have to set up everything the way I want to based on my needs is the reason why we will continue to use this service. ----- ### "Recurly, for a serious and solid subscription based business" — 5.0/5 > **Paul** | *26 de mayo de 2025* | Deportes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Efficient, reliable, highly customizable, good support, ah, I was supposed to say only one thing, but, there are really more than a few. Sorry Recurly, you're doing great\! > > **Puntos en contra**: The automatic logging out. Having to use it all day long, I know that I can relog in from 5 to 12 times per day. Ok security, but give me a break, please. > > Having used it almost every day in the past 3+ years I can say I am satisfied from both the core feature, subscription and invoicing management, the support, the fact that also when dealing with difficult to identify issues, like double charges or the 3-D Secure Authentication issues, they are striving to get it solved. No matter it is days, months or even years, they are on it until they get to a solution. So if there are still some hiccups here and there, we know we can count on Recurly, they'll get them sorted, sooner or later. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/122700/recurly-subscription-billing?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/122700/recurly-subscription-billing) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Datos estructurados