--- description: ¿Qué piensan los usuarios de ResNexus? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ResNexus gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ResNexus - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/20032/reservations/software) > [ResNexus](/software/129392/reservation-nexus) # ResNexus Canonical: https://www.capterra.cl/software/129392/reservation-nexus Página: 1 de 18\ Siguiente: [Página siguiente](https://www.capterra.cl/software/129392/reservation-nexus?page=2) > Sistema de gestión de reservas y huéspedes en línea que proporciona un seguimiento de las fuentes de reserva, reservas de grupos y calendario con recordatorios. > > Veredicto: 428 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ResNexus? Alojamientos con desayuno Cabañas y albergues Caravanas y campings Hoteles y moteles ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 428 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ResNexus - **Ubicación**: Salem, EE. UU. - **Constitución**: 2005 ## Contexto comercial - **Precio inicial**: US$30,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Bahamas, Bermudas, Canadá, Chequia, Eslovaquia, Estados Unidos, Irlanda, Islas Caimán, Islas Turcas y Caicos, Islas Vírgenes Británicas, Islas Vírgenes de EE. UU., México, Puerto Rico, Reino Unido, San Martín ## Funciones - Actualización automática - Arrastrar y soltar - Asistencia al cliente - Automatización de marketing - CRM - Creación de informes y estadísticas - Creación de informes/análisis - Edición en tiempo real - Facturación - Facturación a proveedores de agua/gas/electricidad - Gestión de SEO - Gestión de calendarios - Gestión de canales - Gestión de contactos - Gestión de empleados - Gestión de ingresos - Gestión de la experiencia del huésped - Gestión de propiedades - Gestión de reservas - Gestión de reservas - Gestión de reservas de camping - Gestión de tareas domésticas - Gestión de tasas - Gestión del mantenimiento - Importación y exportación de datos - Integración de GDS y OTA - Mapas de sitio - Notas de reserva - Optimización de precios - Plantillas prediseñadas - Previsión - Procesamiento de pagos - Punto de venta (POS) - Páginas de aterrizaje y formularios web - Registro de entrada y salida de huéspedes - Reserva en línea - Reservas de grupo - Reservas online - Third-Party Integrations - Widgets ## Integraciones (en total: 1) - authorize.net ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistemas de reservas](https://www.capterra.cl/directory/20032/reservations/software) ## Categorías relacionadas - [Sistemas de reservas](https://www.capterra.cl/directory/20032/reservations/software) - [Software de alquiler vacacional](https://www.capterra.cl/directory/30616/vacation-rental/software) - [Software para campings](https://www.capterra.cl/directory/31059/campground-management/software) - [Software de gestión de ingresos](https://www.capterra.cl/directory/31118/revenue-management/software) - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.cl/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Booqable](https://www.capterra.cl/software/138689/booqable) — 4.8/5 (1126 reviews) 3. [Lodgify](https://www.capterra.cl/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [Guesty](https://www.capterra.cl/software/159377/guesty) — 4.4/5 (465 reviews) 5. [Amenitiz](https://www.capterra.cl/software/183836/amenitiz) — 4.3/5 (238 reviews) ## Opiniones ### "ResNexus is our partner in business" — 5.0/5 > **Mike and Bonnie** | *17 de junio de 2023* | Servicios e instalaciones recreativas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The calendar and ease of booking is excellent for us. We get our questions or problems answered quickly. > > **Puntos en contra**: Cannot think of anything. We do have a problem with the pet cleaning charges being charged daily, which is not our policy. > > The training was smooth. If we have questions or problems, they are resolved quickly. ----- ### "Should have used ResNexus years earlier" — 5.0/5 > **Diane** | *22 de junio de 2025* | Ocio, viajes y turismo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love the OTA integration that keeps my reservations from double booking. My past system had me manually adding from other platforms with the risk of double booking and angry customers. > > **Puntos en contra**: Some what complex but once you learn all the features it is extremely powerful. The support staff is always there to help even if you ask the same question a few times until you learn the system. > > I love that you get a live person for support, no AI chat bot making you go in circles and finally you give up because no one will help you. Please don't take away LIVE support. Your team is the best I have ever worked with. ----- ### "Feature-rich and great customer service, but a lot of bugs" — 3.0/5 > **Scott** | *4 de septiembre de 2021* | Hostelería | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: (1) ResNexus is a one-stop, feature-rich software service allowing every nuance of your operations to be mirrored and more importantly maintained. (2) The user interface for bookings and availability is heavily customizable and integrates to my existing web site. (3) It supports a simple "online store" so I can sell logo products like t-shirts and guest services. (4) It supports the sale of gift certificates and manages remaining balance when redeemed. (5) great rate and management. (6) Great printable reports. (7) It allows me to manage a file of previous guests with their information (interests, birthdays, etc). (8) The customer service is their best quality, with assignment of a representative in addition to regular customer service. (9) One aspect of Resnexus where it is way above its competitors is adherence to data and system security best practices, as well as adhering to the latest US website design requirements, such as handicap usability for instance. > > **Puntos en contra**: (1) It takes a big investment of time to learn how to set up, navigate and use Resnexus and it is not intuitive with sparse online help. (2) Housekeeping operations require your staff to log into the application to use it properly, making it more usable for companies with dedicated staff rather than the small vacation rental owner like myself that uses contractors with multiple accounts. (3) The application is not intuitive and work flow processes are too complex for the simple processes required for my business...so complex I am concerned of modifying direct bookings incorrectly there are so many options. (4) There is strong marketing and guest loyalty functionality, but it requires obtaining guest emails...since a lot of my bookings are via Airbnb who does not give out guest emails I cannot use many of the marketing and promo functions available. (5) The photo library is in multiple places and for channel mgr integration does not allow switching the order of photos showing up on Airbnb...you have to delete all of them and re-upload them to change the order. (6) Lastly, I've experienced a lot of bugs in production. This includes errors in the Airbnb channel mgr integration that created actual bookings with incorrect 24-hour cancelation policies. Other property data such as touchless check-in disappeared and had to be reentered. They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off. > > Getting trained on Resnexus and setting it up requires a large investment of time. The Customer Service is top-notch, giving 1:1 support to assist you. And it is needed: Resnexus is a feature-rich with a lot of bells and whistles with complex, non-intuitive navigation (there is a menu with a list of 63 pages for Setup). All the options are probably necessary to support various operations, but not needed for me, yet still require review. To make use of many of the functions, you need staff willing to log directly into Resnexus to manage their daily work and communicate with each other. I am a small vacation rental owner with contractors that support multiple accounts (housekeepers for instance) who will not do that, so I end up sending out texts and e-mails instead. In addition, the required process required to handle direct bookings is overkill for me, with a lot of information and extra decisions I have to spend time filling out. I have decided to move to an alternative software. I would have continued using Resnexus since I invested so much time in it, but the number of product bugs continually introduced in new releases makes it difficult to justify the ongoing investment in its usage. ----- ### "ResNexus - An awesome combination of hospitality technology & support\!" — 5.0/5 > **Steve** | *23 de junio de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We love both the customer self serve options for booking their stay (within the booking parameters that we specify), and the email automation for pre-arrival and after stay follow-up reviews. The RN system not only saves us countless hours of manual work, but also pays for itself via Direct Connect capability for online travel agents like Airbnb and VRBO, which help us fill in spaces during the shoulder season. > > **Puntos en contra**: Resnexus has become the primary vendor for all of my customer and marketing data, with the exception of liability waivers, which we ask each customer to sign prior to check-in - as recommended by our insurance company. We pay a 3rd party for this capability. It would be nice to see ResNexus add this capability, so that all customer data is in one place, and easily retrievable. > > Both Josh and Laura have been awesome support throughout our journey with Resnexus. They were very patient when training us during our transition to ResNexus, and proactively contact us with major new releases that they think will can benefit from. During weekends, we're able to call after hours support, which we used only a handful of times. A shout to Travis from their web support team also. He handles our website updates as required within a very timely fashion. ----- ### "Good solid backoffice product that does every thing a small business needs." — 5.0/5 > **Marcia** | *19 de junio de 2025* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Good customer support, and with lots of features that you need, more that you don't, but someone must need them\! Easy to use and make sense of. Tried others that didn't make sense at all and were prone to errors. This is where ResNexus makes a big difference. > > **Puntos en contra**: There are so many features that it can be overwhelming. This is so minor, but I have had a couple of issues with 3rd party booking engine synchronization (like Booking.com), but because they have good customer support, they were taken care of immediately. > > Very good. I have no desire to look elsewhere. I live in Mexico, and thankfully this is finally available in Spanish so that my workers can use the back end. I was one of the reasons I left Resnexus for a year, however the other product was so hard to use, and prone to errors with poor support that I went back to happily returned and was happy to see that they added support for multiple languages. ----- Página: 1 de 18\ Siguiente: [Página siguiente](https://www.capterra.cl/software/129392/reservation-nexus?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/129392/reservation-nexus) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados