---
description: ¿Qué piensan los usuarios de ReservationKey? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ReservationKey gracias a Capterra Chile.
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title: ReservationKey - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/20032/reservations/software) > [ReservationKey](/software/130362/reservationkey)

# ReservationKey

Canonical: https://www.capterra.cl/software/130362/reservationkey

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> Sistema de reserva basado en la web rentable, con muchas funciones, diseñado para el sector del alojamiento. Todas las herramientas que necesitas a una fracción del precio.
> 
> Veredicto: 103 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa ReservationKey?

Sistema de reservas de propiedades independientes en el sector hotelero. Como albergues, hoteles, moteles, campings, cabañas.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 103 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 5.0/5 | Basado en las opiniones generales |
| Funciones | 4.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ReservationKey
- **Ubicación**: San Ramon, EE. UU.
- **Constitución**: 2007

## Contexto comercial

- **Precio inicial**: US$37,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: alemán, danés, español, francés, húngaro, inglés, irlandés, italiano, noruego, portugués, sueco
- **Países disponibles**: Argentina, Australia, Brasil, Canadá, Chile, Estados Unidos, Islas Vírgenes Británicas, Islas Vírgenes de EE. UU., Italia, Luxemburgo, México, Nueva Zelanda, Puerto Rico, Reino Unido, Tailandia

## Funciones

- Asistencia al cliente
- CRM
- Creación de informes y estadísticas
- Creación de informes/análisis
- Gestión de calendarios
- Gestión de canales
- Gestión de propiedades
- Gestión de reservas
- Gestión de reservas
- Gestión de tareas domésticas
- Gestión de tasas
- Integración de GDS y OTA
- Notas de reserva
- Panel de actividades
- Procesamiento de pagos
- Reserva en línea
- Reservas de grupo
- Third-Party Integrations

## Integraciones (en total: 1)

- authorize.net

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Sistemas de reservas](https://www.capterra.cl/directory/20032/reservations/software)

## Categorías relacionadas

- [Sistemas de reservas](https://www.capterra.cl/directory/20032/reservations/software)
- [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software)
- [Software de alquiler vacacional](https://www.capterra.cl/directory/30616/vacation-rental/software)
- [Software para moteles](https://www.capterra.cl/directory/32584/motel/software)

## Alternativas

1. [Cloudbeds](https://www.capterra.cl/software/158839/cloudbeds) — 4.3/5 (341 reviews)
2. [Sirvoy](https://www.capterra.cl/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
3. [Lodgify](https://www.capterra.cl/software/131924/lodgify) — 4.5/5 (1283 reviews)
4. [Little Hotelier](https://www.capterra.cl/software/144307/little-hotelier) — 4.0/5 (220 reviews)
5. [eZee Absolute](https://www.capterra.cl/software/135751/ezee-absolute) — 4.6/5 (405 reviews)

## Opiniones

### "Reliable, intuitive PMS with exceptional customer support" — 5.0/5

> **Chad** | *4 de marzo de 2026* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Operating a historic inn and event venue requires reliable and efficient software. Reservation Key delivers exactly that at a fraction of the cost of the competition. Their property management system is modern, simple, and highly intuitive. It streamlines daily operations without introducing unnecessary complexity, allowing for better focus on the business and guests.&#10;&#10;Beyond the software itself, the customer support is exceptional. \[sensitive content hidden\] consistently provide amazing service. They are responsive, knowledgeable, and ensure questions are addressed quickly and accurately. I highly recommend Reservation Key to any hospitality operator looking for a robust, user-friendly PMS backed by outstanding support.
> 
> **Puntos en contra**: Would have liked a paid , done for me option for onboarding.  Everything else so far has been wonderful

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### "Greenwood Lodge and Campsites Review of Reservation Key" — 5.0/5

> **Chris** | *10 de noviembre de 2024* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The pros of Reservation Key have been convenience and efficiency after transitioning from our old way of booking through numerous phone calls, e-mails and postal service.  As a small campground, Reservation Key is a right fit for us and cost effective.
> 
> **Puntos en contra**: As for cons, we can’t provide any experience in that department because glitches were too few and customer support was always responsive and helpful.
> 
> We had looked at a few other online booking programs  before making a decision to use Reservation Key as our online booking tool.  Be mindful that we never used any other online booking system before. The reason why we chose Reservation Key was the ease of learning how to set up our online booking program with the helpful and patient guidance from \[sensitive content hidden\] and \[sensitive content hidden\].  We had a very successful camping season and we wish we did the online booking sooner.  Reservation Key is a perfect tool for our small seasonal business.

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### "ReservationKey is a good value" — 4.0/5

> **Burney** | *13 de octubre de 2018* | Hostelería | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The platform is flexible, with the ability to make many different reservation pages. It also works well with MyAllocator and iCal calendars for interfacing with outside platforms.
> 
> **Puntos en contra**: 1) Guest addresses are all in one text field...organizing marketing efforts to previous guests by zip code is problematic. &#10;2)  Only one alternate rate plan can be used in a reservation page...it would be helpful to have more available to apply to various  marketing sources.
> 
> ReservationKey has worked well, and has been improving over the years that we have been using it. Customer service has been good when issues have  come up.

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### "Simple to use" — 4.0/5

> **James** | *31 de marzo de 2026* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Simple to use. Simple 5 minute training for new staff to be familiar with use and able to make adjustments to a reservation
> 
> **Puntos en contra**: Wish there was a texting option. to communicate with guests. Not everyone checks the email  while on vacation.
> 
> We use this software for golf cart rentals. We enjoy that we can access Reservation Key from our phone and be able to place a reservation anywhere.

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### "Reasonable price (but not cheap\!) and easy to work with" — 5.0/5

> **Tracey** | *15 de octubre de 2024* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Simple system without bells and whistles that I had no need for - and the price was reasonable because of that. I moved from another, larger, reservation software system because their prices went up, they provided more bells and whistles that a small business like mine just didn't need/use.  Customer service, particularly \[sensitive content hidden\], was always prompt and efficient, every single year, not just in the first year.
> 
> **Puntos en contra**: I found the Forum a bit clunky to use, that could use a lot of updating to make it a bit more user friendly.  Overall, I had to think hard to find a "Con". Loved Reservation Key for many years I've been with them.
> 
> Wonderful, lots of pros and barely a con.

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