--- description: ¿Qué piensan los usuarios de Dataforma? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Dataforma gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dataforma - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [Dataforma](/software/130599/dataforma) # Dataforma Canonical: https://www.capterra.cl/software/130599/dataforma Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.cl/software/130599/dataforma?page=2) > Software de gestión de servicios externos basado en la web con programación, facturación y seguimiento por GPS integrados para contratistas. > > Veredicto: 105 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Dataforma? Cualquier contratista que gestione trabajo de servicio y grandes trabajos de producción que busque optimizar su negocio con un solo sistema. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 105 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Dataforma - **Ubicación**: York, EE. UU. - **Constitución**: 2004 ## Contexto comercial - **Precio inicial**: US$69,99 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - CRM - Captura de fotos - Cobro de pagos en el terreno - Enrutamiento - Estimación de costes - Facturación - Firma electrónica - GPS - Gestión de clientes - Gestión de contratos o licencias - Gestión de documentos - Gestión de expediciones - Gestión de inspecciones - Gestión de pedidos de trabajo - Gestión de técnicos - Historial de servicios - Presupuestos y estimaciones - Programación - Programación del mantenimiento - Seguimiento de tiempo en línea - Seguimiento del proyecto - Seguimiento del tiempo - Subcontractor Monitoring ## Integraciones (en total: 5) - FollowUp CRM - Gmail - Microsoft Outlook - QuickBooks Online - Stripe ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.cl/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.cl/directory/10009/field-service-management/software) - [Programas para electricistas](https://www.capterra.cl/directory/31006/electrical-contractor/software) - [Software para carpintería y albañilería](https://www.capterra.cl/directory/31298/roofing/software) - [Software de climatización](https://www.capterra.cl/directory/30107/hvac/software) - [Software para compañías de fontanería](https://www.capterra.cl/directory/30673/plumbing/software) ## Alternativas 1. 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[Revit](https://www.capterra.cl/software/183122/revit) — 4.6/5 (479 reviews) ## Opiniones ### "Our company has really benefited from implementing Dataforma into our daily operations" — 5.0/5 > **John** | *23 de abril de 2018* | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We are just starting to implement the software but have really made use of the scheduling features in our service department. > > **Puntos en contra**: I am not a huge fan of the system opening a new browser window with every click but I am getting used to it. ----- ### "Dataforma is very useful for our Service Departments" — 5.0/5 > **Stacy** | *19 de agosto de 2024* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ability to schedule tickets for employees in field- ease of creating invoice at completion of job. Helps to organize and manage clients and work completed at each business location > > **Puntos en contra**: Could be a little more user friendly in crating relationships between buildings/customers and companies. Once initial set up is complete of each company it becomes much easier to create work orders. > > Implementation and Training was a great experience. \[sensitive content hidden\] was extremely helpful in getting everyone trained and continues to be an available resource for questions. ----- ### "Will Make Your Office Paperless" — 3.0/5 > **Jonathan** | *24 de septiembre de 2019* | Servicios para instalaciones | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I love Dataforma because it allowed us to move to a paperless office, gone are the days of file folders\! I also love the software because it works in a logical way, and has the potential to help your office run more efficiently. One cool feature is that Dataforma allows you to have custom templates made to meet your specific need, this feature has had the biggest impact for us. > > **Puntos en contra**: There a few things to mention when it comes to the cons. One of the biggest aspects of Dataforma that I do not like is the Timecard feature. There's no way for our employees to see their hours for the week, and overall the employee experience is lacking when it comes to keeping track of timecard hours-this holds us back from becoming completely paperless .One of the reasons for this is that Dataforma is in transition right now and there are some glitches and bugs, which hold the product back in a big way. To go along with this, they recently raised their fees, charging a per user fee which if we would have kept our current users, our price would have doubled. So this has been a big setback for us. Dataforma is not a polished or finished product, thus the high price really is not justified at this point. > > Overall I am thankful for Dataforma, it has taken our business to a paperless office and we are running more efficiently. I would like to make the potential buyer aware that it's not a finished product and there are bugs and glitches that I am still waiting for them to fix for us. The customer experience is inconsistent, sometimes really good and helpful while other times it's very difficult to get the help you need. ----- ### "Dataforma Review" — 5.0/5 > **Lisa** | *17 de septiembre de 2019* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I love the convenience of the program. I can pull information within seconds. Also the calendar is great as well. You can do so much through the calendar. The mobile app is easy for our techs to use so we are getting real time information that can be passed to the customer. In addition, we can do inspection reports while the techs are on site and send to the customer and even get approval and start to process of the repairs. I also like that a customer gets the photos and that has made a big difference with our customers. They typically don't go on the roof and to send photos to them helps them to see what work was performed and that builds trust with the customers. > > **Puntos en contra**: I believe the biggest con would be the new changes. Some of the changes make our part of what we use in the system more difficult. I wish there would of been a little more time spent on the training with some of the changes. The "employee" portion seems to be the most difficult since we aren't using DF to do payroll, there are extra steps now. Something else that is a "con" is the credit memo process. They show up as "paid in full" and that can be difficult to follow. It would be nice if they showed up as a credit memo. > > It has been a great experience. It has actually streamlined our side (Service) of the business and allows us to invoice quickly and get info to our customers in a timely manner. DF was able to patch into our accounting system which is very helpful. ----- ### "No Comparison - Best Overall" — 5.0/5 > **Danielle** | *25 de septiembre de 2019* | Organización cívica y social | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The way DataForma links everything together is amazing. To be able to know one solid piece of information and search other relationships back from that point to find what you need is amazing\!\! But then that does not say enough about document storage, ease of access and use, and the 1-point location for finding everything you need at your fingertips. > > **Puntos en contra**: There are a few things that could use some tweaking. The Leads module - while we use it as a good tool it would be great to be able to transition a lead to a Work Order without having to re-enter the information. It would also be nice when using the search function to be able to click on the headings and sort by that heading. > > I have worked with DataForma in varying capacities since 2007. I have also worked with other "online based" contractor systems and hands-down DataForma is the easiest, all-inclusive, best value system I have used. DataForma is built for roofing contractors and when used it just cannot be beat. The functionality is amazing, and the continued growth and development keeps up with technology and the demands of roofing contractors. 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