--- description: ¿Qué piensan los usuarios de Bloomfire? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Bloomfire gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bloomfire - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de búsqueda de empresa](/directory/31096/enterprise-search/software) > [Bloomfire](/software/131501/bloomfire) # Bloomfire Canonical: https://www.capterra.cl/software/131501/bloomfire Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.cl/software/131501/bloomfire?page=2) > Un software seguro de gestión del conocimiento que permite a equipos de todos los tamaños crear, compartir, cargar y colaborar en torno al contenido. > > Veredicto: 254 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Bloomfire? Bloomfire es perfecto para cualquier equipo, departamento, empresa u organización que busque una forma útil de compartir conocimientos de manera segura, fácil y significativa. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 254 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Bloomfire - **Ubicación**: Austin, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Países Bajos, Reino Unido, Suiza ## Funciones - @menciones - Acceso móvil - Alertas y notificaciones - Almacenamiento de documentos - Biblioteca de contenidos - Búsqueda de texto completo - Búsqueda/filtro - Captura de documentos - Catalog Management - Categorización de activos - Clasificación de documentos - Comentarios/notas - Control de versiones - Controles o permisos de acceso - Creación de contenidos - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Discussions/Forums - Edición de texto - Editor de texto enriquecido - Encuestas y comentarios - Etiquetado - Feed de actividad y noticias - Gestión de comentarios - Gestión de contenidos - Gestión de documentos - Gestión de flujos de trabajo - Gestión de la base de conocimiento - Gestión de la comunicación - Gestión de usuarios - Gestión del conocimiento - Herramientas de autoservicio - Herramientas de colaboración - Importación y exportación de datos - Onboarding del usuario - Opciones de publicación de contenidos - Panel de actividades - Portal de autoservicio - Red privada - Software de asistencia remota - Third-Party Integrations - Uso compartido de archivos - Visualización de datos ## Integraciones (en total: 13) - Box - Dropbox Business - Dynamics 365 - Google Drive - Google Workspace - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Teams - OneDrive - Salesforce Platform - Salesforce Sales Cloud - Slack - Tableau - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas de búsqueda de empresa](https://www.capterra.cl/directory/31096/enterprise-search/software) ## Categorías relacionadas - [Herramientas de búsqueda de empresa](https://www.capterra.cl/directory/31096/enterprise-search/software) - [Software de portal del empleado](https://www.capterra.cl/directory/14/portal/software) - [Software de gestión de contenidos CMS](https://www.capterra.cl/directory/10007/content-management/software) - [Software de gestión del conocimiento](https://www.capterra.cl/directory/30094/knowledge-management/software) - [Herramientas para estudios de mercado](https://www.capterra.cl/directory/10041/market-research/software) ## Alternativas 1. [Bitrix24](https://www.capterra.cl/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [MangoApps](https://www.capterra.cl/software/131314/mangoapps) — 4.4/5 (150 reviews) 3. [Seismic](https://www.capterra.cl/software/140225/seismic) — 4.6/5 (215 reviews) 4. [Centralpoint](https://www.capterra.cl/software/161470/centralpoint) — 4.6/5 (9 reviews) 5. [monday.com](https://www.capterra.cl/software/147657/monday-com) — 4.6/5 (5726 reviews) ## Opiniones ### "Easy to use" — 5.0/5 > **Mary** | *13 de noviembre de 2020* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool. > > **Puntos en contra**: I wish I could edit docs in the tool. But there are few cons that we have found at this point in time. > > Implementation was a dream. They had a team that helped us manage the project and uploaded all our content for us. As a small team, this was important. ----- ### "Bloomfire - Exceptional platform" — 5.0/5 > **Alexis** | *6 de septiembre de 2023* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Key aspects: searchability, how it looks, and organization features. > > **Puntos en contra**: I feel that the reports could be enhanced. We would like to pull data easily such as documenting if/when people are logging in. Right now the process is extremely manual (you have to look at each person individually). However, customer service has been wonderful in assisting us in this. Additionally, it would be amazing to update some of the formatting options. The bulleting in particular can be very finnicky. > > Overall, we needed a knowledgebase that was better for our department. Our previous KB was a bit of a mess and very difficult to search or find any basic information. Bloomfire has been an amazing change\! I would choose them everyday. ----- ### "I mean, if you really hate SharePoint" — 3.0/5 > **Tony** | *16 de enero de 2024* | Contabilidad | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Bloomfire is one of the few systems that my company uses that has not yet had a massive outage. It seems like it's fairly customizable. > > **Puntos en contra**: I don't know if it's Bloomfire or my company's implementation of it, but searching for a knowledge base article is an absolute disaster. > > One of my company's top knowledge base articles is titled "How to Search in Bloomfire" - actually we don't call it Bloomfire we call it our own internal name to stay on-brand even internally. It describes how to perform a boolean search such that you filter out the detritus that it pulls up even if you search for an article's exact name. Also, you can be part of different access groups within Bloomfire, which allows you to keep some entries company-wide and others restricted to management or tech support. If you want to post an article in multiple groups, it actually produces multiple links which do not reference one another. So if I have access to an article in Group A and it's also in Group B, and I send someone in Group B the link that shows up on my computer - they can't open it. The software isn't smart enough to go "Ah, yes. That's the same article as the one you have access to. Let me direct you there." It should just be one link with permissions attached to it - you can open it or not. Instead it's several links, permission-specific and therefore overly complicated. Also, if you try to link articles with hyperlinks as a wiki, you better be sure that everyone is using the same links. We also have a moderation team to sort of make the final judgement on what gets posted. My company did not hire subject matter experts for this position, so those of us who want to submit an article have to let it go through a convoluted approval process. And what if my article gets approved, and I am the author, and I decide to change it? As far as I can tell, the change requests go to a black hole and it's been literally years and I'm the only one who can see my edits to my article. Again, I think some of these have less to do with the product and more to do with my experience with my company's implementation of the product, so hopefully it will give you an idea of what not to do. ----- ### "Bloomfire is THE platform (and partner) for expanding the use of our data" — 5.0/5 > **Usuario verificado** | *28 de julio de 2023* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use - for uploading and downloading content > > **Puntos en contra**: Nothing really, but to get the most out of it you really need a plan for organizing the content. Their team helps with that, but it's not something you can just do and forget about - you need to constantly be thinking about how to maintain the content. > > Took our team to the next level. Love it. ----- ### "Happy with Bloomfire existing Functionalities" — 4.0/5 > **Anusha** | *24 de agosto de 2023* | Productos farmacéuticos | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The search features and the capability to have the blogs/ articles created within it.The archival system and the version controls are the best ever features.. > > **Puntos en contra**: having 2 links created for the same post when it is mapped under 2 groups. > > it's been a year with Bloomfire and the initial migration process was pretty smooth and we are enjoying using the platform.The 2 key things that can make the platform even better are, the bulk upload option and the deeper access restriction options. ----- Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.cl/software/131501/bloomfire?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/131501/bloomfire) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados