--- description: ¿Qué piensan los usuarios de Roomsy? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Roomsy gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Roomsy - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Roomsy](/software/133679/roomsy) # Roomsy Canonical: https://www.capterra.cl/software/133679/roomsy Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/133679/roomsy?page=2) > Un sistema de administración de propiedades todo en uno, fácil de usar y repleto de funciones que se puede usar desde cualquier lugar. > > Veredicto: 24 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Roomsy? Roomsy es adecuado para hoteles, moteles, apartamentos, hostales, casas de huéspedes, bed and breakfast y parques de autocaravanas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 24 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Roomsy - **Ubicación**: Vancouver, Canadá - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: US$70,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos ## Funciones - Automatización de marketing - CRM - Gestión de calendarios - Gestión de canales - Gestión de empleados - Gestión de la experiencia del huésped - Gestión de propiedades - Gestión de recepción - Gestión de reservas - Gestión de tareas domésticas - Gestión del mantenimiento - Integración de GDS y OTA - Punto de venta (POS) - Tarificación dinámica - Third-Party Integrations ## Integraciones (en total: 2) - PayPal - Stripe ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) - [Software de gestión de canales para hoteles](https://www.capterra.cl/directory/31615/hotel-channel-management/software) - [Software para gestión de hostales y albergues](https://www.capterra.cl/directory/31457/hostel-management/software) ## Alternativas 1. [Hotelogix](https://www.capterra.cl/software/76374/hotelogix) — 4.4/5 (251 reviews) 2. [Guesty](https://www.capterra.cl/software/159377/guesty) — 4.4/5 (465 reviews) 3. [WebRezPro](https://www.capterra.cl/software/113348/webrezpro) — 4.6/5 (211 reviews) 4. [RMS](https://www.capterra.cl/software/208061/rms-cloud) — 4.4/5 (412 reviews) 5. [Smoobu](https://www.capterra.cl/software/160106/smoobu) — 4.5/5 (195 reviews) ## Opiniones ### "Amazing\! Roomsy has streamlined the management and booking process of our corporate apts." — 5.0/5 > **Shereen N** | *5 de enero de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love the simplicity, clean interface of the software, ease of use, and accessibility. Customer support is phenomenal; respond time is almost instantaneous. Team Roomsy is consistent with upgrades and improvements based on their customers needs. What an awesome product\! We use it for the management of our corporate apartments both in the U.S and internationally. Roomsy has simplified our reservation and booking process at a fraction of the cost than most property management systems. > > Organization and ease of reservation/booking management. ----- ### "Northern Inn" — 5.0/5 > **Kathleen** | *7 de septiembre de 2022* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software figures the pricing. We do have to assess the final amount because the system may go to default. Its easy to add extras that automatically are added to the final charge. > > **Puntos en contra**: We like Roomsy, all of it. We may go further and charge through Roomsy. We have kept our other systems which are business centered for aggregating costs, but Roomsy manages our occupancy beautifully. Our customers enjoy the printed, emailed registrations and invoices. Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up. Thankfully customer service reversed the service to the level I desire. This has not happened again. Thankfully. > > We can book 100% without error. Double bookings cannot occur if staff follow the procedures. When I have problems and I call Roomsy staff, I always receive good support. ----- ### "Roomsy - Nice back end booking, but not a lot else" — 2.0/5 > **Lance** | *3 de agosto de 2018* | Hostelería > > **Puntos a favor**: The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be. > > **Puntos en contra**: Minimal reporting, support features, and sub-par front end booking. No availability calendar, which is a standard for online reservations (isn't it?\!). > > Roomsy could get the job done if it was the only booking/pms platform in existence, but it's nowhere near the best in functionality or value. When I checked out various properties featured as testimonials on Roomsy's website, I discovered most of them had switched to a different booking engine... Not a good sign. ----- ### "Great For All Companies" — 5.0/5 > **Natashia** | *6 de mayo de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: They customize for the size of your company. Ours is a small company and they were really helpful and understanding. They walked us through everything in set-up, answering any questions we had and helped us understand the pricing. Quite transparent on how they do things and what they cost, I find everything informative and straightforward. The reports generated are great and easy to understand, receiving all reports needed for our accounting team. Customizable templates for the registration cards and invoices are easy to modify and understand. I was also able to send a provided reservation page code to my website and app designer people and it works so far. > > **Puntos en contra**: Sometimes can't find full report I need. Solved with customer support. Other thing is that they don't have a way to secure Credit card Information fully to hold reservation for guest if you don't have a connection for booking through Booking.com or Expedia Etc. > > Overall, this is an easy, well designed online program that doesn't need you to download a program. Everything is easy access from anywhere, secure, and easy to use. ----- ### "Simple to use and great customer service." — 4.0/5 > **Boniface** | *3 de agosto de 2017* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to access, online, in the cloud, has enough integrations with Booking engines such as booking.com and expedia. Raj and his team are always available and very willing to sometimes repeat their instructions without making you feel a fool for asking the same questions again and again. Software is easy to use. They have great how-to videos, which you follow on another screen. But if you have questions, need guidelines, they are happy to help. Flexible to accommodate your schedule for support follow-up unlike the previous one I used, which had email only support, maybe 3 days of support a week. For a start up, this is the right software, which is getting better on monthly basis as well as it has the ability to grow with you. Although they don't have a smartphone app yet, their web site is quite view able on a cell phone. Has stripe.com, paypal and others such as integration for credit card/payment collection. Roomsy has reports which give you a good visual of your business. I am quite happy with Roomsy. I tried another one but because of the support, I will give 10 out of 10 for Roomsy. As a new startup, you need all the help to get you up and running as fast as you want to. Roomsy has helped us get to that point and continues to help, when needed. My suggestion is - go ahead and take the trial and get started and see how easy it is to get your business online fast. > > **Puntos en contra**: Still need some more tools, reports in CSV or Excel format, more payment options to take deposits (which I believe will be out in a couple of months). > > Great support, easy to use software in the cloud, accessible from anywhere I am, configurable to give certain rights for staff, so they do not see what they don't need to to. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/133679/roomsy?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/133679/roomsy) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados