---
description: ¿Qué piensan los usuarios de PrestaShop? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de PrestaShop gracias a Capterra Chile.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PrestaShop - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Plataformas de comercio electrónico](/directory/3/ecommerce/software) > [PrestaShop](/software/134005/prestashop)

# PrestaShop

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> PrestaShop es la solución de comercio electrónico de código abierto líder en Europa y América Latina.
> 
> Veredicto: 332 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa PrestaShop?

Todo tipo de empresas (PYMES, grandes empresas)

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.3/5** | 332 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.4/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: PrestaShop
- **Constitución**: 2007

## Contexto comercial

- **Precio inicial**: EUR 0,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Detalles de precios**: PrestaShop es de uso gratuito. La descarga del software de código abierto es gratuita.
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local)
- **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, húngaro, indonesio, inglés, irlandés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano, árabe
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 205 más

## Funciones

- API
- CRM
- Carro de compra
- Catalog Management
- Edición en tiempo real
- Generador de tiendas electrónicas
- Gestión de SEO
- Gestión de clientes
- Gestión de comercio electrónico
- Gestión de envíos
- Gestión de impuestos
- Gestión de ingresos
- Gestión de inventarios
- Gestión de pedidos
- Gestión de promociones
- Gestión de páginas web
- Marketing multicanal
- Marketing por correo electrónico
- Pagos móviles
- Payment Gateway Integration
- Personalización
- Plantillas prediseñadas
- Prevención de fraudes en los pagos
- Seguimiento de inventario
- Seguridad de datos
- Supervisión de transacciones

## Integraciones (en total: 2)

- PayPal
- Stripe

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Plataformas de comercio electrónico](https://www.capterra.cl/directory/3/ecommerce/software)

## Categorías relacionadas

- [Plataformas de comercio electrónico](https://www.capterra.cl/directory/3/ecommerce/software)
- [Software de carrito de compra](https://www.capterra.cl/directory/30848/shopping-cart/software)
- [Procesadores de pago](https://www.capterra.cl/directory/30232/payment-processing/software)
- [Software para la creación de páginas web](https://www.capterra.cl/directory/30935/website-builder/software)
- [Software de plataforma de comercio electrónico B2B](https://www.capterra.cl/directory/31821/b2b-ecommerce-platform/software)

## Alternativas

1. [Shopify](https://www.capterra.cl/software/83891/shopify) — 4.5/5 (6696 reviews)
2. [Wix](https://www.capterra.cl/software/169007/wix) — 4.4/5 (10712 reviews)
3. [WooCommerce](https://www.capterra.cl/software/187800/woocommerce) — 4.5/5 (1043 reviews)
4. [Squarespace](https://www.capterra.cl/software/143461/squarespace) — 4.5/5 (3402 reviews)
5. [BigCommerce](https://www.capterra.cl/software/131883/bigcommerce) — 4.4/5 (339 reviews)

## Opiniones

### "A Beautiful User Interface Shopping Cart Software" — 4.0/5

> **Olusegun** | *10 de febrero de 2021* | Software informático | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature. Then cross-selling products on Prestashop is excellent. Ability to install different languages at the admin dashboard so that the website visitors can translate the store in their respective languages is great.
> 
> **Puntos en contra**: Prestashop themes are expensive and their customer support doesn't respond on time which isn't good enough. All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions. Whenever you have issues at the admin dashboard section, you must have a basic PHP knowledge to fix it
> 
> Its a great shopping cart software , it only needs the developer of the shopping cart to make the admin dashboard to be easy to use, then all countries needs to be added by default in their future versions. As for the front end design, its perfect\! then

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### "A Open Source eCommerce platform with free native options for multilingual management to sell internationally" — 5.0/5

> **Jose A** | *12 de enero de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Open Source eCommerce platform with free native options for multilingual management and advanced logistics/tax management to sell online internationally in multiple languages ​​in different countries without the need for additional modules
> 
> **Puntos en contra**: The Open Source version requires initial installation/configuration and ongoing updates, making it a more technical process with significant compatibility issues with older versions, modules, and themes. However, they now also offer a PS Cloud (Hosted/Enterprise) version as a SaaS service, where they handle all the technical aspects for a fee.
> 
> A very complete basic solution for setting up your own international online store without having to rely on monthly SAS (Software as a Service) fees. It natively requires additional modules to handle content marketing at the level offered by other CMSs, for example, or to integrate additional functionalities, although there is a PrestaShop Addons Marketplace with modules/themes and a good online community of resources.

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### "Prestashop for beginners" — 4.0/5

> **Usuario verificado** | *21 de mayo de 2026* | Marketing y publicidad | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: A very easy frontend interface with lots of built in functionalities to have your ready to go ecommerce website or store.
> 
> **Puntos en contra**: There are so many functionalities that require money and you cannot have them for free, for example seo tools.
> 
> I have worked on creating a few online stores for different countries with prestashop and it is very easy.

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### "A good opensource ecommerce platform - but there are better options" — 3.0/5

> **Christopher** | *20 de octubre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: I only have experience of prestashop's open-source project, but on the projects I've used it on (a few years ago now) the platform catered for typical ecommerce needs well, allowing a low-cost shop to accept online sales and payments with a simple to use backend for clients.
> 
> **Puntos en contra**: It was a few years ago that we used Prestashop, we found it to be a bit buggy at times and experienced a fair few breaking changes for updates. For this reason we ended up switching to other systems.

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### "Golden Burrito" — 3.0/5

> **Damian** | *18 de marzo de 2026* | Software informático | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: Solid software, easy shop setup and multi-currency support with a very intuitive administrator dashboard.
> 
> **Puntos en contra**: I dont like that most of integration which will be needed is just another module mostly paid, which increase starting cost a lot.

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## Enlaces

- [Ver en Capterra](https://www.capterra.cl/software/134005/prestashop)

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