---
description: ¿Qué piensan los usuarios de BrightGauge? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de BrightGauge gracias a Capterra Chile.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BrightGauge - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión del rendimiento empresarial](/directory/30051/business-performance-management-software/software) > [BrightGauge](/software/135408/brightgauge)

# BrightGauge

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> BrightGauge muestra todos los KPI importantes en un solo lugar mediante indicadores, paneles e informes de clientes.
> 
> Veredicto: 45 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa BrightGauge?

BrightGauge es una plataforma de datos para el sector ITSP (proveedores de servicios de TI, por sus siglas en inglés)/MSP.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 45 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ConnectWise
- **Ubicación**: Tampa, EE. UU.
- **Constitución**: 1982

## Contexto comercial

- **Precio inicial**: US$316,00
- **Modelo de precios**:  (versión gratuita disponible)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Análisis visual
- Arrastrar y soltar
- Búsqueda/filtro
- Controles o permisos de acceso
- Creación de informes ad hoc
- Creación de informes/análisis
- Creación de paneles de comunicaciones
- Goal Setting/Tracking
- Importación y exportación de datos
- Informes personalizables
- Modelos personalizables
- Métricas de rendimiento
- Panel de comunicaciones
- Panel de control personalizable
- Preparación de datos para servicio por cuenta propia
- Third-Party Integrations
- Varias fuentes de datos
- Visualización de datos

## Integraciones (en total: 30)

- Accelo
- Acronis Cyber Protect Cloud
- Addigy
- Autotask PSA
- Auvik
- Bizratings
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise MDR
- ConnectWise PSA
- ConnectWise RMM
- Crewhu
- Customer Thermometer
- Datto RMM
- Dropbox Backup

… y 15 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Chat

## Categoría

- [Software para gestión del rendimiento empresarial](https://www.capterra.cl/directory/30051/business-performance-management-software/software)

## Categorías relacionadas

- [Software para gestión del rendimiento empresarial](https://www.capterra.cl/directory/30051/business-performance-management-software/software)
- [Herramientas de visualización de datos](https://www.capterra.cl/directory/30696/data-visualization/software)
- [Herramientas de análisis de datos](https://www.capterra.cl/directory/31077/data-analysis/software)
- [Herramientas BI](https://www.capterra.cl/directory/23/business-intelligence/software)

## Alternativas

1. [Microsoft Power BI](https://www.capterra.cl/software/176586/power-bi) — 4.6/5 (1870 reviews)
2. [Tableau](https://www.capterra.cl/software/77260/tableau) — 4.6/5 (2348 reviews)
3. [Google Analytics 360](https://www.capterra.cl/software/177042/google-analytics) — 4.7/5 (8089 reviews)
4. [Looker](https://www.capterra.cl/software/169053/looker) — 4.5/5 (282 reviews)
5. [Google Data Studio](https://www.capterra.cl/software/190616/data-studio) — 4.5/5 (335 reviews)

## Opiniones

### "Gauge Your Business Performance with BrightGauge" — 5.0/5

> **Kavindu Githsara** | *13 de marzo de 2023* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: As a user of BrightGauge software in my company, I have found it to be a highly useful and intuitive tool for managing and visualizing key performance indicators (KPIs) in real-time. BrightGauge offers a wide range of integrations with popular data sources, such as QuickBooks, ConnectWise, and Microsoft Excel, which makes it easy to consolidate and analyze data from various sources in a single platform.One of the major pros of BrightGauge is its user-friendly interface. Setting up dashboards and reports is a breeze, with customizable widgets that can be easily dragged and dropped onto the screen. The platform offers a wide range of pre-built templates for different industries and KPIs, so users can get started quickly and easily. The dashboards are highly visual, with charts, gauges, and tables that make it easy to identify trends and patterns in the data.Another major advantage of BrightGauge is its real-time data updates. The platform is designed to provide users with up-to-date information on key metrics, which is critical for making informed business decisions. The software offers a wide range of notification options, including email, SMS, and mobile alerts, which ensures that users stay informed about changes in their data.
> 
> **Puntos en contra**: However, there are also a few cons to using BrightGauge. The pricing structure can be a bit confusing, with different plans and add-ons that can quickly add up. Additionally, the platform does not offer a lot of advanced analytics and reporting features, which may be a drawback for some users.
> 
> Overall, BrightGauge is an excellent tool for businesses that need to track and manage KPIs in real-time. Its user-friendly interface and extensive integrations make it easy to set up and use, while the real-time data updates ensure that users are always informed about changes in their data. While the pricing structure may be a bit confusing, the benefits of using BrightGauge for data visualization and analysis make it a worthwhile investment for many businesses.

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### "Powerful Product, Concerns About Support" — 4.0/5

> **Elias** | *7 de abril de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: BrightGauge allows us to fairly easy create gauges and dashboards that help our team be aware of any issues that need addressed.  There are a impressive amount of gauges supplied out of the box.
> 
> **Puntos en contra**: Since the product was acquired by ConnectWise, we have seen a decrease in the level of support that we receive.  Previous to the acquisition, I was always very impressed by the level of support that I received.  Now, support is less helpful and responsive.
> 
> Overall, the product is powerful and helpful, but support could be improved. Unfortunately, all products owned by ConnectWise has seen a decrease in support effectiveness since the company was sold.

-----

### "Easy Tool To Get Meaningful Visual Data" — 5.0/5

> **Eileen** | *26 de marzo de 2026* | Formación profesional y coaching | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Being able to visualize and drill down on ConnectWise and other tools such as QuickBooks etc.. is great
> 
> **Puntos en contra**: Sometimes I would like more datasets, I mean who doesnt??  But there is plenty there to create amazing dashboards and gauges etc.

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### "Bright Gauge - Not as beefy as PowerBI" — 4.0/5

> **Warren** | *12 de diciembre de 2022* | Seguridad informática y de redes | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: The CPU demand is very low for Bright Gauge, which will attract a lot of people, as it's rivals can be more demanding on that front.
> 
> **Puntos en contra**: It doesn't feel fluid to use. I enjoy using PowerBI as it feels like a reliable environment. BrightGauge just doesn't feel like a finished product. It's almost like it's trying to get there, but it's missing some fundamentals, like ease of use.
> 
> BrightGauge is decent enough to use, but doesn't pack a punch like PowerBI does. It lacks many features and is not as easy to use.

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### "Reporting and Metrics" — 4.0/5

> **khaled** | *9 de junio de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The best part of the software is it's compatibility with CW Manage and Automate.   We run many reports and metrics for our services and sales team and find the ease of ouse very helpful.
> 
> **Puntos en contra**: It has become very annoying to see features added and then we have to pay more for them.   We have to pay more to simply perform calculations?  or to charge us simply to setup a new user?   both are a bit ridiculous.
> 
> We run very tight metrics on our service tickets in CWmanage.   time to acknowledgement of a ticket through time to resolution.   We also perform weekly ticket load as well as use these metrics to award monthly bonuses

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