NetSuite CRM+

NetSuite CRM+

Por NetSuite

¿Quién usa NetSuite CRM+?

NetSuite es ideal para pequeñas y medianas empresas.

¿Qué es NetSuite CRM+?

NetSuite CRM+ es una solución completa de front-office que desbloquea una vista de 360 grados en tiempo real de tus clientes. CRM+ se integra a la perfección con tus actividades centradas en el cliente con aplicaciones de contabilidad, comercio electrónico, almacenamiento y envío para respaldar todo tu proceso de ventas y el ciclo de vida del cliente, desde un cliente potencial hasta las oportunidades, las órdenes de venta, el cumplimiento, la renovación, las ventas adicionales, las ventas cruzadas y la asistencia.

Información sobre NetSuite CRM+

NetSuite

http://www.netsuite.com

Fundada en 1998

Resumen de precios de NetSuite CRM+

NetSuite CRM+ no está disponible en versión gratuita y no ofrece prueba gratis.

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

En línea

Funciones de NetSuite CRM+

Software CRM
Acceso móvil
Almacenamiento de documentos
Evaluación de clientes potenciales
Gestión de tareas
Gestión del territorio
Integración de automatización de marketing
Integración de chat interno
Integración de redes sociales
Marketing por correo electrónico
Presupuestos y ofertas
Segmentación
Sistema de calendarios o recordatorios

Reseñas de NetSuite CRM+

Mostrando 5 de 180 reseñas

En general
3,9/5
Facilidad de uso
3,8/5
Atención al cliente
3,6/5
Funcionalidades
4/5
Relación calidad-precio
3,5/5
Alfredo G.
Infraestructure Departament
Telecomunicaciones, 201-500 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    Sin valoración
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 09-11-2015

"Accurate Budget Projects"

Comentarios: Thinking about business, data and time, all are gold to take decisions, to know what is business and what’s not, NetSuite CRM let you to capture all the data inside their modules, to see the real cost of the business to develop and the budget necessary to launch each project, once you know this you can have the decisions on your hands, or real approximately cost, Netsuite CRM can integrate all real ongoing operations, within several departments (Sales Force, Inventory and Supply departments, Infrastructure ). With this tool you could have the accurate information of work needed on to start something, the integration of all the departments of the company inside this tool could make you run faster through your daily operation. All departments have their place in this party, all departments are important to make your business grow. With this you just have to worry about the process, to make this happen.

Puntos a favor: The integration with several departments is very efficient, when you are handling projects inside a projectized enterprise, you need to integrate several departments with many people involved, with this tool, you can organize the work, to fill in each part the parth whom it concern to each one of the team. In our case (operations department), we use the Location cost Module, and it is a very efficient module for us, we capture all the data collected on our site survey, and the module tell us, the cost, and all the infrastructure needed to build the project, and if something are missing in our stock, logistics and materials can be awarded of the material needed to buy, all by the same system; After this step, all the information is delivered to Sales Force to make the negotiation, and then make the things happens.

Contras: Sometimes, you have to take your time to into the needs of the projects to have the accurate information that you need. Sometimes, this process could be annoying, but it's worth it, you will save so much time and headache pills after all of this. And remember this system is very flexible.
Sometimes another cons for this tool is the speed, it runs slow, even when you have a high speed internet connection, so don´t be anxious or desperate when you are working on this tool.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 09-11-2015
Timothy Y.
Brand Manager
Alimentación y bebidas, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 12-07-2019

"Versatility and functionality"

Comentarios: Generally fast, user-friendly and well-supported. Versatile and has functionality for everything imaginable, if one has the knowledge or time to learn how to e.g. write SQL.

Puntos a favor: Highly customizable, web-based, allowed for different roles and accessibility, reporting and scheduling capabilities were a huge factor.

Contras: It can be very challenging to create advanced reports or searches

  • Fuente de la reseña 
  • Publicado el 12-07-2019
Steve B.
IT Manager
Bienes de consumo, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    3/5
  • Facilidad de uso
    1/5
  • Características y funcionalidades
    2/5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    1/10
  • Fuente de la reseña 
  • Publicado el 31-01-2020

"NetSuite CRM needs improvement"

Puntos a favor: It has a lot of detail for each customer/account and since it is part of NetSuite you don't have to deal with the sync process of using another program.

Contras: Very difficult to use and nothing is user friendly. Adding calendar events, notes, etc. are just eacy to enter or lookup. The mobile app is basically non-functional as it only give the very basic information on each account. There is no way to schedule routes.

  • Fuente de la reseña 
  • Publicado el 31-01-2020
Karim S.
Stratège de marketing numérique - Digital marketing strategist
Artículos de lujo y joyería, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 17-03-2020

"NetSuite CRM+ is great for deep insight on your customers"

Comentarios: From accounting and budgeting functions, to inventory and supply management, to keeping calls, emails and conversations in on place, NetSuite CRM+ is key to any successful operation.

Puntos a favor: NetSuite CRM+ has a simple, interactive and responsive user interface right from the setup. There is a vast selection of actions available from the dashboard for an optimal customer relationship management experience.

Contras: Hefty like no other. A very expensive on-demand solution with very elaborate pro services and flexible usage. You absolutely get what you pay for with NetSuite CRM+.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 17-03-2020
Jessie M.
Director of Community Development
Administración educativa, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 20-06-2018

"Managed inquires and converted leads using software"

Comentarios: It's great for creating a centralized space to manage, track and convert leads through the admissions process. The tracking capability is fantastic and is a great to for creating transparency in terms of lead management. Upper managers can see how many leads sales reps receive and see which leads haven't been "touched." Fantastic for bigger for-profit schools that manage a higher volume of leads and inquiries.

Puntos a favor: This software really helped centralize the inquiry and lead phase our admissions process. Netsuite is great for organizing and prioritizing higher volume number of leads (15-20 per day) to ensure that those leads don't fall through the cracks. It was also a great resource for tracking sales day-by-day, week-over-week, year over year etc.

Contras: As with any CRM it takes a few weeks to build confidence in pulling reports, properly labelling inquires. There's a lot of clicking and attention to detail that's required in order to make sure that the orders flow through the admissions process. This isn't a software you would want you staff to learn on the fly; give them the tools and resources so that you can keep the data clean and have consistency with established processes.

  • Fuente de la reseña 
  • Publicado el 20-06-2018