--- description: ¿Qué piensan los usuarios de ComplianceQuest? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ComplianceQuest gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ComplianceQuest - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de la calidad](/directory/30099/quality-management/software) > [ComplianceQuest](/software/136111/compliancequest) # ComplianceQuest Canonical: https://www.capterra.cl/software/136111/compliancequest Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.cl/software/136111/compliancequest?page=2) > EQMS 100 % basado en la nube e incorporado en Force.com; el conjunto de soluciones de CQ agiliza la gestión de calidad, cumplimiento, contenido y colaboración. > > Veredicto: 110 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ComplianceQuest? Los clientes varían desde clientes de fabricación muy regulados, como los del sector de ciencias biológicas, y comidas y bebidas, hasta sectores manufactureros generales y especializados, como el sector automotriz, aeroespacial y defensa, petróleo y gas, alta tecnología y bienes de consumo envasados (CPG \[consumer packaged goods\]). ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 110 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ComplianceQuest - **Constitución**: 2013 ## Contexto comercial - **Precio inicial**: US$30,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, húngaro, indonesio, inglés, irlandés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano, árabe - **Países disponibles**: Alemania, Arabia Saudita, Australia, Austria, Baréin, Brasil, Bélgica, Canadá, Catar, China, Corea del Sur, Costa Rica, Dinamarca, Emiratos Árabes Unidos, Estados Unidos, Finlandia, India, Irlanda, Israel, Italia y 17 más ## Funciones - Acciones preventivas y correctivas (CAPA) - Alertas y notificaciones - Alerts/Escalation - Análisis de causa raíz - Codificación y control de documentos - Control de calidad - Control de versiones - Creación de informes de incidentes - Creación de informes y estadísticas - Creación de informes/análisis - Gestión de auditorías - Gestión de comentarios - Gestión de documentos - Gestión de equipos - Gestión de incidentes - Gestión de inspecciones - Gestión de la calidad - Gestión de la conformidad - Gestión de la formación - Gestión de proveedores - Gestión de proyectos - Gestión de quejas - Gestión de requisitos - Gestión de riesgos - Gestión de tareas - Gestión del cambio - Gestión del ciclo de vida - Gestión del diseño - Gestión del mantenimiento - Herramientas de colaboración - Mantenimiento de registros OSHA - Nomenclaturas - Priorización - Seguimiento de disconformidades - Seguimiento de problemas ## Integraciones (en total: 10) - 1CRM - Accounting ASAP - NetSuite - Oracle CRM On Demand - Professional Services Cloud - Rootstock Manufacturing ERP - SAP Customer Experience - Salesforce Platform - Salesforce Sales Cloud - Salesforce Service Cloud ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de la calidad](https://www.capterra.cl/directory/30099/quality-management/software) ## Categorías relacionadas - [Software de gestión de la calidad](https://www.capterra.cl/directory/30099/quality-management/software) - [Software de gestión de quejas](https://www.capterra.cl/directory/30674/complaint-management/software) - [Software de gestión de EHS](https://www.capterra.cl/directory/10015/ehs-management/software) - [Sistemas de gestión de seguridad y salud en el trabajo](https://www.capterra.cl/directory/31299/safety-management/software) - [Software para control de documentos](https://www.capterra.cl/directory/31197/document-control/software) ## Alternativas 1. [QT9 QMS](https://www.capterra.cl/software/97557/qt9-quality-management) — 4.8/5 (117 reviews) 2. [MasterControl Quality Excellence](https://www.capterra.cl/software/148577/mastercontrol) — 4.5/5 (526 reviews) 3. [Ideagen Quality Management](https://www.capterra.cl/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) 4. [KAWAK](https://www.capterra.cl/software/211071/kawak) — 4.6/5 (319 reviews) 5. [Qualio](https://www.capterra.cl/software/134050/quality-management-software) — 4.6/5 (128 reviews) ## Opiniones ### "CQ : our QMS best friend" — 5.0/5 > **Andrea** | *13 de septiembre de 2023* | Dispositivos médicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs. > > **Puntos en contra**: Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact on your transactions. > > In general, great support and platform to structure your QMS ----- ### "Great Overall Quality system" — 5.0/5 > **Laura** | *1 de noviembre de 2023* | Dispositivos médicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The CQ quality system is a full suite of products used for tracking all quality objects. I use Training, Complaints, NCs, CAPAs and Equipment module. With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality. This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ. Our users are able to easily train in CQ and managers can see their employee's metrics for training easily. The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks. Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC. We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button. This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it. CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time. > > **Puntos en contra**: As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating. > > The CQ team has been great to work with. Over all they are responsive and follow up with questions readily. I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose. ----- ### "Great Features, not Great Support or Cost" — 2.0/5 > **Audra** | *20 de septiembre de 2023* | Electrónica de consumo | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: We utilize ComplianceQuest for the Document Management component of our ISO Certifications. The system has all of the controls (and then some) necessary within a document management system. We liked the fact that beyond document management, CQ has the ability to send out and record trainings linked at a document level, which other SW platforms do not have. > > **Puntos en contra**: Whenever we encounter a critical bug, it takes a year or longer to resolve with CQ. The support and escalation are just not there when it is needed most. There is a substantial fee associated with the cost of this platform which is yearly. > > We are solving our current document management system needs by having CQ implemented. However, because of lack of support and cost are looking for different document management options. ----- ### "Integrated and flexible QMS solution" — 5.0/5 > **Nicole** | *2 de noviembre de 2023* | Dispositivos médicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place. We worked with the CQ teams to configure and test the system to fit our business needs. Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration. Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability. System provides users with easy to follow layout and next steps. > > **Puntos en contra**: CQ has a really complex backend. We had to make a shift moving into this system from being Quality managed to IT managed. Understood that this allows us a lot of the flexibility we need and it is working out fine. Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there. ----- ### "Good tool with loaded features" — 4.0/5 > **Mayaniranjan** | *21 de mayo de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like the way the app is build using the objects which makes it so flexible to adopt to our requirements and its table management which is easy to access and manage. > > **Puntos en contra**: I would say , if we could leverage the use of some managed packages or features , it would be great. We would like to have some extra privileges when it comes to customization. > > Over , we have a good impression over this app, easy to manage and maintain. Lots of features to explore ,adopting to new changes . ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.cl/software/136111/compliancequest?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/136111/compliancequest) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados